The Shutters Department
- shuttersdept.com.au
- ✓ Verified company
849 reviews · Statistics
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Reviews
Shutters, wow soooo good
Shutter team were so easy to deal with. Delivery of shutter were in a timely manner and installation was very easy
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Very professional.
Always kept up to date on delivery and product looks great.
The best way to self install shutters
Ordered shutters for a self install. I was sceptical at first but it was a pleasant experience. They were made very quickly and the quality is great. The fit was perfect and we are very happy.
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Saved a fortune
After a phone call to adjust the louvre widths once my order was placed the whole process was a breeze. Shutters fitted perfectly and were a doddle to install. Very pleased with the quality and the fresh look they've given my house.
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So easy
Our shutters arrived safely and were so easy to install. They look fantastic! The company were so easy to work with and communication is a strong point!
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Great service
The shutters are high quality. We were so pleased with our first order we got more.
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Shutters easy to install
I ordered outside mount and happy with the end product. Easy to install and looks great.
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Stunning
Shutters definitely changed the room ambience. The team was quick to arrange a replacement for two of our shutters. Definitely increased our valuation.
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Excellent product and excellent staff
Staff very helpful on phone and product was excellent. I was a interstate buyer very easy to do.
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Long over due
The shutters have completly changed the room wish we had done it along time ago.
The whole process was easy with quick responses to all queries.
We are installing ourselves and was actually impressed with the construction of frames as to how sturdy and simple they are to put together and install.
We have 3 large wall windows left to purchase and can't wait to get completed.
Definitely value for money , thanks for supplying a great product.
Best investment!
I love my new shutters. They do everything I was hoping for but more importantly they maintain the temperature in what was either a very cold or very hot room due to the positioning of the large single glazed window. The whole process from the order phase to self-installation was very clear and easy to follow, and communication throughout the process was excellent. The product itself is great! The staff are very friendly, knowledgeable and helpful. Highly recommend The Shutters Department. I will be a returning customer.
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Great shutters
Great shutters. Missing a star because screws weren't long enough so had to use my own and delivery was annoying. Had to use a whole day off. But otherwise good.
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Could not be happier with our shutters
I cannot state how happy we are with our shutters. High quality, perfect fit, easy to install. When ordering items like this online, as a DIY option, I sometimes think you have to make some compromises. I have no doubt our shutters are as good, if not better, had we had someone come out to install. Very happy customer!
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So easy it's ridiculous
The entire process is so simple. From measuring to online confirmation. From delivery to the ridiculously easy installation.
The biggest stand out is the low price. It makes sense because you're cutting out the middle man. You only need to be a little savvy with a cordless drill, plus there is plenty of videos on YouTube to help.
Great produce
Looks perfect. Great design. Easy to install. Regular updates on production and transportation excellent.
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Can I get a free measure and quote I’m in Drummoyne NSW
Hi Amy, we have a partnership with Spotlight which can help organise this for you. We don't have access to their schedules I'm so sorry so I will need to get you to contact their customer care team on 1300 662 742. If you are happy for us to guide you to do this our team would be happy to help via phone, zoom or email.
Had our shutters delivered but 3 door are damaged - how do I go about sorting this out with you - please advise
Hi Stephen, take photos of the damage (I would think it's what they call the D mould that is broken) same thing on 2 of our 8 shutters. Send them an email (info@shutterdept.com.au with the photos and explanation and they'll ring you to confirm. They sent us new parts.
They where fantastic about the claim. Can't fault their level of service.
Hi Stephen, really sorry to hear about the damage to your panel! Joanne, thanks for stepping in, you nailed it :) Please send us some photos of the damage to info@shuttersdept.com.au. We'll give you a call first thing Monday to resolve any issues. Have a great weekend, look forward to speaking Monday.
Thank you I look forward to your call.
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Details
How does ordering work?
The Shutters Department lets you order DIY plantation shutters after inputting details on your windows in its shutters recommendation engine. This information generates a recommendation on which shutters to buy, including the mounting style, frame style, number of panels and midrail, along with a free instant quote.
About the shutters
The plantation shutters sold by the Shutters Department are constructed from aluminum reinforced PVC, which the company states are strong, durable and resistant to wear and tear. They’re available in 3 shades of white, for compatibility with a wide range of home designs.
The Shutters Department states that its shutters are easy to install, even for DIY novices.
Points of praise
- With an outstanding 4.9-star rating, The Shutters Department has devised a strategy that is popular with homeowners.
- The vast majority of reviewers reported that it was easy and straightforward to order the shutters online; a theme which was followed through by the easy installation process. Reviewers required minimal to no guidance from staff members to install their shutters.
- Customer service was cited as another plus point; with clear communication from staff members and telephone follow-ups when required, for example to confirm measurements.
- The shutters themselves were reported to be made of excellent quality material. They also enhanced the look of a room, to reviewers’ delight.
The Shutters Department has outdone itself this year, garnering praise from householders and winning a 2022 ProductReview Award fir Best Blinds & Shutter service. Reviewers were most impressed by the outstanding product quality of the shutters.
Contact info for The Shutters Department
Extra Information
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