1 photo
Accent Blinds
3.2 from 317 reviews · View Statistics
Listing monitored by Accent Blinds

Reviews

  • Product Quality
    4.7 (74)
  • Return Claim MadeYes (2) · No (75)
  • Warranty Claim MadeYes (2) · No (74)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
dunccg
dunccg
  • 2 reviews
  • 1 like

Exploitative with call-out fees

published

My mother-in-law purchased an awning and three months after it was installed, the mechanism was damaged in the wind. She was ordered to pay a $110 call-out fee before anyone would even come to have a look at it (very much still under warranty), AND even though she was told that the serviceman was already in the area too. They claimed it was an act of god and were not liable to reimburse the call-out fee. Very disappointed at this exploitative nature especially considering she was even told on the phone after (and by the serviceman too) that had she not have mentioned the wind, it would have been repaired for free. So it's nice to know that this company punishes people for their honesty.

Product Quality
Incentivised Review No
Accent Blinds
Sarah M.Accent Blinds
dunccg
dunccg
Accent Blinds
Sarah M.Accent Blinds
Glenn
GlennSydney, NSW
  • 2 reviews
  • Verified

Great job done!!

published

Technician came out and measured up for blind, was friendly and informative. Installer was on time did a very professional job. Very pleased with the whole process!!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Accent Blinds
Sarah M.Accent Blinds
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Bazza
BazzaSydney, NSW
  • 3 reviews

PROMPT EFFICIENT SERVICE

published

We had smooth sailing in having timber style blinds installed. The shop outlet was most helpful and appointments to measure up and install were on time. Installation was quick and efficient.

Product Quality
Incentivised Review No
Accent Blinds
Sarah M.Accent Blinds
Bazza
Bazza

994653

Accent Blinds
Sarah M.Accent Blinds

Thank you

Blind & Shutter Shops

Find out how Accent Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Happy. Quote 80299.A
Happy. Quote 80299.ASydney Surrounds, NSW

ADMIRABLE SERVICE AND PRODUCT

published

The quote was given by a true gentleman who was knowledgeable regarding the products and helpful. He arrived at the previously advised time. He discussed various options which allowed us to consider what was best for us.
Another well mannered gentleman performed the installation. The blinds are aligned well with each other and he left the site clean having vacuumed after the installation. Communication with the office was always pleasant, professional and helpful.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Accent Blinds
Sarah M.Accent Blinds
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Nadene
NadeneSydney, NSW

Enjoying the privacy

published

Mick our installer has completed several jobs for us, he is always helpful and accommodating to our requested times and calls on approach

Return Claim MadeNo
Warranty Claim MadeNo
Accent Blinds
Sarah M.Accent Blinds

Hi Nadene, thank you for your review. We are grateful for the feedback as it ensures we are meeting our customers expectations. Please can you advise your order # so that we can share your review with the whole team.
Kind regards, Accent Blinds

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Brian H
Brian HSydney Surrounds, NSW

Roller blinds

published

We are delighted with our Accent roller blinds. They are a high quality product and the latest window installation was on time and completed with a professional touch. There is a wide range of fabrics and colours to choose from for each room . We now have Accent roller blinds on all the windows throughout our house. The blinds are very practical and functional in reducing the sun's glare and in providing privacy . We have been very happy to recommend Accent blinds.

Product Quality
Incentivised Review No
Accent Blinds
Sarah M.Accent Blinds
Brian H
Brian H

Do you want the order number or a description of our purchase?

Accent Blinds
Sarah M.Accent Blinds

Hi Brian, your order number please. It will be a sequence of number plus 1 letter at the end (for example 89541.A). Many thanks, Accent Blinds

Darren Hazelwood
Darren HazelwoodSydney, NSW

Perfect blinds block out sun better than what I had

published

I very satisfied with installation time and friendly staff very easy to navigate up and down cords , staff installed blinds in a professional way and explained everything to me

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Accent Blinds
Sarah M.Accent Blinds
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Happy customer

published

Very pleased with the service, workmanship & affordability. This is my third time using Accent Blinds. I recently recommended them to a friend who was also extremely happy with their products.

Product Quality
Incentivised Review No
Accent Blinds
Sarah M.Accent Blinds
Daisy
Daisy

My Quote No 80181.B.

