Best Samsung Home Security Products

I bought the lock a little over 2 years ago was brand new in box when installed and was dead from the start couldn’t get it to power up when I… Read more

connected Samsung I was basically told bad luck it’s out of warranty and I asked if there was any trouble shooting they could run me through and 4 days later still no response in short I would never buy this product and after the response from Samsung I will go out of my way to never buy another Samsung product, I tried to do this privately but all you get from Samsung is an external company that just responds with a bot and doesn’t assist with the problem poor poor company

Don’t waste your money time or energy on this smart lock – Installation was easy and we bought it for our Airbnb’s since Samsung has such a great reputation with technology - big mistake. We had two of them,… Read more

one we had to return after installation the door lock didn’t close properly so exchanged for a new one at Bunnings. Second one, the batteries (brand new) drained within 4 days thought perhaps the batteries that came in the box were dodgy, changed it to expensive Energizer long lasting ones. 5 days later the keypad died and locked our guests out. Not to mention that the keypad would sometimes work and other times didn’t so had to give guests the tag which is NO DIFFERENT TO USING A KEY. Tech support were terrible called twice over 3 days no callback. No after hours support. If you’re on the market for a smart lock DO NOT BUY THIS! A smart lock from Temu is better (we have installed one at home and it’s amazing!) we thought we’d splash out for the Samsung name but it’s just been a nightmare to the point I had to write this review to warn others not to waste their money, time and energy on this abysmal product.