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2ABC Blinds and Awnings

ABC Blinds and Awnings

 Verifiedabcblinds.com.au
2ABC Blinds and Awnings
4.5

2,032 reviews

Positive vs Negative
91%9%
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Warranty Claim MadeYes · No
2,032 reviews
5 Anita  · Mark was fabulous at installing my shutters . Efficient , professional and on time . Took rubbish away and cleaned up dust . Impressed
5 Angela S.  · I love my new indoor shutters. The service provided by Mark was professional, and he made the process easy for me. Thank you.
5 Steve H  · I was served by a very helpful and knowledgeable man by the name of Ian at Wangara who went above and beyond in helping me
5 Marie H.  · I was served by Ian in your Wangara showroom very friendly and helpful!
5 Valerie  · Visited showrooms on Saturday 15/11/25 to make inquiries and Vanessa went out of her way to explain options. Very knowledgeable and helpful.
5 Royce  · Fantastic service after I was needing some accessories for my outdoor awnings.
Shane J.
Shane J.WA
 

Our ABC experience exceeded expectations. From our initial dealings with Ralph, ongoing communication through the manufacture process and then ultimately concluding with the installation done by Mark, all dealings were honest and professional - couldn't ask for more.

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Jayden R
Jayden RWA
 

A big thankyou to Ralph from ABC Blinds for coming out promptly and measuring my curtains . I found him to be very professional and polite and they were a great price too ! Thankyou Ralph Show details

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Nic Woods
Nic WoodsWA2 posts
 

Recently we had Woodlux engineered timber shutters, outdoor cafe blinds for alfresco area and curtains, all measured, quoted and installed by ABC Blinds and Awnings. We are super pleased with the end result. From Ralph Caccamo - salesman, to Mark who installed the Woodlux shutters, the experience was positive from start to finish. Excellent… Read more

product and outstanding service. Also great choice of colours and styles. Would highly recommend ABC Blinds and Awnings and ask for Ralph.

Reviews with attachments

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Tammy H.
Tammy H.
 

The transformation is incredible and so happy with my plantation blinds. Mark the installer did an incredible job! Show details

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S.Wije
S.Wije3 posts
 

Irina visited my place to give me a quote for a sheer curtain , she was extremely helpful and had a very good product knowledge, It was installed on Friday and I can not be more happier ,great job very happy with the service from beginning to end. Show details

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Garza
Garza
 

A big thank you to Mark for an exceptional job installing our gorgeous shutters today!! Mark messaged he would come earlier than expected, which was fantastic. Mark was professional and polite but what stood out was his excellent craftsmanship, clean, tidy and the meticulous installation of our shutters. Very happy with our new shutters!!

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L B.
L B.WA
 

The front office staff, Vanessa Guiver was very friendly. The blinds were installed professionally and the product were excellent and provide privacy . Show details

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Aimee
AimeeWA4 posts
  Verified

The original service in the show room was good; however the material I chose was discontinued and then on final instal I could tell they had measured incorrectly, I also received the wrong track colour. So overall I was quite disappointed. However, I will still give 5 (edit 4 stars) as there were no arguments when I requested these issues be… Read more

rectified; Clint came out to remove the track and curtain, and he was lovely to chat with and just an all-round good bloke. Once the correct track is installed and the curtain length is correct, I know they will look awesome. ***Update: Communication has been pretty average, and it's been a couple of weeks without a window dressing. They should be installed 29/10 I am praying they are the correct length.

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Rhys J.
Rhys J.
 

Dont waste your money! I ordered crimsafe security sliding doors and had nothing but issues. I regret going with them and wish i had gone for one of the cheaper alternatives. I payed premium price for a dreadful service. Communication between the people at the company was shocking. I had tradesmen show up to my house at the wrong times, and it was… Read more

mission impossible to try get a reply to an email. Had issues with the measure up that an apprentice should have been able to discover, had to send some products back for amendments and even now i have issues i just have to deal with because its easier than trying to deal with these people. Do not waste your money.

UPDATE: they asked me to take down my review. This company is a disgrace.

Latest follow-ups

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Kay A.
Kay A.
 

