Country coverage no probs
I live in Dubbo NSW and have had no problems with Moose coverage - better than when I was with Optus. Had no issues travelling either. Don't waste your money on "brand name" services. Moose Mobile for me.
This Company Is The Best Rates
. My Wife Is With Telstra. She Will Changing When Here Contract Ends. There Are No drop Outs.The Network Has My Complete Support. I Hope The Public Is Well Informed Of This.
Great value for money
The network is reliable. Occasional dropout but not a big problem. Download speeds good. I am pleasantly surprised at efficiency and when dealing over phone staff have been extremely helpful.
So far, pretty good
The process to sign up was simple, received sim cards no dramas. My only real issue was that the guidance on switchover time from previous SP to Moose and keeping my number was varied depending on where I read it - and I really don't understand why the turnaround time from Optus to an SP that uses the Optus network takes longer than from anyone else. Although as I am leaving Optus, I shouldn't be surprised given they are categorically the worst SP on this planet so no doubt something to do with them and their crap services/processes. So anyway, I put the new sim in at 4.30pm, processing was supposed to start immediately since that was between the recommended 9-6pm window, and should've taken 12 hours (although I did read somewhere up to 24 hours, but my expectation was 12 as had seen that in multiple publications) but I wasn't up and running until the following day at 11.15am which was quite annoying...
Other than that, Moose: cheaper, more efficient and so far, pretty good and above all, thank God I don't have to suffer from high blood pressure at the thought of dealing with Optus any more, ever again.
No dropouts but I haven't tested it in the country areas. Perfectly happy with the coverage.
Price is so much cheaper with unlimited calls and texts. My husband changed over to an even cheaper deal. Great, thank you.
Much better than our last provider
We live in a rural area and the coverage from our last provider was often very limited, friends would try to ring but couldnt get through. We switched to Moose and are very pleased with the reception and service. The number changeover was quite fast and customer service is very efficient. I gave 4 stars because occasionally the reception drops out, mostly good. Overall I'm glad we switched.
The reception is often poor in the CBD. The network coverage is unreliable. The Connection keeps dropping out. It shows SOS on the phone. And sometimes 3G instead of 4G on the screen. Data down load speed is variable.
Amazing customer service! Great value for money!
Optus connection is pretty good no dramas there. Sometimes connection drops but that’s just the area I live in. Heaps of data for a great price. Prices of plans did drop and the company were able to drop my price of my plan as well which was amazing for me! Local company with great customer service!
I signed up for a phone plan and also internet data.
I seemed a good deal would cost me less for more data than my current provider.
But it was used up real quick and then I was charged for the extra data, which ended up costing me more than my current provider, so I cancelled and went back to my current provider.
I still have the phone plan and happy with that.
I was with Amaysim, the trouble I had was I wasn't getting text messages straight away. Sometimes they would come about a week later, which wasn't useful. Now I am receiving text messages quicker.
Had this plan for about 4 weeks, received the sim on normal post in about 2 days. Had bit of a drama registering the sims as we ordered two. Spoke to a person on the phone who assured me both sims were activated, but the next day only one had been activated. Activated the second sim online and 2 hours later all good.
Very much recommend the plan we are on $14 post paid. Really good coverage and very high quality phone call voices.
It was great talking to aussies in Brisbane setting up and connecting. Only service which allows bpay and EFT. Only down side is after hours you are NOT talking to Aussies and have the language barrier.
Very good service and value and everything was up and running within the hour. Changed my service over from Vodaphone as I wasn't happy with the value and Highly reccommend this company!
Excellent value and great support
All I needed was a simple phone service with a small amount of data for occasional email checking and basic internet access at a reasonable price. Surprising how few companies provide this and those who do can be difficult to get connected. Moose was great to get set up and when I needed help with message bank got fast effective support.
I'm so glad my husband and I changed to Moose for our mobile phone services. The changeover was seamless and we have good coverage.
Moose even let us know when we have used fifty percent of our monthly allowance. We couldn't be happier.
Great deal and service
After a very bad customer service experience with Optus I switched to Moose,the changeover was painless and I am saving about $50 per month for exactly the same service.I have only experienced dropouts rarely and the download speeds are more than sufficient.Overall I am completely satisfied with my decision to change to Moose
tried moose as my phone requiremnet are little great price
not disapointed use internet infrequently but the service in all respects has been great
as i use the cheapest plan i can only assume the higher plans are the same great value and service
great value and service
Put my son on a Moose mobile plan and very happy so far with all aspects. Great value compared to other providers and no issues at all to date. I would recommend Moose mobile especially for parents looking at a good phone plan for their children.
Overcharged first month
Problems with sporadically not receiving texts, so people think I am being rude. Bigger problems on the first bill. Charged for a late payment on PRE PAID, how can I be charged late on pre paid. That is the idea of it, no surprise charges. Starting to loose faith in product review, how and why do they have a rating so high.
The best deal ever
I changed to moose from another big company. Moose saves me $8 per month with 3 times data and unlimited calls. The customer service is great. They always answer my calls immediately and the staff is very friendly (whereas the previous company made me wait for a long time on phone and not be able to solve my problem, just saying you have to bring your ID to our store...). I am happy with Moose and I just changed to 12-months contract with them. Highly recommend.
- ‹ Prev
- Next ›