654 reviews
Last Saturday I rang gas plumbers named Fixed Today Do it once & Do it right. Plumber named Joe came on the time & explained everything very well. He was an excellent plumber with good customer service He fixed the hot water tap & he replaced the gas stove in our patio. He also checked the gas meter which was leaking & over 20years. He rang the… Read more · 1
gas company to replace urgently. The gas company did replaced on Monday. I am very happy with their service & will tell more people to use their service. Excellent work Joe. Keep it up & thank you.
Reviews with attachments
Excellent service and installation of our new hot water unit. Show reply
Fantastic work. The guys that did the work are amazing Show reply
Brendan and Robbie are friendly, efficient and tidy! They installed my new TCL ducted reverse cycle system and took away the old one. They patiently and politely answered my questions. Following a difficult and stressful time of no heat to having a power savvy new unit up and running! I couldn't be happier. Thank you! Show reply
Had both Brendan and Conner come out to install a 7kw Mitsubishi Split system and a 20l Therman G series. Amazing service and great upfront attitude ability to quote on things spotted was also a bonus! Cannot thank them enough for the swift service to keep our son nice and warm! Show reply
Professionalism at its best – Woke up on a Sunday with water gushing out of hot water cylinder. Made an online inquiry and got a response in a matter of minutes assuring that a plumber will be on site the same day. Aidan put in a temporary unit that afternoon to get us by. Everyone from the group that I’ve dealt with are very professional starting from Nikki, Aidan, Luca, and… Read more
Ash. New power point and new unit installed the following day. Ash went well and beyond by completing the job even after 7pm whilst getting soaked in rain. Tidied up the work area and even removed the limiters in the shower heads to make sure family gets the warm shower last night. Fantastic job ABA and thank you very much!
Latest follow-ups
Truly a plumbing company that cares – I was very impressed by the commitment of those I dealt with at ABA Plumbing to solving my stormwater drainage issues. Aidan took the time to listen and develop a solution and Jordan implemented it. While it’s yet to be tested under real rain… Read more
conditions, I’m confident that if there are any problems they won’t hesitate to come back and fix it. Although perhaps a little on the expensive side, I don’t think you could find a better plumbing company. They were honest, sincere, punctual and helpful. I have nothing but positive things to say about them, especially Jordan who is just an incredibly kind human being.
Follow-up · Since my original review, it became apparent that the work ABA did, did not solve the stormwater issues. I had to follow a number of times to get the pipe system diagram that was part of the original request, by which time Aidan had left the company and what I eventually received was the equivalent of a child's drawing I could have done myself and… Read more
So helpful. Answered my telephone call as soon as I rang, (by a very polite person who listened to my request with patience). They were able to come to our house in a short period of time and explained why we were experiencing the problems we were having and were able to fix the problem straight away. Show reply
Follow-up · Attended our home and explaned our problem and was able to fix it straight away
In-depth reviews
We used ABA plumbing because the reviews were great. While everyone we dealt with were friendly and professional, their timing in coming out to jobs is absolutely appalling. Out of 6 visits only 2 came in the allocated time frame, 2 came hours later and 2 didn't show up at all, there was no explanation for these 2 no shows and we had to follow up… Read more
the appointments. We originally paid a lot of money for a job that we thought was an IP to our blocked kitchen sink. 6 months later when we went to check the drain, as it seemed to be blocking up again, we discovered that the IP had been connected to the laundry instead. One person came out and agreed it was definitely the wrong job and would be fixed, however we were still chasing it up nearly a month later. When the next person came out, they tried to initially tell us that the IP was correct. On further inspection he agreed that it was incorrect and organised for the correct IP to be installed the following day. This was great; however no one ever came back to replace the cement that had been dug up. We were tired of chasing them up so did it ourselves. Sorry but won't be using ABA again.
One of the most friendly and efficient services I have experienced – I cannot recommend these guys highly enough. Their service was prompt, technicians knowledgeable and thorough, they were upfront about pricing and the options available, and they provided a superior level of customer service to minimise disruption to our lives. I contacted aba plumbing online in the evening because I had concerns we may have a… Read more · 1
gas leak after receiving an unusually high gas bill (3 x the usual usage). By 8am the next morning they had contacted me and arranged for a technician to come out that day. The technician was able to isolate two leaks and gave us a range of solutions and costings. We opted for a total gas disconnection. Within 3 hours they had a temporary hot water system installed so we could still have a hot shower overnight. By the next day they had plumbers and an electrician on site and a new heat pump installed. They even fixed a dripping tap when onsite.
A particular shout out to Connor and Brendan for their seamless service and keeping us appraised through the whole project. Highly recommend.
Incredibly helpful in a stressful urgent situation with a turnaround of complete success in under 6 hours – Right from the very start of my phone call Shelby, I think was her name, was so helpful and understanding to fit me in urgently while my pipe had burst and water was being lost. So thoughtful and efficient. As was Aidan who arrived as promised within the hour and fixed everything plus more that I had not noticed and also cured a problem about… Read more
which I was blissfully unaware that would have voided my house insurance. Thinking within his area of expertise of my holistic plumbing health. Such pleasant efficient 20 something youths and both a credit to the company. The issue of cost was also dealt with in a transparent manner by Aidan seeking to have me be fully aware of the work to be done and the reasons for it. I was also provided with a reduction of cost to have the entire work done that day for which I am also grateful but which meant that Aidan gave up considerable hours of his evening to do so. Many thanks.
