Reviewer Photos & Videos
Exactly what we wanted
Easy process to order with great communication throughout and updating us on delivery and it was a very easy DIY installation.
Excellent product at a very good price
Purchasing process was excellent. A representative went through the order verifying your order and discussing other options in design. Installation was easy for anyone with reasonable handyman experience. I have had two lots now ,our own and a set for my daughter. By the time I was fitting my daughter I was doing a window in 20 minutes. Great product.
Very impressed with the shutters, well packed when they arrived and very easy to install.
I have had commercially installed shutters in other homes and these are equally as good. Please just sort a couple of things out with your website and everything will be perfect. This is my second order and once again was unable to save my order and had to restart and complete with the help of your staff.
Great product. Better service.
I can't rate the Shutters Department highly enough. From their initial contact through to preproduction, production and delivery, communication was A1. Special thanks to Bella for her assistance from go to whoa.
The end product is fantastic and easy to install. Very little assembly required. If you get the measurements right at the beginning the end product will be perfect. A word of advice... check confirmation emails regarding measurements twice. I made a typo and had a shutter that was 200mm too long. My mistake.
We've ordered 7 and have 4 mote to go.
100% genuine company
Awesome very easy to deal with the staff are amazing with service outstanding
The ordering of my shutters and blinds was so easy
Better than expected!
Highly recommend anyone wanting great service & produce with huge savings, on time delivery and easy to install with clear instructions, extremely happy
Support Australian Made!!!
My husband and I are absolutely thrilled with the service, attention to detail and superb quality of the final product! We are so glad we made the decision to pay a little more and support Australian-made! Exceptional quality, worth every cent.
After a few hiccups along the way due to Covid and transport difficulties, we received our shutters! We are so happy with them! Customer service was amazing and we were always kept up to date with delivery times if things changed due to unforeseen circumstances! Have recommended to all my family and friends who are currently renovating! Special mention to Katie and Christina who have been amazing during this entire process! ❤️
Great quality and they look really good
I ordered the Chinese made shutters and cannot fault the quality.
My son-in-law was so impressed he has now ordered to install in his place.
So easy to install
We have just finished installing our shutters. Each window took less than 30 minutes! And they fit perfectly and look fantastic.
Thank you, the service and product can’t be faulted
Great product at a great price with excellent service!
The website made it very easy to walk through measurement and choices of framing. The staff following up to talk through selection made it very easy to feel safe and supported.
Very impressed with the level of customer service this company has provided from start to finish. We absolutely love our new shutters! We did find one was damaged when sent to us, however they were very prompt with their response and offered to send out a new one the next day! This service is what has led me to still give a 5 star review.
Easy straight forward process to understand what the product is and customise the order to suit my needs. The order was followed up and approximate delivery dates set. The fittment of the shutters was straight forward and installation was trouble free. Service and follow up was top notch.
Absolutely fantastic shutters!!
Extremely easy installation did it myself it took 1hr absolutely beautiful product! Fantastic service from the staff, I had 2 phone calls to make sure my measurements were good and emails for delivery updates! I cannot rave enough about the Shutter Dept I’m am going to purchase another 7 window shutters absolutely love them!
The reviewer stated that an incentive was offered for this review
Everything was a breeze. From ordering to getting updates, go receiving and installing! Couldn’t fault them one bit!! Cannot wait to buy from them again and have already had friends purchase from them!
Questions & Answers
what size Blades are available?
Hi Dado, Our blade size is 89mm :) most of the information about our Shutters is one our website, otherwise feel free to give us a call or email and we can assist quicker!
Had our shutters delivered but 3 door are damaged - how do I go about sorting this out with you - please advise
Hi Stephen, take photos of the damage (I would think it's what they call the D mould that is broken) same thing on 2 of our 8 shutters. Send them an email (firstname.lastname@example.org with the photos and ...explanation and they'll ring you to confirm. They sent us new parts. They where fantastic about the claim. Can't fault their level of service.
Hi Stephen, really sorry to hear about the damage to your panel! Joanne, thanks for stepping in, you nailed it :) Please send us some photos of the damage to email@example.com. We'll give you a...call first thing Monday to resolve any issues. Have a great weekend, look forward to speaking Monday.
Thank you I look forward to your call.
Could you please tell me what material your white plantation shutters are made off. And how much appr. It will cost to cover a window size 2.06 metres high by 1.48 metres wide. Can you adjust the louvres individually top and bottom.
Suggest you check their website or contact them directly
Get an answer from our members and The Shutters Department representatives
How does ordering work?
The Shutters Department lets you order DIY plantation shutters after inputting details on your windows in its shutters recommendation engine. This information generates a recommendation on which shutters to buy, including the mounting style, frame style, number of panels and midrail, along with a free instant quote.
About the shutters
The plantation shutters sold by the Shutters Department are constructed from aluminum reinforced PVC, which the company states are strong, durable and resistant to wear and tear. They’re available in 3 shades of white, for compatibility with a wide range of home designs.
The Shutters Department states that its shutters are easy to install, even for DIY novices.
Points of praise
- With an outstanding 4.9-star rating, The Shutters Department has devised a strategy that is popular with homeowners.
- The vast majority of reviewers reported that it was easy and straightforward to order the shutters online; a theme which was followed through by the easy installation process. Reviewers required minimal to no guidance from staff members to install their shutters.
- Customer service was cited as another plus point; with clear communication from staff members and telephone follow-ups when required, for example to confirm measurements.
- The shutters themselves were reported to be made of excellent quality material. They also enhanced the look of a room, to reviewers’ delight.
The Shutters Department has outdone itself this year, garnering praise from householders and winning a 2022 ProductReview Award fir Best Blinds & Shutter service. Reviewers were most impressed by the outstanding product quality of the shutters.
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