Such a disappointment
The beginning part of this job seemed to good to be true unfortunately in this circumstance it was. We had a lovely gentleman out to give us a quote before Christmas 2019 who said if we booked in that week we would have it fully installed and done before the Christmas break. We phoned the call centre and booked it in and paid on that day. For one outdoor blind we paid around $2000.
When the service centre rang me to book it in he gave me the option of only one day to book it in which happened to be my sons second birthday. He said if we couldn’...
Really happy with my outside blind, it looks really good. It looks professional and high quality.
The blind was installed by Phil of PR installations who did a great job.
The best customer service
What can we say,
A wonderful company to deal with ,very professional, from the sales lady Judy, to the installer, I had made a mistake in which blinds went where ,they were here in a flash and rectified it for us, nothing was too much trouble. Highly recommend them ,as the old saying goes ,"you get what yo pay for" First class ******six star.
Great Service and Fantastic Product
I ordered my Aluminium Shutters from Angelo who was extremely helpful with the colour selection and advise and then Mark came in to take final measure. I was called prior to Christmas to arrange an install date and it worked in perfectly with my leave from work so very pleased at this point. The day of the install I had a couple of concerns running through my head as I work in the metal industry and I knew that if the measure was not accurate this could cause all sorts of drama's particularly as I had already disposed of my old blinds.....we...ll Mark arrived on time and the install went perfectly I was absolutely over the moon. It is so refreshing to have such a competent installer such as Mark to complete the job without a hitch.....thank you. Already the neighbors have commented on how it has changed the whole appearance of my home I cant stop smiling what a great new years experience, I would highly recommend ABC to anyone who wants great service and a high quality product.
Love the blinds- roll on summer!
Jim and Craig worked hard all day installing just so we could get the blinds in before Christmas. Such a professional job- they look amazing and work perfectly. We have had excellent service from the very first phone call to the end of installation today. Thanks for your excellence and expertise. Would highly recommend to everyone.
Great quality and fantastic service!
From the moment that I phoned to make an appointment the whole service was brilliant. Great sales experience and knowledge with no fuss or pressure, and made a bunch of recommendations I did not think of. Off what was already a competitive price they offered further discount for up front payment which I was fine about.
Van from A-Z Installers did the installation for 4 very large outdoor blinds, a top bloke who worked through 40deg heat to complete the job before he left for a 3 weeks Christmas break. A couple of minor issues which ABC have already followed up to address, this is customer service working well!
I wont hesitate to use ABC for further requirements.
From the ordering to the installation of our outdoor blinds, we were very satisfied. The installer Jean Borges of JB Outdoor living done a great job - professional, on time and quick. Many thanks
Blinds were ordered by our builder for a patio application. Your company rep measured and quoted, then re-measured closer to manufacture date. Finally the blinds were installed on the scheduled date. Installer Jim was courteous, prompt and competent, answering all our questions.
Perfect Service from Start to Finish
I couldn't be happier with our new blinds from the person who came out initially, Angelo, to the people in the shop and office to the installation guy Jean who did a great job. Antonio was fantastic, professional and friendly. He took the time to work through various options to help us get the right fit for our budget. Jean was very respectful and even offered to clean up afterwards which is not common in my experience. Also very friendly and professional. The product itself is superior to other companies we looked into. Thanks to everyone at ABC and keep up the good work.
Thank you Michele Hart, you helped me with parts for my blinds after being given the run around by the ABC agent that we bought the blinds for. Michele deserves a pay rise - ABC review your agents their service is questionable.
Thank you so much for the no hassle service. From placement of order to final installation great service.
Jean Borges was prompt efficient and hand the blind fitted in no time at all. Very polite and an excellent ambassador for your company
Great Quote & Blind suggestions
Angelo was amazing when providing a quote for my blind. He offered the best guidance on colour & size. I was very impressed with his knowledge & customer service. Many thanks Angelo
December 18th 2019 Update: Job well done.
Van Nguyen & his offsider were very helpful & efficient. Van was fantastic to deal with. His suggestions & installation of our blind was top notch. I would recommend him to anyone with confidence.
Thank you so much for such a professional job.
The reviewer stated that an incentive was offered for this review
Had our blind installed today by Van Nguyen. Top quality work. Extremely happy with the blind, would definitely recommend. Been a 40 degree day and he worked hard to complete on time. Very happy with his service.
Petra was a star. I needed two spare parts for a outdoor roller blind that is is under two years old. She found parts and they were covered under warranty. Pleasant, helpful as always!
Van Nguyen and his assistant was a fantastic installer. He made fantastic recommendations, we are very happy. The blinds look great. He recommended changes to the initial quote given by someone else, which have turned out to be far more aesthetically pleasing and practical. He is excellent at his job.
Excellent after sales support!
I must commend ABC for their after sales support. I had two motorized Windmaster blinds installed on my patio more than a year ago. In the beginning of the month, I noticed that one of the blinds comes off the track when there are light winds and when fully extended. I contacted ABC and emailed photos of the problem. Upon closer inspection, I noticed one of the lower locks has come off which is why the blind was not fully taut when locked. Anyway, Jade of Outdoor Service Department responded to my problem swiftly. Today, I had Luke from ABC Blinds come over and fixed the lock. I very impressed that I received such swift and efficient response. Thank you for your professionalism.
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Questions & Answers
do you sell day-night blinds
Mark B.ABC Blinds and Awnings
Hi Shirley, we do sell day and night blinds. There is some information on our blog you may be interest in here - https://www.abcblinds.com.au/blog/the-best-blinds-for-day-and-night. We also provide free no obligation measure and quotes if you would like one of our consultants to come out to your home to go through your options, our contact number is 13 13 15.
I got a measure up and a quote the guy said he sent it to my web address but find find it anywhere. Please send me out another one again please from the same guy from Cannington please !!! ;) Duane.Adams.
Mark B.ABC Blinds and Awnings
Could you please send your contact number then I can try and find out who came to see you.
kind regards Ann
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