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Be careful, they will continue to charge you even if you only sign up for three months and remove your credit card details. They retain your card details and charge you for another whole three months. It’s a scam.
Cancellation not transparent.
Agree with the others regarding being careful of the "roll over" and cancel anytime which doesn't seem to actually be honoured. I had cancelled the program end of Jan and I have just been charged for the next 3 months. I have checked for the "check in emails" and there are none in Feb so I was sure the cancellation had gone through. I have just cancelled AGAIN after noticing the next 3 month charge on my card and noticed now that they don't send out a email confirming the cancellation. A little bit deceitful so that now you have no way of proving that it was cancelled.
They put in small print that its a rollover program, before you know it you a charge again with no way to dispute it, absolutely disgusting behaviour from a company.
Agree with others - subscription is not transparent and you get hit with a huge bill charged to your credit card
In addition, didn’t find the program helpful at all. Doesn’t show you anything you don’t already know.
Also customer service say “too bad so sad” when you ask them to refund the subscription fee you didn’t know you had (paraphrasing haha but it was deplorable, dismissive “customer service”).
Will not cancel your subscription if you email them then hide behind their T&C's
Absolutely appalling behavior by this business. I did not use the service even ONCE in the 3 month initial charge. I sent them an email within the last month before the recurring charge asking for cancellation and I thought it was done so I forgot about it. I even looked on the "My account" for a cancel button but there is no obvious button. Now they have charged me $150 for an extra 3 months and are refusing to refund me. I will be going to Fair Trading and disputing this with my bank as well.
Beware of this business and their practices, they have no Customer Service and its all about profits for them.
Dangerous exercises following c section
I signed up to their postpartum course to help me get back into exercise after my c section thinking as it was designed by a women’s health physiotherapist it would be safe.
A good portion of the workout and yoga classes contain exercises women are told to avoid in the months following a cesarean. There are no warnings or modifications offered. They should be specific in stating that their postnatal program is only suitable for vaginal births.
Loving this, so good to have everything in one place
From warm ups to workouts of your choice and level. Even pregnancy workouts Recipes and shopping lists and mindfulness, Yoga.
Easy to navigate on computer or phone. Motivating for me esp at my age
Programme that works and is always evolving
I joined over a year ago as I couldn't shift my weight even though I ate healthily and exercised 2-3 hours a day.
Now I only exercise for 28 minutes a day and I easily lost the extra ten kilos. I have stayed on the programme since because it's so easy and enjoyable. It covers many aspects such as food, exercise and mindfulness. The food is quick, easy and filling and can be tailored to your needs. There is a choice of five different exercise types each day (HIT, express HIT, strength, yoga and pilates) and they have introduced some extra live ...
A 'fitness' programme that offers nothing
Absolutely nothing. Terrible, repetitive exercises by the most uncoordinated trainer I've ever seen. The meals are very good but nothing you can't find online or with better fitness providers, plus, they aren't even tailored for the individuals need!
Sam Wood comes across in his videos as a self righteous, arrogant man that sells you on the idea you do his 28 minute workout, then you go and do supplemental exercises! How this is a viable business confuses me.
Why pay for over priced poorly arranged exercises when you can get cheaper and better? Body Coach, Centr etc.
I cannot speak highly enough about this program. After seeing a friend looking amazing, I asked her about her secret. She told me about 28 and I signed up 3 years ago and haven’t looked back. There are lots of different workout options, frequent videos from Sam to keep you motivated, the food is delicious and enjoyed by our whole family including my young children. The admin crew are extremely attentive to the community page and the community is absolutely amazing.
What I love about this program the most is that it will take you wherever you ...are and help you build lifelong healthy habits as you’re able. The motto is ‘progress not perfection’ and the mindset of the program is just amazing. It has not only helped me to get my fitness back after 2 babies and multiple surgeries, but it has also helped me so much mentally. If you’re looking for a long term solution, this is your program. There’s no fads, just better choices.. it’s sustainable and it’s doable. Love this program and can’t see any reason to ever unsubscribe.. it just keeps getting better.
Cancellation of your subscription
I joined the program for the 8 week challenge. I picked the 3 months subscription. I didn't realise that you actually had to tell them you wanted to cancel. They charged my card for another 3 months and won't refund the money even though I have cancelled and won't use their service. It is a lot of money when you are on a tight budget as it is. I guess this is their way of making money easy. They should give you the option of refunding the money.
CANCELLING YOUR SUBSCRIPTION
I joined the program in May, 2020 and completed it. At the end of the 28 days I tried to log back in and it wouldn't let me. Due to this I didn't think I needed to do anything else, especially because it said there were no lock in contracts. I just realised I have been paying for 9 months for a service I have never used. Make sure people you stop these payments and don't get ripped off like I did. They will just throw the terms & conditions in your face. What a disgraceful company. I would never recommend them to anyone. Shame on you Sam and your Crew.
Please be aware of cancellation!!
Hi everyone this is just a warning about cancelling your account! I did the program for a month, it was ok but I decided to cancel as it wasn't for me. I after seeing all the reviews where people mentioned they kept getting charged even after cancelling, I decided to call the bank to make sure it was blocked. I am SO GLAD I did. The lady I spoke to told me that this company is on their list of companies is known to do this and they get several calls from people asking to block them after they kept being charged. She advised that even if she pla...ced a block on this company on my card, in other cases the company has then used a slightly different company name which means it is not prevented from taking money out due to the block. So I am writing this to make people aware of this. I was actually advised to cancel my card which I did. I am not saying people should take that step but I just want to give people the heads up to make sure you call the bank once you cancel to ensure you don't keep getting charged. I hope this helps!
This is my life now and I can't live without it
I started doing Sam's workouts free on facebook during lockdown in june2020. I instantly fell in love with the workouts and ohh how I sweated.
As the gyms weren't opening any time soon, I joined the 28 by sam wood lifestyle and haven't looked back. The food, exercise and community are amazing.
Not worth the money
I joined the app during my pregnancy and have been mostly disappointed! $59 per month is extremely expensive compared to what a used to pay with KIC. I really enjoyed the pregnancy Pilates video however there was only one available to watch. My feedback would be to have more Pilates videos and charge less per month.
Questions & Answers
Are there any subscriptions to pay and for how long?
Honestly I don't like to have to subscribe for products.
I think one should be given the option to continue say for six months or less
How much roughly would you spend a week in groceries?
Can anyone tell me how much it is roughly or at minimum?
59 dollars a month.
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