Woombie

great product, awful customer service – I bought the Woombie original for my 2 week old. Confused about what I should dress my baby in under the Woombie, during the winter months I emailed… Read more

customer service asking for their recommendation. Their response was ‘you know your baby better than we do, so you decide’ WHAT! I know my baby, but I don’t know your product. Most similar pouches are able to offer a guide.. I don’t understand how I’m expected to use a swaddle that doesn’t come with a TOG seating or guide to what is safe to dress your baby beneath. I ended up purchasing another similar swaddle that actually came with a guide and tog rating. Seems like this company is more concerned about covering their butts in the instance something was to go wrong, rather than offer parents any sort of advice.