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Pennytel
4.3 from 612 reviews

Reviews

Review distribution

5 star
417
4 star
105
3 star
21
2 star
11
1 star
58

Great service

published

Have 3x items using pennytel all on the one account easy to manage and always contactable. I do recommend you to people I know. Havent had any problems with drop outs.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
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all good

published

help full when calling for information
network coverage has not been an issue to date
data speed has been good to date
changing over network has worked ok
charges are competitive
sending bill instead of requiring direct debit is a very important factor

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
Plan Cost per Month: $10.99
Included Data per Month:1 GB
See all answers

Excellent Start

published

All good so far
Quality service on a budget! Certainly hoping to continue with this arrangement.
After initial trouble with actual phone, no troubles at all. Staff so pleasant and very helpful

Value for Money
Customer Service
Local Reception
Transparency
Plan Cost per Month: $10.99
See all answers

What more can I say!

published

I cannot fault the service and network coverage I have received. I recommend your company wherever I go.
The Nokia 4.2 I bought through Pennytel does everything I want it to do

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
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Easy to use.

published

I have found Pennytel to be very easy to deal with and reliable. It is much cheaper than Telstra and I am receiving the same service at a discounted rate.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid with Phone
See all answers

Ruth W

Ruth W

  • 4 reviews

Perfect network, Ideal for our needs and great value.

published

No dropouts, great coverage. Speeds ideal and fast, very happy with it all. Best thing we have done. Monthly charges are great. We are finding Pennytel very good, does everything it says, we are very happy and recommend them.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid with Phone
Plan Cost per Month: $24.00
See all answers
1 comment
Pennytel
Ella M.Pennytel

Kathy French

Kathy FrenchSydney, NSW

  • 2 reviews

Good service!

published

Good reliable service & much cheaper than with who I had before, Telstra.
Haven't had any trouble with drop outs or lack of service.
I don't use the Internet or data on the phone.
Would recommend for others to change too!

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid with Phone
Plan Cost per Month: $10.99
Included Data per Month:1 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Denvon

DenvonHunter Region, NSW

  • 2 reviews

Great service and price

published

Very reliable service,was worried as live in country nsw but perfect reception .no dropouts have recommended to many friends.do not use data much as connect to home server so can't comment on data speeds .

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
See all answers
1 comment
Pennytel
Ella M.Pennytel
Rob

Rob

  • 2 reviews

Happy change

published

Network coverage is excellent and data working fine . I dont know why we stayed with Telstra so long. I would recommend pennytel to friends as I have no negatives and the price is excellent

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $16.00
Included Data per Month:2 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Cost was a great incentive

published

So far everything is going well since I switched to Pennytel. I have only been with Pennytel a few months and I have no issues with the service. The monthly fee I am now paying was a great incentive as it is little more than a quarter of the amount my previous provider was costing. As far as coverage is concerned, I have not been traveling too far afield to test it. My wife is considering switching to Pennytel as wll

Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month: $12.00
Included Data per Month:1 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Brannos

BrannosSydney, NSW

Have been using the service for three months now and the coverage has been fantastic much better than my last provider

published

Downloads have been very fast in comparison to my last provider I use to have problems inside my concrete walled unit but not anymore full coverage everywhere inside and havent had any dropping out either

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Included Data per Month:20 GB
See all answers
2 comments
Pennytel
Ella M.Pennytel
Brannos
Brannos

No Worries


Wendy

WendyGreater Melbourne (Metropolitan), VIC

Great service and price.

published

Have been very happy with my service. Any complaints are dealt with immediately with constant updates for you to keep you informed. To date I have had no dropouts and no problems with the billing .Good service at a great affordable price. What more could you want.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
Plan Cost per Month: $16.00
Included Data per Month:2 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Richard E.

Richard E.Kambah 2902, ACT

Very Happy

published

I have had no problems with billing, service and downloads since I joined the network in April 2019. I am a pensioner and the cost is great Thank you for a cost effective plan that suits me.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
Plan Cost per Month: $10.99
Included Data per Month:1 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

all is OK

published

To date, the network is good with no dropouts. I have not tried to download anything.
Why force people to write 30 words or more when there is enough said in a few words.

