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A'van Hardtop 560 Frances

A'van Hardtop 560 Frances

3.4 from 18 reviews

Reviews

3.4

18 reviews
5
(2)
4
(8)
3
(4)
2
(3)
1
(1)
  • Value for Money
    4.0 (1)
  • Cleaning & Maintenance
    4.0 (1)
  • Mileage 57,000 km (1)
  • Comfort
    5.0 (1)
  • Exterior Build Quality
    5.0 (1)
  • Interior Build Quality
    3.0 (1)
  • Off-roading Performance
    4.0 (1)
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Disappointed in building quality and after service

published

555 seemed rusted workmanship screws missing from hindgers holes drilled in floor incorrectly water piping incorrectly fitted water leaks from tanks filled with silicone instead of replacing cracked fittings.Delivery date was late by 6months .Sorry Avan PERTH very unhappy with service after you had my money .Conversation travels fast

Dono

DonoHunter Region, NSW

  • 4 reviews
  • 7 likes

a'van francis HT

published

Two years on

published

Purchased in May 2016 at AVAN Morriset.

Cleaning & Maintenance
Value for Money
Mileage 57,000 km
Car ModelFord Ranger PJ
Functionality
Comfort
Exterior Build Quality
Interior Build Quality
Off-roading Performance
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Good caravan but customer service is poor.

published
Floor PlanFrances HT
Kayb

KaybBlue haven

Load capacity

published

Happy with van and layout and all small problems fixed by either dealer or product warranty. Our main problem is weight as atm is well over stated limit.
We purchased van from stock at penrith it has oven air con and awning fitted presumably at factory which I would hope is include in tare.
We have 2 water tanks and coupled with the hot water this gives 200 litres so 200 kg this leaves only 100 kg for every thing else if as stated the air etc is included in tare
Has anyone up dated chassis etc to accomodate greater load capacity .axle rating is 1600 kg

Jackie

JackieSydney

Wonderful van .... a few serious problems

published
Floor PlanFrances
Deborah

DeborahWollongong

Avan Frances HT560 - nice van but After sale service not so nice

published

After delay in getting the van (9 months from deposit taken) Van was not the colour we ordered and missing items, picnic table, LED lighting, outside shower that we were clearly told were included and thank goodness I took photos of when ordering the van. Had to push to have installed which they did. Took a trip up north, towed well and comfortable van. Things required to get fixed: leaking vanity, ensuite door fell off hinge (hat not used it) and asked for service. Went back week later service not done, items fixed but van left with dirty floor, black mark on wall, glue and wood shaving in vanity. Due to poor customer service, will not go back or recommend AVAN.

Floor PlanFrances HT560
Hilly

HillySouth East Queensland, QLD

  • 5 reviews
  • 13 likes

Best of the"complete" single axle vans available.

published

Twelve Months On

published
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Gr Holl

Gr HollMELBOURNE

  • 12 reviews
  • 22 likes

A for design , appearance, B for customer service and D for quality control. Australian company sho

published

Bad experiences

published

Bad workmanship, poor quality & poor customer care. What can you say... an Australian company that we thought we would patronise, never again. Workmanship of this quality makes you understand why there is no manufacturing left in Australia. Our NEW avan Frances is a total disaster & a huge disappointment.

TG

TGBonnells Bay

Avan Francis - fantastic van but dreadful workmanship lets it down

published

Before I make a comment I must say I love our avan Francis - great design. Just purchased a 2012 Avan Francis from private seller in western nsw. The poor workmanship really lets this lovely van down. The veneer on most of the cupboard doors is peeling off, there is a major crack about 30cm long on the internal lining and in one of the cupboards and the fan in bathroom makes dreadful noise as it is catching on something and plastic edging around seating is coming away. This is appalling for a van that is two years old. Unfortunately the van is just out of warranty. Now we know why there was a tube of quick grip in kitchen cupboard. Be careful when buying an Avan!!

ozziekeith

ozziekeithSydney

  • 2 reviews
  • 3 likes

No Real Problems with Francis HT

published
BF

BF

  • 4 reviews
  • 7 likes

Avan Frances HT

published

Recently hired one of these vans and went touring Outback NSW.This van has a very nice layout with the ensuite at the back of the van.We found the basin in the ensuite is too small for anything other than washing your hands and the mattress not that comfortable.This van has free camping possibilities but a generator would be recommended.Definately not a van you can take on inferior roads as the interior window trims are inadequately fastened to the body of the van and are prone to come loose when subjected to vibration.We also found the Perspex windows to be of suspect quality as one broke for no apparent reason near the window latch.The water pump was also fairly noisy when in use.

Door finally fixed.

published
3 comments
Grace D
Grace D
Grace D
Grace D
Grace D
Grace D
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James McRae

James McRae

  • 2 reviews
  • 7 likes

Long (unacceptable) wait, but happy with our second home

published
Bob

BobRothwell

  • 2 reviews
  • 3 likes

Brilliant van with some initial problems

published

Bought Dec 2012 after waiting 5 months delivery. Design and finish 5 star- workmanship 3 star - dealer support 5 star. After 2 years and about 10k travelling on back roads and Birdsville track it is pretty impressive.

Good design, poor workmanship.

published

Poor quality control in factory, cupboard doors not lining up and/or crooked, trimming unstuck in several areas, wheel cover did not fit. Large dirty shoe marks over top of bed base and seat base. Some door locks sticking. Overall, disappointed with workmanship. Our old van (Olympic Sprinter) was much more solidly constructed than this new one.
Good size - had everything we required in a new van.
See review above.

See all A'van Hardtop Series reviews

Questions & Answers

Peter Hansen

Peter Hansenasked

Hardtop 560 Frances

Where is the hot water switch

1 answer
John V.
John V.

Lift up the bed and look to your left, there is a switch. Turn it on.

Jeanette Small

Jeanette Smallasked

Hardtop 560 Frances

Need to replace bi fold screen door. Where are instructions or where to buy replacement.

No answers
Pat H.

Pat H.asked

Hardtop 560 Frances

Belt on Fan in ensuite is broken. What is the best way to remove fan assembly to replace belt?

No answers

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