The Shutters Department

The Shutters Department

4.9

849 reviews · Statistics

PositivevsNegative
100% · 8462 · 0%
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Return Claim MadeYes (5) · No (670)
Warranty Claim MadeYes (8) · No (691)
Product Quality
4.9 (699)
Shipping
4.5 (591)
Well constructed shutters
Easy DIY installation
Friendly and efficient customer service
See the Best Blind & Shutter Shops in 2023 as rated by Australians on ProductReview.com.au.

Reviews

849 reviews
Dino
Dino

Shutters, wow soooo good

Heidi
Heidi South East Queensland, QLD

Very professional.

Always kept up to date on delivery and product looks great.

Chris Campbell
Chris Campbell · 2 posts

The best way to self install shutters

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Darren
Darren

Saved a fortune

Product Quality
Shipping
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Renee North
Renee North

So easy

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Jennifer Lees
Jennifer Lees · 2 posts

Great service

Isovist
Isovist

Shutters easy to install

Product Quality
Shipping
Patrick
Patrick

Stunning

Product Quality
Shipping
Peter Robinson
Peter Robinson

Excellent product and excellent staff

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David R.
David R.

Long over due

Troopy owner
Troopy owner · 2 posts

Best investment!

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K S.
K S.

Great shutters

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Regan Bunny
Regan Bunny · 2 posts

Could not be happier with our shutters

alexdew79
alexdew79 Greater Melbourne (Outer), VIC · 2 posts

So easy it's ridiculous

Joanne
Joanne Southwest, VIC

Great produce

Questions & Answers

Amy Stockham
Amy Stockham · 

Can I get a free measure and quote I’m in Drummoyne NSW

The Shutters Department
The Shutters Department · 

Hi Amy, we have a partnership with Spotlight which can help organise this for you. We don't have access to their schedules I'm so sorry so I will need to get you to contact their customer care team on 1300 662 742. If you are happy for us to guide you to do this our team would be happy to help via phone, zoom or email.

Guest
Dado
Dado · 

what size Blades are available?

The Shutters Department
The Shutters Department · 

Hi Dado, Our blade size is 89mm :) most of the information about our Shutters is one our website, otherwise feel free to give us a call or email and we can assist quicker!

Guest
Stephen G.
Stephen G. · 

Had our shutters delivered but 3 door are damaged - how do I go about sorting this out with you - please advise

joannepedwards
joannepedwards · 

Hi Stephen, take photos of the damage (I would think it's what they call the D mould that is broken) same thing on 2 of our 8 shutters. Send them an email (info@shutterdept.com.au with the photos and explanation and they'll ring you to confirm. They sent us new parts.
They where fantastic about the claim. Can't fault their level of service.

The Shutters Department
The Shutters Department · 

Hi Stephen, really sorry to hear about the damage to your panel! Joanne, thanks for stepping in, you nailed it :) Please send us some photos of the damage to info@shuttersdept.com.au. We'll give you a call first thing Monday to resolve any issues. Have a great weekend, look forward to speaking Monday.

Stephen G.
Stephen G. · 

Thank you I look forward to your call.

Guest

Get an answer from our members and The Shutters Department representatives

Details

How does ordering work?

The Shutters Department lets you order DIY plantation shutters after inputting details on your windows in its shutters recommendation engine. This information generates a recommendation on which shutters to buy, including the mounting style, frame style, number of panels and midrail, along with a free instant quote.

About the shutters

The plantation shutters sold by the Shutters Department are constructed from aluminum reinforced PVC, which the company states are strong, durable and resistant to wear and tear. They’re available in 3 shades of white, for compatibility with a wide range of home designs.

The Shutters Department states that its shutters are easy to install, even for DIY novices.

Points of praise

  • With an outstanding 4.9-star rating, The Shutters Department has devised a strategy that is popular with homeowners.
  • The vast majority of reviewers reported that it was easy and straightforward to order the shutters online; a theme which was followed through by the easy installation process. Reviewers required minimal to no guidance from staff members to install their shutters.
  • Customer service was cited as another plus point; with clear communication from staff members and telephone follow-ups when required, for example to confirm measurements.
  • The shutters themselves were reported to be made of excellent quality material. They also enhanced the look of a room, to reviewers’ delight.

ProductReview_2022 Awards_logo

The Shutters Department has outdone itself this year, garnering praise from householders and winning a 2022 ProductReview Award fir Best Blinds & Shutter service. Reviewers were most impressed by the outstanding product quality of the shutters.

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Contact info for The Shutters Department

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