Reviewer Photos & Videos
Package not delivered as guaranteed.
Special order was placed in the morning to be delivered by 5pm. Not only was the order not delivered, but no communication was made. Refund was given. Special day ruined.
What was shown and what was received were very different .Roses looked they were dying already .defiantly not value for money .they were sent to brighten some ones day .Ashamed to put my name to the card .
Will not be caught again
The reviewer stated that an incentive was offered for this review
All promises delivered!
I have used 1300 Flowers a few times, and on each occasion the recipient received a beautiful, premium-looking floral arrangement, as ordered and within the specified time frame. Ordering is easy, you can track the progress of your order and an SMS is sent once the order has been delivered. Today I took advantage of a free vase offer and was expecting it to be a sub-standard offering, but the vase that came with the flowers today was solid, tasteful and an elegant addition to our simple decor. I will be very happy to use this convenient service again.
Bad service as expected
Decided to give 1300 flowers another chance for mothers day after my last extremely disapointing review. Maybe last time was just a once of. Dont know why I bothered. The image says it all. What company would have seen mothers day coming?
Very disappointing and the client who ordered them will be told.
I just wish to advise that for the second time I have been delivered flowers from my family and as far as I am concerned I would never use this website to trust them to send what they advertise. Flowers not in accordance with the photo and they were half dead. A disgrace.
Personal florist with the click of a button
Quick and easy to order flowers for any occasion. Choice of when you want them delivered. Notification
of delivery. I have ordered on a number of occasions and the recipient has always been please with the flowers
Sent flowers to my 80 year old grandma, paid extra to have them delivered early - they not only did not arrive the day I ordered them for..I had my 80yr old Nan, walking around the house at 9pm at night looking for them, then the company had the nerve to say I was lying rather then looking at their staff who clearly do not care and are the lairs.. Worst experience ever and would tell everyone to be cautious and not use 1300 flowers.. horrible horrible company
Great service terrific product
Easy great product exactly what I ordered very happy with the service delivered on time very easy to use app from overseas and seemed value for money great option to send bottle a of wine too
Stress Free Experience
Used 1300 Flowers after being recommended and would certainly use again. The whole process was very easy. The flowers arrived at the time I asked for and the recipient said that the arrangement was lovely.
Reliable, courteous service.
Reliable, sensitive, courteous and helpful reception and assistance over phone.
Offered choices to meet our needs.
Lovely flowers - recipients were thrilled! Lots of buds for long lasting gift. Happy to recommend and use again.
- Verified customer
Just the thing
The flowers arrived on time and were much appreciated. They were very fresh and arranged beautifully. They were much appreciated y a friend who had had quite a nasty accident.
- Verified customer
I googled to find a florist near the location of a funeral. I received very efficient, friendly and helpful service when I supplied limited information. I will definitely order flowers from 1300Flowers again.
We had an issue with original flowers but I must say Customer Service put this right very swiftly, not only redelivering an upgraded bunch, but adding chocolates as well. Thank you so much 1300 Flowers, mistakes happen but you put it right and we are very happy indeed :) will use you again
Flowers were gorgeous. Chocolates good quality. Delivered on time!
My mother loved the flowers and chocolates. The flowers were roses and chrysanthemums and others and were arranged beautifully in a vase. She said that the chocolates were really good quality.
Awesome and user friendly
I live in Melbourne and recipient lives in Perth. Everything went well. I have no problems recommending you. The flowers were beautiful and very much by recipient so all good
Flowers delivered Monday to my sister in hospital. After just 2 days gerbras drooping lillies not opening. Over $100
Only writing this review because I have not had a reply from my email sent to 1300 flowers.
Please do not ask me for my reference number customer service.
Too Easy !
Very easy to place order, delivery was on time (next day) which was amazing, the flowers are beautiful and as shown on the website,
my daughter was delighted with her birthday gift as we were unable to share her day due to the isolation restrictions.
Good service and value. I would recommend this company. My mother lives on her own and had a lovely surprise to receive the flowers and chocolate and card just in time for Easter. Thank you.
Questions & Answers
My order was not delivered. I’ve emailed customer service and heard nothing. Please provide an update ? Thank you. Order Receipt/Tax Invoice
Order Ref: MZNJO
Date Paid: 28/07/2018
1300 FLOWERS Pty Ltd
ABN: 90 127 045 845
Customer S.1300 Flowers
Hi Sarah, We have been in contact with you about your order. Our courier has confirmed it was delivered and left at the front door at 1.12pm. I'm really sorry for any confusion this has caused. I will give you a call today to confirm this.
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