Best Beko Cooktops

Its worst product and worst service – I have bought this product 10 months ago it's not suitable for family it stop within in 30 minutes please dont buy this product .its not easy to use… Read more

and if u are working people who doesn't have much time to cook pls dont buy this beko product .I been using glass cooktop for last 10 years but beko is the worst .we been trying to resolve this but still where I was

Replaced our Bosch Induction (after only 24 months) with this Beko and honesty it is much much better than the Bosch Also the customer relations information received from them was also much better

Long warranty but terrible customer service from Beko – The purchase experience from Appliances Online was great but the drama started after the cooktop was delivered. When the electrician was installing… Read more

it, he found a missing screw that meant he couldn't secure some cables which meant the installation had to be postponed. I contacted Beko customer care the next day and even though it was a brand new cooktop, they said they would send me the part. I accepted the offer and enquired when the part would be sent and was told it would take 3-5 working days. After waiting 5 working days, I contacted Beko again and was told the Parts department wasn't opened at 8.30am and they would get back to me. I heard nothing and had to follow up again and was informed the part is on backorder and may only be available in 2 weeks. Being a new appliance that hasn't even been used, I requested a manager who only then approved a Return Authorisation. What's the point of providing a 5 year warranty when the customer service leaves such a bad experience that I would never purchase from Beko again.

I took this refund and purchased a Bosch instead!