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Macros
4.5 from 54 reviews

Reviews

Review distribution

5 star
44
4 star
2
3 star
2
2 star
1
1 star
5

Easy to stick to my goals

published

Been able to stay on track with the Macros performance meals - easier to eat healthy and clean than buying food out! Another reason I like about Macros is there's enough of a variety that I'm not getting depressed at the idea of lunch, and the ingredients aren't mixed in so everything stays fresh.

Value for Money
Taste
1 comment
Macros
Kate M.Macros

Hi Olivia! Thank you so much for your lovely feedback! We appreciate your review :)


Love Macros!!!

published

I have been using Macros for the last 6 months and would highly recommend it to anyone who lives an active lifestyle and values saving time and energy. I have quite an active routine - gym 4 days per week, golf once a week - but was having trouble cutting fat. My job is also quite demanding and I work long hours so I'm always looking at ways to free up my time. Since starting the program, I've lost about 7kg without much change in my workout habits. The Mongolian Beef and Sicilian Chicken are two of my favorite, but I can honestly say I really enjoy all of the chicken-based meals.

Value for Money
Customer Service
Taste
Start DateApril 2019
Additional Physical Activities Cardio and Weightlifting
Timely DeliveryYes
See all answers
1 comment
Macros
Kate M.Macros

Hi Terry! Thanks so much for your kind words! We love the Mongolian Beef meal also!

Rebecca

RebeccaGreater Melbourne (Metropolitan), VIC

Best I have tried yet!

published

I have nothing but good things to say about macros meals. I have been trialing different pre made meals most of this year and by far macros is the most satisfying and clean meals I had yet! Not like other companies who say their clean but stick 20 grams of sugar in a dinner. I Will definitely be utilising your services again Macros!

Value for Money
Customer Service
Taste
Start DateNovember 2019
Additional Physical Activities Cardio, Sport and Weightlifting
Timely DeliveryYes
See all answers
1 comment
Macros
Kate M.Macros

Thanks so much for your kind feedback, Rebecca! We are all about no preservatives and only fresh, clean ingredients! :)

Amy

AmySydney, NSW

Been with macros for 10 months

published

I have been with macros for 10 months and I have made the biggest change in my life that I absolutely love! I can see a massive difference in the way I train and also how healthy my body is starting to look!
My favourite meal by far is the Mongolian beef and I am actually so thankful for macros. The deliveries are always on time and the courier always follows my instructions.

My only feedback that I would ask is to have a breakfast option, I would absolutely love that! Hopefully that gets introduced in the future. Thanks so much Macros for the quality of service and the meals!

Value for Money
Customer Service
Taste
Start DateFebruary 2019
Additional Physical Activities Weightlifting
Timely DeliveryYes
See all answers
1 comment
Macros
Kate M.Macros

Thanks so much for your kind feedback, Amy! We are looking into introducing more Macros breakfast options very soon! Stay updated on our socials for the next drop! :)


May M

May MSydney, NSW

LOVE IT

published
Value for Money
Customer Service
Taste
Start DateOctober 2019
Additional Physical Activities Sport
Timely DeliveryYes
See all answers
1 comment
Macros
Kate M.Macros

Thank you May! We appreciate your kind feedback!


Git Em

Git EmSydney, NSW

Delicious meals!

published

I've been on a 15 meal subscription for a couple of months now and I only have words of praise. The meals are always delivered fresh and on time every Sunday. The portion sizes are generous and every meal has been delicious. The girls in the customer support team have been very helpful with any questions in regards to delivery process, how the sub works and meals. Would highly recommend this product!

Value for Money
Customer Service
Taste
Start DateSeptember 2019
Additional Physical Activities Sport
Timely DeliveryYes
See all answers
1 comment
Macros
Kate M.Macros

Thanks so much for the kind words! We really appreciate this!


adaziz

adazizSydney, NSW

  • 2 reviews

Poor communication and customer service

published
Value for Money
Customer Service
Taste
Start DateNovember 2019
Additional Physical Activities Weightlifting
Timely DeliveryYes
See all answers
4 comments
Macros
Kate M.Macros

Hi Adaziz, I'm so sorry for this experience. We value your feedback and I have passed this on to our customer service manager to review and action, again please accept our apologies for any inconvenience caused.

adaziz
adaziz

Just received the cancelled order of food this morning??? We have no room for it. We are going to have to chuck it all out. What a waste!!!