Dr. Truth
Dr. Truth
  • 3 reviews
  • 3 likes

Value and professionalism

published

Arrived on time for quote and fitting of blinds. Staff were professional and friendly. It was the best quote I received- good value. The only issue was the time taken to manufacture the blinds but even then, they did complete them in the time frame that was promised

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Accent Blinds
Sarah M.Accent Blinds
Blind & Shutter Shops

Find out how Accent Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all

Really fast service and and accurate install and great quality!

published

Requested contact via phone, fast appointment booked for the quote. Really fast service and and accurate install and great quality!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Accent Blinds
Sarah M.Accent Blinds

Hi Tianni, thank you for you positive feedback via product review. Please can you advise your order # so that we can pass on your kind words to the team who personally looked after you.
Kind regards, Accent Blinds

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Kerry and Greg
Kerry and GregHunter Region, NSW

Very happy. Should have done it years earlier.

published

Accent Blinds Wallsend showroom staff were engaging and knowledgeable, particularly in relation to their competition. They offered advice and solutions to our questions and openly provided additional useful info that wasn't specifically requested. Their measurer/installer was experienced and obviously had a deep knowledge of the product and issues relating to installation which meant he could provide advice about our particular situation.
Very happy with the utility and the appearance of our shutters.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Accent Blinds
Sarah M.Accent Blinds

Hi Kerry & Greg, thank you very much for your 5* detailed review and positive feedback! We are pleased to read that our Wallsend team looked after all of your requirements and that the whole process ran smoothly.
Warm regards, Accent Blinds

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Lyn
LynHunter Region, NSW
  • Verified

Fabulous job!

published

Well what a fantastic experience. From the measure up, choosing the product, quote, communication and installation, Accent were professional, efficient, pleasant, and provided a fabulous service. I would highly recommend them. I'm really happy with my vertical blinds. They fit perfectly and function well. Accent truly deserve this positive review.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Accent Blinds
Sarah M.Accent Blinds
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Shirley G
Shirley GSydney Surrounds, NSW

Excellent service

published

Choosing accent blinds I am so happy from the beginning of the process from Ian (sales rep) to Kerry on the phone to Andrew (installer)the young man who has done such a wonderful job. I am 84 years old and was worried, but i am extremely extactic with the workmanship and the teamwork that have been so kind to me. thank you all so much it looks beautiful.
Shirley - Central Coast

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Accent Blinds
Sarah M.Accent Blinds
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Robert
RobertSydney, NSW

Professional Service

published

Having used Access Blinds on other rooms in the house we were happy to use them again for our sons bedroom window. Fantastic service with a prompt quote and clarity around when they could install.
The installer, Milan, was very friendly and provided great advice around colour and style.
Very happy all round and would recommend to anyone seeking new or upgraded window coverings.

Incentivised Review No
Accent Blinds
Sarah M.Accent Blinds
melbourne4
melbourne4Hunter Region, NSW

Great service

published

Great service all round. All aspects of installation was perfect from front desk to quote to installation on day. Was very satisfied with product and friendliness of staff.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Accent Blinds
Sarah M.Accent Blinds
melbourne4
melbourne4

79850

Accent Blinds
Sarah M.Accent Blinds

Thank you

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Blind & Shutter Shops

Find out how Accent Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Read more reviews - page 2

Questions & Answers

Patrick W Suzanne S
Patrick W Suzanne Sasked

Why is Accent Blinds still allowed to trade. Rude customer service & never fix any issues? Robbers & down right thieves.

2 answers
JPK
JPK

The only reason they are still trading is because the building trade is booming. If they were around when times were tuff, they would be long gone.

David peters
David peters

the worst company i dealt with in my reno. they siliconed the whole thing together , the whole thing fell out after 2 months of opening, had 2 contractors called Cory parsons and Nathan lyons, left silicone also over new carpet, and lied also.

victoria.sharland
victoria.sharlandasked

My blinds from accent seemed to have warped. Has anyone else had this problem? Only had them 6 months

2 answers
Unhappy 1
Unhappy 1

My blinds which are roller blinds have all creased at the bottom. Not sure why. There is no point in asking Accent to do anything about it, as they do not have any customer service and they don't care anyway.
I hope they go out of business - they are shonks.

David peters
David peters

With mine they siliconed the whole thing to the ceiling, base and sides, if they have siliconed yours also instead of bolting them, one side may of disconnected, hence warping may be a result. not to mention all the silicone they left on carpet, and was not fitted right at all. very bad service as they didnt return calls, I had to ring fair trading for advice..

Jo
Joasked

I had 2 faux wood white Venetian blinds installed by Accent Blinds in a bedroom & they smell terrible. even after 4 weeks & constant airing of the room the smell is no better. Has anyone else had this problem? I just can't think what would be causing this smell, it's like rotten eggs or dead animal, not nice at all.

2 answers
SB
SB

Sorry Jo. I cant help you. I still havent got my blinds!!

gg
gg

I have the same problem with these blinds and also have had no support from Accent Blinds. I have asked Accent to remove the blinds and refund my deposit with no luck so far.

Get an answer from our members and Accent Blinds representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.