Chefgood
- chefgood.com.au
- ✓ Verified company
1,200 reviews · Statistics
- See all reviewer photos
- Yes, but have not reached my goal weight yet (330)
- Yes, I have reached my goal weight (31)
- Yes, I have exceeded my goal weight (4)
- My weight has stayed the same (233)
- I have gained weight (8)
Reviews
Perfect! Reliable and good
Amazing food. Affordable and very efficient. Loved it. Absolutely recommend for anyone that does not have the time to cook and still wants to eat healthy.
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Time waster
The website let's you go through the whole selection process, so you spend time selecting meals, and only then it asks you what your postcode is to see if it delivers to your area. No delivery to metro Perth. What a waste of time ChefAnnoying
Would not recommend if you're vegetarian
Selected the '14 vegetarian meal' plan option and was sent 15 meals that contained meat/chicken. I contacted GoodChef straight away to get resolved and they said I manually changed all my meals to the meat/chicken ones they sent and refused to give a refund. I asked them why would I select a vegetarian option and then change the 14 meals? No response.
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Perfect quality meals best on the market
These meals are filled with quality and don’t taste like jar sauce. They are packed with care and the meals have better flavor than the local restaurants. I’ve tried all other meal plans muscle chef, youfoodz and lite & easy but chef good is by far the best and I feel like when meals are usually mass produced the quality goes out the door which is a turn off but these meals are made with love
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looking for the right recipe
the recipe are looks delecious so thought i try it.looking forward to recieve my first box on sunday.
Unsafe food practices, food poisoning risk
This is the report I made to foodsafety@health.vic.gov.au today. There is more to the say about how rude, passive aggressive and dismissive the customer service rep at chefgood named [Name Removed] was today but I won’t go into it. My main concern is people becoming very ill. My Thai chicken curry literally looked like vomit and tasted very sour and obviously it had gone bad. It also looks like it was made by leftover scraps of food that I’d probably not even throw out to the chooks (if I had chooks). The below is the report I made to the depar
... Read moretment of health and the council. Please beware I have been using chefgood ready meal delivery on and off for a couple of years. Recently they have reduced their ice packs from two to one packs. When the food arrives it is not cold, the ice only covers half the packages of food for example. The last two deliveries the packages of food did not feel very cold and the inside of the box felt quite warm. I opened and tasted one of the meals today, a Thai green curry, which was sour and slimey and most definitely off. I wrote to chefgood via online chat and voiced my concerns, and I was initially refused a refund for the items, saying that because the meals were unopened and because they had not received any other complaints they could not confirm the meals were unsafe eat. Eventually they did refund my order, but my concerns about the warm food and lack of ice packs were largely dismissed. I’m very concerned about the risk of food poisoning to other customers, particularly given the approaching warmer weather. Furthermore, the same company operates Marley spoon, a prepare at home meal kit. I have also had experience with this service and the vegetables are appallingly unfresh. For example I’ve had numerous carrots that are greying and limp. Please look into this company before people get salmonella.
Expectations Exceeded!
Have been with Chefgood for over a month or so now, and after having been through various food services and diet programs, I've found that the quality has been lacking.
This is not the case with ChefGood, the food is filling and obviously done by chefs that value taste in their products.
What's better, for the plan that I am on, all meals are under 400 calories!! The meals are so delicious that it almost feels like youre cheating on your own diet.
Has gotten to the stage that other members of the household began to steal my meals, so now we d
Worst experience ever.
I just ordered food from this page and it was not upto the mark, the product quality wasn’t even great and below mark.
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Very Disappointed. Don’t waste your money
I ordered for the first time and every aspect of the experience has been disappointing. The delivery was left in the wrong place even though clear instructions were given. The wrong meals were delivered and the extras I ordered are missing. I have tried calling customer service but all I get is all lines are busy, call back later is the recorded message and they have just opened the phone lines! Don’t waste your time or money with this company.
... Read moreFind out how Chefgood compares to other Diet & Weight Loss Programs
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FOOD POISONING, forced subscription, terrible customer service
One of the meals gave my husband food poisoning. So much for forcing me to take a delivery I didn't want due to their "zero food wastage" policy because now their next delivery will be going straight into the bin.
