I contacted Robyn Pillinger in August to hold a block for my family to build our dream home , after we got this going we needed an agent to sell our property
Robyn introduced me to Barbara who was super knowledgeable and so professional
With the team of Minnie and Barbara they sold our property in an amazing 4 days at the first home open (for COVID reasons it fell through).Back on the market they then sold it in 3 weeks ....
We are now needing a rental and with such a tough market ,Robyn is going out of her way to help find us a temporary hom...Read more

We sold our investment property through David Parlor at Rockingham. Although it took almost a year to sell due to the downturn in the property market, David did not cease in trying to get a good outcome for us, coming up with new ideas to try. He promptly and diligently followed up all leads and any of our enquiries. It sold mid pandemic crisis, and David went above and beyond to ensure the sale went through despite some tricky complications caused by the pandemic. He organised and attended trade repairs so we didn't have to attend. He eve...Read more

We were all incredibly pleased with the real estate agent Vincent Marruffo from Acton South West. His sales knowledge of Dunsborough was full bottle and the process to purchase our new property was excellent. It was purchased just as COVID-19 restrictions came into place which had us isolated in Fremantle and not able to visit the property after our initial visit and final inspection. This was all due to regional travel bans in place. Vincent went out of his way to produce videos of the property and measure areas so that we could purchase items...Read more

Once I had signed the contract to buy the house, I was poorly treated. I had a number of questions about the house that I was unable to get answered before signing the contract, and also wished to return to the property for a short visit to measure up for furniture, curtains, blinds and so on. The agent did not help at all, so I tried contacting the seller directly, and at first he seemed very willing to help, but immediately after the call with the seller I received a call from the agent who told me that I was not to have any dealings with him...Read more

I applied for one of the rental properties they manage in Cloverdale, WA.
They have not updated me with the status of my application for several days. I tried to follow up with them several times through email. The property manager finally replied and said I'll get an update the next day.
Well, I did not hear from them at all the next day. I tried to call their office. The reception just told me she'll inform the property manager about my call and should get a call back that day. No one from Acton has replied for 3 days.
I just gave up on th...Read more

I was a tenant of the Canningvale branch for 2 years. My experience was not positive. Dealing with them was painful. The senior property manager was the rudest out of all the property managers there. When i put in legitimate maintenance issues they would not action them for months. Instead they kept blaming the owner which i later found out the owner didnt know about. I should have known how lousy they were after they asked me to take photos of the property to send to them ..... for the property condition report! They asked this multiple times ...Read more

There are honestly so many issues I barely know where to start.
They take your money, but do not honour the contract that you sign - especially regarding inspections, maintenance, following up with tenants, returning your calls, basic customer service skills, acting with honesty and integrity...or anything to do with managing your property in a professional manner.
The staff were extremely rude and arrogant, but i wont name names as it is not necessary. I will however, say that the licensee is best described as untrustworthy. It might seem har...Read more

This company are all of the above. I've put a complaint into the Dept of Mines and Industry (WA) about their shocking behaviour. Even my accountant cannot be live how much they charge and for poor service. If you live interstate you will find your property in a shocking condition costing you a lot of money for repairs not brought to your attention yet they are happy to take $$$$ for 3 monthly inspections.
The staff are rude and the licensee has total contempt that he feels you should be privileged that he even returns your call.
This company ...Read more

I have a bitter real life experience with ACTON Subiaco Sales Team between June-October 2018. By the end of 4 months only I have terminated all business relationship with the ACTON Subiaco office and any future business plan Selling or Renting.
ACTON Subiaco Sales team represents the ugly face of Unprofessional, Dishonest and Untrusted Real Estate Agent with Zero integrity who sells lies and inflated prices to the poor customers. They do not even honour their own hand written lies in their own formal document.
Someone needs to validate ACTO...Read more

After 2 years of renting through acton I realised they just want to take you for all you got i will never do it again they treat you like crap had pain peeling off the walls from water going through the shower which was resealed but the walls on the other side and carpet went mouldy couldn't use that room and asked if we could break lease to leave if this wasn't fixed but the property manager [name removed] openly said "that's not going to happen because we wont be able to rent it for this price in the current market" now shes trying to get our...Read more