1 Stop Solar
Verified37 reviews
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Worst Experience Ever. There always seems a problem and they make you feel like your the issue not them. They like to quickly take a deposit and communication is almost nothing after that. When you do get onto them they are full of excuses and speak rudely to you making you feel like your the problem. On completion of the project they also have… Read more
tried to extort more money out of me saying "double story installation" Yes i live in a double story but all the work was done on the ground floor and no-one went onto the first floor. The installation was conducted 2 metres form the meter box on the ground floor
Expect to hurry up and wait and for an installation to never happen
I cancelled the battery installation after the company demanded full payment ($6,200) prior to installation. A representative named Max had initially offered a 50/50 payment arrangement — half before and half after installation — but then threatened to forcibly enter my property and repossess the battery if I did not comply. Following this threat, I ended the call and cancelled the installation.
Was impressed by the sales person whom I dealt with from choosing the battery until installation. His name Fin, he walked with me, very patient and passionate about his work. If it wasn’t for him, I would not have chosen 1 stop solar. There is one gentleman whom I think needs training on handling of clients, he was just after money and his approach was terrible, just to use a better word. The installation went well. Show details
Reviews with attachments
Installers were very helpful,and informative , they seemed very professional and knew what they were doing. We are very happy with everything
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Brett and Joe from 1 stop solar did a great job! They were able to answer all our questions and the installation was done to a high standard.
Settled on 1 stop solar for our Battery installed and could not be happier. Great coms and quick installation weeks earlier then quoted. Installation crew were was great extremely helpful setting up app.
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Friendly, patient and helpful correspondence and service from all team members involved. Initially no presite inspection which would have given peace of mind with regards to the company better understanding my site for installation. Their application to the network provider lead to issues due to two export limitation availabilities which needed… Read more
careful consideration.
Installation team were excellent and went above and beyond their service. They were honest in their work, resourceful and adaptable with regards to sorting out some unforeseen problems. Excellent electrician and sales personnnel in Finn and installer Brett who were very courteous and helpful in taking me, the consumer through the process.
Thanks guys!
1 Stop Solar team installed FOX ESS EQ 4800 L9 battery with a 10KW FOX KH10 single-phase inverter, the system was AC coupled to my existing 5KWstring inverter Finn helped with the quotation process with full transparency and provided the most competitive pricing available. Brett clarified the technical details, answered all my queries on DC and AC… Read more
coupling of batteries, he even consulted with the installer to ensure accurate and reliable information. Both Finn and Brett also gave guidance on potential future upgrades, like upgrade and adding more solar panels with DC coupling could maximize capacity and reduce conversion losses.
During installation, the team clarified on battery locations and installation guidelines in Victoria , rewired the switchboard for blackout protection, they also fitted a bollard and smoke alarm, as the system was installed in my garage. The worksite was left spotless, reflecting a clean and highly professional installation from start to finish of the process
1Stopsolar installed a 32Kwh battery to our existing system. The initial process was challenging as I know nothing about batteries, they provided advice but each time I felt with someone new the advice changed. I’m glad I stuck with them as they noted the existing inverter was single phase but the house was 3 phase so they upgrade the inverter as… Read more
well. The installation team were great, worked quick and left the place tidy afterwards. The app to monitor is really easy to use and after a couple of days it’s easy to see your usage patterns and change the battery settings to meet my specific needs. I have recommended to several colleagues at work and neighbours have asked about the performance as they too have solar but no battery. I did ask for a quote on a few extra solar panels to compliment my existing panels but they weren’t interested at the time. All up a good outcome.
Latest follow-ups
Surprisingly pretty straight forward. Most of the contract work was over the phone or electronically, payment was easy and away we went. Follow up calls from both One Stop Solar and the Installer. The installers did an exceptional job. As an… Read more
engineer myself I'm very fussy and I was more than happy with their workmanship.
And finally a follow up call from the company to check I was happy. We were, hence are giving a review.
Follow-up · The system continues to work well, however due to our useage and inclement weather we can't get the battery to 100% charge. The good thing is the family is very power aware now and check the app before they turn things on. Certainly they are now focused upon turning things off. This month we estimated we save $30 to $40, hopefully next month… Read more
Positive reviews
Communication was great with a very responsive team that always returned calls if missed the first time. The installation process was carried out by very professional and polite contractors.
