The Shutters Department

Everything from measuring ordering and delivery. Was easy. A misplaced box was quickly sorted. They even helped with a change of design caused by another trade after product was ordered.

The entire process from navigating my way through placing the order on your website though to the constant updates and rechecking of my order was fantastic. Even after taking delivery the online installing the product was first class.

Amazing service from start to finish. The phone calls, emails, ordering, delivery, after sales service. I cannot fault a thing. I have absolutely no issue in recommending The Shutter Dept

Just as we ordered and looks great.

The ease of ordering and the advise provided was 100%.

My only issue and it could have been me was during self installation I installed the first shutter with the bottom rail to the top and should have been the other way. I could not find instructions but worked it out and my wife accidentally dropped one shutter and damaged it.

Oh well, she has been tasked to order a replacement panel.

Very helpful team.

Everything was easy, customer service excellent, shutters are perfect, just love them and so easy to install, much easier than I was expecting, absolutely no issues with blinds or service, the price was great and all round I am very please with result. Would recommend the Shutters Department to all my friends and family.

Thank you for making this so achievable and easy.

Perfect fit! Great customer service, made sure that the order was correct beforehand. Shutters arrived when promised and everything was well packaged. Easy to put together and install and looks great.

Online order process was simple. Company kept us informed of order until the very last step. Shutters arrived without final warning. Ie we knew the week of delivery but were not advised which day, lucky someone was home. Installed blinds myself, easy as, having done this previously. Hinge alignment was poor but made adjustments as needed. Maybe an issue for first time installers who would assume perfect alignment. This was a case of moving hinges beyond the allowance of slotted fitting.
Minor issues, otherwise perfectly happy with the product and service!!!

Online ordering was easy by following the measurement directions. The order was confirmed during a phone call and follow up email. Emails kept us informed during each step of the manufacturing and shipping process. Our shutters were delivered on time, even though we had been told to expect a delay.
Install was a breeze as we kept referring to the installation video. The difference the shutters have made to our room is amazing! We are now measuring up to place an order for our utility rooms. I’d highly recommend Shutters Dept for your plantation shutters.

Store navigation was excellent. I was able to install the blinds by myself, very simple. They look great and are excellent quality. Delivery was good, communication the entire process was excellent.

Customer service was great they kept you updated with everything. Very easy to install looks great I will definitely be buying more for the other rooms.Website is very easy to use

Customer service was fantastic and easy to deal with from the first instance right up to the day after delivery where I scratched the shutter, requested some touch up paint which was sent via express post & received a few days later! Great product and very inexpensive! Wish I'd found these guys earlier before I spent way too much on my house full of shutters!

I installed my new Shutters into my kids bathroom and they have come up a “Million Bucks” Now, I’m taking measurements to do the rest of the house and I just can’t wait!

I was a little apprehensive about ordering online as our previous shutters had been measured and installed by another company. The website was easy to navigate. A rep called not long after our order was submitted to make sure we were happy. Communication re shipping and delivery was great. We were told the shutters would be delivered in approx 4 days but arrived the next day. They were easy to install. My husband was able to put them up on his own. And they look fantastic. Just as good as the ones installed by another company and were thousands $$$ cheaper!! Would definitely order again and my parents are looking at ordering through The Shutters Dept as well.

Easy to order online.Follow up call made by staff prior to order going through.Very helpful staff advising what would suit the Windows.
Minor delivery problem sorted by an email and phone call dealt with promptly.
Love the look of shutters can't wait to finish installing them.

The measuring & ordering process was v simple to follow. Staff at the shutters dpt very helpful and quick to respond to questions. End product v easy to install. Good quality product, would recommend and order from the Shutters Department again without hesitation.

Very happy with the quality of the plantation shutters. I installed them all myself, and it was really easy. The machining was excellent, with everything you need, included.
I actually ordered another house lot & cant wait till they come. The whole process was painless & they arrived in a matter of weeks

From my first enquiry to receiving my shutters I have been extremely happy. Great service and product. I was kept well informed of when they were being delivered and helped with the installation.

Loved the ease of the online store. Staff were great and knew their stuff. Installing the shutters was simple, quick and easy. Regular emails kept me informed on where my shutters were in the manufacturing and shipping process. I can not recommend shutters dept enough. Thanks guys!!

The whole experience was great from start to end. Once we had measured all the windows and filled out the forms online, we rang and spoke to a consultant just to confirm that we have done the measurements right. They were so helpful.
Once we received delivery of our order, which was actually quite quick, my husband and father in law installed them in no time. Very happy with the shutters and would definitely recommend them to others!!!