Easy to stick to my goals
Been able to stay on track with the Macros performance meals - easier to eat healthy and clean than buying food out! Another reason I like about Macros is there's enough of a variety that I'm not getting depressed at the idea of lunch, and the ingredients aren't mixed in so everything stays fresh.
I have been using Macros for the last 6 months and would highly recommend it to anyone who lives an active lifestyle and values saving time and energy. I have quite an active routine - gym 4 days per week, golf once a week - but was having trouble cutting fat. My job is also quite demanding and I work long hours so I'm always looking at ways to free up my time. Since starting the program, I've lost about 7kg without much change in my workout habits. The Mongolian Beef and Sicilian Chicken are two of my favorite, but I can honestly say I really enjoy all of the chicken-based meals.
Best I have tried yet!
I have nothing but good things to say about macros meals. I have been trialing different pre made meals most of this year and by far macros is the most satisfying and clean meals I had yet! Not like other companies who say their clean but stick 20 grams of sugar in a dinner. I Will definitely be utilising your services again Macros!
Been with macros for 10 months
I have been with macros for 10 months and I have made the biggest change in my life that I absolutely love! I can see a massive difference in the way I train and also how healthy my body is starting to look!
My favourite meal by far is the Mongolian beef and I am actually so thankful for macros. The deliveries are always on time and the courier always follows my instructions.
My only feedback that I would ask is to have a breakfast option, I would absolutely love that! Hopefully that gets introduced in the future. Thanks so much Macros for the quality of service and the meals!
I recently signed up with Macros and I have to say Im pleasantly surprised! I have never been a big fan of these kind of services but it has surpassed all expectations! :)
There are heaps of meals to choose from and the different plans are super accomodating for different lifestyles!
My favourite meal is the Herb Encrusted Salmon! This was one of the meals I was unsure about and now I can't get enough of it! But I would suggest that some of the meals could have more veggies in them.
Their support team is also super helpful, I have jumped ...on their live chat several times and my questions are always answered promptly. Would definitely recommended this to anyone who is looking to start using any meal prep service! Helps save time and money :)
I've been on a 15 meal subscription for a couple of months now and I only have words of praise. The meals are always delivered fresh and on time every Sunday. The portion sizes are generous and every meal has been delicious. The girls in the customer support team have been very helpful with any questions in regards to delivery process, how the sub works and meals. Would highly recommend this product!
Poor communication and customer service
Ordered a set of 20 meals to stock up our fridge while we focus on taking care of our newborn baby. Meals and delivery were excellent. Did not realise that this is a weekly subscription by default at which I was automatically charged.
When I got the text that I was charged for another 20 meals and delivery would be next week, I didnt any room to store in our fridge and our budget was super tight with our newborn baby. Asked them to cancel the order and give a refund (I would have ordered from them again once we were ready).
They said a refund...would take 5-10 days. I said great, please proceed with the refund. Then they turned around and replied the next day saying the management team would give half refund and half credit??? I kindly asked that they provide the full refund - they responded by giving the full refund and cancelling my account. Thought this was a bit drastic as I had orders on pause until were we ready financially to order again. Back to MuscleChef I guess where theyre a bit more understanding of their customers.
MACROS is life
Macros is completely amazing!! I am currently conditioning my body due to health issues and my PT recommended I look into this. At first I was cautious cause I have a sensitive stomach and I have to watch what I eat but after looking into this and learning about their food I started to get excited and took the jump.
Placing my order was super easy and at first i started with the performance meal plan but then changed to sculpt as i needed to shred. The meal are the same across their plans just smaller portions which was great cause i had deve...loped my favourites. Highly recommend the seared bbq steak yummmmm. the best thing i like about this is that my food is sorted for the week, I eat healthy, i know what im getting and im saving money along with getting healthy yay. only down side is i cant take them with me while im away overseas.. highly recommend it worth the money and the added benefits of being healthy and convenient is great specially as finding healthy food these days comes at a premium.
Weve made several attempts to contact your customer service team to investigate a serious food poisoning incident that has occurred. Please provide a contact number so we can further investigate this matter.
Great delivery tons of meals and available on fitness pal! Easy to use! This is my first week but Im excited to try and there are no meals repeated! Yay
Will not be ordering again
I was so excited for my order to arrive but was disappointed from the very first meal I tried.
I ordered ten and couldnt finish a single one with some going straight to the bin. All meals that contained meat were so tough I couldnt even chew them.
I love my macro meals
These are the best tasting and freshest meals I have had from a meal company.
The macro break down is great also with a nice high protein content. Highly rate these meals.
Love, love, love!
I love Macros meals, this is my first week but I've used other meal prep companies and this is my fav! I love the veggies and the sauces! Despite the negative reviews on here, the subscription terms are made quite clear when signing up!
Loving the meals so far
First week trying Macros and so far I can say all is good. Really enjoying the meals, love that I can scan them into MFP. Steak reheated, is not fresh off the bbq steak but is still pretty good just a hit chewy. Really looking forward to trying more and think the meals will really help with my goals (weight loss).
