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Pennytel
4.3 from 948 reviews · View Statistics

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Warwick

WarwickGreater Melbourne (Outer), VIC

Great reception

published

Had great reception in most places. Data usage app is great and simple to use. download speed is good. Paymentt option is smooth and easy to use. Very happy overall thanks for this service ice

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Included Data per Month1 GB
See all answers
Ger H

Ger HIllawarra, NSW

Great service.Would recommend

published

Have a mobile service in place for an elderly mum and it works well. Transparency is good online to note any issues that arise fir her dialling out as she has low vision.

Value for Money
Local Reception
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$10.00
Included Data per Month1 GB
See all answers
1 comment
Pennytel
Ella MPennytel
Pippa

Pippa

  • 9 reviews
  • 4 likes

Still waiting for my elderly sick father's phone to work

published

I called yestrday- received a six digit number to set my father's phone up with your business. I was Informed it would take 24 hours . I called them today again and was Informed nothing was done ? Alexia just set it up ? It was done yesterday. I have proof of the phone calls on my phone. My father is in poor health and needs a phone that works . Feeling really frustrated and concerned with this business atm ..

Customer Service
Incentivised ReviewNo
1 comment
Pennytel
Ella MPennytel
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Adro

AdroCanberra 2600, ACT

Best price excellent service,great customer service

published

Service Always able to use.
No problem if you had a hard financial month,to defer payment till later.
Staff always happy to help and nothimg ever a problem.
Great coverage never had a drop out.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$30.00
Included Data per Month30 GB
See all answers
1 comment
Pennytel
Ella MPennytel
Bob Leonard

Bob LeonardSydney, NSW

Best phone plan around

published

Trouble free and always reliable, travel anywhere and get excellent coverage, I am so very glad I signed up to Pennytel and I always tell all my friends what they are missing out on.

Value for Money
Customer Service
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$20.00
Included Data per Month1 GB
See all answers
1 comment
Pennytel
Ella MPennytel
Barry Sorrell

Barry SorrellGreater Melbourne (Outer), VIC

well worth the change

published

I have found nothing to complain about, being a relatively small user your Company is streets ahead of the one I had been with for may years. Keep up the good work.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$11.00
Included Data per Month1 GB
See all answers
1 comment
Pennytel
Ella MPennytel

Top Service

published

Very good coverage around city and suburbs as well as areas within two hundred kilometres of the city. I have not had any drop outs or outages of any kind.
I would suggest Pennytel to Freinds

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan Cost per MonthA$12.00
Included Data per Month1 GB
See all answers
1 comment
Pennytel
Ella MPennytel
Chris

ChrisNorthern Region, NSW

The Pennytel product is at the top of the tree, excellent service.

published

Network coverage is excellent as with the data speeds. I had three Pennytel phone contracts but have recently ceased one as we do not need three phones. Keep up the good work.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$9.89
Included Data per Month1 GB
See all answers
1 comment
Pennytel
Ella MPennytel
Bruce

BruceMid North Coast, NSW

Seamless delivery of supply. no drop outs

published

Seamless delivery of service with no drop outs and good internet speeds. The cost is much less than other suppliers and has a good selection of plans. Well done Pennytel.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$20.00
Included Data per Month5 GB
See all answers
1 comment
Pennytel
Ella MPennytel
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Jill

JillNorth-West & West coast, TAS

Very Happy with service

published

Our phone service is great. We do not use internet on phones as we have flip phones. Your staff were very helpful and efficient. Price is great for us pensioners.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
See all answers
1 comment
Pennytel
Ella MPennytel

Excellent coverage and great customer service.

published

Great coverage anywhere on the gold coast or Canungra, no drop outs experienced anywhere.

Download speed good.

