1300 Flowers

1300FLOWERS are brilliant! Great delivery and experience. And I love that I can set up a reminder for key events and they remember my preferences so I don't need to repeat each time. Excellent!! Show details ·  1

My order was not delivered on the day it should have been or by the guaranteed delivery time. Upon follow up, there was no response from the florist to the 1300flowers team who were trying to find out what was going on. The florist then decided to just despatch the flowers to the business address on a day when the business was going to be closed… Read more ·  4

without any communication with myself or the 1300flowers team to discuss. The service from the 1300flowers team however was fantastic and I could not fault anything that they did to assist with organising the redelivery of a new arrangement next business day. .

I sent flower to an elderly friend in Canberra. My original order could not be filled with the flowers I ordered. I was contacted and offered alternatives, including a photo of the changed arrangement, which I was happy with. Then when the flowers were delivered, the delivery person offered to carry them inside to make it easier for my friend. Great service and thank you for being so kind and assisting her. . Show reply

No star rating for this company as it seems to be a scam. I ordered flowers for my mother’s birthday, rang them as it was getting late in the day. They reassured me they would be delivered by 6pm. Well that time came and went and guess what - no flowers. I can only assume this is a big scam - DO NOT PURCHASE FROM THIS SITE - IT IS ANSCAM

I think not having someone answer the phone in the day, is a neg for me, Took several attempts at the online purchase. Twice for the sight to work properly. Along with the notice flowers delivered, a photo of the flowers sent with it, being most expensive bunch would be reassuring. That would be a 9/ 10 from me. I heard the flowers were nice from… Read more

a family member, no size, or type of flowers, etc. Also slow response to question asked. And. I was surprised I had to pay another $40 to be sure to get flowers out by 10 am? When next day delivery is supposed to be guaranteed & free, others off free all day! An 8 was too hight, so offering a 7. Too many unknowns & extra expense. I didnt pay the extra $50 for a simple glass vase, though it is shown with the flowers in the photo! shownwill I use you again?not sure. Rather call and have questions answered first. .

Incorrect delivery and poor response by this company – Previously very happy with the flowers and service, but this time the flowers were delivered to the wrong address. When I notified 1300 Flowers, I was very disappointed with the email I received. I was informed that it was my fault for not sending a complete address, which was untrue. They offered to send more flowers at my expense, which I… Read more

declined as the original ones had been located in the neighbourhood. It was the tone of the email that irritated me. PR sadly lacking.

The process went exceptionally smoothly, from start to finish. I even received a phone call from the florist to discuss a couple of minor issues I raised in my discussion with the order. These issues were resolved to my complete satsisfaction. Perhaps the only improvement you could make is a short note advising what can be done to make the flowers last as long as possible, e.g. how much and how often to water.. Show reply

1300 Flowers have always, and without exception completed any purchase and delivery requirements I have had with them for the past 10 years professionally and to my satisfaction. 1300 Flowers is the only 'flower' company I will deal with, I trust them to complete the 'task' to my satisfaction!. Show reply

Said delivered sent wife out to get as surprise but not their. So surprise gone.. was then delivered over 1 hour later. Was great Rose but was disappointed. Cheers anyway. . Show reply

No, my 2nd bunch of flowers which I sent same ones to both parties and they actually loved them the fact that they were still.in bud the next few days they blossomed and looked beautiful so pleased so they last longer, thank.you. Show 2 replies

The arrangement was left on the front porch, in the heat, while the receiver was at home . Otherwise, she said the arrangement made her cry as it was beautiful. Show details ·  1

Very prompt delivery – My sister loved her flowers but didnt know who they were from Now she is 90, but still very capable and tech Davy so wondering if the card and message was included? Tulip card (as we are Dutch) and message to Big Sissy from little Sissy. Perhaps I didnt do the order correctly online . Show details ·  4

Happy customer – You all deserve the credit. My orders are easy to do. They are always delivered on the day you promise and the condition is fantastic. So, no there is nothing that you can improve upon. Not for me anyway. Regards, Sandy,. Show 2 replies

Flowers on line – We did our order on line and the recipient was very happy with the prompt delivery and flowers. My only question what happened to the $10 discount for signing up for updates?? Does this apply to the next order placed? . Show 3 replies

Fruit Hamper Cherry's & Mango's – I've ordered from 1300 Flowers 4 times now. I've ordered 2 fruit hampers & my family member was very impressed with the quality of the fruit. The only thing that you could improve on is my family member said if they could knock on the door & wait as my family member is elderly & the day of delivery was very hot. Thank you for making my family members very happy. . Show details ·  1

Delivery of Very important Flowers for a Birthday Suprise – The operator taking the call was very friendly and helpful due to the first time I have sent flowers on line.. Show details ·  1

Satisfied customer – I am very satisfied with the service I received from Leah when ordering a wreath. The wreath was delivered on time and included the colours I had asked for. I was advised when the order had been delivered. Thank you.. Show details ·  1

Another Happy Friend! – Delivery within the specified time. Arrangement received was just as advertised. Easy ordering, confirmation and progress with option to alter order if necessary. 1300 Flowers is my first point of contact for a delivery. Thank you so much 1300 Flowers, you make my life so easy!. Show details ·  1

Again fantastic – The entire system is great from the wide choice of arrangements, the prices are VERY good, delivery was excellent ! Most of all, the recipient was delighted.. Show details ·  1

Sympathy flowers – Easy to order Prompt delivery Free chocolates were added automatically - without me needing to add the code It would be nice if the free card was not an advert but had a nice generic image with a tiny logo instead . Show details ·  1

Beautiful arrangements bringing a smile to recipients – 1. The selection of arrangements (and flower content) is always lovely and they are delivered as described. 2. Delivery within the time-frame as requested 3. Easy to navigate website Many thanks. Always had beautiful responses from the people to whom we've sent the flowers - thankyou. Show reply

A happy experience – I was unsure about delivery to a gated Retirement Village so I used the provided chat system and this provided the necessary details so I could go ahead with my booking. I also noted that the delivery was earlier than I expected and this pleased me very much. The recipient of the flowers said they are really beautiful so I would recommend using this service. . Show details ·  1

Still the best going around – We have used this service for years now and never been disappointed. The flowers are always as good as the online images and the chocolates are delicious. Thank guys for a great service.. Show details ·  1

Excellent service...very helpful .as I am on NSW & needed help..which I did receive – All good ....excellent service will.use them again ...received copy of invoice .let me know flowers were delivered.. Show details ·  1