Stylish Range & Excellent Customer Service
I have worked with ACS for over 7 years. They have a number of ranges all of which are very stylish and suit a number of bathroom styles. They have high quality products that offer great value for money. The team is very experience in design and bathroom products. Ellie, Nick and the team always go out of their way to help and exceed expectations! I would highly recommend ACS Designer Bathrooms if you are looking for bathroom fittings that have high designer appeal, great quality, great value for money and a company that has exceptional customer service!
Fantastic service, easy to deal with when requiring modification of adjustments, and great follow up with all my jobs.
I have been dealing with ACS for years as a builder, and have loved the customer service, follow ups, easy of dealing with them, and their ability to help with any issues and getting items sourced quickly.
Abysmal customer service, bordering on fraudulent - zero stars - stay well clear!!
A company should be judged not when things are going well, but when there is a problem which needs to be resolved - on this front ACS bathrooms fail dismally. Do your research, read ALL the other reviews posted here and on other product review pages and then make up your own mind. Don't accept that because their advertising shows Australian Watermark Certification or Australian Standard logos that this is in fact the case with the goods they sell - make sure you verify yourself independently. As soon as ACS have taken your money they don't want...to know you and the old saying 'caveat emptor - buyer beware' is their modus operandi. Unfortunately I have to provide one star to actually lodge this review, otherwise it would be a big fat zero. ACS Bathrooms, you and your unhelpful, rude management have FAILED.
Beware & document everything!
These people will go to any lengths to keep your money - they'll deny pre-existing damage or missing components, and even refute differences between product on their website and product delivered to you. Appalling customer service, and tardy resolution only after action commenced.
Great Bathroom Renovators.
ACS Designer Bathrooms just completed my bathroom renovations and I could not be more pleased. They did a great job on my ensuite and my main bathroom. I was a little nervous about renovating them but they were in a state of disrepair and it needed to be done. ACS made me feel confident in renovating my bathroom with their professionalism & punctual attitude. They took the best care in listening to my concerns and fulfilling my requests. The cost was also good value for money. Thanks again guys, I will definitely be passing your details onto my friends.
Found Nice Bathroom Accessories
My mother told me about ACS when she was helping me with my bathroom renovation. She said good things about it that I decided to buy a few things from them. They made a pretty good impression. The people were friendly and accommodating. They answered my questions well and helped me choose the best fixtures that would match the design of my bathroom.
Amazing service, value for money
I recently visited ACS Designer Bathrooms after having nightmare after nightmare with other businesses. Given my past experiences, I was a little hesitant but I was so so so pleased with the service I received! The team couldn't have made it any easier for me, they listened to exactly what I was looking for and gave me a range of options to choose from - I was a bit indecisive! The quality of their products is much higher than I saw in other showrooms, and the prices are so affordable. Thank you so much for your patience and help :)
I had been looking high and low to find a supplier with good quality products to renovate my bathroom at a reasonable and affordable price. I came across ACS and was absolutely thrilled with the products offered! Amazing quality and met my budget as well! I would highly recommend this supplier for anyone looking to renovate their bathroom.
I don’t normally buy things online but I’ve added ACS to my list of exceptions. At first, I wanted to visit their showroom but later realized it was way too far from where I lived. So I was left with no choice but to make an online purchase. I got myself a new tub and I’m satisfied with what I got. Thanks, ACS. You can surely expect another transaction from me soon.
Do not use appalling customer service
Large order. Deposit paid months prior to delivery. No change of mind. If you do you receive a legal email! Several items very late. Check pricing VERY carefully. Once you add on delivery fee and read the fine print about returns you will most likely not use this company. I have never been treated like this by a supplier before.
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