Beware they will force you into a subscription and then continuously charge you for weekly orders after your first order. They send you a reminder email that in no way mentions a subscription or even uses language that avoids drawing your attention to an upcoming order or subscription. All that is mentioned is a very vague "Are you r
... Read moreeady to discover this week's new meal selection?" and from this you are supposed discover you have been signed up for a weekly subscription. Even if you pick it up the moment your card is charged they will refuse to cancel your order using the excuse of their "zero wastage" policy.
Bad customer service and meals are almost a week old by delivery
Ive had issues with my order for a while now (first 2 deliveries were perfect then went downhill) - i started getting the wrong meals and the meals tasted off (very vingary) I contacted them and they advised it was a production issue with the wrong meals and provided a refund but told me the meals are fresh and maybe its the way i store them ... until i had other issues and i received from a manager in writing that even though my meals are being delivered on a Tuesday - my ingredients and production is actually starting on a Thursday which mean
... Read mores by the time i receive my meals on a Tuesday morning for the week my meals are already 5 days old and by the time im 2-3 days into my 7day meal order the meals are well and truly over a week old and hence going off - they have provided 0 credit for all the off meals and no apology - apparently its made very clear on their website about how they make orders 5-6days before delivery - all ive seen is that they are fresh and advertise on being fresh - BUYERS BEWARE
Product incredible… service poor
Great food, automation is crap. Happy to take your money and not provide any choice. Blamed “wastage” as an inability to select meals of choice. Interesting how the worst, most economical meals for them to make is what they force you to have should you not actively engage them for through labour intensive order process.
I ordered 95% amazing meals only to have the next week an automatic order peel through sandwiches and wraps for my lunches… arguably the most revolting and financially economical crap they could Serve up.
Contacted customer
... Read moreservice only to be greeted with “t & c’s”…I’ve promptly signed up with a Competitor for half the price and had delivered my selections with no hassle. Delicious. A real Shame as their product is super. It’s not convenient if I have to spoon feed you weekly what I want. Jog on.Find out how Chefgood compares to other Diet & Weight Loss Programs
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Bad food
Not worth even 2$ dnt waste you money buy muffins it’s better then frozen food
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Don't want to no cook any more
I am no longer working but can't be bothered cooking for 1,so I thought I might spoil myself.Just about same price plus it's really delicious No shopping no preparing - suits me!
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Terrible
I wish I have read the reviews before I place an order.
Questions & Answers
I have a family of hungry males. Do people generally find the meals filling or are they likely to reach for the cookie jar after dinner?
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Details
About Chefgood
Chefgood is a meal delivery service with meals made with locally-sourced ingredients, made by real-life chefs. The prepared meals are nutritious, tasty, and use high quality ingredients.
With the program, you can get either healthy everyday plans or eating plans that are tailored to weight loss (that don’t exceed 350 calories per meal).
There’s a fresh new menu every week, so that you don’t get bored of your plan. They’re also made in small batches using quality ingredients, so that it feels homemade rather than tasting mass-produced.
You can also get meal plans suited for the following diets:
- Vegetarian
- Vegan
- No added gluten
- No added dairy
- Low carb
- High protein
Points of praise:
- Most reviewers loved the taste of their Chefgood meals, saying that they felt fresh and full of flavour. Some reviewers said this was because meals were delivered fresh and not frozen.
- Reviewers also loved the great variety of meal options available, saying that all their dietary requirements were catered to. The simplicity of selecting meals that they wanted meant that they never got bored of their diet.
- The meals are easy and convenient to heat up and prepare, according to reviewers. Many reviewers said that using Chefgood has saved them a lot of time and they haven’t had to sacrifice eating quality food.
Plenty of happy bellies had praise for Chefgood, helping it take out the 2023 ProductReview.com.au Award for Best Food Delivery Service. Reviewers experienced excellent customer service and said it represented great value for money.
| Category | Food Delivery Services, Online Shops, Food & Drink Shops and Diet & Weight Loss Programs |
|---|---|
| Meal Type | Made to Order / Takeaway and Packaged Meals |
| Meal Plans Available | Yes |
| Offers Free Standard Shipping | No |
| Products Offered | Ready Made Meals and Recipes/Meal Plans |
| Support | Online |
Contact info for Chefgood
| Mon | 7:30 am - 5:30 pm |
|---|---|
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
| Sun | Closed |
- ABN: 14163131771
Extra Information
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