2Hilton Plumbing

Hilton Plumbing

  • Verified company
4.8

488 reviews · Statistics

PositivevsNegative
95% · 46224 · 5%
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Customer Service
4.9 (350)
Timeliness
4.9 (350)
Job Satisfaction
4.9 (337)
Rates and Fees
4.5 (329)
Professional, honest service
Competitive rates
Perform work neatly
See the Best Plumbers in 2023 as rated by Australians on ProductReview.com.au.

Reviews

488 reviews
Sam VS
Sam VS

Honest and hardworking ng

Carlo and Lauren were very honest and transparent about the work and what needed to be done. Quote was inline with expectations and final cost.

They did an honest good job, pone and simple. Will be using Hilton Plumbing again in future.

Paul
Paul

Fast, friendly and efficient

Josh came out and fixed our issue within 10mins. Couldnt fault the service and will be using Hilton again

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
R MM
R MM Perth, WA

Very professional

John and KD were friendly and knowledgeable. Explained options without any pressure. Price of new system was competitive.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Kerry
Kerry

So happy to have hot water again .

Service was great .Took away all the empty boxes .A nice and friendly guy

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paul B.
paul B.

Replaced kitchen mixer

Could not fault.. Efficient and personable trades as well as cost effectibe

Les Thacker
Les Thacker Perth, WA

Good Job

Plumber was very knowledgable and completed the tasks we assigned him in a friendly efficient manner.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Philip
Philip Perth, WA · 3 posts

Fast, effective leak detection

Can’t speak highly enough of Brody & Allen from Hilton plumbing. Arrived at 7:01 for a 7:00 appointment, after a quick initial investigation, straight up pricing before they started work. Within 10 mins they’d found my leaking pipe, & had it fixed within an hour. Honest, trustworthy tradies, highly recommended.

Lesley in Freo
Lesley in Freo Perth, WA

Happy to have Brody C back any time

Energetic plumber who works quickly to find a solution. Great communicator

Gerard
Gerard

Very happy

Today is the first time we have used Hilton Plumbing. Our drain has been fixed and we couldn’t speak more highly of Jimmy

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
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Larry M.
Larry M.

Instant response and thorough job

I was unable to book a gas plumber for 2 weeks until I called Hilton Plumbing on a Friday. I had a quote shortly later (cheapest as well) and they came Monday to remove a gas heater including flue. Very quick and left my house clean and tidy.

Tony
Tony

Fast, friendly and professional.

Plumber Marty arrived spot on time installed our new system he was very polite and professional.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Nicole Harris
Nicole Harris Perth, WA

Timely, professional and an overall great guy.

I rang Hilton Plumbing in a desperate search for a Plumber, as we were putting in an outdoor kitchen. Evan came to quote the next morning and started the work the following. Once the kitchen was installed, Evan returned to plumb in the water, waste and gas. Friendly guy, and would highly recommend. By far the easiest part of the entire project.

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Kerry
Kerry

Outside Tap installation

We use Hiltons regularly and always find them to be on time and efficient. We just had Josh install a new outside tap and as usual an excellent Job was done.

Steph C
Steph C

Quick, friendly and efficient service

Very happy with the service we received from Hilton - BRODY C came out to our house within an hour of my placing a call and provided friendly and efficient service. Will use Hilton again!

Mahad
Mahad Perth, WA · 2 posts

Great people

Great people very friendly and the price was great. The job got done under an hour I will recommend to anyone looking plumbing..

Questions & Answers

Val
Val · 

Why wasn’t mt review posted.

Product Reviewer
Product Reviewer · 

Hmmm interesting hey.
I noticed if you sort their Google Reviews from lowest star to high, it's interesting to read the similar posts of customers experienced poor service.
https://g.co/kgs/GrFyWU

Hilton Plumbing
Hilton Plumbing · 

Thank you for bringing this to our attention. We sincerely appreciate the insight and always encourage our customers to share their experiences, be they positive or negative.

It's disheartening to learn that there have been multiple instances of dissatisfaction. Please know that each review, regardless of its rating, is an opportunity for us to understand where we may be falling short and to make necessary improvements.

If you or anyone else has faced specific issues with our products or services, I'd like to extend an invitation to discuss them directly. We are genuinely interested in hearing more about these experiences and finding ways to rectify them.

Thank you again for your feedback. We are committed to improving and hope we can demonstrate our dedication to customer satisfaction in the future.

Guest

Get an answer from our members and Hilton Plumbing representatives

Details

About Hilton Plumbing

Hilton Plumbing is a plumbing service serving all of Perth that specialises in installing hot water systems. They offer competitive installation rates, and offer a lowest price guarantee on their service.

Some of the services they do include:

  • Hot water system installation
  • Blocked drains
  • Gas fittings
  • Leak detection
  • Emergency plumbing
  • Commercial plumbing
  • General plumbing
  • Water filtration

Hilton Plumbing offers free quotes, no call-out fee, 24/7 availability, and a workmanship guarantee with any work they do. If you’re a pensioner, you’re also eligible for a discount if you go with them.

Points of praise:

  • Most reviewers found that the company representatives and the tradespeople who came to their residence were professional, friendly, honest, and informative about the work they were doing. Reviewers particularly liked how installers explained everything they did in detail.
  • They also appreciated the competitive rates that Hilton Plumbing charged, saying that they were reasonable for the work they had completed.
  • According to reviewers, tradespeople were neat and courteous in the homes of reviewers, and were excellent at cleaning up after their work.
  • Overall, reviewers said that they would use and recommend the services of Hilton Plumbing again.
Visit official website

Contact info for Hilton Plumbing

Mon7:00 am - 5:30 pm
Tue7:00 am - 5:30 pm
Wed7:00 am - 5:30 pm
Thu7:00 am - 5:30 pm
Fri7:00 am - 5:30 pm
Sat9:00 am - 3:00 pm
SunClosed
  • ABN: 89168171177

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