The Shutters Department

The Shutters Department

 Verifiedshuttersdept.com.au
The Shutters Department
4.9

897 reviews

PositivevsNegative
100% · 8932 · 0%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Quality
4.9
Shipping
4.5
Well constructed shutters
Easy DIY installation
Friendly and efficient customer service

Reviews

897 reviews
897 reviews
Amanda
AmandaHunter Region, NSW4 posts
 

Super Happy Customer

Super Happy Customer.
I ordered 2 x shutters. I was inintally hestiate about ordering on-line. Let me say that the product I received was perfect, perfect size, perfect fit and great qualitiy.
The customer service was awesome from start to finish, the young man confirming the measurements with me actually picked up a mistake in measuring I had made - which I am super grateful. The shutters were delivered in the time frame provided and I was informed nearly on a weekly basis of the shutters status. The shutters were simple to install - great instructions were provided. Thank you I will be a returning customer. Show details ·  1
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Eli C.
Eli C.Sydney, NSW
 

Amazing quality and service

The one stop shop for amazing shutters :) I started with one window and eventually converted my whole top floor to shutters after seeing the great quality and super easy installation. I would highly recommend this product and the customer service is second to none. Show details ·  1
mj
mj7 posts
 

Happy customer

The Shutter Dept team help all the way thru the process. We received regular emails to update on progress. We went DIY from measure thru to install and we are thrilled with the results. We found them easy to assemble and install. Any info needed was easy to find. Customer service very helpful. So happy with the result, they look amazing. Show details ·  1
Shipping
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Nathan J.
Nathan J.Central, SA
 

Plantation Shutters

Outstanding customer service, thank you Sarah and team at shutter depot Show details ·  1
Shipping
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Darren
Darren2 posts
 

Fantastic product

The shutters are every bit as good as custom made shutters. Easy to install and they look fantastic! Show details ·  1
Shipping
Angela
Angela
 

100% Recommended

We are extremely happy with our recent purchase from The Shutters Dept. They had great phone support and they know their product very well. I would happily use them again and recommend to others. Show details ·  1
Catherine
CatherineSydney Surrounds, NSW
 

Highly recommended. Will be ordering again

Shutters arrived today and were installed and good-to-go in ten minutes. They fit perfectly! Massive thanks to the staff for making the ordering process so seamless. Will be ordering more shortly. Show details ·  1
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Kristin
KristinMetropolitan Adelaide, SA2 posts
 

Great service

The customer service is brilliant, very easy to contact, clear messages and regular updates. The process was very easy from the start, and the final product is amazing and changed our whole space. I highly recommend this company. Show details ·  1
Product Quality
Shipping
Thomas Ahmat
Thomas AhmatCentral Queensland, QLD
 

Excellent quality blinds. Have ordered more for the house renovations

Can not fault the product or service. Been great product Show details ·  1
Bob M
Bob MPerth, WA3 posts
 

New Shutters

Great Service from The Shutters Dept. The products were easy to install and look Great. Show details ·  1
Shipping
kim32
kim32South East Queensland, QLD19 posts
 

Awesome - don’t go anywhere else

I don’t usually do 5 star, but the service and assistance I’ve had from the team has been absolutely amazing. Helpful along every step of the way and the shutters are simply gorgeous and great quality. I’m now on my 4th order :) Show details ·  2
Shane
ShaneThe Mallee, VIC
 

In our top 2 businesses we deal with

Great Company to deal with. Website is easy to use, backed up with friendly phone and email staff, who check your orders and keep you informed of production and delivery. Product always arrives well packaged, in good condition, and very simple to install. We will continue to use them across our family houses. Show details ·  1
Eric
Eric5 posts
 

Shutters

My shutters when in perfect, as a DIY installation my shutters where so easy to install and look great!!
The staff were very helpful right from ordering through to delivery.
I would highly recommend The Shutter Department. Show details ·  1
Kerry
Kerry2 posts
 

This is a great service

I recommend this company, excellent assistance and great product. I needed a handy man for installation. Show details ·  1
HELEN
HELENQueensland
  Verified

Don’t go anywhere else

Excellent accurate ordering system, so easy to use and well explained. Brilliant follow up service to check on tracking status. Fast response to email enquiries. Top service! Show details ·  1

Questions & Answers

Joan J
Joan J

where are your white plantation shutters made

Eric
Eric  

The shutter Department Victoria

The Shutters Department
The Shutters Department   DM   
Amy Stockham
Amy Stockham

Can I get a free measure and quote I’m in Drummoyne NSW

The Shutters Department
The Shutters Department   DM   
Dado
Dado

what size Blades are available?

The Shutters Department
The Shutters Department   DM   

Hi Dado, Our blade size is 89mm :) most of the information about our Shutters is one our website, otherwise feel free to give us a call or email and we can assist quicker!

See all The Shutters Department questions

Details

How does ordering work?

The Shutters Department lets you order DIY plantation shutters after inputting details on your windows in its shutters recommendation engine. This information generates a recommendation on which shutters to buy, including the mounting style, frame style, number of panels and midrail, along with a free instant quote.

About the shutters

The plantation shutters sold by the Shutters Department are constructed from aluminum reinforced PVC, which the company states are strong, durable and resistant to wear and tear. They’re available in 3 shades of white, for compatibility with a wide range of home designs.

The Shutters Department states that its shutters are easy to install, even for DIY novices.

Points of praise

  • With an outstanding 4.9-star rating, The Shutters Department has devised a strategy that is popular with homeowners.
  • The vast majority of reviewers reported that it was easy and straightforward to order the shutters online; a theme which was followed through by the easy installation process. Reviewers required minimal to no guidance from staff members to install their shutters.
  • Customer service was cited as another plus point; with clear communication from staff members and telephone follow-ups when required, for example to confirm measurements.
  • The shutters themselves were reported to be made of excellent quality material. They also enhanced the look of a room, to reviewers’ delight.

ProductReview_2022 Awards_logo

The Shutters Department has outdone itself this year, garnering praise from householders and winning a 2022 ProductReview Award fir Best Blinds & Shutter service. Reviewers were most impressed by the outstanding product quality of the shutters.

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