Pennytel

Service excellent inLaunceston Data usage at lake leake very poor my residence data download speeds are very slow have to go elsewhere to pay bills or to do banking phone service lake leake ok

Without a doubt, one of the best providers and simply great value
I have had no problems with network coverage, zero dropouts and download speeds are fine.
All in all I am pleased I moved to pennytel

Technical service is okay (considering its Telstra, not Pennytel). No option for international MMS bundle. Don't understand privacy and spam. "We're here to help" is a contradiction in terms. No option to remove from "Marketing" emails, might have to look elsewhere because of this single issue.

Have not experienced any dropouts and coverage is the best I have ever had.Downloads on the plan I have a more than sufficient for my needs and service has been extremely reliable.

Pennytel coverage is as good as the major telcos. Data download is quick. Their call centre operators are efficient and easy to talk to. I'm glad we made the change.

No drop out that I am a ware of as i do not use a lot. I have only used in this area.Not sure about speed as I do not use a lot & how fast does not bother me Thank you.

What a pleasure to deal with.
No wait time and genuine help if required.
Have had no drop outs from shark bay to albany
This has been the best value for money in our communication adventure
I say this because we went into pennytel with eyes wide shut and came up with a fantastic company who I have recommended to many friends and family
Keep up the good work and thank you

Dawseville davo

Grabben Gullen, NSW 2583 has incredibly poor coverage making farm/business life so very hard.
Are there any plans to improve this area?
Currently school children are unable to access the internet with their Google Classroom work.

My wife and I joined Pennytel in January 2020 for two $10.99 plans for our two mobile phones. Everything was so easy from the start and contact with Pennytel was so easy and helpful explaining how our phone setup would happen. We received our sim cards quickly then phoned Pennytel to make them live, both phones are working well and the whole setup process was so easy and a credit to their staff. We've just received our 2nd invoice by email with both phones on the same invoice, the layout is very well set out and easy to understand. This company runs things right, is very helpful to it's customers and I will recommend them to my friends. Russell Wilson

I have found the network coverage sufficient for my needs. I have experienced about two dropouts but not sure it was the network’s problem.
The data speeds are enough for my needs.

A very smooth change over from old provider , great coverage would recommend to any country person and at a far cheaper price than the other telcos and payments thru bank transfers .

Great coverage really happy with the service I get when I ring up i would recommend you to any one i know really good deals too and no contract which is good

I organised mobile roaming for my trip to N Z. Arriving in Auckland I found I had no coverage. I called into 2 local provider shops and asked for help, they told me I did not have roaming. On return I asked for a refund and was told "yes no problem". 2 months and 3 more calls and still no refund. Hopeless.

Good value and was an easy setup. Stability and coverage is very good. The App is great as well. Haven’t had to use the call centre yet, so can’t comment on that.

Works well in suburbia but not in some Western Australian country areas that we have visited recently. At Calingiri people with Telstra had good reception we had none. At Jarradale

No complaints at all. From the sign up to receipt of the phone and sim everything couldn’t have gone smoother. I had a phone enquiry and it was handled promptly and efficiently.

Haven’t had any problems with coverage so would recommend Pennytel to anyone looking for a great deal at a great price. No drop outs. The service is excellent and have no trouble with data.

Pennytel is 100% reliable and the customer service when i need it is so respectful and helpful.
Data and download speed is very good and I have never had any problems with it.

I'm very happy with all aspects of the service. What I love most is the ability to change data plans each month. Can organise to increase data for when I'm on holidays

Pennytel cancelled the services 1 day prior to agreed date. My farther was not able to call me when he with Australian Customs (speaking no English). When I called Pennytel to enquire, I was told that nothing they can do. A replacement sim can come in 7 to 10 business days. This is an incompetent company.