Macros
Kate M.Macros

Go The Gains

Go The GainsNew South Wales

MACROS is life

published
Value for Money
Customer Service
Taste
Start DateJuly 2019
Additional Physical Activities Cardio
Timely DeliveryYes
See all answers
1 comment
Macros
Kate M.Macros

Hi there! Thank you so much for your feedback! We appreciate your time and review immensely! :)

Disappointed

DisappointedGreater Melbourne (Inner), VIC

Customer Service

published

Weve made several attempts to contact your customer service team to investigate a serious food poisoning incident that has occurred. Please provide a contact number so we can further investigate this matter.

Value for Money
Customer Service
Taste
Start DateApril 2019
Timely DeliveryYes
See all answers
2 comments
Macros
Kate M.Macros
Macros
Kate M.Macros

Thank you for the information, I am glad this issue has been resolved ASAP. Again, we apologise for the inconvenience.

Super easy!

published

Great delivery tons of meals and available on fitness pal! Easy to use! This is my first week but Im excited to try and there are no meals repeated! Yay

Value for Money
Customer Service
Taste
Start DateOctober 2019
Additional Physical Activities Weightlifting
Timely DeliveryYes
See all answers
1 comment
Macros
Kate M.Macros

Hi Alex, thank you so much for your kind review! We hope you enjoyed your first batch! :)


Jackie

JackieSydney, NSW

Will not be ordering again

published

I was so excited for my order to arrive but was disappointed from the very first meal I tried.
I ordered ten and couldnt finish a single one with some going straight to the bin. All meals that contained meat were so tough I couldnt even chew them.

Value for Money
Customer Service
Taste
Start DateOctober 2018
Additional Physical Activities Weightlifting
Timely DeliveryYes
See all answers
1 comment
Macros
Kate M.Macros

Jesse

JesseSouth East Queensland, QLD

I love my macro meals

published

These are the best tasting and freshest meals I have had from a meal company.
The macro break down is great also with a nice high protein content. Highly rate these meals.

Value for Money
Customer Service
Taste
Start DateFebruary 2019
Additional Physical Activities Cardio, Sport and Weightlifting
Timely DeliveryYes
See all answers
1 comment
Macros
Kate M.Macros

Hi Jesse, thank you so much for your kind review! We really appreciate the time you took to write this.


sew123

sew123Sydney, NSW

Love, love, love!

published

I love Macros meals, this is my first week but I've used other meal prep companies and this is my fav! I love the veggies and the sauces! Despite the negative reviews on here, the subscription terms are made quite clear when signing up!

Taste
Start DateOctober 2019
Additional Physical Activities Cardio and Weightlifting
Timely DeliveryYes
See all answers
1 comment
Macros
Kate M.Macros

Hi Sew, thank you so much for your review! We appreciate your time and are excited to see your reaction to our other menu options! :)


Footyanna

FootyannaHobart, TAS

Loving the meals so far

published

First week trying Macros and so far I can say all is good. Really enjoying the meals, love that I can scan them into MFP. Steak reheated, is not fresh off the bbq steak but is still pretty good just a hit chewy. Really looking forward to trying more and think the meals will really help with my goals (weight loss).

Timely DeliveryYes
1 comment
Macros
Kate M.Macros

Hi Footyanna, thank you so much for your review! We appreciate the feedback and we will work on our meats being more tender. Thanks again! :)

boldbaatar b.

boldbaatar b.Sydney, NSW

  • Verified customer

Disappointing food quality and service

published

Firstly the quality of the steaks is very poor, the meat turned out to be hard as rubber.

Secondly. You will be charged weekly or fortnight without consent. Even your email address does not exist, and I cannot cancel the subscription by myself.
Not checking customer details, especially the email address. did the customer provide real email address or the customer missed some words and email is incorrect, which creates a situation that customers cannot log in to the dashboard cancel the subscription, change foods, etc or more vulnerable situations.

Finally, poor customer support service, they don't care about customer feedback and satisfaction.

Value for Money
Customer Service
Taste
Start DateSeptember 2019
Additional Physical Activities Sport
Timely DeliveryYes
See all answers
3 comments
Macros
Kate M.Macros
boldbaatar b.
boldbaatar b.

Yes, your company act like payday loan company "anyways customer should pay" hidden behind subscriptions based term.
Sending mixed quality food to customer, and charge as much as possible

Macros
Kate M.Macros

I am very sorry Bolbaatar for the confusion, we are currently working on improving our website and making it clear we are a subscription-based service. We do value your feedback, thank you.

