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Pennytel
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RozzaSouthwest, VIC
- 2 reviews
- 8 likes
Love Pennytel
Reliable,good cover.The price is right for us.Helpful staff when changing from Telstra after 45 years (they are just too expensive,and wouldn't offer a better deal.Bye Bye Telstra) Been wity Pennytel a couple of years now
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Excellent!
The Pennytel mobile service never drops out when I use it so I found it to be very reliable. It has a good coverage and downloads quickly, with no problems.
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JudyLaunceston, TAS
- 2 reviews
I'm pleased I switched!
I am very pleased with my decision to sign up with Pennytel, I have the same coverage as when I was with Telstra at less cost and customer service is quick and efficient! (no being on hold for long enough to flatten my battery like I was with Telstra!).
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Col and MyrnaNorthern Region, NSW
- 5 reviews
Hassle free, easy straight forward connection
I found Pennytel mobile phone sim card through recommendations from our local facebook site, and glad I made the phone call. Contacting customer service is quick and efficient. Coverage is good, porting my Ph. number was easy and quick. The staff at customer service are extremely patient, helpful, courteous and up to date and with their products and knowledge. Highly recommended!!!
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All good so far.
Coverage OK, but I haven't yet tested it in my frequent regional visits. I am recommending to all my mates when they complain about their bills. I have no complaints.
1 comment
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MY TIME WITH PENNYTEL
Service is Great. About a week ago my phone had no service, time and date was wrong but it returned to normal sometime later. I recommend your service to anyone.
1 comment
Ella MPennytel
Hi Selym
Thank you for your time to write us a great review.... Read more
Welcome to Pennytel. Kind Regards The Pennytel teamSimilar opinion? Write a review on ProductReview.com.au!
SutsCentral, SA
- 2 reviews
Best deals on Mobile services
Coverage is great and economy for older users is good news. We highly recommend this phone service to anyone who will listen. Beats our previous provider by a mile with no surprises at bill time.
1 comment
Ella MPennytel
Hi Suts
Thank you for taking your time out to leave us a great review.... Read more
Welcome to Pennytel. Kind Regards The Pennytel TeamSimilar opinion? Write a review on ProductReview.com.au!
LenPeel, WA
MOVE OVER TE:STRA
Truly impressed with the service after a lifetime with Telstra and find the service just great, with the support Team providing an efficient response to any queries presented. So hopefully all this will continue.
1 comment
Ella MPennytel
Hi Len,
We are so glad to have you on board with Pennytel.... Read more
Thank you for taking your time out to leave us a great review. Kind Regards Pennytel TeamSimilar opinion? Write a review on ProductReview.com.au!
Good provider
Network coverage is good because it uses Telstra towers. That means it works in the outback by and large.
It is real value for money and support staff are responsive, easy to contact and pleasant to interact with. Our bills have dropped from roughly $250 per month to just $60.
1 comment
Ella MPennytel
Hi Anthony
Thank you for taking your time out to leave us a great review.... Read more
Welcome to Pennytel. Kind Regards Pennytel TeamSimilar opinion? Write a review on ProductReview.com.au!
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Grant D.North Western Region, NSW
- 2 reviews
- Verified customer
Very Happy
I have found the service to be first class. No drop outs
I'm glad I switched to Pennytel from Telstra.
Same service and a lot less cost and extra good customer service
1 comment
Ella MPennytel
Hi Grant
So are so glad to hear that you are happy with the switch to Pennytel.... Read more
Thank you for taking your time out to leave us a great review. Kind Regards Pennytel TeamSimilar opinion? Write a review on ProductReview.com.au!
SantaHunter Region, NSW
works when ever I want it
I use the phone but it has never let me down or drop outs With the hot spot I have never had a problem. I am now filling up from 24 to 34 words
1 comment
Ella MPennytel
Hi Santa,
Thank you for taking your time out for leaving us review.... Read more
Welcome to Pennytel. Kind Regards The Pennytel TeamSimilar opinion? Write a review on ProductReview.com.au!
LeanneSouth East Queensland, QLD
- 3 reviews
- 2 likes
Fantastic - certainly no complaints here !!
Network coverage very reliable - no dropouts - was a bit dubious at first when joining up, I planned to try it out and give Pennytel a chance to prove their advertising features and price, and.... I am still here very happy and satisfied. Ex-Telstra customer
1 comment
Ella MPennytel
Hi Leanne,
Welcome to Pennytel and we are happy to have you with us.... Read more
Thank you for taking you're time out to leave us a 5 star review. Kind Regards The Pennytel TeamSimilar opinion? Write a review on ProductReview.com.au!
Poor customer support
The sim provided didn't function. Getting a replacement was not possible in a timely manner. Disappointing and lacklustre customer phone support. Switched to another company before the replacement sim arrived.
1 comment
Ella MPennytel
Hi Tomasz,
We are sorry to hear about inconvenience this caused you. We appreciate the feedback and this will be passed on the correct team. ... Read more
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MarshMandurah
- 2 reviews
Great improvement over previous mobile provider.
My network coverage is good and no problems so far. Data downloads are also sufficiently fast and I have been very happy with the service. Compared to my previous service, Pennytel has been excellent.
1 comment
Ella MPennytel
Hi Marsh,
Thank you for taking you're time out to leave us a great review.... Read more
Welcome to Pennytel. Kind Regards Pennytel TeamSimilar opinion? Write a review on ProductReview.com.au!
