Best Nespresso Capsule / Coffee Pod Machines

Very disappointed – I bought this machine as I wanted better crema than my De Longhi coffee machine was able to give me. In the adverts, this one looked perfect and it… Read more

makes several sizes too. First couple of cups were awful….bitter and hardly any crema, just large bubbles. So I called customer service and the agent got me to do a factory reset. The first cup did look a bit better, more crema and smaller bubbles but then it went back to a very thin layer of large bubbles….not crema. I’m very disappointed because I only bought the machine for that…..now I’m stuck with a subscription of $50 a month for a year. What a waste!

Don’t do it - just walk away – Had the machine for 2 months. It worked great and I honestly thought it was money well spent. But just like the last 2 smaller pod machines, this has… Read more

proven to be a “I will stick to the Breville” scenario. The machine has developed a leak and nothing works. The white light just stays on. I can’t take it back as I won it as a prize. No receipt and no idea where it’s from. If there was a service dealer I could call without trying to sell me a new one that would be awesome.

Had my machine for several weeks, not as good as my old machine, doesn't get hot enough even when using a hot (milk) pod, disappointing. Show details

Sadly this is now the 2nd machine, after Breville replaced the 1st under warranty, that had constantly blocked steam wand screen. Present one froze… Read more

on ‘descale now’ screen after being descaled, and could do nothing with it. Now sent off for repair, and so we wait for who knows how long. Never again would we buy Breville. The de Longhi machine lasted 10 years.

I have owned one of these for just over 4 months during which I have not been home for approximately one month. I use it 1-2 times per day and no one… Read more

else uses it. The milk frother has stopped working despite being cleaned regularly and halfway through a second cleaning cycle, the machine stopped working altogether. The orange cleaning light just continues flashing and the others including the power buttons no longer light up so the machine can’t be used at all now. The worst part of this is the very poor customer service I have received from DeLonghi. The woman on the phone didn’t ask me questions about how I use the machine, she told me it would last based on how I looked after it. A very defensive approach. She is wrong. I told her under the law and due to the major failure, actually two major failures in such a short time and the poor reviews I’ve read, I want a full refund. I don’t want to go through this again as I have no doubt I will. Despite my repeated requests for a refund, she continued to insist the unit would be repaired and a refund was not an option. So I clearly reiterated under the law what my rights are and they finally agreed to advise me of their assessment prior to repairing it. I was told a courier would collect the unit today but they never came. DeLonghi insisted the courier had been but this is a lie. I work from home and my office looks onto the front porch where the parcel is still sitting. Don’t buy this flimsy machine! I’ve also been told the assessment process could take up to 30 days! DeLonghi’s service is not worth the trouble. They don’t care one bit. I will proceed with a full refund and then buy a Creatista by Breville. I have read these are far superior to the Delonghi units as they have steel componentry whereas DeLonghi uses plastic, the technology is more robust and the milk container self clears after each use while Delonghis can never be fully cleaned due to design flaws.