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ABA Plumbing and Gas

ABA Plumbing and Gas

4.1 from 62 reviews

Reviews

4.1

62 reviews
5
(43)
4
(4)
3
(1)
2
(4)
1
(10)
  • Customer Service
    3.7 (15)
  • Timeliness
    3.9 (15)
  • Job Satisfaction
    3.6 (13)
  • Rates and Fees
    2.9 (14)
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Job completed but at an absolute rip off

published
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craig W

craig W

  • 2 reviews
  • 1 like

Shop around for some one else

published

I needed a shower tap set serviced as a washer broke and it needed replacing urgently on a weekday for a tenant. Called this lot who agreed to attend within a few hours for which I was grateful. Also needed a isolation tap spindle replaced on the outside as it was frozen. Total cost. $335. Tap service alone $215.00 Which I agreed to at the time due to urgency. Looked up another plumbers account for a "Tap servicing" which was completed last year by Euro plumbing for $95.00 with the same job description.

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1 comment
ABA Plumbing and Gas
Paul C.ABA Plumbing and Gas
Phelps Stanton

Phelps StantonMetropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Overpriced ripoff

published

Would rate 0 stars if I could. I received an absolutely inflated rip of quote which I promptly threw in the trash and never dealt with them again.

Avoid this joke mob.

I would also like to note that my Google review was deleted somehow. It seems ABA Plumbing is very keen to remove bad reviews. Not something an exceptional business would have to do.

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4 comments
ABA Plumbing and Gas
Paul C.ABA Plumbing and Gas
Phelps Stanton
Phelps Stanton

Your quote was almost 3 times higher than the next comparable quote and that quote still wasn't the cheapest.

So yeeeeah that's why I was "extremely harsh"

Phelps Stanton
Phelps Stanton
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Acacia R.

Acacia R.Metropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Prompt call out but excessive pricing!

published

Called ABA due to blocked drains. Was very satisfied with how quickly a plumber was sent to my property and the worker was polite. However he took 5 minutes to look where my drains where and quoted me $450 starting price to unblock them. I declined and was charged $49 for the quote. I then phoned another company who gave me a free quote over the phone and fixed the issue the same day for $130.

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Fantastic Service.

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Right from the phone call back after sending online enquiry, I felt comfortable. Tessa was great to talk to, very professional. Plumber was able to visit earlier than booked time. Brand new solar hot water system, installed day after. Plumbers were here on time and cleaned up after. As a family of five we all enjoyed a nice hot shower late afternoon. Excellent service, well done Paul, Tessa and staff. Will definitely use ABA Plumbing again.

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1 comment
ABA Plumbing and Gas
Paul C.ABA Plumbing and Gas

Thanks a million for your review. Me and Tess really appreciate the feed back and i will pass the message onto the boys. Enjoy your weekend

Michael J.

Michael J.Metropolitan Adelaide, SA

Good service, Very High Cost

published

As far as the service goes they were polite, friendly, on time and the work was good, BUT the charges were excessive. I got caught out on the day and agreed to the quote just to get the work done but I thought the fees were excessive. I was not wrong as when I did some checking afterward, I could have saved nearly $1000 if I had used other providers. I will not be using this company again

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5 comments
ABA Plumbing and Gas
Paul C.ABA Plumbing and Gas

Hi Michael thanks for your review are you able to send me an invoice number so I can look into this job
Regards

Michael J.
Michael J.

8452 and 8459A

Michael J.
Michael J.

By my calculations roughly $600 an hour for first job and 300 or 400 an hour for second?!

peter

peterMetropolitan Adelaide, SA

  • 2 reviews

Prompt and friendly but a little pricey

published

The plumber was prompt and friendly, but half an hours work testing the hot water system then removing a non essential failed part was $170. I thought was a little pricey for the amount of work actually done. He was at my house a total of 1 hour, but the other half hour was chatting and compiling quotes for parts or new hot water systems he could provide.

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4 comments
ABA Plumbing and Gas
Paul C.ABA Plumbing and Gas

Thanks for your feedback Peter. I'm happy we could give you a good service. Are you able to provide an invoice number so i can look deeper into this job?
Paul

peter
peter

ok, it was invoice number 8500

peter
peter

did you look deeper?

Debbie

DebbieMetropolitan Adelaide, SA

Happy customer

published

Our hot water service blew up on Saturday morning whilst I was at work, called several plumbers and left messages but Paul from Aba plumbing was the only one that called back and within in a few minutes I had a quote and a guarantee that the replacement would be put in that afternoon! Very happy with the service and would highly recommend Aba plumbing!

