??!
1 photo
24/7 Plumber-Melbourne

24/7 Plumber-Melbourne

1.0 from 9 reviews

See the Best Plumbers in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(0)
(0)
(0)
(0)
(9)
  • Customer Service
    1.6 (9)
  • Timeliness
    1.6 (8)
  • Job Satisfaction
    1.0 (7)
  • Rates and Fees
    1.0 (8)


Susan

SusanGreater Melbourne (Metropolitan), VIC

Requested plumber to fix block drain

published

Do not use them!! I requested for plumber to unblock sewer drain. I asked for quote on phone but receptionist said she could not give me price because plumber had to access. There was promo online to get$75 off and free camera inspection. Call out fee was $49.00. So I went ahead. Guy came out with iPad. Did not even look at drain and just gave me price of $599+GST
Did not even mention $75 discount because he said how should I know !!
I said you should because you have taken on my job and it is your job to know.
The girl on the phone could have told me and I definitely would not go ahead. I rang to complain and was told no refund.
I just wasted $49 for a quote. Absolutely disgusting and misleading. Don’t fall for the trap.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
See all answers

Rebecca

RebeccaGreater Melbourne (Outer), VIC

  • 2 reviews

Warning do not use this Company!

published
Customer Service
Timeliness
Job Satisfaction
Unhappy victim

Unhappy victimGreater Melbourne (Outer), VIC

RIP OFF MERCHANTS

published

This company charged me $630 for a camera inspection of the drain, stated the pipe was cracked and blocked by tree roots and replaced 2m of PVC piping for an additional $2600. This did not fix the problem and the replaced pipe was not blocked. I then had to call other plumbers to fix the actual problem at a fraction of the above cost.

Customer Service
Job Satisfaction
Rates and Fees
DXL

DXL

  • 2 reviews

Fraud! Worst company. BE aware of their sneaky skill to charge you

published

First of all, these guys are working under the different company name.

If you google, their details come up with different trading name. I assume it's on purpose.

They request your credit card details and charges under the name of booking acceptance. Beware of the company, they knew how to rip people off.

They often on high link on Google ad.

Customer Service
Timeliness
Rates and Fees

wayne

wayneGreater Melbourne (Metropolitan), VIC

excess fees

published

Charging $1500 more than other companies
High pressure sales and invoice very unclear
Dispute resolution met with little empathy and no intention of resolving.
bordering on aggressive with answers and comments.
Steer clear of this company.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
See all answers

Sarah

SarahGreater Melbourne (Metropolitan), VIC

If I could give less than 1 star I would

published

Simple job to fix an exposed water pipe that had been hit by a nail. Sent photo of pipe prior to plumber arrival.
Weekend call out fee payment details taken over phone (fair enough), arrived late (to be expected), was here for less than 2 minutes saying straight up that they didn't stock the pipe (annoying, but happens I guess), kept call out fee (so very uncool).
Never again.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
See all answers

Jade

JadeGreater Melbourne (Metropolitan), VIC

They ripped me off. Do not use

published

Took the call out fee then got here didnt have any equipment came back took more money upfront then couldnt do the job. I wish I had read the reviews. They should be ashamed of themselves ripping people off.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
See all answers

They ripped me off

published

My hot water service died one night so I got them around early the next morning. They quoted me about $1500 more than the job was worth (though I didn't know it at the time) and they made me pay upfront so I couldn't get my money back once I realised I'd been had. Gotta admit though the service has been fine. Just wish I'd done my research beforehand. Would never use them again on principle.

Customer Service
Timeliness
Rates and Fees
Andy

AndyGreater Melbourne (Metropolitan), VIC

very bad service

published

They charge in advance and dont complete the job. I spent over $2500 for a job that was complete and tricked into signing a contract, and you cannot get your money back

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
See all answers

Questions & Answers

Sorry, there are no questions yet.


Get an answer from our members and 24/7 Melbourne Plumber representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.