We had our entire house windows fitted with plantation shutters from ABC blinds. First, Ralph who came out to do our initial measurements and quote was amazing. He was very meticulous with his measurements and knowledgeable about how to use… Read more

different types of shutters for different windows and doors, how each shutter would work best for each window opening or door. His attention to detail is amazing. Then, Mark the installer, he came out to do check measurements and once the plantation shutters arrived, he came back to do the installations. He is very thorough and knowledgeable, plus his attention to detail is amazing. Each shutter fits beautifully, and each shutter works or opens exactly to make each window or door operate beautifully. One reason we chose ABC is because when I started looking at plantation shutters, most companies use PVC, but ABC uses aluminum shutters, which for me was more appealing as they will last a lot longer and stay looking as good as they did on initial installation many years down the track. They won't rust, warp or need painting. They look amazing, stylish, modern. We did have vertical blinds which we had for 16 years, but decided to replace them with plantation shutters. This has brought our home into the modern era and makes our home look classy and up to date with very little effort. Thanks Ralph and Mark, you are both assets to ABC. Your customer service is outstanding and your knowledge is unmatched. Thank you. We are extremely happy customers. Thanks ABC for providing such a quality product and for sending out Ralph and Mark, both are absolute assets to ABC. This is the second time we have used ABC, they fitted our house out initially with our vertical blinds. We found ABC customer service impeccable from the staff who answer the phones, to the the staff that come out to do measurements and installation. We had no issues with booking installation dates and times, staff communicated well. We requested our bedroom to have the shutters installed on a separate date due to us getting the windows replaced, and ABC didn't hesitate to accommodate our needs. Our home was left clean, neat, tidy from Mark with all rubbish taken. Very pleased.

 Follow-up  · Yes, plantation shutters are child and pet safe, no chains or ropes are used, so they're safe. They're strong and sturdy. They provide good insulation and good noise and light reduction. They're very easy to clean. I just wipe with a damp cloth or just wipe over with a dusting cloth and it's super quick. You can buy specific blind cleaning… Read more

Chasav56
Chasav56WA7 posts
 

I needed spare parts for 10year old blinds & went to showroom in Wangara ! Ian was most helpful even though it was closing time in the factory! Thanks Ian & thanks to Renata sending me there ! Great customer service all round ! Show details

 Follow-up  · Yep blinds fixed with new parts by hubby & working well ! Thanks

Julie  and Bevan
Julie and Bevan
  Verified

We have had wonderful service from Ralph Caccamo regarding our quotes and in home service , he is always polite and efficient , giving great advice regarding our homes needs . We would definitely recommend Ralph to help you with your home.

 Follow-up  · We had our installation of our blinds today , very good and polite service, done in a timely matter.

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Positive reviews

Judith Mcloughlin
Judith McloughlinWA2 posts
 

I love our new shutters. Our installer, Kyle, did an amazing job, including providing a solution for some windows we didn’t know how to finish. His experience and attention to detail resulted in a beautiful finish to our living area.

jeff b.
jeff b.WA2 posts
 

Took blind track up for repair told me could take up to 7 days service desk salesmen Ian Herrington was very knowable with his products polite and friendly said he could see i needed it ASAP and would try to hurry them a little rang around 4 hrs later blind ready well thank you so much Ian for your service and help I would highly recommend ABC for blinds and awnings and will defiantly use again THANK YOU So much JEFF baker

T Herbert
T HerbertWA3 posts
 

This is my second order of shutter blinds from ABC Blinds, with another smooth process from ordering to installation. The shutters have made a big difference to the home, and installer Kyle was professional and friendly. Very happy with the overall service. Show details

Negative reviews

Meena
MeenaWA
 

I am disappointed with the service from this blinds company. My installation was scheduled for a specific date, but it was delayed without proper notice or clear communication. I had to follow up multiple times to get an update. The company also requests payment before the installation date, but the delay in the installation is terrible. I have… Read more

been waiting until now, but still no one is coming. The late installation caused inconvenience and disrupted my schedule. The lack of communication and delay in service were frustrating.

I’m not really recommending the ABC blinds company, it was frustrating to deal with them. I wish I could cancel and get all my money back.

I hope the company improves their time management and keeps customers better informed in the future.

Carlien Schmidt
Carlien Schmidt2 posts
 

Terrible service! Wish I had read all the 1-star reviews before I ordered my shutters from them. Paid the full amount for my order on 26/08/2025. Was told there is a 10-12 week wait time on these. “Estimated docking time” for them was apparently 24/11/2025. Now it seems I have paid ABC Blinds $15000.00 to 1) ring after them to chase up my… Read more

shutters, 2) and then get told that I will receive un update by the end of next week. Oh, and then I get told that all supervisors finish at 3pm, so I have to ring back tomorrow. Got told “management” is looking into my case, and I am still waiting on “management” up until today.

Finally, they arrived today. Yeah! Got home tonight to discover that one room, which I got measured THREE TIMES, by two different people from ABC Blinds, doesn’t have a shutter installed. Then got told by FIL that the shutter installer was ready to rip off my sheers and blinds in my living room which ABC Blinds INSTALLED! Just to put a shutter in there! Haven’t had a SINGLE PERSON from ABC ring me to even offer a remote explanation, resolution or apology. Every-time I am the one having to follow up.

Shame on you, ABC Blinds! Disgraceful!