- Verified customer
Disappointing food quality and service
Firstly the quality of the steaks is very poor, the meat turned out to be hard as rubber.
Secondly. You will be charged weekly or fortnight without consent. Even your email address does not exist, and I cannot cancel the subscription by myself.
Not checking customer details, especially the email address. did the customer provide real email address or the customer missed some words and email is incorrect, which creates a situation that customers cannot log in to the dashboard cancel the subscription, change foods, etc or more vulnerable situations.
Finally, poor customer support service, they don't care about customer feedback and satisfaction.
- Verified customer
Would not recommend to anyone
From the very beginning my experience with macros has been incredibly disappointing. I had noted when ordering that (as the delivery day for my area was a Friday) I was working on so needed the meals to be delivered later in the day and/or packed with enough ice to last until I got home. On the morning of my delivery I awoke to a text message saying my delivery was going to be arriving between 9 and 11am. it ended up arriving at 9:30am. Not will to waste $200 worth of meals and having no response to my messages to the company trying to confirm ...they had at the very least packed it with enough ice to last I had to arrange my mother in law to drive all the way to my house and put the meals in the fridge for me. I'm thankful i did because with only two icebricks on a relatively warm day the meals would not have lasted until I got home and would have spoiled. I still haven't received a response to my message to macros. This alone turned me off the company and already had me considering cancelling my subscription. the only thing that could save them now was the meals. I shouldn't have gotten my hopes up despite the wonderful pictures displayed the meals were nothing like what was pictured the meat was tasteless or had fatty, grossly and unapetising cuts of meat. Some dishes were fine, but I definitely wouldn't say good or tasty but most were not. On average the $3 frozen meals from Woolworths is better that these meals. Have unsubscribed and
Meals were average, to say the least.
My biggest complaint is that it does not state clearly that you will be charged weekly without consent. You subscribe and have to cancel the subscription to avoid getting charged. That means you can try the meals once like all other companies. Then when you try to use your credit you're going round and round in circles...subscribe again now unsubscribe hopefully your not charged, meals are then not delivered and you're waiting 2 weeks for meals. Waste of time if you ask me, who orders and gets delivered meals 10 days later...especially for ordinary food.
It has been a nightmare to organise some meals for my credit.
Beats the supermarket
Not that crazy about Tofu, but these guys made it edible. Pretty much anything with chicken is a winner wit me when it comes to MACROS, pretty damn juicy and it’s definitely beats buying a whole chicken at the supermarket.
Tasty and Filling
I received my first delivery today and was pleasantly surprised by the quality of the food. Servings were filling and tasty, the veggies were fresh, and the chicken was not dry. The chimichurri chicken was our favourite meal.
Tasty and lots of options
So happy about the new vegan range! As a pescatarian I really enjoy the Macros seafood dishes for dinner but there wasn’t that much variety for me, I usually like having a more veggie packed lunch so this is perfect for me! Will be upgrading my subscription to include lunches as well now!
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Questions & Answers
What meals do you have for breakfast or lunch. I cant see any on your website
Hi Jenni, We have one breakfast option at the moment, the Supercharged Breakfast Scramble that is 100% plant-based :) However, our kitchen team is developing new recipes every day and we'll introduce more breakfast and snack options in the near future. We do not categorise which meals are for breakfast, lunch or dinner but to provide you with a guide, you can have a look at the nutritional macros for each individual meal on our website which might be helpful for planning your daily food intake!
Hi, I would love to know how much each meal costs individually and do you supply breakfast and lunch meals too?
Hi Colton, thanks for messaging in! If you head over to www.macros.com.au/plan you can see the list of our meal plans prices. We do not categorise which meals are for breakfast, lunch or dinner but to provide you with a guide, you can have a look at the nutritional macros for each individual meal on our website which might be helpful for planning your daily food intake! We, unfortunately, do not currently have any breakfast options however we are very excited to introduce some more in the near future!
MACROS CS Team
Hi, I’m struggling with loosing weight (gallbladder removed so doesn’t help) I go to CrossFit 5 times a week and try to eat healthily. Will the sculpt plan for the dinners only, allow me to loose weight and gain muscle?
Hey Fleur, thanks for your interest in MACROS! Yes, our Sculpt meal plan would definitely help with losing weight. If your aim is to lose weight first and to gain muscle later, we'd recommend changing your meal plan via Dashboard to Performance or Muscle Gain meal plans depending on your required carbs, protein or calorie intake. You can also click on each of our meals on our menu page to view the nutritional information and please click on the following link to view our available meal plans and plan sizes - https://www.macros.com.au/plans. Hope this information helps!
So if I am both working on building strength/muscle and loose weight at the same time, you recommend performance?
Yes, we would recommend signing up for the Performance meal plan. To view our Performance meals, please click on the following link and select the Performance menu - https://www.macros.com.au/on-the-menu.
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