Madison G.

Madison G.South East Queensland, QLD

  • Verified customer

Would not recommend to anyone

published
Value for Money
Customer Service
Taste
Start DateAugust 2019
Additional Physical Activities Sport
Timely DeliveryYes
See all answers
1 comment
Macros
Kate M.Macros

Subriscriton Horror

published

Meals were average, to say the least.
My biggest complaint is that it does not state clearly that you will be charged weekly without consent. You subscribe and have to cancel the subscription to avoid getting charged. That means you can try the meals once like all other companies. Then when you try to use your credit you're going round and round in circles...subscribe again now unsubscribe hopefully your not charged, meals are then not delivered and you're waiting 2 weeks for meals. Waste of time if you ask me, who orders and gets delivered meals 10 days later...especially for ordinary food.
It has been a nightmare to organise some meals for my credit.

Value for Money
Customer Service
Taste
Start DateSeptember 2019
Additional Physical Activities Weightlifting
Timely DeliveryNo
See all answers
1 comment
Macros
Kate M.Macros

Beats the supermarket

published

Not that crazy about Tofu, but these guys made it edible. Pretty much anything with chicken is a winner wit me when it comes to MACROS, pretty damn juicy and it’s definitely beats buying a whole chicken at the supermarket.

Value for Money
Taste
Timely DeliveryYes
1 comment
Macros
Kate M.Macros

Monica

MonicaGeelong

  • 2 reviews

Tasty and Filling

published

I received my first delivery today and was pleasantly surprised by the quality of the food. Servings were filling and tasty, the veggies were fresh, and the chicken was not dry. The chimichurri chicken was our favourite meal.

Value for Money
Customer Service
Taste
Start DateAugust 2019
Additional Physical Activities None
Timely DeliveryYes
See all answers
1 comment
Macros
Kate M.Macros

Tasty and lots of options

published

So happy about the new vegan range! As a pescatarian I really enjoy the Macros seafood dishes for dinner but there wasn’t that much variety for me, I usually like having a more veggie packed lunch so this is perfect for me! Will be upgrading my subscription to include lunches as well now!

Value for Money
1 comment
Macros
Kate M.Macros

Page 1 of 3

Questions & Answers

Jenni F

Jenni Fasked

What meals do you have for breakfast or lunch. I cant see any on your website

1 answer
Macros
Kate M.Macros

Hi Jenni, We have one breakfast option at the moment, the Supercharged Breakfast Scramble that is 100% plant-based :) However, our kitchen team is developing new recipes every day and we'll introduce more breakfast and snack options in the near future. We do not categorise which meals are for breakfast, lunch or dinner but to provide you with a guide, you can have a look at the nutritional macros for each individual meal on our website which might be helpful for planning your daily food intake!


Colton K.

Colton K.asked

Hi, I would love to know how much each meal costs individually and do you supply breakfast and lunch meals too?

1 answer
Macros
Kate M.Macros

Hi Colton, thanks for messaging in! If you head over to www.macros.com.au/plan you can see the list of our meal plans prices. We do not categorise which meals are for breakfast, lunch or dinner but to provide you with a guide, you can have a look at the nutritional macros for each individual meal on our website which might be helpful for planning your daily food intake! We, unfortunately, do not currently have any breakfast options however we are very excited to introduce some more in the near future!

Warmest,
MACROS CS Team


Fleur

Fleurasked

Hi, I’m struggling with loosing weight (gallbladder removed so doesn’t help) I go to CrossFit 5 times a week and try to eat healthily. Will the sculpt plan for the dinners only, allow me to loose weight and gain muscle?

3 answers
Macros
Kate M.Macros

Hey Fleur, thanks for your interest in MACROS! Yes, our Sculpt meal plan would definitely help with losing weight. If your aim is to lose weight first and to gain muscle later, we'd recommend changing your meal plan via Dashboard to Performance or Muscle Gain meal plans depending on your required carbs, protein or calorie intake. You can also click on each of our meals on our menu page to view the nutritional information and please click on the following link to view our available meal plans and plan sizes - https://www.macros.com.au/plans. Hope this information helps!

Fleur
Fleur

So if I am both working on building strength/muscle and loose weight at the same time, you recommend performance?

Macros
Kate M.Macros

Yes, we would recommend signing up for the Performance meal plan. To view our Performance meals, please click on the following link and select the Performance menu - https://www.macros.com.au/on-the-menu.


Get an answer from our members and Macros representatives

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