ABC Blinds and Awnings

From start to finish with salesman Ralph Caccamo, it was easy and great products to choose from and the installation was quick tidy and professional. We are very happy with our Sheers and roller blind. Highly recommend ABC. Show details ·  1

I have purchased indoor and outdoor roller blinds and indoor Hampton shutters from ABC blinds. Ralph measured up and priced things on the spot and everything has been fitted well. Years later, all is still well with all of their products. I would use them in the future. Show details ·  1

We engaged ABC Blinds to come & give us a quote for blinds to our entire new home. Ralph attended on time and provided 10/10 customer service. He was polite , professional and knew his product knowledge. This provided us with the confidence to proceed with ABC Blinds and the job was completed hassle free. When our son needed new blinds ,… Read more ·  1

we recommended Ralph and subsequently he won & got the job done, to the complete satisfaction of my son & his wife. My wife & I are presently in the process of moving house and we have no hesitation in getting Ralph to measure & quote us again.

A huge thank you to Ralph and the team at ABC Blinds! Ralph made the whole process so easy, helping us choose perfectly matching curtains, blinds and shutters taking all the stress and guesswork out of it. The timeframe was spot on, communication was effortless, and the whole experience was seamless from start to finish. Highly recommend Show details ·  1

Great product installed by very skilful tradesman Mark. Will highly recommend. Show details ·  1

Ralph was helpful from start to finish. The selection was hard due to the age of the house, however he helped choose a type & colour to suit. The cabinet maker stuffed up the measurements so the blinds in one section didn’t fit. Ralph & ABC worked quickly to get me new blinds made to fit even though it wasn’t their fault. Highly recommend! Show details ·  1

We are delighted with our newly installed plantation shutters. Kyle the installer was fantastic. His attention to detail and friendly manner mean we will most definitely be recommending abc to our family and friends. Show reply

The transformation is incredible and so happy with my plantation blinds. Mark the installer did an incredible job! Show details ·  1

Recently we had Woodlux engineered timber shutters, outdoor cafe blinds for alfresco area and curtains, all measured, quoted and installed by ABC Blinds and Awnings. We are super pleased with the end result. From Ralph Caccamo - salesman, to Mark who installed the Woodlux shutters, the experience was positive from start to finish. Excellent… Read more ·  1

product and outstanding service. Also great choice of colours and styles. Would highly recommend ABC Blinds and Awnings and ask for Ralph.

Irina visited my place to give me a quote for a sheer curtain , she was extremely helpful and had a very good product knowledge, It was installed on Friday and I can not be more happier ,great job very happy with the service from beginning to end. Show details ·  1

A big thank you to Mark for an exceptional job installing our gorgeous shutters today!! Mark messaged he would come earlier than expected, which was fantastic. Mark was professional and polite but what stood out was his excellent craftsmanship, clean, tidy and the meticulous installation of our shutters. Very happy with our new shutters!!

The front office staff, Vanessa Guiver was very friendly. The blinds were installed professionally and the product were excellent and provide privacy . Show details

The original service in the show room was good; however the material I chose was discontinued and then on final instal I could tell they had measured incorrectly, I also received the wrong track colour. So overall I was quite disappointed. However, I will still give 5 (edit 4 stars) as there were no arguments when I requested these issues be… Read more

rectified; Clint came out to remove the track and curtain, and he was lovely to chat with and just an all-round good bloke. Once the correct track is installed and the curtain length is correct, I know they will look awesome. ***Update: Communication has been pretty average, and it's been a couple of weeks without a window dressing. They should be installed 29/10 I am praying they are the correct length.

I rarely leave negative reviews, but after my experience with ABC Blinds, I feel obligated to warn others before they spend thousands of dollars here like I did. My blinds installation turned into a months-long process involving approximately 7 (honestly I lost count) separate visits due to repeated installation and product issues that should have… Read more

been resolved much earlier. The problems included: • Incorrectly measured blinds • Blinds falling out of their housing • Blinds that would not roll down properly using the chain mechanism • Replacement blinds arriving visibly crinkled/damaged • Repeated follow-up visits where issues were either not fixed or new problems were introduced What became most frustrating wasn’t even the faults themselves. Mistakes can happen in any business. It was the lack of urgency, communication, and quality control throughout the entire process. Getting updates often required chasing staff repeatedly, and there were long delays between attempts to rectify issues despite the blinds in my bedroom being unusable for extended periods. Even after the final visit, the blinds are only at a standard I’m willing to accept because I no longer wanted trades returning to my home again and again. For a over $2500 order, I expected a professional installation completed correctly within a reasonable timeframe. Instead, the process became exhausting, time-consuming, and genuinely stressful. To Rob Cunningham (service manager), the 10% refund and apology would have been acceptable, however, the time, effort, overall experience and lack of urgency fell well below what I would consider acceptable for a company in this industry. My advice to anyone considering ABC Blinds: Don’t just compare quotes on price alone. Consider the value of good workmanship, communication, and after-sales service. Because once things go wrong, you won’t enjoy the follow up from this company.

We had our entire house windows fitted with plantation shutters from ABC blinds. First, Ralph who came out to do our initial measurements and quote was amazing. He was very meticulous with his measurements and knowledgeable about how to use… Read more

different types of shutters for different windows and doors, how each shutter would work best for each window opening or door. His attention to detail is amazing. Then, Mark the installer, he came out to do check measurements and once the plantation shutters arrived, he came back to do the installations. He is very thorough and knowledgeable, plus his attention to detail is amazing. Each shutter fits beautifully, and each shutter works or opens exactly to make each window or door operate beautifully. One reason we chose ABC is because when I started looking at plantation shutters, most companies use PVC, but ABC uses aluminum shutters, which for me was more appealing as they will last a lot longer and stay looking as good as they did on initial installation many years down the track. They won't rust, warp or need painting. They look amazing, stylish, modern. We did have vertical blinds which we had for 16 years, but decided to replace them with plantation shutters. This has brought our home into the modern era and makes our home look classy and up to date with very little effort. Thanks Ralph and Mark, you are both assets to ABC. Your customer service is outstanding and your knowledge is unmatched. Thank you. We are extremely happy customers. Thanks ABC for providing such a quality product and for sending out Ralph and Mark, both are absolute assets to ABC. This is the second time we have used ABC, they fitted our house out initially with our vertical blinds. We found ABC customer service impeccable from the staff who answer the phones, to the the staff that come out to do measurements and installation. We had no issues with booking installation dates and times, staff communicated well. We requested our bedroom to have the shutters installed on a separate date due to us getting the windows replaced, and ABC didn't hesitate to accommodate our needs. Our home was left clean, neat, tidy from Mark with all rubbish taken. Very pleased.