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ABC Blinds and Awnings

ABC Blinds and Awnings

4.7 from 1,222 reviews · View Statistics
Listing monitored by ABC Blinds and Awnings

Reviews

  • Product Quality
    4.8 (538)
  • Return Claim MadeYes (28) · No (527)
  • Customer Service
    4.7 (560)
  • Warranty Claim MadeYes (27) · No (542)
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Liam
LiamPerth, WA

Great customer service from Nghia

published

Thank you Nghia for being so professional, courteous, and knowledgeable. You provided excellent customer service and explained the situation very well, helping me understand better.

Product Quality
Customer Service
Jackie M.
Jackie M.Perth, WA

Motorised Blind Stopped Working

published

Phoned ABC Blinds as one of our motorised blinds had stopped working. Nghia was our technician. Was extremely helpful, knew exactly how to sort it our issue and showed us how to fix the issue if it ever happened again. Thanks Nghia.

Product Quality
Customer Service
Tracey
Tracey Perth, WA

Great improvement

published

The awning was worth the wait Van Nguyen did a great job installing it it looks amazing thank you ready for summer.

Product Quality
Customer Service
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Peter Roberts
Peter RobertsPerth, WA

Saved again by a helpful staff member

published

Thank you Vanessa for getting me out of trouble with the plastic bars for the verticals. Your blood's worth bottling.

Product Quality
Customer Service
David Smith
David SmithPerth, WA

Installer provides excellent service

published

Nghia, the installer of motors for our ABC blinds was polite and professional. He corrected some small problems with the blinds and we now enjoy his good work

Customer Service
Incentivised Review No
G Humphries
G HumphriesPerth, WA
  • 3 reviews

Installation outdoor blind

published

Van Nguyen was great. He installed the blind with ease. Picked up an issue and then advised he would get it fixed.

Product Quality
Customer Service

Professional Installation

published

Van did a great job installing our blinds even though it was very late afternoon during winter.
He phoned prior to arrival and completed the work in an efficient and professional manner.
The installation was excellent.

Incentivised Review No

Good Service

published

Good service from Nghia, the service technician who sorted out our blind quickly and professionally and he was friendly. He made sure I was 100% satisfied with the repairs before leaving.

Product Quality
Customer Service
Andrea Susane Lewis
Andrea Susane LewisPerth, WA
  • 4 reviews

Fixed my problem

published

Nghia, phoned prior arrival, was professional and courteous.
He worked in a clean and tidy manner, completing the chain replacement required, in a very timely manner.
Issue resolved to my complete satisfaction.
Thank you Nghia.

Product Quality
Customer Service
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Kate
KatePerth, WA

What a helpful and friendly technician

published

Nghia provided a quick and efficient service when he visited my house to repair my blind. He was friendly and professional and went above and beyond in the delivery of his repair service. Great work and a big thank you from Kate

Product Quality
Customer Service
Brenda
BrendaPerth
  • 11 reviews
  • 16 likes

Pretty bad customer service

published
Product Quality
Customer Service

Great customer service!

published

We had a slight issue with the blinds which was resolved quickly and efficiently from the customer service desk to the installer. Special mention to Nghia who was super friendly and quick to fix the problem.

Product Quality
Customer Service

Warm and Friendly, and super products to boot

published

We have recently taken possession of a new commercial premises with a shop front and warehouse. We needed to install curtains to provide some discretion and privacy to the street while still offering a warm and friendly presence to the general public, as well as providing a screen internally from our warehouse to the front of house. Well, from the sales rep Iren to Matt the installer, ABC blinds have be nothing but warm and friendly. They were super easy to deal with, understand instantly what we were trying to achieve, offered good advice and quality products, delivered the completed products within estimated timeframe and installed with no fuss or drama... And the finished product is what we wanted and excellent - thanks ABC Blinds.

Product Quality
Customer Service
SLS
SLS
  • 2 reviews

Terrible Experience

published
Product Quality
Customer Service

Proficient and professional

published

ABC were easy to communicate with. Matt who was our installer was very proficient and professional. The curtains look great. He even came out to look at the ceiling prior to having the curtains made because we had an issue with a ceiling batten that needed to be removed.

Product Quality
Customer Service
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Read more reviews - page 2

Questions & Answers

Colin Peckham
Colin Peckhamasked

I am looking for a reference for the supply and installation [after sales service] of a 5.5meter wide motorised blind for the Gold Coast, Northern Rivers NSW region

1 answer
ABC Blinds and Awnings
Mark - OwnerABC Blinds and Awnings

Hi Colin, we are based in Perth, Western Australia.
We are unable to do the installation for you, however you can order some outdoor blinds on one of our other sites: https://www.halfpriceblinds.com.au/outdoor-blinds - we ship Australia wide, however it is self-installation.

K Richardson
K Richardsonasked

Has anyone had the problem of slats splitting at the pivot point. We have had plantation shutters for approximately 5-6 years and half the slats have split. Obviously out of warranty but I expected them to last a lot longer!

2 answers
Kim T.
Kim T.

Hi I am just wondering are these wooden shutters? I am currently looking at getting plantation shutters with ABC but they are now made from aluminium.

ABC Blinds and Awnings
Mark - OwnerABC Blinds and Awnings

Hi Kim, we do two types of Plantation shutters - Aluminum and Basswood, you can find some additional information on our website here https://www.abcblinds.com.au/indoor-shutters/plantation-shutters

Linda R
Linda Rasked

Has anyone purchased exterior plantation shutters from abc blinds and their agents? Any reviews please will be appreciated.

1 answer
ABC Blinds and Awnings
Mark - OwnerABC Blinds and Awnings

Hi Linda, we only do Aluminium exterior shutters. Some further information can be found on our website here: https://www.abcblinds.com.au/outdoor-shutters/aluminium kind regards, ABC Blinds & Awnings.

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