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28 by Sam Wood

28 by Sam Wood

4.0 from 129 reviews · View Statistics
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Reviews

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Nat
Nat
  • 2 reviews
  • 1 like

Be careful

published

Be careful, they will continue to charge you even if you only sign up for three months and remove your credit card details. They retain your card details and charge you for another whole three months. It’s a scam.

Incentivised Review No
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Misse83
Misse83AU
  • 7 reviews
  • 3 likes

Cancellation not transparent.

published

Agree with the others regarding being careful of the "roll over" and cancel anytime which doesn't seem to actually be honoured. I had cancelled the program end of Jan and I have just been charged for the next 3 months. I have checked for the "check in emails" and there are none in Feb so I was sure the cancellation had gone through. I have just cancelled AGAIN after noticing the next 3 month charge on my card and noticed now that they don't send out a email confirming the cancellation. A little bit deceitful so that now you have no way of proving that it was cancelled.

Value for Money
1/5
Customer Service
1/5
Incentivised Review No
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Scam Warning!

published

They put in small print that its a rollover program, before you know it you a charge again with no way to dispute it, absolutely disgusting behaviour from a company.

Incentivised Review No
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Disgruntled
DisgruntledMetropolitan Adelaide, SA
  • 3 reviews
  • 4 likes

Agree with others - subscription is not transparent and you get hit with a huge bill charged to your credit card

published

In addition, didn’t find the program helpful at all. Doesn’t show you anything you don’t already know.

Also customer service say “too bad so sad” when you ask them to refund the subscription fee you didn’t know you had (paraphrasing haha but it was deplorable, dismissive “customer service”).

Value for Money
1/5
Customer Service
1/5
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Jamesk811
Jamesk811Sydney, NSW

Will not cancel your subscription if you email them then hide behind their T&C's

published

Absolutely appalling behavior by this business. I did not use the service even ONCE in the 3 month initial charge. I sent them an email within the last month before the recurring charge asking for cancellation and I thought it was done so I forgot about it. I even looked on the "My account" for a cancel button but there is no obvious button. Now they have charged me $150 for an extra 3 months and are refusing to refund me. I will be going to Fair Trading and disputing this with my bank as well.

Beware of this business and their practices, they have no Customer Service and its all about profits for them.

Value for Money
1/5
Customer Service
1/5
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Lisa
Lisa
  • 2 reviews
  • 2 likes

Dangerous exercises following c section

published

I signed up to their postpartum course to help me get back into exercise after my c section thinking as it was designed by a women’s health physiotherapist it would be safe.

A good portion of the workout and yoga classes contain exercises women are told to avoid in the months following a cesarean. There are no warnings or modifications offered. They should be specific in stating that their postnatal program is only suitable for vaginal births.

Incentivised Review No
Start DateSeptember 2021
Additional Physical Activities Cardio, Sport and Weightlifting
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jmb
jmb
  • 8 reviews
  • 3 likes

Loving this, so good to have everything in one place

published

From warm ups to workouts of your choice and level. Even pregnancy workouts Recipes and shopping lists and mindfulness, Yoga.
Easy to navigate on computer or phone. Motivating for me esp at my age

Value for Money
4/5
Incentivised Review No
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Rochelle67
Rochelle67sydney
  • 13 reviews
  • 10 likes
  • Verified

Programme that works and is always evolving

published
Value for Money
5/5
Incentivised Review No
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A 'fitness' programme that offers nothing

published

Absolutely nothing. Terrible, repetitive exercises by the most uncoordinated trainer I've ever seen. The meals are very good but nothing you can't find online or with better fitness providers, plus, they aren't even tailored for the individuals need!
Sam Wood comes across in his videos as a self righteous, arrogant man that sells you on the idea you do his 28 minute workout, then you go and do supplemental exercises! How this is a viable business confuses me.
Why pay for over priced poorly arranged exercises when you can get cheaper and better? Body Coach, Centr etc.

Value for Money
1/5
Customer Service
5/5
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Fantastic program

published
Value for Money
4/5
Customer Service
4/5
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Karen
KarenSydney, NSW

Cancellation of your subscription

published

I joined the program for the 8 week challenge. I picked the 3 months subscription. I didn't realise that you actually had to tell them you wanted to cancel. They charged my card for another 3 months and won't refund the money even though I have cancelled and won't use their service. It is a lot of money when you are on a tight budget as it is. I guess this is their way of making money easy. They should give you the option of refunding the money.

Value for Money
3/5
Customer Service
3/5
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Row
RowSydney Surrounds, NSW

CANCELLING YOUR SUBSCRIPTION

published

I joined the program in May, 2020 and completed it. At the end of the 28 days I tried to log back in and it wouldn't let me. Due to this I didn't think I needed to do anything else, especially because it said there were no lock in contracts. I just realised I have been paying for 9 months for a service I have never used. Make sure people you stop these payments and don't get ripped off like I did. They will just throw the terms & conditions in your face. What a disgraceful company. I would never recommend them to anyone. Shame on you Sam and your Crew.

Value for Money
1/5
Customer Service
1/5
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Diet & Weight Loss Programs

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JLP
JLP
  • 2 reviews
  • 3 likes

Please be aware of cancellation!!

published
Incentivised Review No
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Tanya C
Tanya CGreater Melbourne (Outer), VIC
  • 3 reviews
  • 2 likes

This is my life now and I can't live without it

published

I started doing Sam's workouts free on facebook during lockdown in june2020. I instantly fell in love with the workouts and ohh how I sweated.
As the gyms weren't opening any time soon, I joined the 28 by sam wood lifestyle and haven't looked back. The food, exercise and community are amazing.

Value for Money
5/5
Customer Service
5/5
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CLP
CLP
  • 2 reviews
  • 2 likes

Not worth the money

published

I joined the app during my pregnancy and have been mostly disappointed! $59 per month is extremely expensive compared to what a used to pay with KIC. I really enjoyed the pregnancy Pilates video however there was only one available to watch. My feedback would be to have more Pilates videos and charge less per month.

Incentivised Review No
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Questions & Answers

cathrine zikalala
cathrine zikalalaasked

Are there any subscriptions to pay and for how long?
Honestly I don't like to have to subscribe for products.
I think one should be given the option to continue say for six months or less

No answers
Amy L.
Amy L.asked

How much roughly would you spend a week in groceries?

No answers
Domo
Domoasked

Can anyone tell me how much it is roughly or at minimum?

1 answer
Laraine K.
Laraine K.

59 dollars a month.

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Details

CategoryDiet & Weight Loss Programs
Program TypeDiet and Exercise
Duration28 Days
Price (RRP)12.25
SupportOnline
Visit official website

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