- Pre-Paid Sim Only
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- Post-Paid Sim Only
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- Post-Paid with Phone
AI reviews summary
Pros
Cons
Verdict
Dodo Mobile offers strong value through affordable plans and reliable network coverage for everyday needs. However, customers frequently face rising monthly costs and inconsistent data speeds during peak periods. While the service is effective for basic use, administrative delays and long support wait times impact the overall experience.
Absolute nightmare. My service transfer was confirmed by Telstra 3 hours ago but Dodo have not activated my mobile service. I have been on their Chat for an hour but no one talking to me. Also tried ringing but the same problem. Now 5 hours later and still no mobile service. Terrible "lack of service". Do not risk losing communication with Dodo.
I had my DoDo SIM operating within 5 minutes of pressing the Online Activation. I don't know if it can get any better than that? I changed my mind, I am going to press 5 stars! Regards FD Show details
I wish I had zero star to give. I got a scammed, had been charged for few months mobile services, which I have never used for. Honestly, I don’t even recognizing the number. Dodo is a toral scammer, Stay miles away!! When I called customer service for help and they’re absolute hopeless as well.
Reviews with attachments
dodo mobile is good value, never had any problems in 4 years. my dodo allows me to pay my bill direct debit, and look up my other bills or get help. And they remind you if you bill is not paid and give you time to fix it. Show details
Good for the price .it is relible service. First 6 months was half price. Show details
Look what can I say I've been with dodo now for years and every time there's been shortage of internet or the internet's play enough and I call they fix it straight away I've never had any issues whatsoever absolutely love the company I don't all my billing my internet is all with dodo I couldn't be happier and if this was give me a $1,000 reward for this would be amazing thank you
Data has been an excellent nbn and energy provider. I have always had consistent supply and barely any outages. If there has been an outage they always provide incredible communication and accurate times. Their prices are quite competitive, and I often call up and request price matches with other providers or discounts due to my loyalty, and they… Read more
have obliged every time. Their website is easy to use, but the recent addition of the app has been even better. Would highly recommend!
I have been a happy customer of dodo since I bought my first mobile and the carrier was Telstra. They're even better now under Optus. There also was a time I got severely ripped of by AGL and thanks to switching to dodo I could afford (pretty much) unlimited electricity and gas , although I refused to allow my children to abuse that privelidge.… Read more
The customer service has always been great and even during difficult times I had no one to speak to the lovely people mostly phillipino listened and supported that stress as well. I have recommended dodo to so many and don't need any medal for that but would like to submit this for the competition about a prezzie.
Being with this , the most reasonable company, I know I'm rich and my phone works okay too.
Luv ya's From Michelle
I have been with Dodo since around 2021–2022, back when I was younger and they offered a $5 plan for a phone number with around 5GB of data. As I got older, I moved onto the $20 plan with 20GB of data per month, which was more than enough for my needs at the time. Over the years, the price and inclusions have changed, but I have found that Dodo… Read more
has continued to offer features that make the plans worthwhile. I currently pay $25 per month for 25GB of 5G data, with unlimited data banking, $100 of international call credit, unlimited standard calls, texts and MMS with no lock-in contract.
One of my favourite features is the unlimited data banking. Rather than losing unused data at the end of each month, I can keep banking it and build up a larger amount of data to use when I need it. I think this is particularly good value because there are months where I don't use anywhere near my full allowance, so it is nice knowing that the unused data isn't simply wasted. I also appreciate that there are no excess data charges if I use all my included data and I can continue using data at slower speeds instead.
Another thing I have appreciated about Dodo is their customer service. I once had an issue where my mobile data wasn't working, so I contacted their customer service team for help. The person I spoke with was very helpful and friendly and took the time to assist me with troubleshooting the issue. They also gave me $5 off my next monthly payment as a goodwill gesture, which I thought was very generous. It was a small thing, but it left a good impression because I felt like they genuinely wanted to help resolve the issue.
What has kept me with Dodo for several years is that the service has continued to be affordable and has adapted as my needs have changed. I've gone from being on one of their basic plans when I was younger to having a much more useful mobile plan now, without feeling like I need to constantly switch providers to get better value.
