Reviewer Photos & Videos
i have ordered previously and found them reliable and well priced and i am, sure of prompt delivery
so hard to order flowers from shops as we used to! it is easy online and i don't have any trouble ! choice is great and i know delivery is reliable
Customer service when ordering over the phone
Great service , staff very great looked up my past orders to review the flowers I have brought before hand to help me place my order , helpful when I asked questions and asked if I would like any other products
Great experience ..Recommend 100%
This was the first time using this website.
It gives you examples to use for helping with messages, also you can edit your message if you think of anything you might have forgotten to say.
Thank you Great service
An outstanding example of ordering by phone
Efficient, professional and effective service with attention to detail and follow up. I felt confident and relaxed in dealing with this first class organisation. It was a pleasure to do business with them which can't be said of too many service organisations today.
Great service and beautiful flowers.
Friendly , great phone manner , delivery of flowers punctual.flowers were beautiful .very happy and would use this company again for special occasions. In fact i will be using this company in March for a friends birthday. Very happy.
Delivered on time, like the one pictured.
They delivered within their estimated delivery time and the flowers received look just like the ones shown on the website! It asked for 30 words but I only had twenty.
Very good service
Very informative website with flower and bouquet recommendations for the different occasions, which was useful for selecting. Flowers and presentation just as described and as in the photograph online. Delivered on-time. Easy transaction
Overall a pleasant experience
- Verified customer
missed delivery two days in a row.
Absolutely awful service. Forgot my delivery the day BEFORE Valentine day, and had to move it to the next day. The following day i get a call at 3 pm to say they are unable to deliver again. All i got was a vague apology and an offer to refund delivery fee. Complete disregard for the mess they have created by their poor service! STAY CLEAR of 1300Flowers, there are many better options out there!!!!
Flowers were beautiful
But, was very disappointed that some how my name was omitted from the card, and my friend had no idea who they were from and had to ring the company to be told they could not disclose that information.
Other than that, terrific service and price.
My mother loves Australian Bush flowers and the Matilda arrangement was just what the doctor ordered. Flowers were delivered to the correct address and on time (which has not always happened with some deliveries by other providers). Have used them in the past and the standard is always consistently high.
Service with a smile
Love the shop design, great gifts and fresh flowers. Very helpful and friendly staff. Flower delivery was prompt, the flowers were fresh and long lasting. Highly recommended florist and I’ll use it again.
My friend was delighted with her flowers. However she was initially very distressed by the black ribbon on the white delivery box. Her initial reaction was quickly dispelled, however it left her shaken for the remainder of the day. The problem could easily be overcome by discussion during the initial contact when talking about type and size of arrangement etc.
Product was fantastic and delivery exceeded expectations! Could not fault this business! Very satisfied! My partner was absolutely delighted.i would definitely recommend you and would you use your business again and again. Thank you
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Questions & Answers
My order was not delivered. I’ve emailed customer service and heard nothing. Please provide an update ? Thank you. Order Receipt/Tax Invoice
Order Ref: MZNJO
Date Paid: 28/07/2018
1300 FLOWERS Pty Ltd
ABN: 90 127 045 845
Customer S.1300 Flowers
Hi Sarah, We have been in contact with you about your order. Our courier has confirmed it was delivered and left at the front door at 1.12pm. I'm really sorry for any confusion this has caused. I will give you a call today to confirm this.
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