ABC Blinds and Awnings

I had a great experience with my shopping. Roshi was very polite and helpful throughout my visit. She listened carefully to what I needed, provided excellent advice, and made the whole shopping experience easy and enjoyable. Her professionalism and positive attitude were greatly appreciated. Thank you for the wonderful service!

Was helped by great staff member Ian at the Wangara showroom. He was so very helpful and friendly with my few items of enquiry, we have many ABC blind products in our home purchased over many years always find the service wonderful. Thank you Gina Show details

The ABC Contractor Ralph was very knowledgeable about all the products and professional. He answered all my questions, it was a great experience. Can’t wait for my new duo blinds and door sliding blinds. Show details

Ralph came to measure up and gave me a quote for electric outdoor blinds. So helpful and friendly. Explained the product. I'm also ordering sheers for my bedroom as a result of his help Not your typical pushy salesperson. Very pleased with the price and product Thankyou Ralph Show details ·  1

If you want good blinds they're up there, well-priced, good quality. If you want good repair service they're chaotic, at least recently. It took one week to log a service call. It seems not all their reception staff know they have separate processes… Read more

for in-warranty and out of warranty blinds. Ours was out of warranty when it needed a fault fixed and it seems you have to log a call online in this case, not that I can see anything distinguishing the services on their website. It was only when I visited the Cannington shop to return a colour swatch and asked about my service call that I was informed of this. So several emails and phone calls later from my first contact a chance conversation got me on the right track ( no pun intended) after no one did anything initially. So I paid the standard $270+ service fee and got given a date 2 weeks out, no problem. Day before I got a clear reminder SMS message to be at home 7am to midday. Which I was. Nobody showed by midday. Called Cannington and a very nice lady apologised, said she'd chase it and maybe he was late because he'd hurt his ankle. Mmm. A while later I got an SMS from the service tech ( without using his ankle I imagine) saying they'd be " about an hour" , which I asked meant what time? 1.15. They made that, fixed the blind in about 15 minutes. I think for a premium service fee ABC Blinds can do a lot better. Their problem is not their product, nor the niceness of their staff. They are just disorganised and poor communicators. Hoping the latest set of blinds we ordered with them get better future support.

A big thank you to Ralph and his team. ABC have provided great service, competent tradesman who are always on time, show courtesy on sites and always clean up. They have a great range to choose from and with Ralph's extensive product knowledge it… Read more ·  1

makes our job so much easier when Renovating other people's homes. I have used ABC on multiple renovations and the feedback from my customers are always positive. I would gladly recommend them for your next project.

Our dog damaged my much-loved stylish ABC blind. ABC on site workshop were able to repair the blind at a very reasonable cost. On another occasion they replaced a broken chain at no cost. A generous gesture. Thank you ABC Blinds & Awings, for extending the life of my much loved blind, saving me money, and avoiding unnecessary landfill. A great business that values customers, repairs, quality and sustainability. Highly recommended Show details

Ralph came out to measure and quote for our blinds and was fantastic from start to finish. He was friendly, professional and knowledgeable, and made the whole process really easy. He took the time to explain the different options and helped us work out what would suit the house best. Show reply

Ralph was super helpful with guidance. Quote lead to us booking in, he assisted with the booking process - much appreciated. We look forward to seeing the end results in a few weeks. Thanks Ralph Show reply

Extremely disappointing experience with ABC Blinds’ Outdoor Division. The customer service has been terrible from start to finish. Our outdoor blind is only 8 months old and is still under warranty, yet getting support has been incredibly frustrating. I had to chase the team three separate times because no one returned my calls. After finally… Read more

booking a service technician to inspect the blind, they didn’t even show up for the appointment, and there was no communication or explanation.

When a product is still under warranty, you expect prompt service and support. Instead, I’ve experienced poor communication, broken commitments, and a complete disregard for my time. Based on my experience, I wouldn’t recommend ABC Blinds’ Outdoor Division.

I am disappointed with the service from this blinds company. My installation was scheduled for a specific date, but it was delayed without proper notice or clear communication. I had to follow up multiple times to get an update. The company also requests payment before the installation date, but the delay in the installation is terrible. I have… Read more

been waiting until now, but still no one is coming. The late installation caused inconvenience and disrupted my schedule. The lack of communication and delay in service were frustrating.

I’m not really recommending the ABC blinds company, it was frustrating to deal with them. I wish I could cancel and get all my money back.

I hope the company improves their time management and keeps customers better informed in the future.

Their installer a [Content Removed] guy came to install some blinds and his attitude when he saw me as a women immediately give me a bad vibe, he said he could not get his ladders into my bedroom, and I need to shift my bed. As I was alone in the house, I said to him, I will get you another ladder, he ask me to rebook, I said I needed the blinds… Read more

urgently due to summer sun coming into the bedrooms. My ladder was shorter and easier to manoeuvre., I watched him and he turned around and ask me to [Content Removed], twice he said that to me. Four letter words. I could have asked him to leave but I felt intimidated as he was taller and stronger and do not want any violence towards myself. I can tell he is an angry person. I kept quiet and let him do the job and he left. I rang up ABC blinds in Wangara and they said they will Investigate but todate nothing has happened. No apologies. This guy is aggressive and could be violent. I will not use this company again. This happened nearly two months ago from memory. This is a genuine review of the company from a woman who could suffer violence on that day, as it is suffered abusive language.

Ralph was very professional in his advice to us to enhance our living area. We were very confused in making a decision and Ralph with his patience and understanding solved our dilemma with his decorating advice. We strongly recommd Ralph to others. Show reply

Ralph Caccamo is easy and professional to deal with with a vaste knowledge of the products, styling and with a sense practicality. He is also prepared to offer competitive pricing. Would definitely recommend dealing with him. Show details ·  1