Best Samsung Smart Watches / Fitness Trackers

After help from Amazon was finally able to return watch and obtain refund. Show details

Good watch for linking to phone but expect short lifespan. The watch is a great addition to a phone with decent sports and health features. … Read more

Features are good for the price. What is unacceptable is the lifespan of the product and the after sales service which didn't last the warranty period. Samsung acknowledged it was a faulty watch but refused to replace the product because there was no official replacement stock - even though there were watches available in the actual store. They then used pressuring language for me to take a refund quickly or they would not honour the warranty at all (it was really quite rude). I took the refund and bought a Garmin - they last forever and are much better sport watches.

The wach started malfunctioning after 2 years of the purchase. I use the watch to track my runs. but after 2 years of use, it started to… Read more

malfuinction. the GPS was show me the wrong distances.

when I went to service/repair chats, they asked me number of questions and asked me to reset the watch. asked me to update the apps of the wach, and asked me that whether I have evidence to show that it malfunctions. none of them resoved my issue.

finally when I walked to a service center after booking a service They wanted a payment to check the watch saying it too long after purchase.

NEVER BUY SAMSUNG WATCHES as they can malfuntion after about two years.(specially if you need to track you runs)

This happened to me with my Samsung Galaxy watch as well. the Heart rate sensor was malfuntioning after about two years.

See the below 10km run shows the wrong distance. :|

I used to buy lots of Samsung products for the last 12 years. I will not buy any Samsung devices as their after sales service is very poor now.(it used to be very good)

Good luck getting it to do what it is meant to do. Takes forever to find the correct spot on your arm for it to work only for it to no longer work on… Read more

that spot the next time you try to take a measurement. A watch is meant to be worn on your wrist, not halfway up your arm. The $50 Njord from ebay works way better than this absolute piece of poo.

I love this Samsung Galaxy Watch I did get a little help setting it up but once I was shown what to do, I have managed to keep it running and use it… Read more

as often as I can. I must admit this was my first smart watch as I wanted something I could read easily which I can and the battery life is brilliant. I don't use all the functions that you can with it, but it is good enough for me the way I have it set up. You do need a Samsung device to use it and the apps that you need to use to keep everything working properly.

Bought one today. Basically the same functionality as the 4. My health app monitors sleep and snoring paterns, blood pressure, exercise plans, etc.… Read more

Love the bigger screen and new faces. Bixby is difficult to use, she keep on cutting messages short- speech to text- for text messages. Navigation and other apps are the same. ** then there is the usb port for the charger. Why would you change this????? Every man and his dog has to use an adapter to make it fit into the pc or charger.

The actual watch face looks good. It looks fancy. But, it keeps adding "naps" when I am watching tv or doing crafts. It adds sleep when I am reading.… Read more

It doesn't measure sleep patterns well at all. And, it can't be changed at all. Yesterday it called 000 when I hadn't touched it at all. It has sent out SOS's when they weren't wanted or needed. The battery life is super poor and usually only lasts a day or so

Battery life was excellent for around the first year, then dropped dramatically. It went from charging every few days to daily, and more recently it… Read more

can drop from ~15% to 0% in around 10 minutes, including dying overnight.

The support process has been frustrating and circular. I sent the ring to Samsung Chermside for assessment and it was returned as “no fault found”, despite the battery behaviour. I was then advised to use the Samsung Members app if the problem continued. Members support took a long time to respond, and after further log analysis they advised it was suspected to be a hardware defect, but then directed me back to another service assessment again.

There also doesn’t appear to be a simple online booking pathway for Galaxy Ring service in Australia, which adds to the difficulty.

Overall: great when it worked, but the battery degradation and warranty/support experience has been very disappointing.

Bezel repair required for watch. Was advised by phone and in person By Samsung Reps that that Bezel replacement was covered under warranty. Then… Read more

received invoice for $150 before watch would be repaired!! This is not the advice provided by samsung reps. You might want to think twice before buying a Samsung watch as the bezel is an integral part of the watch.