Reviewer Photos & Videos
Wife does on her apple I don't on Android how come definitely worse on cloudy rainy days also phone going straight to voicemail without ringing is this a Optus problem because of our area
As good as the big boys
All good, we now have 4 family members moved over to moose with a 5th to change soon. No issues to date and the service has been as good or better than Mr T or Mr O
Very Good Service and Coverage
I went to Moose because I needed to get off the Vodafone network which became unreliable, during which time I was unable to use my banking phone app to Tap and Pay because the banking app kept trying to connect to the unreliable Vodafone network. At one stage in Yass (NSW) shopping centre I had no mobile phone connection at all.
With Moose Mobile connected to the Optus network all of these black spots disappeared an use of the banking app remains very stable. (Recently my bank have decided to discontinue its Tap and Go element of its app, so...now using GPay recommended bu the Bank which does not require any connection to the network) The only negative comment I could make, is that since changing to Optus through Moose Mobile I am getting lots of Scam SMS calls, on average 3 per day, my blocked number list keeps growing as I use the 'Report as Spam' option in my messaging app which by the way is Google Messaging. In summary I have far more reliable mobile coverage with Optus now, compared to when I had a direct Optus service on earlier occasion before Vodafone.
My favorite telecom service so far
Since I arrived in Australia in 2006, I have changed 6 different telecom service companies. So far, this is the best. After I made my choice, Owen recommended it to my husband to replace it, and then my daughter and my friend's family were ready to replace it. You guys are really great. Fees are low and coverage is good.
The reviewer stated that an incentive was offered for this review
Everything is perfect. We're saving heaps on our plan with Moose Mobile since switching from a different
carrier and don't have to worry about going over our download. We also haven't experienced any dropouts and the data download speeds are fast.
reliable network and I have had no dropouts at all, with 6 gig of data added to my service it's more than I have used, can't fault this carrier at all
Great prices, data and services
Top end prices for the data you get, you get access to all towers from Optus (Similar to boost with telstra towers) don't go with the big companies. Stick with these guys
so far so good i do not do a lot on it but what i do is great no dropouts and data good
this is my first smart phone as it was given to me
Been as good as any large Telecom supplier at a far better price
Very reliable as yet not had an outage of two mobiles with Moose. From Payments to making calls Moose is up there with the best. I would recommend them to others
Pricing that suits our needs, great Value for Money for some-one that doesn't need much data. Very reliable service with clear and easy to understand billing, Very friendly and helpful Customer Service.
Great service and passed your great on to others
Haven’t had any drop outs at all and really happy I went with you guys , wish I had done this sooner as well the service savings come with my new Mobil phone
Excellent service, I moved from a big telco that just pushed me from pillar to post… Moose promised connection when they said and the products are reliable and come with excellent, friendly service! I would thoroughly recommend Moose, particularly if you’re sick of being treated badly by the big telcos.
Been with them a few years now, still offers great value and always get great coverage. Glad we took the chance to move over to Moose Mobile, good to talk to an Australian when needed. Whole family has their mobile plans with them.
Really happy with Moose Mobile
I signed up with Moose Mobile about 9 months ago, having previously been with Optus for several years. Moose uses the same network for a much cheaper price than the big companies. I have had absolutely no problems with my mobile service, and internet speeds are great. I’m also happy to be using a local company. I highly recommend it.
One of the best value deals
One of the best value deals for low data users, especially if you are using this as 2nd no. or for work from home people who are mostly connected to Wifi.
Questions & Answers
Do your plans allow data banking?
Do you have availability for calls and texts to NZ?
While we don't have data banking capabilities just yet, we do have international calls and texts to NZ. You can call NZ for 66 cents per minute. Overseas SMS are 50c and MMS are 75c....Kind regards, Moose Mobile Supporr
I have a work phone and personal phone and would like to purchase a dual sim phone however a lot of these phone will only support 1x nano sim and 1 x estimate, does Moose support esim
While eSIM is something we're working on acquiring from Optus in the near future, it's not something we currently have available. Currently the only eSIM providers are the big three telcos (Optus, Vodafone, Telstra)....Kind regards, Moose Mobile Support
Ice been puked locked out of my phone please help
To investgiate your phone's PUK code issues, please email our technical support team at firstname.lastname@example.org...Otherwise, if you are able to make calls using another phone, please give us a ring on 1300 566 673. Kind regards, Moose Mobile Support
Get an answer from our members and Moose Mobile representatives
Options with Moose Mobile:
- Offers a range of post-paid options, so you effectively only pay for the data, calls and texts that you’ve used in that month
- Offers SIM-only plans and data-only plans, both of which are available in either month-to-month (no contract) and 12-month contract options
- Data-only plans don’t include any calls or text, making them suitable for a tablet or laptop, but not a mobile phone
- Month-to-month plans start from $8.80 for 1GB of data, and are capped at $46.80 for 50GB of data
- 12-month plans start at $14 for 5GB for data, capped at $46 for 70GB of data
Points of praise for Moose Mobile:
- Reliable network coverage was provided by Moose Mobile, with several reviewers happy that there were ‘no dropouts’
- Tremendous value for money meant that many reviewers were overjoyed they saved so much money, without compromising on the quality of their mobile phone service, or on what they received as part of it. One review is aptly titled: ‘Twice the data at half the price.’
- Customers appreciated that they weren’t hit with a huge bill at the end of the month for data, calls and texts that they didn’t use
- Customer service was considered outstanding, with short wait times on the phone, and high quality assistance provided by staff working from within Australia
Moose Mobile helps you talk the talk, and it also walks the walk. Taking out the top spot in its category, Moose Mobile is the 2021 Award Winner for Best Mobile Phone Service Provider. Its top performing areas were outstanding value for money and excellent customer service.
|Category||Mobile Phone Service Providers|
|International Roaming Offered||Yes|
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