1 comment
Pennytel
Ella M.Pennytel

Great service

published

Ordered a new phone on Wednesday, delivered on Friday. Sydney to Perth in two days.
Review wouldn't allow me to submit till there was at least 30 words. What happens if you want to be brief???

Value for Money
Customer Service
Transparency
Plan TypePost-Paid Sim Only
See all answers
1 comment
Pennytel
Ella M.Pennytel

Good Overall

published

No issues for my son at all so far (using 3 months), it took a while to receive the sim in mail though. Billing is fine and my experience with their customer services are good.

Plan TypePost-Paid Sim Only
1 comment
Pennytel
Ella M.Pennytel

Helen

HelenCentral, SA

Service and cost exceptional

published

I have only had it for a few months but have had no problems at all. The cost is about one third of my previous provider. The big test will come when we venture across the Nullabor and see how the coverage is then.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid with Phone
Plan Cost per Month: $10.99
Included Data per Month:1 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

janis

janisSouth-Eastern Region, NSW

Best Price

published

I have only been with Pennytel a couple of months, and am happy with everything about their service. It costs me half what the other provider charged and have had no issues

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $16.00
Included Data per Month:4 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Sandie

SandieIllawarra, NSW

  • 3 reviews

No drop outs on service

published

Havent lost coverage anywhere Ive been , white my last company always especially on the road when you need it the most , especially as I drive alone. Just great, the introduction price is great too. Very happy customer.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
Included Data per Month:4 GB
See all answers
1 comment
Pennytel
Ella M.Pennytel

Great

published

Good provider at a competitive price. I live in a rural area and have had no problems with coverage. Billing and payment has also been easy and never a problem.

Value for Money
1 comment
Pennytel
Ella M.Pennytel

Page 1 of 31

Questions & Answers

lynne daly

lynne dalyasked

how do you call 1977077 on pennytel mobile

3 answers
Pennytel
Ella M.Pennytel

Hi Lynne,

Thanks for getting in contact with us.

Regarding your question, we'd just wanted to clarify are having issues finding where you make the calls or are you experiencing issues when making your call?

Kind Regards
The Pennytel Team

janis
janis

I have no idea what this is about. what sort of number is it anyway. only 7 numbers

Pennytel
Ella M.Pennytel

Hi Janis,

We have had a look at this number for you. It looks as though this is the number for the Sunrise Cash Cow and can only be accessed via message.

Wed recommend looking at their page for more information.

Kind Regards
The Pennytel Team


Say Kean Yong

Say Kean Yongasked

Hi I am a senior, currently with TPG on Voda phone carrier. If I change over to you do i have to pay extra to keep my current phone number?

3 answers
Cate
Cate

Not sure about TPG, i was with Telstra when i transfered to Penytell & i kept the same mobile number (no extra cost) plus i got a refund cheque in the mail about 2 weeks after the switch from Telstra for unused credit.

Pennytel
Ella M.Pennytel

Hi Say Kean Yong,

Thanks for your message and thank you, Cate, for your reply.

You absolutely can transfer your current number to Pennytel. We call this Number Porting. There is no cost to port your number to Pennytel, however, if you are in a contract with your current provider or have a plan with them, wed recommend speaking to them to see if there are any fees applied.

If you would like to discuss how to switch to Pennytel, you can contact our friendly team on 1300 232 888.

Kind Regards
The Pennytel Team

Say Kean Yong
Say Kean Yong

Thanks
I


Val Kuliwaba

Val Kuliwabaasked

Can I use my Alcatel Model 4055T Android version 6.0 mobile phone to change to Pennytel , I currently use the Vodafone pay as you go service on my phone.

1 answer
Pennytel
Ella M.Pennytel

Hi Val,

Great question!

We don't believe that you would have any issues, wed recommend speaking to our sales team to make sure though.

You can contact them on 1300 232 888.

Kind Regards
The Pennytel Team


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