Best of all only costs a third compared to other tel-cos and without the hassles.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$10.99
Included Data per Month2 GB
See all answers
1 comment
Pennytel
Ella MPennytel
longbourne

longbourneGreater Melbourne (Outer), VIC

  • 3 reviews

Do not get back to you despite numerous promises to do so

published

I have for some months asked about money which was taken out of my credit card which I did not authorize. After ending emails and phone calls, no one has been able to answer my question or got back to me. This is very poor service. Very disappointing that staff do not keep their word to get back to you. My phone often drops out during phone calls as well.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid with Phone
Plan Cost per MonthA$12.00
Included Data per Month1 GB
See all answers
3 comments
Pennytel
Ella MPennytel
longbourne
longbourne

Account number734774

Pennytel
Ella MPennytel

It works at a much cheaper price than the others

published

We are paying a third the price for 3 times better service.
We have no dropouts and are able to hotspot other devices to our phone with no troubles.
The app keeps you up to date on data used

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$11.19
Included Data per Month3 GB
See all answers
1 comment
Pennytel
Ella MPennytel

Pennytel is providing an excellent service and we are very happy with it.

published

Pennytel staff have been very patient sorting our our issues with billing, and we finally understood the glitch with the invoices. We would definitely recommend the service to our friends.

Value for Money
Customer Service
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$15.99
Included Data per Month2 GB
See all answers
1 comment
Pennytel
Ella MPennytel
Boot

BootSouth West, WA

  • 4 reviews
  • 3 likes

Excellent trained staff and service 5 stars

published

We had no drop outs but found large areas of the state of W.A had no signal coverage This is the only reason we leave Pennytell. We are talking just east of Geraldton south to Koorda and north of Geraldton along the coast to Karratha. Customer service and product knowledge is the best in the communications industry leaving others including Telstra way behind. I would recommend Pennytell to anyone who doesn't travel a lot, but we will miss the excellent service.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
See all answers
1 comment
Pennytel
Ella MPennytel
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BrianP

BrianPSouth West, WA

  • 3 reviews
  • 4 likes

The only telco that does what it promises.

published

Always reliable. Have not lost service at all. Other telcos we have used frequently dropped out in our rural area. Able to send text and photos no problem. Very satisfied.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$11.00
Included Data per Month1 GB
See all answers
1 comment
Pennytel
Ella MPennytel

Going well so far

published

No problems encountered with either coverage or internet speed so far. I am very happy with the services I am getting so far. Pennytel definitely provides value for money services.

Value for Money
Local Reception
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$10.99
Included Data per Month1 GB
See all answers
1 comment
Pennytel
Ella MPennytel

Great company

published

I find Pennytel very reliable as they have great network coverage & fast data download speeds. Pennytel offers fabulous value for money . Their customer service is exceptional . I would highly recommend them .

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$10.00
Included Data per Month1 GB
See all answers
1 comment
Pennytel
Ella MPennytel
Ireland

IrelandPerth, WA

  • 2 reviews
  • 1 like

Excellent Service

published

Have had no problems since joining Pennytel, the cover is excellent, no problem with data, the data is fast, never miss a text or message I would recommend Pennytel, I am a senior and it's great value

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$14.99
See all answers
1 comment
Pennytel
Ella MPennytel
pete b.

pete b.Sydney, NSW

if you pay peanuts you get monkeys

published

the prices are unbeatable but expect poor service and to be lied to. for the price i put up with them. their mobile signal is as good as telstra but better than vodaphone

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$11.00
Included Data per Month1 GB
See all answers
1 comment
Pennytel
Ella MPennytel
Page 1 of 48

Questions & Answers

Patrick Hines

Patrick Hinesasked

I already subscribe to a Pennytel prepaid plan. Where I live, I have a Cel-fi mobile booster installed which gives excellent signal strength in the main house. However, the signal in a granny flat situated ±20m away is very patchy. (1 bar max). Does Pennytel support Wi-fi calling? If not, can you suggest an alternative means of improving the signal strength in the granny flat?

1 answer
Bob Leonard
Bob Leonard

Sorry Patrick, I know nothing about any of that as we only have a sim from Pennytel.
Rergards
Bob

Peter M.

Peter M.asked

I am about to join on a $10 cheaper plan.I dont use alot of data and I dont make many calls.Will my monthly bill be around $10 or will I have extra fees?

No answers
Peter M.

Peter M.asked

Hello,Will I be able to use free wifi at home when I start a plan?

2 answers
Paul
Paul

I don't have any problems using WiFi connected to my home internet.

Peter M.
Peter M.

Hi Paul,I am about to join on a $10 cheaper plan.I dont use alot of data and I dont make many calls.Will my monthly bill be around $10 or will I have extra fees?

Get an answer from our members and Pennytel representatives

Details

CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes

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