ABC Blinds and Awnings
ABC Blinds and Awnings    

Hi Carlien, I must say that ABC Blinds… Read more (+1 reply)

Matthew
MatthewNSW7 posts
 

Their installer a [Content Removed] guy came to install some blinds and his attitude when he saw me as a women immediately give me a bad vibe, he said he could not get his ladders into my bedroom, and I need to shift my bed. As I was alone in the house, I said to him, I will get you another ladder, he ask me to rebook, I said I needed the blinds… Read more

urgently due to summer sun coming into the bedrooms. My ladder was shorter and easier to manoeuvre., I watched him and he turned around and ask me to [Content Removed], twice he said that to me. Four letter words. I could have asked him to leave but I felt intimidated as he was taller and stronger and do not want any violence towards myself. I can tell he is an angry person. I kept quiet and let him do the job and he left. I rang up ABC blinds in Wangara and they said they will Investigate but todate nothing has happened. No apologies. This guy is aggressive and could be violent. I will not use this company again. This happened nearly two months ago from memory. This is a genuine review of the company from a woman who could suffer violence on that day, as it is suffered abusive language.

ABC Blinds and Awnings
ABC Blinds and Awnings    

Hi Matthew, Thank you for taking the time… Read more

Recent reviews

S.Wije
S.Wije3 posts
 

I have ordered a sheer curtain from ABC blinds , installed today by Akbar , this the second installation he has done for my home , he is very professional and extremely friendly,very happy with the product and the service. Show details

Tom B.
Tom B.
 

I needed a replacement bracket for our Venetian Blinds and called the original company that installed the blinds. They advised that they didn’t have any spare parts and said it was best if I contacted one of their competitors ABC Blinds and Awnings. I called and left a message at the ABC Blinds and Awnings Wangara store and received a call back… Read more

within 5 minutes from Ian. Ian was so helpful even though his company hadn’t installed our blinds.

I emailed a few photos to Ian of the broken bracket and he again responded so promptly and let me know he had the same brackets and I could pick them up straight away.

Ian’s help and prompt responses was so greatly appreciated.

Phillip Carter
Phillip CarterWA2 posts
 

I was looking for a mounting clip for an older Venetian blind. After being given the “cold shoulder” from the original manufacturer who basically couldn’t be bothered to support their own product, I dropped into the ABC Blinds Wangara store and Ian could not have been more helpful. Super nice guy, helped me to find exactly what I needed. I would… Read more

highly recommend ABC Blinds to anyone, brilliant customer service and great products. The clip worked perfectly and my Mum’s blind is now re-hung ❤️

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Nicola
Nicola
 

Akbar did an amazing job hanging our sheer curtains! The entire job was completed in around 15 minutes and he was incredibly accurate, professional, and polite throughout. His efficiency and attention to detail were outstanding. Highly recommend his services! Show details

CMG
CMGWA
 

Thanks Ian from ABC Blinds Wangara for an easy and fast fix on my vertical blind. Fixed it for me whilst I waited and them gave me a hand full of new ones in case of more breaking. All for free. Show details

Lyn
Lyn2 posts
 

I attended the Wangara WA showroom today and was greeted by a young man who attended to my broken roller blind (purchased from somewhere else) and the need for some blind parts. The experience was so efficient and he had no issues with fixing and explaining the issue to me. He smiled and genuinely cared (unlike other blinds companies) I walked away with a problem fixed and wished I had seen them years ago! Show details

Jack K.
Jack K.
 

Got new roller blinds installed with a sheer curtain in the master and it came out amazing. Thanks to Vee for her help in choosing a good colour combination. Turned out great! Show details

Jacqueline R.
Jacqueline R.3 posts
 

Wangara seems to be most helpful of them all. Vanessa was fast to respond to my parts-query and without hesitation has helped me out. Customer Service PLUS. She deserves her boss to buy her a coffee and a cookie.

Chris
ChrisWA
 

I called in with an issue with our old blind controller chain, Ian was very helpful he gave me a free new chain and sent my on my way thanks for the great prompt Service Show details

Bec79
Bec79WA
 

I recently had the pleasure of visiting ABC Blinds and was warmly greeted by Vanessa & I must say, her experience was outstanding. From the moment I walked in, she was very knowledgeable and friendly. She took the time to listen to my concerns and provided expert advice on the needs/wants. What impressed me the most was her transparency and… Read more

honesty exhibited throughout the process. Vanessa kept me informed every step of the way, explaining the product and process in detail and providing fair pricing options. Not only was she very helpful, but she also went above and beyond by offering recommendations to to ensure I was receiving the right product within my budget. I highly recommend you deal with Vanessa at ABC Blinds to anyone in need of reliable and trustworthy service. Her exceptional service, expertise, and dedication to customer satisfaction have earned my trust and loyalty.”

Travis B.
Travis B.WA
 

I loved the experience and how much Vanessa help, she had a great attitude and was super helpful, she showed me the best deals and even recommended a couple sides that where very delicious, can't wait for my next visit Show details

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