Job completed but at an absolute rip off
We called their office to enquire about unblocking a drain. The office was unwilling or unable to give any idea of what the costs would be (strange they dont know hourly rates). In order to get someone onsite you have to commit to a $69.00 "assessment fee" which they would wave if you accept the quote. When the contractor arrives onsite he gave an outrageous figure of $460. I had to question how he came up with this pricing which very quickly changed to $355. I needed the drain cleared urgently so told him to go ahead.
As I thought, he was fi...nished and driving away about 45 minutes later. This makes ABA Plumbing and Gas hourly charges approx $473.00 p/hour. Imagine I went with the first price!!! The job was completed but like a lot of others here leaving reviews have said, what a rip off.
Shop around for some one else
I needed a shower tap set serviced as a washer broke and it needed replacing urgently on a weekday for a tenant. Called this lot who agreed to attend within a few hours for which I was grateful. Also needed a isolation tap spindle replaced on the outside as it was frozen. Total cost. $335. Tap service alone $215.00 Which I agreed to at the time due to urgency. Looked up another plumbers account for a "Tap servicing" which was completed last year by Euro plumbing for $95.00 with the same job description.
Would rate 0 stars if I could. I received an absolutely inflated rip of quote which I promptly threw in the trash and never dealt with them again.
Avoid this joke mob.
I would also like to note that my Google review was deleted somehow. It seems ABA Plumbing is very keen to remove bad reviews. Not something an exceptional business would have to do.
Prompt call out but excessive pricing!
Called ABA due to blocked drains. Was very satisfied with how quickly a plumber was sent to my property and the worker was polite. However he took 5 minutes to look where my drains where and quoted me $450 starting price to unblock them. I declined and was charged $49 for the quote. I then phoned another company who gave me a free quote over the phone and fixed the issue the same day for $130.
Right from the phone call back after sending online enquiry, I felt comfortable. Tessa was great to talk to, very professional. Plumber was able to visit earlier than booked time. Brand new solar hot water system, installed day after. Plumbers were here on time and cleaned up after. As a family of five we all enjoyed a nice hot shower late afternoon. Excellent service, well done Paul, Tessa and staff. Will definitely use ABA Plumbing again.
Good service, Very High Cost
As far as the service goes they were polite, friendly, on time and the work was good, BUT the charges were excessive. I got caught out on the day and agreed to the quote just to get the work done but I thought the fees were excessive. I was not wrong as when I did some checking afterward, I could have saved nearly $1000 if I had used other providers. I will not be using this company again
Prompt and friendly but a little pricey
The plumber was prompt and friendly, but half an hours work testing the hot water system then removing a non essential failed part was $170. I thought was a little pricey for the amount of work actually done. He was at my house a total of 1 hour, but the other half hour was chatting and compiling quotes for parts or new hot water systems he could provide.
Our hot water service blew up on Saturday morning whilst I was at work, called several plumbers and left messages but Paul from Aba plumbing was the only one that called back and within in a few minutes I had a quote and a guarantee that the replacement would be put in that afternoon! Very happy with the service and would highly recommend Aba plumbing!
10/10 for this lot
Dealing with Aba Plumbing has been a lot easier to deal with than every other plumber Ive had to deal with. IIve had a lot of plumbing issues over the past and havent been completely satisfied with the technicians that have been sent out. When first calling Aba Plumbing on the phone the service was amazing from the first call to my call back to the company expressing my satisfaction about the work that they done. The technician that was sent out knew Exactly what he was doing and I couldnt fault his work. Ive finally found my go to plumber
Grandma Ripped off $3000!!!!
My 98 year old grandma got charged $6000 for a hot water change over yesterday. My brother and i run a plumbing company in perth and i couldnt believe it when i asked her to send me through the bill!!! Now i ran reece in aldinga beach, the heat pump unit is $3000.... how it come to $6000 is beyond me. A complete rip off. Would have been cheaper for me to fly over and change it over myself. Beside myself to say the least. What a way to treat a returned service woman.....
- Verified customer
Professional friendly service
Having the need to call out a plumber unexpectedly. From the 1st call to book trade was made easy with clear expectations and rough idea of costs involved. Tim arrived on time and was very professional. He did the job in a thorough manner. Was at all times polite. Cleaned up afterwards. Plus explained costs and process clearly of large job at hand. I could not be happier with his work. When i required a call back on another matter again i had nothing but praise. Follow up from manager was brilliant and much appreciated so thanks also to Paul. Yes would highly recommend.
So happy with end result
Have used these guys twice for parents and my own house. Both visits have been excellent. On time, friendly and both jobs were executed to perfection. Very friendly staff and owner has bent over backwads for my parents to explain the works that needed to be done. Thanks guys
Both times I have been happy with the service
Had Paul and Zech out within 3 months of each other. Both jobs were tricky and were tackled professionally. Both plumbers took there shoes off and were respectful in our home. Keep up the good work Aba team
Professional and friendly service from the 1st call to paying the bill. Paul and Steve replaced my pressure valve after another company could not even find it and they quoted me thousands to dig up my front yard. ABA quoted a fraction of the price and replaced a valve that allowed our house to have decent pressure again. Thanks a million. So happy with the whole Process. I have your magnet on the fridge
The receptionist was very polite and helpful. The boys arrived when they were expected. Ben was very efficient, discussed the job and what to expect from the water heater he had installed. Will happily use them again.
August 7th 2019 Update: Good service
The receptionist was very polite and helpful. The boys arrived when they were expected and Ben discussed the job and what to expect from the water heater. We will use the company again.
I have used this mob a few times now for my house and my sons. Both jobs were done by different plumbers and both boys were excellent. Very happy with the costs, the work, and the respect they had for my home. I will tell everyone at lawn Bowls about your great team. Keep it up
More than I expected
After having a plumber attend site to fix up my hot water unit he advised that I needed a new unit even though the unit was only six years old. I called Aba Plumbing and a technician named Zach attended site he was super friendly I felt comfortable with him immediately. He investigated the unit and replaced a diaphragm for only a couple of hundred dollars and had hot water immediately he wouldn’t even put the other companies down after I told him attended What had happened. Very impressed with this mob and happy to put up the review
Get a quote or get charged $200 per hour
Be sure to get a quote
They charged me $200 ($180 + gst) per hour to install a HWS . Just went and hired tools they didn’t have to complete the job @ $144 per day( used it for 10 mins) . Didn’t advise me that they had to hire a to Then had to go get the tool and the parts - charging me $200 per hour to do so. Tool and two joiners $280. Total price was $960. For install only all they had to do was connect the HWS which was 1 m away from gas pipe and 1/2 m from water
I thought I would provide someone local company the work to support local busi...
NOT HAPPY JAN
My mother in law is a pensioner and her husband recently died. An ABA guy came out to her home and quoted her $2400 for a new hot water service. She could not contact any of her children to ask advice and felt compelled to give him a $200 deposit. When wr found out how much he quoted her.....we couldnt believe that he would want to rip off an old widowed pensioner. We got anothet quite for $1500 for the same service. The service man rang in an ABA would not return her deposit. I have a u tube channel....media contacts and will be pursuing her $200 until the end. I will begin to post to social media on Monday unless rhe deposit is returned by then. No a happy customer.....ripping off our seniors....how dare you!
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