I found the whole experience excellent.
From the very smart web site including all of the tips where you need them.
When I placed the order I received a call as promised and they made excellent recommendations that I accepted.
I was kept informed as to the progress all the way through and they arrived early in boxes labelled with the room names.
They were simple to install and they look great.
Really well done.

Excellent experience, easy to assemble for me, however not sure how a person without construction experience would go as there were no enclosed instructions (these could have been online...)

The Individual service to make sure all the measurements were correct and ongoing service was amazing. They kept us constantly informed of progress and the product is great.

Installed myself and found it very easy. One window came fully assembled and the other just needed the frame screwing together.

After receiving and installing my third order from the Shutter Dept believe me when I say they are 100% easy to work with and even easier to install! Don’t think about it just do it!!

Easy to measure
Instructions for installation were easy to follow
Only downfall was the wait for delivery but due to overseas manufacturing this is understandable

Another great experience. Great price, quality materials and easy to install. The entire process from measuring to ordering and installing is trouble free due to good communication and resources online. Highly recommended.

I have just purchased and installed my second batch of shutters through the shutter department. Just like the first order, we were kept informed of progress along the way and advised of any unforeseen delays. The products themselves are exceptionally well made and packaged as well as being relatively easy to put in place. I had very few issues with either batch of shutters when I installed them and I have now put shutters on 10 of my windows.
I still have some windows to go and will definitely come back to the Shutter department to purchase their products.

Website very easy to use.
Process of measuring and ordering very professional, folliwed up with telephone check that our measurements were correct.
We installed tge blind ourselves and have no carpentry skills. Following the video made it realy easy.

Excellent communication from the beginning & was kept informed if the progress of the plantation shutters. Easy to install, look amazing! Really happy with the quality and price compared to other companies.

Great service and communication. Easy to use website. We received and installed easily, exactly what we ordered. Only negative was the transport company’s tracking.

Great shutters. I've ordered multiple now and very happy with the quality as well as my interactions with the very helpful team.

All good from follow up with order to delivery I installed the shutters myself and all my friends and tradies have been most impressed

Love these shutters! From beginning to end the Shutter Department crew were so helpful and kept me apprised of progress all the way!

All went well from the order which I place online I was told some one would call me in a couple of days to confirm the order all went well from start to finish

Easy company to work with when measuring and ordering, checked in with me to make sure they were what I wanted and good quality shutters! Will use again!

Very professional, we had support(actual conversations)the whole way through, from measuring to ordering. The website was easy to use. We had no problems with post purchase. We installed ourselves with no issues, really easy to install(watched the installation clip). Will use The Shutters Dept again.

from the start they are professional, the website is easy to use and very informative. Then they call you, yes they talk to you, to confirm your dimensions are correct well before manufacturing starts. Then you are kept informed on the status of your order until you received your shutters. Actually they sent me a message saying they couldn't see if the shutters were delivered and that they would get back to me, I received the shutters the day before. I have fitted the first order, all good and looks great. If you are looking for me to say something negative, sorry, I have nothing negative to say. I am in sales, and I have learnt a lesson or two.

Great quality, look fantastic and great service, gave a call to make sure everything was fine. And was easy to install.

My husband installed the shutters and found them very easy after reading the instructions. We found the company very good to deal with,and there products excellent. Would recommend them to all.