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Reliable,good cover.The price is right for us.Helpful staff when changing from Telstra after 45 years (they are just too expensive,and wouldn't offer a better deal.Bye Bye Telstra) Been wity Pennytel a couple of years now
The Pennytel mobile service never drops out when I use it so I found it to be very reliable. It has a good coverage and downloads quickly, with no problems.
I'm pleased I switched!
I am very pleased with my decision to sign up with Pennytel, I have the same coverage as when I was with Telstra at less cost and customer service is quick and efficient! (no being on hold for long enough to flatten my battery like I was with Telstra!).
Hassle free, easy straight forward connection
I found Pennytel mobile phone sim card through recommendations from our local facebook site, and glad I made the phone call. Contacting customer service is quick and efficient. Coverage is good, porting my Ph. number was easy and quick. The staff at customer service are extremely patient, helpful, courteous and up to date and with their products and knowledge. Highly recommended!!!
All good so far.
Coverage OK, but I haven't yet tested it in my frequent regional visits. I am recommending to all my mates when they complain about their bills. I have no complaints.
MY TIME WITH PENNYTEL
Service is Great. About a week ago my phone had no service, time and date was wrong but it returned to normal sometime later. I recommend your service to anyone.
Best deals on Mobile services
Coverage is great and economy for older users is good news. We highly recommend this phone service to anyone who will listen. Beats our previous provider by a mile with no surprises at bill time.
MOVE OVER TE:STRA
Truly impressed with the service after a lifetime with Telstra and find the service just great, with the support Team providing an efficient response to any queries presented. So hopefully all this will continue.
Network coverage is good because it uses Telstra towers. That means it works in the outback by and large.
It is real value for money and support staff are responsive, easy to contact and pleasant to interact with. Our bills have dropped from roughly $250 per month to just $60.
- Verified customer
I have found the service to be first class. No drop outs
I'm glad I switched to Pennytel from Telstra.
Same service and a lot less cost and extra good customer service
works when ever I want it
I use the phone but it has never let me down or drop outs With the hot spot I have never had a problem. I am now filling up from 24 to 34 words
Fantastic - certainly no complaints here !!
Network coverage very reliable - no dropouts - was a bit dubious at first when joining up, I planned to try it out and give Pennytel a chance to prove their advertising features and price, and.... I am still here very happy and satisfied. Ex-Telstra customer
Great improvement over previous mobile provider.
My network coverage is good and no problems so far. Data downloads are also sufficiently fast and I have been very happy with the service. Compared to my previous service, Pennytel has been excellent.
Pennytel, a provider so easy to love.
Embarked on a mission, went hunting for carrier alternatives outside of the big T with same network, scoped out options, found Pennytel, spoke with a human who was ridiculously helpful....from that moment they were already getting the deal.
Had a billing issue...which was actually in my favour, for all what they had delivered encouraged me to make sure that they were being paid for their awesomeness, easy email interaction & response, resolved....blew me away...best comm's provider ever bar none!!
- Humans involved
- No fuss
- Simple Set Up
- Great Coverage...
Easy, no fuss reliable telco provider
Good rural coverage, easy set up, no fuss. SIM card was activated super fast. Good option so I could set up everything and hand my 75 year old father the phone and everything was ready to go. Great price for unlimited calls/texts if you don't need any data.
price is right
Have been with Telstra about 30 years decided to try Pennytel out and i have no regrets coverage and service excellent. I have no drop outs that i can remember and would recommend it to anyone
Right plan, right price
Moved to Pennytel after Telstra "helpfully" decided to scrap our plan and replace it with a more expensive one that gave us increased data download that we would never come close to using. We're now paying 50% of what we used to for a plan that meets our needs. They mostly use Telstra infrastructure, so our coverage is pretty much the same.
Pennytel has been trouble free from the start. The staff are friendly helpful and professional.
The coverage and download speeds have been the same as Telstra but at a much lower cost. I have had no reliability issues in the time I have been with them.
Perfect for Seniors/Aged Pensioners
Cannot complain about great speed, great coverage, no drop outs, I have been spreading the word to my fellow aged pensioners about Pennytel. My only gripe is that I am unable to enter the Sunrise Cash Cow Competition and other similar competitions, surely there is a way that Pennytel could provide this by making us pay say 55 cents per entry.. Please Pennytel help me to be a winner...Thank you
Questions & Answers
Hi can You port my number over to the new sim as I have had the existing number with Telstra for 30 years and don’t want to lose it. Also can I also change my iPad over to Pennytel with a data plan?
Thx Steve A
Porting your existing number is fine but we don't have Data only plans.
Free feel to contact the sales team on 1300 232 888 who can explain the porting process to you.
The Pennytel Team
I need to change my mothers mobile phone provider, can you tell me if i change her over will it not change until she gets her new sim card and activates it?
Hi Cherie, yes that is right - nothing will change over until you receive sim card from Pennytel but ring them as soon as you get it, as I put sim card in and then rang them and was told to take it back out and put old one back until phone was 'not working'. I changed to Pennytel late last year and just changed my Mother's over and Pennytel gave us both $30 credit !! Kind regards, Leanne
Also, Pennytel will let the old provider know too, so all you have to do is ring Pennytel and they do the rest.
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