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Had great reception in most places. Data usage app is great and simple to use. download speed is good. Paymentt option is smooth and easy to use. Very happy overall thanks for this service ice
Great service.Would recommend
Have a mobile service in place for an elderly mum and it works well. Transparency is good online to note any issues that arise fir her dialling out as she has low vision.
Still waiting for my elderly sick father's phone to work
I called yestrday- received a six digit number to set my father's phone up with your business. I was Informed it would take 24 hours . I called them today again and was Informed nothing was done ? Alexia just set it up ? It was done yesterday. I have proof of the phone calls on my phone. My father is in poor health and needs a phone that works . Feeling really frustrated and concerned with this business atm ..
Best price excellent service,great customer service
Service Always able to use.
No problem if you had a hard financial month,to defer payment till later.
Staff always happy to help and nothimg ever a problem.
Great coverage never had a drop out.
Best phone plan around
Trouble free and always reliable, travel anywhere and get excellent coverage, I am so very glad I signed up to Pennytel and I always tell all my friends what they are missing out on.
well worth the change
I have found nothing to complain about, being a relatively small user your Company is streets ahead of the one I had been with for may years. Keep up the good work.
Very good coverage around city and suburbs as well as areas within two hundred kilometres of the city. I have not had any drop outs or outages of any kind.
I would suggest Pennytel to Freinds
The Pennytel product is at the top of the tree, excellent service.
Network coverage is excellent as with the data speeds. I had three Pennytel phone contracts but have recently ceased one as we do not need three phones. Keep up the good work.
Seamless delivery of supply. no drop outs
Seamless delivery of service with no drop outs and good internet speeds. The cost is much less than other suppliers and has a good selection of plans. Well done Pennytel.
Very Happy with service
Our phone service is great. We do not use internet on phones as we have flip phones. Your staff were very helpful and efficient. Price is great for us pensioners.
Excellent coverage and great customer service.
Great coverage anywhere on the gold coast or Canungra, no drop outs experienced anywhere.
Download speed good.
Best of all only costs a third compared to other tel-cos and without the hassles.
Do not get back to you despite numerous promises to do so
I have for some months asked about money which was taken out of my credit card which I did not authorize. After ending emails and phone calls, no one has been able to answer my question or got back to me. This is very poor service. Very disappointing that staff do not keep their word to get back to you. My phone often drops out during phone calls as well.
It works at a much cheaper price than the others
We are paying a third the price for 3 times better service.
We have no dropouts and are able to hotspot other devices to our phone with no troubles.
The app keeps you up to date on data used
Pennytel is providing an excellent service and we are very happy with it.
Pennytel staff have been very patient sorting our our issues with billing, and we finally understood the glitch with the invoices. We would definitely recommend the service to our friends.
Excellent trained staff and service 5 stars
We had no drop outs but found large areas of the state of W.A had no signal coverage This is the only reason we leave Pennytell. We are talking just east of Geraldton south to Koorda and north of Geraldton along the coast to Karratha. Customer service and product knowledge is the best in the communications industry leaving others including Telstra way behind. I would recommend Pennytell to anyone who doesn't travel a lot, but we will miss the excellent service.
The only telco that does what it promises.
Always reliable. Have not lost service at all. Other telcos we have used frequently dropped out in our rural area. Able to send text and photos no problem. Very satisfied.
Going well so far
No problems encountered with either coverage or internet speed so far. I am very happy with the services I am getting so far. Pennytel definitely provides value for money services.
I find Pennytel very reliable as they have great network coverage & fast data download speeds. Pennytel offers fabulous value for money . Their customer service is exceptional . I would highly recommend them .
Have had no problems since joining Pennytel, the cover is excellent, no problem with data, the data is fast, never miss a text or message I would recommend Pennytel, I am a senior and it's great value
if you pay peanuts you get monkeys
the prices are unbeatable but expect poor service and to be lied to. for the price i put up with them. their mobile signal is as good as telstra but better than vodaphone
Questions & Answers
I already subscribe to a Pennytel prepaid plan. Where I live, I have a Cel-fi mobile booster installed which gives excellent signal strength in the main house. However, the signal in a granny flat situated ±20m away is very patchy. (1 bar max). Does Pennytel support Wi-fi calling? If not, can you suggest an alternative means of improving the signal strength in the granny flat?
I am about to join on a $10 cheaper plan.I dont use alot of data and I dont make many calls.Will my monthly bill be around $10 or will I have extra fees?
Hello,Will I be able to use free wifi at home when I start a plan?
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