Being a full time student myself, I couldn't recommend a better plan.
Overall, I've had a positive experience with Dodo Mobile. For $25 a month, I think the combination of 25GB of 5G data, unlimited data banking, international call credit, unlimited standard calls and texts and no lock-in contract offers good value. After being a customer for several years, I have no immediate plans to switch providers.
good product good data fantastic experience. I feel so good in our dodo mobile plan. Show details
I’m very happy with Dodo Mobile and would definitely recommend it. With mobile plan prices increasing across the market, I find Dodo offers great value for money. The network has been reliable, data speeds are good, and one of the best features is that unused data can be carried over to the next month. It’s a great option if you want a reliable… Read more
service without feeling like your unused data is going to waste. Overall, one of the better mobile plans I’ve used.
Affordable price and good network coverage. Data speed is fast
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Really good to use in easy way just want some quick app update to operate through it like other provider have .thank you Show details
Great deals. Customer service is soooo friendly when I need help with something. Fast good and reliable Show details
I’ve been using Dodo Mobile and honestly, it’s been great value for money. The plan is cheap, the coverage has been really good across Sydney, and I’ve had a reliable connection wherever I’ve been. One thing that always makes me smile is the 150 Mbps speed cap — because somehow I occasionally see speeds closer to 200 Mbps. Not complaining at all…… Read more
thanks for the little bonus, Dodo!
The data rollover feature is also fantastic. It’s great knowing that unused data doesn’t just disappear at the end of the month, and it makes the plan feel even better value.
I’ve been happy enough with the mobile service that I’ve now put in an application for Dodo internet as well, and I’m looking forward to hopefully moving my home internet over to them too.
Affordable, good coverage, useful features and the occasional speed surprise — pretty happy with Dodo so far!
Ever since i started using have not had any network glitch, their services are incredible. Show details
So happy I switched from Optus to Dodo. Flexible Plans. Great Customer Service. Show details
⭐⭐⭐⭐☆ (4/5) * ✅ Very fast downloads if you’re on an NBN 100 or faster plan. * ✅ Downloading a 30 GB Call of Duty update in under 30 minutes is achievable if your real-world speed is around 150–170 Mbps or higher. * ✅ Unlimited data on most plans. * ⚠️ Peak-hour speeds can vary depending on your area. * ⚠️ Customer service is generally considered… Read more
average compared with premium providers.
If your goal is gaming (not just downloading), providers like Aussie Broadband, Superloop, or Launtel often have a better reputation for low latency and more consistent performance.
If you’re currently with Dodo, tell me:
* Which NBN speed tier you have (25, 50, 100, 250, or 1000 Mbps)? * Are you downloading on Wi-Fi or Ethernet?
I can estimate how long a 30–100 GB Call of Duty download should take on your connection.
Latest follow-ups
Dodo internet plus modem. Self installed no issues modem preconfigured easy as and great value. Download and upload as per NBN 50 no dropouts and reliable. Located 100km from Brisbane so performance better than expected
Follow-up · Upgraded to fibre at premises. A few issues on NBN side however the actual swapover from FTTC to FTTP was straight forward no changes required on Original Dodo Modem.
Getting to the stage where I am looking for another provider, DoDo keep raising costs, meanwhile my pay that I recieve from my employer stays the same. Service providers can do whatever they like, coming up with rubbish excuses as to why. While those of us who actually work for a living are suppposed to joyfully accept this. Show details
Follow-up · I also have a Telstra linked phone, that provides better coverage, because I work in remote locations. I dislike Telstra because it costs more, but I have to use it because I work remotely. I refuse to use Starlink, because Elon Musk is a drug using clown. The original contract was $25 per month it has gone up to $36 in under 3 years.
Dodo Mobile is the best. The service is reliable, the coverage is so great where I was the only person getting a good signal in remote NSW and Victoria in the middle of nowhere, and the pricing has no comparison. Never had any issues either. I would recommend it to anyone no questions. Show details
Follow-up · Customer support is good and data speed consistent. Dodo is still go to.
