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Hilton Plumbing

Hilton Plumbing

4.7 from 167 reviews · View Statistics

Reviews

  • Customer Service
    4.9 (70)
  • Timeliness
    4.9 (71)
  • Job Satisfaction
    4.9 (63)
  • Rates and Fees
    4.5 (67)
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Replacement of hot water system

published

Booked with Hilton Plumping to replace our old hot water system. Bryan completed the job in timely manner. Hilton plumping charged reasonable rate and their after sale customer support has been excellent.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Randall

RandallPerth, WA

Hot water install

published

Request for service was made at 8am and the gas storage system was installed and completed at 3pm.
All work to a high visual standard and I have no doubt that the tech requirements were completed as per regulations.
Josh was very personable and considerate.
I would certainly recommend Hilton to prospective clients.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Excellent work

published

Sam did an excellent job of installing a new hot water system at my property. He was very pleasant to deal with and did the job perfectly. Would highly recommend him.

Incentivised ReviewNo
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Great job

published

Turned up on time , quoted up front , did a quick & good job ,did what he said, was a possibility of different ways ,informed of the choices , no mess left , would refer him to others,

Customer Service
Timeliness
Rates and Fees
Incentivised ReviewNo
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alj

aljPerth, WA

Excellent turn around for a urgent job

published

Hilton was easy and efficient to deal with. Solved our failed hotwater system within 24 hours of contacting them. They were very knowledgeable in the various options available to me

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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M King

M KingPerth, WA

Fantastic Plumbing Services

published

Customer service via telephone fantastic. Plumer arrived bang on time which impressed me immensely and delivered a fantastic service with a smile. Would highly recommend their plumbing services to anyone

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Steve allen

Steve allenPerth, WA

Excellent plumbers

published

Called to say when arriving
Showed up on time
Professional and quick working
Resolved issue and made good the site afterwards. Very impressed will use again and wouldn’t hesitate to recommend to anyone.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Efficient, friendly and professional

published

Found via google, these chaps were fantastic for leak detection and then fixing the problem. Went the extra mile, and were diligent with calling to let us know when they were on their way.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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J C.

J C.

  • 2 reviews
  • Verified customer

Excellent Service - Again !!

published

Last year Hilton Plumbing installed a new gas heater for me with exceptional advice about the various heater types, their efficiency and suitable locations. The installation by Bryan was equally outstanding, even showing me how to restart the heater should it ever be necessary.
Yesterday I was surprised and pleased to get a call from Hilton Plumbing, reminding me that the annual service was due. Without the call I definitely wouldn’t have remembered and may have voided my warranty. Today Bryan, who also did the installation, arrived right on time, and provided a contactless service and an online payment option. Wouldn’t go anywhere else.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Great job, very professional plumber, nice bloke

published

Cody was very honest and respectful tradesman. He explained everything he was doing and cleaned up after himself. He also gave us honest advice about future work that we may need done. He is a credit to Hilton Plumbing. Thankyou

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Company is great, Plumber is a legend!

published

Responsive, quick, personable and friendly!! Could not be happier about the straightforward, easy process and professional and prompt service. We had a blocked drain that was solved within 15 mins, no issues and we were given advice upfront of the cost of works. Awesome!

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Professional and keen on solving the issue

published

Great Sam! Good person and professional. Sewage drain blocked and quickly solved plus a sink clogged due to unwanted item present in the pipe..problem solved all within the hour requested. In line with other competitors relating to price, of course is a lot but thats how it works in this business.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Nick

NickPerth, WA

Excellent work and knowledge Sam

published

Thanks Sam for sorting us out with a new hot water system excellent work very polite highly recommended Will be using Sam again when needed in the future thanks Sam

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Excellent job by competent tradesman.

published

Tradesman turned up at the booked time. He was, very communicative, and explained everything, including giving helpful hints for the future. He did a great job. Reasonable charges. Highly recommended.

Incentivised ReviewNo
P M.

P M.Perth, WA

A little Disappointed

published

My job was completed quickly but i had a few broken pavers. A little courtesy wouldn't go astray, I do like to be greeted with Good Morning, rather than Who is going to pay ?

Incentivised ReviewNo
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Tim Cartledge

Tim CartledgePerth, WA

Great Company

published

Replaced hot water unit, was carried out with great professionalism in a timely manner, within 12hrs from first enquiring. Definitely recommend and use again in the future. Well done guys!

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Stace and Tiff

Stace and Tiff

  • 4 reviews
  • 1 like

Very efficient service

published

Appreciated the curtesy call prior to arrival.
Turned up at the exact booked time.
Honestly quoted, Jarrad took the time to explain what needed to be done.
Fast and efficient service.
Got all the work completed much faster than I anticipated.
Highly recommend.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Excellent Service

published

Sam was here within the hour and was able to find the cause of the leak fairly quickly and repaired it
Very happy with the fast and efficient service received by Sam, a very nice friendly guy

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Christine M

Christine MPerth, WA

Fantastic Service

published

Hilton Plumbing provided fantastic service after we had a burst flexible pipe in the bathroom vanity. They had a plumber here within an hour.I would highly recommend them to anyone in need of a plumber.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Perfect

published

Cody team had arrived on time and carried work out
Good job and Very friendly service
take Responsibility Of the services
Thank you for the team of The great work

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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