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ACN Pacific Mobile

ACN Pacific Mobile

3.2 from 26 reviews · View Statistics

Reviews

3.2

26 reviews
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Narayan

NarayanPerth, WA

Excellent service

published

I am using Vodaphone service since 2009. Recently switched with ACN Vodaphone, my experience is I am saving on monthly bills and also getting enough data for myself and family. It’s awesome when we use service with satisfaction and helping friends whom we know is great. I have no issue with this service.

Value for Money
Customer Service
Transparency
Incentivised ReviewNo
Plan TypePost-Paid with Phone
Included Data per Month50 GB
See all answers

Cant understand what language you are speaking

published

Shocking customer care, cant even provide me with someone who can speak proper english. Did Not resolve any issue you have lost a customer!

Ben

BenSouth East Queensland, QLD

  • 2 reviews

Customer for a few years now

published

I've been a customer of Vodafone through ACN Mobile for nearly 3 years now. I was able to get a slightly better deal through ACN rather than going to Vodafone directly. I still get by bill from Vodafone, and call Vodafone for service, however ACN just negotiates better inclusions and deals because they have a few hundred thousand customers or more in their network. Works for me.

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Caveat Emptor

Caveat EmptorSydney

  • 5 reviews
  • 2 likes

ACN Vodafone Mobile

published

I have been with them since April 2017. Got a good promo deal 13GB data for $50 pm. Was amazed it only took about 2 hours to port my number over from Amaysim. I know a lot of people say Vodafone network is no good but they really have improved since 2013. The 4G speeds in metro Sydney are amazing. Very easy to switch. They have also scrapped lock in contracts.

bella.

bella.

  • 4 reviews
  • 7 likes

Really happy

published
Ali

AliSouth East Queensland, QLD

  • 8 reviews
  • 17 likes

Terrible. ..you'll be calling india for any issues

published

Acn vodafone has been terrible. .
As I work all over brisbane I need a reliable network. .acn vodafone Is absolutely crap....I'd get messages from people asking me to call them back as my phone according to network information is off...although my phone is always on...complained and got told that everything is ok....lucky was on 1 year contract only

Helen

Helen

  • 3 reviews
  • 5 likes

Great customer services with ACN and its partner companies

published

I travel all over Australia and internationally and am so happy with the service I receive from ACN and its agency companies. I love that I am now with Vodaphone through ACN and am really happy with its great coverage and service as well as the additional support my ACN Independent Business Owner provides me. They sat and worked through my needs and wants and was able to give me a better value service plus savings WIN WIN!

Larry B

Larry BGreater Melbourne (Metropolitan), VIC

  • 7 reviews
  • 5 likes

Perfectly Legit

published

I have had ACN for nearly 3 years. I use it at home, mobile and office. I use their electricity and gas. Never anything wrong. Good service and web site is easy to use

hasan

hasansydney

Some good some bad

published

As a ACN mobile customer I was really unhappy. I was nearly quit from the business But things changing when Vodafone partnership with ACN. But dont use their internet bundle it is worst in history. But ACN NBN plan is so nice.

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Ryanlui

RyanluiVictoria, 3028

  • 36 reviews
  • 5 likes

DO NOT SIGN UP, ITS FROM A PYRAMID SCHEME

published

Do Not Sign Up to this Mobile network, the people behind this run a pyramid scheme based business. I know as I have been baited before to work for this scheme which I kindly declined.
Don't waste your time

absolute and utter worst phone service provider probably worldwide

published
Stung by ACN

Stung by ACNSydney, NSW

Dont fall for this scam

published

ACN is just another scam where a legion of wanna be millionaires (i know i was one too ) are trained to prey on their friends and family with so called great deals. The only people this deal is great for is for the owners of the business. Once you signed up it is very difficult to stop the services and even after you cancelled they will keep charging you. ...even after the minimum 2 year term say for a tablet.

Smokey

Smokey

  • 2 reviews
  • 4 likes

Awesome opportunity. Best out there

published

Before I joined Acn I was on Optus and screwed me multiple times. I am currently on a $50 a month. First month pro-Rata plus month in advance only cost me $56. This is the second month and I am happy with the service. I look forward to sticking with ACN.

  • Verified customer

They are thieves and liars

published

WARNING! ACN is a scam which needs investigation, i purchased a 100 plan and every month i would get $250+ every month....i called them and they said thats what i used in calls and then they said oh no it was your data but my data is always off i use wifi at home and at work...... they pressure you into a contract and lure you in with their fancy talk then they rip you and your family blind. Tell everyone not to use ACN unless you want to be reamed by bills and aggressive staff the have no customer service. STAY AWAY FROM ACN they are LIARS, CHEATS and SCAMMERS.

Jennybee

JennybeeYandina

  • 10 reviews
  • 15 likes

Fantastic service

published

My daughter and I have had ACN mobile plans for a few years now and we are both extremely happy. At work I need to deal with Telstra on a regular basis and have wasted hours of my life being passed about by people who don't know what they (or I) are talking about. With ACN the person who answers the phone is always able to help and they are based in Sydney so keeping jobs in Australia. Well done ACN. I would strongly recommend them and would not take my business anywhere else.

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Eric L

Eric LSydney

  • 2 reviews
  • 3 likes

could quit fast enough

published

i joined expecting great call charges....and data!. ....ended up with a 1400 BILL at the end of the month... no way I am joining again and wouldn't recommend it.

jon

jonAU

Best customer service

published

I have been with ACN on my mobile for 12 months they have reasonably great coverage and the best customer service. I had been with telstra for years with my business before switching to optus for 5 years and experienced poor customer service on both occasions. I swiched to ACN and their customer service is sensational they understand that people are going through tough times and are most helpful when sorting out my bill when I can not pay.
I now have my whole household on ACN services.
customer service is very helpful
wish I known of the company sooner

JIMBOB

JIMBOBSouthwest, VIC

  • 14 reviews
  • 21 likes

Great Customer service and pricing

published

A friend of mine signed me over to the ACN Mobile network and we now have ahome phone and internet plan with them too. We are very happy with the reception and coverage and the internet is just as fast as we have always had. We are getting what we always got before but now its costing us less. The customer service was the best thing about ACN to us. No computers, you just speak to a real person in australia that speaks english. Very happy we switched.
Great customer service. Very good coverage. Competitive prices
I wish I heard about ACN sooner!

Andrew2323

Andrew2323Macgregor

ACN

published
dean

dean

  • 5 reviews
  • 3 likes

wasted my time

published

I tried taking out mobile broadband with this company so applied online. A week later I had no response and i logged onto the website to check...application declined! They say if their is an issue so why no contact? i sent them an email that you have to wait two days for a reply. Apparently i have no credit history so they wont let me take out mobile broadband for $40! really? I have already got me and the mrs on vodafone for 2 years and can get a mortgage but this company was no help.
nothing
service awful

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Details

CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered Yes

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