JamesSouth East Queensland, QLD
- 2 reviews
Pennytel, a provider so easy to love.
Embarked on a mission, went hunting for carrier alternatives outside of the big T with same network, scoped out options, found Pennytel, spoke with a human who was ridiculously helpful....from that moment they were already getting the deal.
Had a billing issue...which was actually in my favour, for all what they had delivered encouraged me to make sure that they were being paid for their awesomeness, easy email interaction & response, resolved....blew me away...best comm's provider ever bar none!!
Summary
- Humans involved
- No fuss
- Simple Set Up
- Great Coverage...Read more
1 comment
Ella MPennytel
Hi James,
A big thank you for such a great review and we are so happy to hear that you had a great/positive experience with us.... Read more
We are always here to help. Welcome to Pennytel. Kind Regards The Pennytel TeamSimilar opinion? Write a review on ProductReview.com.au!
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ToddMetropolitan Adelaide, SA
- 2 reviews
Easy, no fuss reliable telco provider
Good rural coverage, easy set up, no fuss. SIM card was activated super fast. Good option so I could set up everything and hand my 75 year old father the phone and everything was ready to go. Great price for unlimited calls/texts if you don't need any data.
1 comment
Ella MPennytel
Hi Todd
We are so glad to hear that you had an easy and smooth set up with us. Thank you so much for taking your time out to leave us a great review.... Read more
Welcome to Pennytel. Kind Regards Pennytel TeamSimilar opinion? Write a review on ProductReview.com.au!
GaryMurray Region, NSW
price is right
Have been with Telstra about 30 years decided to try Pennytel out and i have no regrets coverage and service excellent. I have no drop outs that i can remember and would recommend it to anyone
1 comment
Ella MPennytel
Hi Gary
Welcome to Pennytel. We are so glad to hear that you are enjoying the service.... Read more
Thank you for leaving us a great review. Kind Regards Pennytel TeamSimilar opinion? Write a review on ProductReview.com.au!
YuriIsabella Plains 2905, ACT
- 3 reviews
Right plan, right price
Moved to Pennytel after Telstra "helpfully" decided to scrap our plan and replace it with a more expensive one that gave us increased data download that we would never come close to using. We're now paying 50% of what we used to for a plan that meets our needs. They mostly use Telstra infrastructure, so our coverage is pretty much the same.
1 comment
Ella MPennytel
Hi Yuri,
Welcome to Pennytel and thank you for leaving us a 4star review.... Read more
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smiddy
- 2 reviews
Pennytel has been trouble free from the start. The staff are friendly helpful and professional.
The coverage and download speeds have been the same as Telstra but at a much lower cost. I have had no reliability issues in the time I have been with them.
1 comment
Ella MPennytel
Hi Smiddy
Thank you for taking you time out to leave us a great review.... Read more
Welcome to Pennytel. Kind Regards Pennytel TeamSimilar opinion? Write a review on ProductReview.com.au!
YvonneGreater Melbourne (Outer), VIC
Perfect for Seniors/Aged Pensioners
Cannot complain about great speed, great coverage, no drop outs, I have been spreading the word to my fellow aged pensioners about Pennytel. My only gripe is that I am unable to enter the Sunrise Cash Cow Competition and other similar competitions, surely there is a way that Pennytel could provide this by making us pay say 55 cents per entry.. Please Pennytel help me to be a winner...Thank you
1 comment
Ella MPennytel
Hi Yvonne
Welcome to Pennytel. Thank you for leaving us a great review and feedback.... Read more
Kind Regards Pennytel TeamSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Stephen A.asked
Hi can You port my number over to the new sim as I have had the existing number with Telstra for 30 years and don’t want to lose it. Also can I also change my iPad over to Pennytel with a data plan?
Thx Steve A
1 answer
Ella MPennytel
Hi Stephen,
Porting your existing number is fine but we don't have Data only plans.
Free feel to contact the sales team on 1300 232 888 who can explain the porting process to you.
Kind Regards
The Pennytel Team
Cherie Sommervilleasked
Hello,
I need to change my mothers mobile phone provider, can you tell me if i change her over will it not change until she gets her new sim card and activates it?
Thanks
Cherie
3 answers
Hi Cherie, yes that is right - nothing will change over until you receive sim card from Pennytel but ring them as soon as you get it, as I put sim card in and then rang them and was told to take it back out and put old one back until phone was 'not working'. I changed to Pennytel late last year and just changed my Mother's over and Pennytel gave us both $30 credit !! Kind regards, Leanne
Also, Pennytel will let the old provider know too, so all you have to do is ring Pennytel and they do the rest.
Thanks Leanne I appreciate you taking the time to answer the question for me. Did you know you can get a discount if you have a seniors card to!
Richard H.asked
Why cant I enter sunrise competition from my pennytel accountt
No answers
Details
Category | Mobile Phone Service Providers |
---|---|
Network Used | Telstra |
International Roaming Offered | Yes |
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Ella MPennytel
Hi Bob
Thank you for taking your time out to leave us a great review. Welcome to Pennytel.... Read more
If you do refer your mates to us you can check out our refer a friend program https://pennytel.com.au/refer-a-friend Kind Regards The Pennytel Team