Positive reviews
Louie, ABA Air Conditioning, (same same, another arm of ABA Trades), gave me a quote & was very professional but friendly. A rare skill. He answered all my questions. Rob & Ryan installed the split system. Again, very professional, worked hard, cleaned up after themselves, (I couldn't even find any dust! never seen that before). Both Louie &… Read more
Rob/Ryan hit a couple of bumps, (neither of their doing), & handled it smoothly & efficiently without detriment to me. The staff in the office are also very good. I'd recommend ABA Trades in a heart beat.
Find out how ABA Plumbing and Gas compares to other Plumbers
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Connor is a polite confident young man, he is approachable with problems with plumbing and other day to day tasks, I shall certainly recommend your company to my friends, thank you. Connor is a massive asset to the team
Luke visited to complete some work at our property. Very knowledgable and explained work being completed before going ahead so I felt I informed every step of the way. Very happy with the service.
Negative reviews
Absolutely shonky I will keep it short and to the point and just list of their invoiced charges and what I could of got the parts for myself online at a reputable dealer. Filter pads ABA. $765.16 Online. $488 Water sensor ABA. 579.91 Online $90. Yes 90 Dump valve ABA $835. Online. $378 Service cost 1 hour and 50 minutes in total attendance at my home. $477.75 Show details
I would not recommend this company. Over priced unreliable. Installed a Rhemm hot water system, after installing said they couldn’t turn it on as we had a gas leak, installed all new copper piping still have a gas leak. Eventually found gas leak in our gas space heater in living area. It has been a very stressful time. Please do research before committing to a quote.
Hi Jennifer, Thank you for sharing your… Read more
ABA tradesperson turned up very late and did not resolve quoted job. Have since paid a tradesperson from another business, to make right, ABA’s work. If you feel like experiencing all the stages of grief within the time it takes to get an ‘obligation free’ quote, that actually costs you, unless you go ahead with the work, only to find that the work doesn’t solve your problem, then choose this crowd. I do not recommend.
Hi Rick, We're sorry to hear about your… Read more
Recent reviews
Whether its an a/cer service, replacing downpipes, cleaning drains or other plumbing problems - the great team of guys from Aba Trades are prompt and professional in their approach and fix the problem with a minimum of fuss.
We called ABA to deal with a couple of issues we found in our new house. Electrician Luke came and dealt with everything promptly and thoroughly. He is an excellent communicator, making sure we knew exactly what he was doing and why. We will not hesitate to call him again when we need help. Thank you, Luke.
We just had ABA Trades build our new en-suite and renovate our existing bathroom and toilet. We couldn't be happier. The whole process was completed within six weeks. A big thank-you to Andre and his team for their professionalism, service and outstanding workmanship. The plumbers, tiler, electrician and painter all did a first-class job. We would… Read more
recommend them to anyone thinking of renovating a bathroom. We are very happy with the finished product. Robbie and John
Service from be very beginning was great. The technician came the next day to check the issue and quote. The following day Josh and Brendan came in to fix the issue and complete the work. Everything was left near and tidy. Would 100% recommend their service. First time I ring a plumber what is willing to come next day and fix the problem. Show details · 1
Find out how ABA Plumbing and Gas compares to other Plumbers
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From first contact with Melissa then to Sam coming out to access our issue the service was nothing but brilliant. This was followed up by Brendan and Josh coming out to service the air-conditioner - both were very professional and outstanding in their explanation of the process. Highly recommended. Show reply
Brendan and Thomas did a great job, quick, efficient, friendly, and everything cleaned up afterwards. The whole job frm assessment to installation took 36 hours. I recommend ABA for your aicon and plumbing needs. Show reply
Since the first phone call everyone I have spoken to has been cheerful and pleasant to deal with. All financial questions given up front and honestly. Good deal on plumbing needed. Plumbers Peter and Trent were helpful and very efficient. Would absolutely call them again when needed. Show reply
Brendan and Dave installed my new gas heater today, and done some work on my evaporative cooler. They were very friendly and explained everything and did a very good job, they tested their work and explained how to operate and maintain the systems. Well worth my time and money so far. Thank u Show reply
Daniel, Tom and Connor were very professional, friendly and respectful. They identified issues overlooked by others. Good value for money. Highly recommend. Barbara. Show reply
Were a little late on the original inspection due to previous job holdup, provided report for repairs which were carried out the next working day. Tradesman attended within timeframe and carried out work well with gas wall heater working beautifully. Should last another 35 years! Show reply
Connor and Tom turned up on time and explained what was going to happen. They worked conscientiously and tidily and job was finished on time. Polite and courteous men. Show reply
Trent and George cam this morning to install a new gas unit. They were prompt and finished the work on time. They were very polite and patiently answered my questions and explained how the new unit and controller work. I had no issue with them working in my home. They are a credit to ABA. Show reply
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