Customer Service
Timeliness
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1 comment
ABA Plumbing and Gas
Paul C.ABA Plumbing and Gas

Thanks for the feedback Debbie. Really nice to get some positive feedback. Hope you enjoy your hot water :)
Paul C

Happy Customer

published

Telephoned this morning, was promised a call between 11am and 2pm, Plumbers (2) arrived at approx. 1pm. Very courteous and friendly. diagnosed our problem and fixed them efficiently. Thank You

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1 comment
ABA Plumbing and Gas
Paul C.ABA Plumbing and Gas
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10/10 for this lot

published

Dealing with Aba Plumbing has been a lot easier to deal with than every other plumber Ive had to deal with. IIve had a lot of plumbing issues over the past and havent been completely satisfied with the technicians that have been sent out. When first calling Aba Plumbing on the phone the service was amazing from the first call to my call back to the company expressing my satisfaction about the work that they done. The technician that was sent out knew Exactly what he was doing and I couldnt fault his work. Ive finally found my go to plumber

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1 comment
ABA Plumbing and Gas
Paul C.ABA Plumbing and Gas

Thanks for the review Fred. I'm so happy that your happy and really appreciate the 5 stars. Your kind words will be passed onto our team
Regards
Paul C
Manager

Tom Roberts

Tom RobertsPerth, WA

  • 2 reviews
  • 2 likes

Grandma Ripped off $3000!!!!

published

My 98 year old grandma got charged $6000 for a hot water change over yesterday. My brother and i run a plumbing company in perth and i couldnt believe it when i asked her to send me through the bill!!! Now i ran reece in aldinga beach, the heat pump unit is $3000.... how it come to $6000 is beyond me. A complete rip off. Would have been cheaper for me to fly over and change it over myself. Beside myself to say the least. What a way to treat a returned service woman.....

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Tracey L.

Tracey L.Metropolitan Adelaide, SA

  • 3 reviews
  • 1 like
  • Verified customer

Professional friendly service

published

Having the need to call out a plumber unexpectedly. From the 1st call to book trade was made easy with clear expectations and rough idea of costs involved. Tim arrived on time and was very professional. He did the job in a thorough manner. Was at all times polite. Cleaned up afterwards. Plus explained costs and process clearly of large job at hand. I could not be happier with his work. When i required a call back on another matter again i had nothing but praise. Follow up from manager was brilliant and much appreciated so thanks also to Paul. Yes would highly recommend.

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1 comment
ABA Plumbing and Gas
Paul C.ABA Plumbing and Gas

Thanks for the feedback. We really appreciate the praise and hope everything is running smoothly for you. If you have any concerns please don’t hesitate to call us. I will pass the message onto Tim. He will appreciate the kind words
Regards
Paul C

Stefan F.

Stefan F.Metropolitan Adelaide, SA

So happy with end result

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Have used these guys twice for parents and my own house. Both visits have been excellent. On time, friendly and both jobs were executed to perfection. Very friendly staff and owner has bent over backwads for my parents to explain the works that needed to be done. Thanks guys

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Both times I have been happy with the service

published

Had Paul and Zech out within 3 months of each other. Both jobs were tricky and were tackled professionally. Both plumbers took there shoes off and were respectful in our home. Keep up the good work Aba team

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Exellent

published

Professional and friendly service from the 1st call to paying the bill. Paul and Steve replaced my pressure valve after another company could not even find it and they quoted me thousands to dig up my front yard. ABA quoted a fraction of the price and replaced a valve that allowed our house to have decent pressure again. Thanks a million. So happy with the whole Process. I have your magnet on the fridge

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good service

published

The receptionist was very polite and helpful. The boys arrived when they were expected. Ben was very efficient, discussed the job and what to expect from the water heater he had installed. Will happily use them again.

August 7th 2019 Update: Good service

The receptionist was very polite and helpful. The boys arrived when they were expected and Ben discussed the job and what to expect from the water heater. We will use the company again.

Great!

published

I have used this mob a few times now for my house and my sons. Both jobs were done by different plumbers and both boys were excellent. Very happy with the costs, the work, and the respect they had for my home. I will tell everyone at lawn Bowls about your great team. Keep it up

1 comment
ABA Plumbing and Gas
Paul C.ABA Plumbing and Gas

Thanks for the review. Very nice to see positive feedback. I’ll pass the message on to the plumber.

Michael S.

Michael S.Metropolitan Adelaide, SA

  • 2 reviews

More than I expected

published

After having a plumber attend site to fix up my hot water unit he advised that I needed a new unit even though the unit was only six years old. I called Aba Plumbing and a technician named Zach attended site he was super friendly I felt comfortable with him immediately. He investigated the unit and replaced a diaphragm for only a couple of hundred dollars and had hot water immediately he wouldn’t even put the other companies down after I told him attended What had happened. Very impressed with this mob and happy to put up the review

1 comment
ABA Plumbing and Gas
Paul C.ABA Plumbing and Gas

Thanks for the review. zech is an excellent technician and I’m sure he will appreciate the review when I tell him
Regards,
Paul

Mike

MikeMetropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Get a quote or get charged $200 per hour

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NOT HAPPY JAN

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My mother in law is a pensioner and her husband recently died. An ABA guy came out to her home and quoted her $2400 for a new hot water service. She could not contact any of her children to ask advice and felt compelled to give him a $200 deposit. When wr found out how much he quoted her.....we couldnt believe that he would want to rip off an old widowed pensioner. We got anothet quite for $1500 for the same service. The service man rang in an ABA would not return her deposit. I have a u tube channel....media contacts and will be pursuing her $200 until the end. I will begin to post to social media on Monday unless rhe deposit is returned by then. No a happy customer.....ripping off our seniors....how dare you!

1 comment
ABA Plumbing and Gas
Paul C.ABA Plumbing and Gas
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