The Shutters Department

Super easy process to measure & quote. Really great communication from start to finish. Super simple DIY installation. Will be using again & recommending to others.

Installed them all myself these a 3 out of the 8 shutters I put up.
The online store is easy to use .

The product is good, but there was a mix-up with the order which I feel they dealt with very well. So I was still happy with how they dealt with this. Then I received the order, a very good product but the order was wrong. I didn't get what I ordered. I had asked for a split blind so I could open the Top half separate from the bottom half. I guessed that since they handled the building and shipping issue so well all would be sorted. Once I got talking with them there was no issue and they sent out a replacement straight away.

Was easy from start to finish, ordering, installing and updates all along the process. Was a bit of a wait but worth it.

Very well packaged well made love these shutters they make my windows look beautiful
I’m so happy with my purchase.

The Shutters Dept have been amazing. Communication is clear, they are helpful and keep you informed every step of the way. The product is great value, we ordered the aussie made shutters and they look great, we couldnt be happier with the product or price. Will definitely use them again and I am already recommending them to friends.

Only item for improvement would be their shipping contractor but Im not marking them down on that.

The blinds were manufactured perfectly, the only real problem is that delivery took way too long, if you guys got the logistics right, you would be world beaters

The whole process was clear from start to finish. From the measuring instructions to configuring the right layout for our windows. We got help from Kate, too, which was just fantastic. And we were kept up to date as our shutters were made and delivered. We would definitely purchase from here again

Super easy website navigation and instructions to ensure precise measuring. Wonderful customer service. Samples are a great size and really help you to see the select the right colour. We have no trade experience and found it so easy to install the blinds ourselves. Extremely happy with the service and product and will def use again and happy to recommend to others.

Good experience from ordering and the team calling to make sure the order was spot on, through to easy installation once they arrived. They look awesome too, will be ordering another set for our living room!

Excellent service staff very helpful when ordering. Blinds arrived well packed and in good order. They were easy to install and look great!

Product was as expected, easy to install, however could have been packaged a bit better as one shutter was broken. Suggest frame/shutters are disassembled for freight.

We were guided through step by step with easy instructions on how to measure our windows and the best options for us. The installation was super easy and quick. Although transport did take some time we were kept updated and informed along the way. 10/10 service and quality.

I am going to buy more ! Such a good product, perfectly made, simple to install. I am so excited. Great company to deal with! So easy.

Great product, great service, great price, hassle free ordering process. Very easy to install and good quality finish.
Staff were very determined to make sure we got exactly what we were after.