Have no problems whatsoever good coverage and data use is reasonable good. Would not hesitate to recommend to anyone. Had a problem with data at start but friendly customer service quickly fixed even rang me back to check if ok
A surprise, to be sure, but a welcome one
I was trying to get my old Pop onto Pennytel from Belong (they don't have voicemail, after promising it for months and months), and I had to ring them to get some help. I was in Geelong, and my brother & Pop were 300 km away.
Pennytel answered on the second ring. They were able to ring my brother, help him out, get it all sorted, then get back on the line to me, and we were connected 5 minutes later.
$11 bucks a month, great deal. And as he can't text, the 1 Gb is plenty.
I even rang Pop and left a message on his voicemail.
Good service good contact
Like the way Pennytel keep in touch and update their customer base. Previous Telco expensive and didnt want to know, assist or suggest. Good service good price, well done Pennytel
Our plan suits us perfectly
Very good service and excellent and polite service on phone My wife and are very satisfied with our plan We will be recommending pennytel to our friends and family in future
I am happy with the plan, so far.
I have had several phone drop outs, but this happened when I was with Telstra. I do not have a problem with down load speeds. I am unable to use my phone as a hot spot, but can access the net by using tethering connection. The phone is a Samsung J2 Pro.
Just very Happy.
Simply great coverage and data at the best price. Can't really fault anything as coverage is as good or better than the service provider I used before with the added bonus of customer service open longer hours than most without those annoying voice prompts that get you nowhere.
I live out on 5 acres on semi rural and the coverage out here is great. No problem at all. No drop outs and clear coverage at all times. Awesome.
Service is excellent
Coverage is great download speed is great but as I have provided details for direct debit payment every month I'm still getting a notice to tell me I'm overdue with my payment.
Best Mobile Product on the Market
Download speed is above average for data, however there was a problem with connection for a few days, with no data download available for apps and no reason given by the provider. Otherwise network coverage has proven reliable and consistent.
Better coverage than I had with Vodephone & Optus but still sometimes have no coverage. Price for usage is great. People whom you deal with on the phone are excellent in giving advice and assistance. Great Company to deal with.
Quite a good service
My network coverage appears to be good and up to now it has been without any dropouts so far. The download speed seems OK even though I download very little..
A very good service at a very good price
When we purchased the service we were a little bit cautious about the coverage.
However after having it for three months we are very very happy with the product.
The coverage we found to be very good as we live in Hazelbrook which is the Blue Mountains out from Sydney.
We do not use data on this phone as it is too slow..
I gave the review in the box below
called and spoke to a real person in Nth Sydney even though she had an accent (Fiji) was lucid and understandable friendly and competent.
I Transferred over from another mobile company it was a seamless transfer haven't had any issues have been good deal with so far. Price is good for what is offered
A good service that forever changes on the customer - FRUSTRATING
I signed up for a second time with pennytel as they had a 6 month promo for 25%off. This made my 5gb plan just over $19. One thing that has particularly annoyed me is the fact they keep changing their plans and prices. Now looking on the site, they have got rid of the 5gb plan and there is now only 1,2,3,4 & 10gb plans. Furthermore, their 10gb plan at $35.99 is a blatant rip off compared to other VNO's. Aldi offer 9gb for $25. More so is the annoying thing where I try to send an mms and keep getting an error message telling me "Service is not activated". So the fact of the above but moreso the fact they changed their plan and the 4gb plan is $19, and I was paying a few cents more for 5gb, is a mighty kick in the teeth. So after all of this I ported away from pennytel, and refuse to return on the basis that they seem to be forever changing their plans and I am sure there are many customers who have a particular plan that no longer exists with pennytel.
Almost perfect for my requirements.
As good as my previous provider's network coverage.
Speeds sufficiently fast for my requirements.
Only complaints are that Ticket #148333(22/12/18) has not been finalised, and minor discrepancies on my Invoices
No problems at all. Very happy with this service. Cost is so affordable. Would like to see more data available so I could use this service and not use home internet.
As good as it gets.
After having all types of problems with other mobile providers switched to Pennytel some months ago and am very surprised with their service.No drop outs regardless of where I have been am still in my 6 month billing at half price and would recommend this service to anybody considering a change.
Value for MONEY
I have been with PennyTel for last 8 months, I ported my number from VodaFone. Porting took 15mins and I was up and running in mins. I will recommend PennyTel to all of my friends and Families. Great customer service both in Australia and oversea.
As good as it was with Telstra for coverage from our home. No other major co. has such coverage. Used to have Optus but had no coverage from home, had to walk up the street. Downloads are fast.
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