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ABC Blinds and Awnings
4.6 from 1,501 reviews · View Statistics
See the Best Blind & Shutter Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by ABC Blinds and Awnings

Reviews

  • Product Quality
    4.7 (701)
  • Return Claim MadeYes (40) · No (704)
  • Customer Service
    4.6 (760)
  • Warranty Claim MadeYes (45) · No (733)
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Reviewer Photos & Videos

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salesman representative ABC Blinds

published

Mr De Cruz arrived on time.He was courteous and friendly at all times

  • Customer Service
  • Incentivised Review No
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Warranty claim initial service

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  • Incentivised Review No
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Litzie
LitziePerth, WA
  • 4 reviews
  • 1 like
  • Verified

Terrible communication over a 3 month period.Vertisheer blinds not blocking out light.

published

Vertisheer blinds not closing properly, do not shut out light.Replaced 3 times and same problem each time.
Trying to contact someone is ridiculously difficult. Diff staff member each time, always blaming each other for lack of follow through to get issue fixed.
ABC in 4 consecutive days said they were coming to swap blinds, each day, none turned up.
It was a very exhausting exercise, paid thousands of dollars for a product that doesn't do what it's meant to do. Never purchase from here again.

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Excellent Service

published

One of my zip screens was locked in position and I was unable to slide it up or down. Emilio cleaned the track, sprayed silicon on all moving parts and now the screen slides easily up and down. He also serviced the other one. Both screens are now moving up and down smoothly. Thank you Emilio

  • Incentivised Review No
  • Return Claim MadeNo
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Garry
GarryPerth, WA
  • 2 reviews
  • 1 like

Outdoor Blind

published

Whilst there were issues in the beginning. The outcome with the help of Jon (Installer) lead to a very happy customer.

  • Incentivised Review No
  • Return Claim MadeNo
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Very Helpful & Friendly Service

published

Blinds were sticking in tracks. Not opening & closing properly. Emilio the serviceman was friendly, helpful, explained the problem & fixed it. Also gave advice for maintenance to help prevent further call outs.

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Repair work

published

I had some issues with the locks on my outdoor wind down roller blinds.
I called ABC blinds who came out and completed the job with precision.
Emilio and Seth were the technicians whom I was very impressed with. They were able to ascertain the problem and left with the blinds in immaculate order.
Much appreciated
Mike

  • Product Quality
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Deb
Deb
  • 2 reviews
  • 2 likes

Fantastic service

published

Phone call came in and within 15 minutes issue resolved and product working perfectly again. I would not have been able to resolve without support.
Clear, concise and understanding-pleasure to work with, Thankyou for the service.

  • Incentivised Review No
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Wayne J.
Wayne J.Perth, WA

Extremely Dissapointing :(

published
  • Customer Service
  • Incentivised Review No
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Outdoor blinds service

published

Had a small problem with one of our motorized outdoor blinds. Emilio and Seth arrived on time and sorted the problem within about 15 mins. Very polite and knowledgeable. Also did a service for all of our 4 outdoor blinds at the same time, made some adjustments to our remote control to try and avoid issues in the future, and left all blinds in great working order. Very happy with the service.

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Daphne
DaphnePerth, WA
  • 3 reviews
  • 1 like

Customer services by Juanita D'Cruz at the Cannington store continues to be superb!

published

Following the visit to Cannington store and Juanita's excellent interior decoration skills, I will be looking forward to placing an order for vertisheers. I do hope the installation and post installation service is just as good. Juanita has advised and arranged to do our window furnishing for several years now and she always provides the best possible advice. She looked at pictures I had of the lounge room and the colours and provided a range of options. I particularly liked the vertisheer curtains and will be looking at installing these soon. I do hope the installation is also as good as the customer service!

  • Customer Service
  • Incentivised Review No
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Robert C
Robert CPerth, WA
  • 2 reviews

Timelines mean nothing to ABC

published

I took blinds into the Cannington store for new material to be fitted. Advised it would take a week to 10 days. Fortnight later nothing, no advise or contact. I phoned them and they promised to get back, Nothing no advise. About four weeks later another call from me. This time success but no apology. Timelines or responses mean nothing to them.

  • Incentivised Review No
ABC Blinds and Awnings
Mark - OwnerABC Blinds and AwningsSend a private message
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Installation of window awning

published

Hoang Tran arrived and quietly proceeded to install our new window awning. As he had done the final measure before the making of the blind, he was completey aware of where he needed to install the blind. He was very pleasant, worked quickly and efficiently and took time to show me how to operate it to complete the job before rain set in for the day.
He and his helper tidied up and left the area clean and neat and repositioning the deck furniture back in place before leaving.

We are very happy with the service received from all ABC staff and especially grateful for an installation ahead of the advised schedule and a job well done.

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Aly H
Aly H
  • 2 reviews

The WORST customer service I have ever experienced

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The installer was fantastic and the sales person renata too

published

Excellent service from the sales person Renata and the installer his name is Nghia

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Questions & Answers

martina t.
martina t.asked

Hi can you give me a contact number in Sydney .
I have an Automatic Blind Problem. Thank you

1 answer
ABC Blinds and Awnings
Mark - OwnerABC Blinds and AwningsSend a private message

Hi Martina. We are only based in Perth WA. Thanks

Michael A
Michael Aasked

Sir / Madam
One of my exterior patio blinds has stopped a few inches from the ground. I have been given instructions from the original supplier in the form of a standard sheet detailing the procedure to rectify.
Regrettably, I do not have a degree in mechanical engineering to assist me to reset.
Can You please help?
Michael

No answers
Murray John W.
Murray John W.asked

How do you takedown blinds

1 answer
ABC Blinds and Awnings
Mark - OwnerABC Blinds and AwningsSend a private message

If you can let us know what type of blind we will try and help. Thanks Mark

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