I recently switched from Telstra to Moose and I am so impressed, the whole process has been completely seamless, had I of not been the one carrying out the process to change, I wouldn't even know it had taken place. So Happy, very excited to have halved my monthly bill.
I changed from Southern Phone to Moose and I am very glad I did. Moose Mobile offer excellent value for money, reliable coverage and really good customer support. I would highly recommend.
Had no problems since going on to Moose
Good value, I've had no problems with drop out. Better service than my last supplier and it hasn't been as expensive, which as a pensioner is good, have recommended it to friends..
Very Good Value For Money And Great Customer Service
Very happy with product, price and customer support! Had to call for my invoice inquiry, fast call answering, great and quick support
Great value for money, good plans
Highly recommended to everyone!
Works as I need it to work. Don’t know what else to say to give you 30 words? Not really into writing short essays on my mobile phone coverage and service, is this 30 words yet?
Reliable provider with budget plans available.
Network coverage very good with no dropouts. The data download speed is more than adequate for my requirements. The reliability and coverage are exceptional considering I am only paying a fraction of the cost of my previous provider.
Best ever and great service!
Very reliable and friendly service with no dropouts. Have never had any problems at all with download speed which is more than sufficient. Have plans to suit all budgets. Super happy with this provider!
Cheap and reliable
cheapest around, reliable better than competitors, more internet GB. happy to keep going with plan and don't feel locked in at all. haven't even had to contact them yet. thankyou
Brisbane based Customer Service with polite and helpful staff. Great coverage on the Optus network . They have plans for all budgets. I do not think that you can go past this company.
I changed to Moose a couple years. ago because they offered the best price for unlimited calls and reasonable data limits. The changeover from my old supplier was quick and easy. I noticed last year that they were offering more data at a cheaper rate so I called and changed to the better plan, no problems. My complaint is however, they used Optus, and I have found that when travelling around I often have no signal.
Good affordable price .Thanks moose mobile
Moose mobile is reliable enough in urban areas but needs more towers out west out of Cessnock bell bird area as I i no signal there mobile data is enough for my usage
Happy with Service
Network coverage has been good, and no issues with data downloads. Like the data percentage warnings, and the competitive plan pricing. Only criticism is that the app could do with some updating.
OK for the price
Coverage could be better. Data usage tool is accurate.
They won't contact you when their plans change to let you know you could be getting a better deal - you have to check the site and contact them yourself. I find this is unfair, leaving longtime customers on old plans with less value but the new customers getting better value.
Sim for my car
This Sim is installed in my car as part of a backup for a security suite and tracking my journeys. Works a dream and makes me feel safe when travelling.
Poor coverage at home. Sometimes had to conduct phone calls out on the street. Download speeds ok. Sometimes ran out of data and can't rollover unused data. Good to have Australian help desk.
reliable coverage does everything we want and you talk to a human when you ring up. Best customer service. No problems with the data as we dont use much on that side of things but is speedy.
Cheap and works well
Great coverage, great speed and cheap price. I've used my 1GB plan for a year now and it always worked well. Currently traveling in West Australia, I'm happy with coverage even in remote areas.
The message I recieve is always with few hours delay. Even the misscall message is the same. I asked my friend who is with Moose as well ,she has the same problem. The app is the most primitive app that most of the time does not come up. Finally didn't like the fact that eventhough you are prepaid they charged you each month, don't give you the choice to charge whenever you like. Change my provider after being one month with them. Moved to OVO better offer, and no limitation and hidden charges on changing your plan.
Had researched online for another service provider since my contract was up.. Moose Mobile kept reoccurring with good reviews so I went ahead and signed up.. Fantastic first impression.. My number transferred within the time specified and was very straight forward to do online.. I had a couple enquiries and were answered promptly.. Customer Service is exceptional.. So happy I found Moose Mobile.. Reviews are valid..
Excellent value works very well
I went with Moose Mobile as I don't use my mobile phone very often so the low price suits me well and Moose is always reliable I would recommend it
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