I had a 42Kw solar battery installed from One Stop Solar this week, and the whole process from getting a quote to getting the battery installed was run very smoothly, they were very good at communicating and letting me know everything, they came in and installed it all in one day, and helped me with app installation and made sure everything was… Read more
running smoothly before leaving, I highly recommend 1 stop Solar for their excellent costumer service and work efficiency.
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Battery and panels, great price,great install ,im very happy with the performance of the system !Brinda and Alan helped with quiestions etc ,they made it a simple proccess .
Negative reviews
I accepted 1 Stop Solar’s offer in December and paid my deposit on 6 January. I spoke with them multiple times and was repeatedly assured the battery would be installed during my stay at the property. Based on those assurances, I travelled 3,000 km return, costing me significant time, fuel, and lost opportunities. After I arrived, they delayed… Read more
again, advised they couldn’t complete the installation, and then refused to reimburse any of my travel costs. To make matters worse, they also mentioned possible price increases, even though the delays were entirely on their side. This was extremely unprofessional. Repeated assurances, broken promises, poor communication, and zero accountability. I would strongly recommend avoiding this company.
Do not use this company under any circumstances. They take your money, install half a system and then never come back. They will lie for months making up false excuses and deliver nothing. Scam. I will be taking them to fair trading
Tassie battery installation (Fox ESS 42kwh/10kw inverter $8350 with one back up circuit). I'd avoid them if there is ANY other option. Full of hollow promises if they can be bothered replying. Clearly had no intention of installing my battery. Ordered in 20August2025, Grid connection application applied for in November, no response provided… Read more
to network provider so application cancelled by grid provider in Jan, said it was sorted and would be installed by end of Jan2026. Grid provider confirmed no further application had been received late Jan26 so I cancelled (I suspect thats what they were hoping for all along). Bleeped.
Recent reviews
1 Stop Solar have a great CRM system and app to inform you on how the installation is progressing. The Installation tech was fantastic and did a great job, I’m very happy with the result. Thanks Team, well done!
Hi guys, Just a huge thankyou for the battery and solar that your guys installed for us, from presale right through to after installation all the fellas have been professional and pleasant to deal with. I'm really happy with the FoxESS Battery and the panels. The system is working really well. Thanks again, Dave.
Absolute liars and thieves. Extremely bad communication, never replied to emails once deposit paid. When you express concerns they just fob you off and they still haven't returned my deposit. Avoid this company like the plague
Thank you – Tony showcased exceptional service, demonstrating profound knowledge about solar systems. He offered the best price, making the entire process effortless and cost-effective. Highly recommended for his expertise and remarkable customer service. Worth it to consult with Tony if you are thinking of having Solar at your home.
Onestopsolar works. Go for it – Hi, I had a great experience working with Tony and he got the installation done in 1 weeks time. Thanks
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Name tony – They are very fast and quick I’m happy with this company
Great price system and very professional installers – The installers were efficient, knowledgeable, tidy and polite. Have recommend to friends. Tony provided great customer support in the purchase and install process.
1 Stop Solar – Excellent service and response from both Tony and Bree. I definitely recommend 1 Stop Solar.
Quick service – They were very reliable and quick service, they came in morning and finished by afternoon
So far solar is working great – Just got solar panels connected,16 in total 6.6kw,so far so good, installers Owen and Fin were great to deal with, very polite and great workmanship, I recommend 1StopSolar to family and friends
Happy to see my first electricity bill after getting solar – I was a little concerned earlier due to their low price but I did my research and their product was perfect so I decided to go with 1 Stop Solar. The installation process was fast and easy. I was eagerly waiting for my first bill to see the difference and I was really surprised that my bill came into credit by simply installing 6.6KVA system. I am… Read more
so happy with my decision that I choose 1 stop solar. Thank you 1 stop Solar, Eric, and the Installation team. I will recommend everyone to 1 stop solar.
Great Service – Whole process from getting quotes to installation was so smooth and Bree was so helpful and quick in resolving wifi issue.... really appreciate it. Bijender Kumar
Happy Customer of 1 Stop Solar – We recently installed solar panels on my roof. The installation team was very good in their work. Their workmanship was excellent. 1 Stop Solar was great with their pricing and was very competitive. I knew the system I wanted and compared apples with apples and 1 Stop Solar was best out of all quotes. I had the system installed within 10 days of… Read more
signing the contract. All in all a very good company to deal with from sales to installation and after sales service.
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