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Hilton Plumbing

Hilton Plumbing

4.7 from 195 reviews · View Statistics
See the Best Plumbers in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Customer Service
    4.9 (91)
  • Timeliness
    4.9 (92)
  • Job Satisfaction
    4.9 (84)
  • Rates and Fees
    4.5 (86)
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Amazing!! Prompt and professional work from Josh

published

I called Hilton plumbing and arranged a new gas water heater to be supplied and fitted because my old one died at 8:00am that morning! By 12:15 pm , the same day, the new one was fitted and the old one was taken away.
I have already recommended them to family. Thank you so much Josh for a job well done and at great price.

Customer Service
Timeliness
Ron
RonPerth, WA

Supply and install hot water system

published

James provided a very professional, courteous, helpful and friendly service. Very Impressed with the prompt service and reasonable price, I would recommend and definitely use Hilton Plumbing again in future.

Customer Service
Timeliness

Other Plumbers

 
 

0.0
(1,234)

Fast and efficient

published

Josh was fast and efficient, my drain was blocked with an object and he knew exactly what to do and it was out within a couple on minutes. I would recommend this service.

Customer Service
Timeliness
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Knight_4474
Knight_4474Perth, WA

Changeover of hot water system

published

Sam from Hilton arrived on time, very pleasant and knowledgeable. Work was done without any issues. Final install looked great, no mess afterwards. Ensure everything was working before leaving. Great job and person, thanks.

Customer Service
Timeliness

Quality service.

published

Prompt service, great communication and friendly staff.
Job completed in quick time, the problem and solution thoroughly explained and very reasonably priced.
Very happy and will definitely recommend Hilton Plumbing in future.

Customer Service
Timeliness
Stephen J.
Stephen J.Peel, WA

Hilton Plumbing - just like the hotel - great quality!

published

I had a leak which was running to ground and no way of finding it without digging up the brick paving.
The chap from Hilton Plumbing (James/Cody) called as arranged, and although this service is not cheap IT WORKS! He found the leak within 10 minutes and dug it up and fixed it in 20 minutes. The brick paving was relaid and payment was convenient with a card on a portable machine. Very professional and quick.

Customer Service
Timeliness
Hilton Plumbing
Clinton H.Hilton Plumbing

Thanks for the great review Stephen!
Must admit, i have been waiting for a Hilton Hotel refence for years :)
Made my day...

Super Efficient

published

After realising our hot water system had failed, I called Hilton Plumbing. Less than 3 hours later, the new system was fully installed and old one taken away. Thanks Josh for the speedy service!

Customer Service
Timeliness
Hilton Plumbing
Clinton H.Hilton Plumbing

Thankyou for the review Justin.
Josh will be stoked with the positive feedback.

MikeT
MikeTPerth, WA

Prompt action and great service

published

Despite Covid complications, the two plumbers who came over two visits were professional and very helpful.

The diagnosis and then the installation was all done in very good time

Great stuff.

Customer Service
Timeliness

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0.0
(1,234)
Tony
TonyPerth, WA

Most expensive plumbers I have used with a ridiculous and scandalous charge rate

published

I had them come out to repair a holed hot water copper pipe in the wall. I had chased the wall out for access. The charge rate was quoted at $318.00 for the 1st metre and $180.00 for every subsequent meter of pipe replacement. so for 1 metre of pipe that is less than $10.00, they charge $180.00. I did get discount because I had chased the wall. The result was 40 min time from arrival to leaving. 4 crimped connections and 3 metres of pipe replacement for a total of $484.00 after discount. Did he do a good job, yes. Was he polite and friendly, yes. Were they reasonably priced, absolutely not and I will not call them again or recommend them.

Customer Service
Timeliness
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Family Holiday was canceled

published

We where devastated when we where quoted $5,780 for works which Hilton completed with the same product for $1680 inc gst . over $4000 less .
A rip off company quoted $1,990 gas valve that we did not need ? .
We do not have to cancel our upcoming family getaway which we have worked hard all year for .
A great honest quote and excellent prompt clean service.
Do not try anyone else as you would be wasting your time and money .
I never give reviews, thanks guys .

Customer Service
Timeliness
WOODY
WOODYPerth, WA
  • 13 reviews
  • 5 likes
  • Verified

Expensive

published

Asked to trace a leak in the shower pan. He did a pressure test fixed a small grout fault and a bit of silicon in the waste trap. $389.00. Less than one hour of work. Expensive.
They came back today and all good. great return service

Customer Service
Timeliness

Great Service

published

The plumber was really professional, did it quick and good. Even went the extra mile for something I’ve missed out when requesting. The plumber was super friendly and respected the house.

Job Satisfaction
Incentivised Review No

Excellent Service

published

Our problem was a leak in the water system that was wasting considerable water and was not obvious as to the location or cause. James arrived earlier than the original booking time but we had been contacted to confirm the new arrival time. He quickly detected the source using his equipment and fixed the problem despite the location being beneath the brick paving. Very efficient job together with the replacement of the paving. Very happy with the speed and the cost of the service. Certainly will use this company again. This is our third experience with Hilton Plumbing and all have been excellent. Highly recommended.

Customer Service
Timeliness
Dorothy
DorothyPerth, WA

Reliable & puncture

published

Brendan, the plumber, was on time with my booking.
A courteous and patient guy.
Knew what he was doing.
This is the 2nd time I used Hilton Plumbing and I am very please with them.

Incentivised Review No

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Glen
GlenPerth, WA
  • 2 reviews

Good job....very prompt service

published

The tradesman was on time, friendly and efficient....did a great job replacing my hot water system and I would recommend these local guys for any plumbing work down the track.

Incentivised Review No
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