Best ANZ Bank Accounts

Fantastic customer service – On Wednesday 10th May 2023 afternoon I went into the Lilydale Branch and I asked Miranda if she could apply the fee waiver on the ANZ Access… Read more

Advantage if I showed them my Pension Concession Card and she said that was fine. I would recommend banking with them since they are extremely helpful with their customers.

Maximise Profits by Minimising Deposit Rate Increases – I have had a progress saver account for many years. ANZ is super fast at passing interest rate increases to borrowers and extremely slow at passing… Read more

them to deposit customers. Most competitors passed the November 2023 increase to their deposit customers late last month, but ANZ still hasn't passed it on over 1 month since the cash rate increased. You can get at least 0.25% more from nearly every other bank.

How can they blatantly change the conditions of the saver account I've changed to Macquarie bank exactly how it should be for savings reward account

I have been banking with ANZ, personal and business, since 1986. For the last couple of years I have been investing spare cash in a ANZ Term Deposit… Read more

for 3 months terms. My most recent Term Deposit matured just a few days after having delicate Nasal surgery with a hospital stay and all the usual expenses - ENT Surgeon, Anesthetist, Hospital Costs, MRI, Medications, etc, etc. Even though I have requested multiple times for my banking mail to go to our family PO Box, we discover a reminder letter in our home letter box about the Term Deposit maturing 2 days after the grace period for either re-investing or taking the money out. This all happened while I was recovering at home for nearly 2 weeks after the surgery. So I go into the bank and speak to the person I have been dealing with and the answer is , "it takes 31 days to do a Term Deposit Break" and get the money out. Then I ring ANZ and are told to email the ANZ Hardship Team. I send them an email straight away and get a generic response that, "they will consider my request and I will get the answer in 3-5 business days." That time ended 7 days ago and no "human" replies to 2 emails I sent. Only the generic, "I will get the answer in 3-5 business days". This is my own humble opinion (based on hard experience) - If you are doing great ANZ, "are here to help" If you are in trouble or having hardship. EXPECT A GENERIC EMAIL RESPONSE FROM ANZ! OR NO ANSWER....