Reece
Reece
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Ordered pair of wall taps for bath, on-line. Confirmation stated we would be contacted next business day. That didn't happen. After 1-week of no… Read more
communication I emailed their service department. They responded stating the request was sent to Penrith store for action. Still no contact. I emailed again. Received a phone call from Penrith store who said the order had been transferred to Minchenbury depot. I phoned them and after some difficulty they found my order and it was delivered that day, 2-weeks after ordering, two emails and two phone calls chasing it up. I should have ordered from Amazon and got next day delivery.
they look good but both taps started to leak after 5 years. Replace both cartidges and they still leaked. Now looking at replacing both taps
Don't buy a Reece MK2 Sink Mixer – Don’t waste your money by buying this poor quality mixer tap. Two years ago, the mixer tap for our kitchen sink, which was installed during a… Read more
renovation 17 years earlier, started giving just hot or cold water rather than water that varied in temperature. We replaced that faulty tap with a Base MK2 Sink Mixer Chrome Tap supplied by Reece. Last week, the Reece mixer started leaking. The plumber who came today discovered a hole in the spout of the mixer (see video), which appears to be due to corrosion of the metal from which the spout is made. Earlier reviews by Sara and Moses indicate that they had MK2 mixers fail in a similar way. Obviously, leakage in MK2 spouts due to corrosion is a recurring problem that Reece should address. The plumber telephoned Reece to determine if the mixer was still under warranty and was told that the warranty on this mixer was for only 1 year. Reece's very limited warranty strongly suggests that Reece knows that the Base MK2 Sink Mixer Chrome Tap has a significant chance of failing within a short time after installation. In my opinion, Reece should be concerned that selling inferior merchandise like the MK2 sink mixer will damage their reputation and discourage people from buying their other products.
I purchased 2 of these in a hurry for a reno, and after they'd been installed & the 2 bathrooms were finished, we realised how stupid they are ... as… Read more
per so many other reviews (which I read too late), to get warm & hot water you have to increase the pressure, so it just splashes all over the sink, vanity & floor - can't get hot water at a slow pace. I wish they'd make that clear on the product information. Or basically don't offer them as a product - they are highly impractical & almost useless.
Poorly manufactured – Poor casting on the inside of the cistern means the inlet valve won't seal so water leaks everywhere. Had to resort to using silicon to seal this… Read more
area.
Secondly, the cistern lid did not fit the cistern itself, so had to be ground down with an angle grinder to get it to fit properly.
Both caused by poor manufacturing of the ceramic cistern.