1 photo
Moose Mobile
4.7 from 2,418 reviews · View Statistics
Listing monitored by Moose Mobile

Pros

Uses the Optus 4G Plus and Optus 3G Networks
No minimum term or lock-in contracts
Flexible payment options on a range of mobile and data-only plans

Reviews

Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
JFK
JFK
  • 2 reviews

All good

published

Wife does on her apple I don't on Android how come definitely worse on cloudy rainy days also phone going straight to voicemail without ringing is this a Optus problem because of our area

Value for Money
4/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!
Colin Trustum
Colin TrustumGreater Melbourne (Inner), VIC

As good as the big boys

published

All good, we now have 4 family members moved over to moose with a 5th to change soon. No issues to date and the service has been as good or better than Mr T or Mr O

Value for Money
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

Very Good Service and Coverage

published
Value for Money
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!
Amy Chen
Amy ChenSydney Surrounds, NSW

My favorite telecom service so far

published

Since I arrived in Australia in 2006, I have changed 6 different telecom service companies. So far, this is the best. After I made my choice, Owen recommended it to my husband to replace it, and then my daughter and my friend's family were ready to replace it. You guys are really great. Fees are low and coverage is good.

Value for Money
5/5
Customer Service
5/5
Local Reception
4/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Mobile Phone Service Providers

Find out how Moose Mobile compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Pete
PeteHobart, TAS
  • 3 reviews
  • 1 like

The best

published

Everything is perfect. We're saving heaps on our plan with Moose Mobile since switching from a different
carrier and don't have to worry about going over our download. We also haven't experienced any dropouts and the data download speeds are fast.

Value for Money
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!
judy
judyHobart, TAS
  • 5 reviews

absolutely fantastic

published

reliable network and I have had no dropouts at all, with 6 gig of data added to my service it's more than I have used, can't fault this carrier at all

Value for Money
5/5
Local Reception
5/5
Similar opinion? Write a review on ProductReview.com.au!
Dave.
Dave.Perth, WA
  • 12 reviews
  • 6 likes

Great prices, data and services

published

Top end prices for the data you get, you get access to all towers from Optus (Similar to boost with telstra towers) don't go with the big companies. Stick with these guys

Value for Money
4/5
Customer Service
4/5
Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Tips for Choosing a Mobile Plan and Service Provider

Looking for a new mobile plan? Find out everything you need to know from network coverage and plan types, to data usage and international roaming so that you can pick the best value plan for you.

Wendy Z.
Wendy Z.21 Feb 2020
tips-for-choosing-a-mobile-plan-and-service-provider
Top Internet & Mobile Phone Service Providers in 2020!

Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) categories in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.

Wendy Z.
Wendy Z.22 Nov 2019
top-internet-mobile-phone-service-providers-in-2020
Next
sylvia
sylviaGreater Melbourne (Inner), VIC
  • 2 reviews

very nice

published

so far so good i do not do a lot on it but what i do is great no dropouts and data good
this is my first smart phone as it was given to me

Local Reception
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Jim M.
Jim M.Perth, WA
  • 2 reviews

Been as good as any large Telecom supplier at a far better price

published

Very reliable as yet not had an outage of two mobiles with Moose. From Payments to making calls Moose is up there with the best. I would recommend them to others

Value for Money
5/5
Local Reception
3/5
Similar opinion? Write a review on ProductReview.com.au!
Mobile Phone Service Providers

Find out how Moose Mobile compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Kieron KEONG
Kieron KEONGMetropolitan Adelaide, SA
  • 6 reviews
  • 2 likes

Excellent pricing

published

Pricing that suits our needs, great Value for Money for some-one that doesn't need much data. Very reliable service with clear and easy to understand billing, Very friendly and helpful Customer Service.

Value for Money
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

Great service and passed your great on to others

published

Haven’t had any drop outs at all and really happy I went with you guys , wish I had done this sooner as well the service savings come with my new Mobil phone

Value for Money
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!
Marcus
Marcus
  • 2 reviews

Excellent Service

published

Excellent service, I moved from a big telco that just pushed me from pillar to post… Moose promised connection when they said and the products are reliable and come with excellent, friendly service! I would thoroughly recommend Moose, particularly if you’re sick of being treated badly by the big telcos.

Value for Money
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!
Mobile Phone Service Providers

Find out how Moose Mobile compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
concord
concordSouth East Queensland, QLD
  • 3 reviews

Happy Customer

published

Been with them a few years now, still offers great value and always get great coverage. Glad we took the chance to move over to Moose Mobile, good to talk to an Australian when needed. Whole family has their mobile plans with them.

Value for Money
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!
Colin M.
Colin M.South East Queensland, QLD

Really happy with Moose Mobile

published

I signed up with Moose Mobile about 9 months ago, having previously been with Optus for several years. Moose uses the same network for a much cheaper price than the big companies. I have had absolutely no problems with my mobile service, and internet speeds are great. I’m also happy to be using a local company. I highly recommend it.

Value for Money
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!
Gagandeep B.
Gagandeep B.South East Queensland, QLD

One of the best value deals

published

One of the best value deals for low data users, especially if you are using this as 2nd no. or for work from home people who are mostly connected to Wifi.

Value for Money
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Mazza
Mazzaasked

Do your plans allow data banking?
Do you have availability for calls and texts to NZ?

1 answer
Moose Mobile
Moose SupportMoose MobileSend a private message
Fred
Fredasked

I have a work phone and personal phone and would like to purchase a dual sim phone however a lot of these phone will only support 1x nano sim and 1 x estimate, does Moose support esim

1 answer
Moose Mobile
Moose SupportMoose MobileSend a private message
Jean B.
Jean B.asked

Ice been puked locked out of my phone please help

1 answer
Moose Mobile
Moose SupportMoose MobileSend a private message
See all Moose Mobile questions

Get an answer from our members and Moose Mobile representatives

Details

Options with Moose Mobile:

  • Offers a range of post-paid options, so you effectively only pay for the data, calls and texts that you’ve used in that month
  • Offers SIM-only plans and data-only plans, both of which are available in either month-to-month (no contract) and 12-month contract options
  • Data-only plans don’t include any calls or text, making them suitable for a tablet or laptop, but not a mobile phone
  • Month-to-month plans start from $8.80 for 1GB of data, and are capped at $46.80 for 50GB of data
  • 12-month plans start at $14 for 5GB for data, capped at $46 for 70GB of data

Points of praise for Moose Mobile:

  • Reliable network coverage was provided by Moose Mobile, with several reviewers happy that there were ‘no dropouts’
  • Tremendous value for money meant that many reviewers were overjoyed they saved so much money, without compromising on the quality of their mobile phone service, or on what they received as part of it. One review is aptly titled: ‘Twice the data at half the price.’
  • Customers appreciated that they weren’t hit with a huge bill at the end of the month for data, calls and texts that they didn’t use
  • Customer service was considered outstanding, with short wait times on the phone, and high quality assistance provided by staff working from within Australia

2021 ProductReview Awards logo

Moose Mobile helps you talk the talk, and it also walks the walk. Taking out the top spot in its category, Moose Mobile is the 2021 Award Winner for Best Mobile Phone Service Provider. Its top performing areas were outstanding value for money and excellent customer service.

CategoryMobile Phone Service Providers
Network UsedOptus
International Roaming Offered Yes
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.