Find out how Dodo Mobile compares to other Mobile Phone Service Providers
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Positive reviews
Great Value, Excellent Benefits and Easy Activation! ⭐⭐⭐⭐⭐ I recently switched to Dodo Mobile and found the activation process very simple and straightforward. The instructions were clear and easy to follow, and everything went smoothly. Dodo Mobile offers great value for money, with excellent benefits such as generous international call credit,… Read more
unlimited data at reduced speeds after the included data allowance, reasonable 5G speeds, and affordable monthly fees.
Another great advantage is that Dodo offers not only mobile services but also NBN home internet and electricity. Having multiple essential services available through one provider makes things more convenient and potentially more cost-effective.
Overall, I believe Dodo offers a great combination of affordability, convenience, and excellent benefits across mobile, NBN, and electricity services.
So far, I'm very happy with my experience and would happily recommend Dodo to others!
Staff have always been incredibly helpful and go out of their way to to assist. I have a painful neurological injury that affects the brain and mood regulation especially on a bad pain day also, unfortunately due to my condition during a stressful situation I have previously grumpy, rude, argumentative, angry and short tempered with staff for… Read more
which I am truly sorry for. However staff have always been helpful and still assisted to the best of their capabilities every time. For this I am truly grateful and will always recommend all dodo services to people and wld give 10 out of 10 stars if possible. My phone number is 0452 661 439. I just now 22/10/2026 at approximately 15:25 Brisbane time a conversation with Johnathan from technical support who again was extremely helpful and assisted with everything. Kind Regards, Goran Djajic 0452 661 439
I have found both Dodo Internet and mobile satisfactory for my needs. I’ve used both the chat and phone help and both have been able to help me, not that I have had many problems over the many years I’ve been with Dodo. Thanks.
Negative reviews
The Sim plans are good and there's no issues with the product. However be warned that if something does go wrong, you'll be dealing with people who don't have a clue about how to fix anything. There's 100% no way their technical support is qualified for the job. They're clueless to the simplest of issues such as activating a new SIM card and not… Read more
receiving the otp code. The support only knows how to send you to their "technical" department and their useless technical guy only knows how to push a button to reset things. This takes 2 business days. Zero trouble shooting ability which means you'll be repeating the same process over and over without resolution even after you've told them what the issue is. When they can't solve it, they simply won't address the ticket and ignore it. In conclusion good unless something goes wrong
Ridiculous customer service. They are almost making my phone number disappear. The staffs will not update you about the progress of the follow up and have to call them for days and still the problem won’t be solved. Do no do a mistake of signing up to them just like I did.
No internet due to network congestion – and empty promises about a refund. I bought a Dodo Mobile SIM card, but after activating it, the mobile data did not work at all. I called customer support, and they told me the internet wouldn't work in my area because of network congestion. They assured me I would get a refund for the SIM card, which… Read more
sounded fair at first. However, weeks have passed now and I still haven't received my money back. Very disappointing experience and poor follow-through on their promises. Avoid if you want reliable service or honest support.
Recent reviews
I tried to get them to send a new SIM card after my daughter has her phone stolen and I waited 50 minutes to have someone tell me that I had to use the AI bot because actual people cannot do anything any more only the AI bot can do things. The AI bot decided after asking a few questioned that it could not assist either and placed me on the back a… Read more
a new queue to interact with a an agent (which may or may not be a person). It also told me that it would cost $59. After 60 minutes waiting on the new queue I gave up in disgust. Apalling service just avoid!
First time to use dodo mobile network. Speed slower than when I use 2G two decades ago. Will never use it again. Even press the one star rating take me 30sec to wait. Can't watch YouTube video just have that circle running and 1min and only 2 seconds video. Also, I brought the Sim pack from Woolworths. No pre paid option default on post paid. And… Read more
the starter has no enough credit to start the cheapest base monthly plan. I have to to buy extra credit to get started. Not just inconvenience also super dodge. I hope people can't read this review to avoid this nasty trap. Good luck everyone!