1 photo
Adelaide Marble Specialists

Adelaide Marble Specialists

1.5 from 16 reviews · View Statistics
See the Best Home Renovators in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Adelaide Marble Specialists

Reviews

1.5
16 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(14)
  • Customer Service
    1.0 (5)
  • Timeliness
    1.0 (4)
  • Job Satisfaction
    1.2 (5)
  • Rates and Fees
    2.5 (4)
  • Product Quality
    1.2 (5)
Previous
Next

Catch 22

published
Customer Service
1/5
Timeliness
1/5
Similar opinion? Write a review on ProductReview.com.au!

Crap workmanship

published

Stay away from them , they installed bench top on our new kitchen & did not seal the joins with silastic telling us they did not have the right colour with them they also refused to seal between bench top & splash back saying it wasn’t there job , after 8 years the bench top has huge hairline cracks in four different spots . Would never use or recommend them to anyone

Customer Service
1/5
Job Satisfaction
1/5
Similar opinion? Write a review on ProductReview.com.au!

RUN AWAY!

published

After signing for the product the trouble began. Outdoor bench top and splash back were installed. The product was broken and they tried to leave it there without fixing it. Tried to blame the site and that it should have been different base to install on. Then couldn't get them to come back or answer our calls. Finally got them to remove everything. DO NOT USE THIS COMPANY

Customer Service
1/5
Timeliness
1/5
Similar opinion? Write a review on ProductReview.com.au!
Liz
LizMetropolitan Adelaide, SA
  • 3 reviews
  • 1 like

Go elsewhere

published

If you wish to order marble they ask you to sign a waiver that if the product is cracked or chipped during manufacturing or transport, they will glue it back together and should the customer want it replaced, its at the customers expense. I refused to sign this and they informed me that they will not manufacture. So they lost me as a customer. I was intending on ordering not only a vanity top but tiles for 2 x bathrooms at $400 per meter but after reading reviews and the waiver - Ive gone elsewhere.

Customer Service
1/5
Timeliness
1/5
Similar opinion? Write a review on ProductReview.com.au!
Home Renovators

Find out how Adelaide Marble Specialists compares to other Home Renovators

Know better, choose better.

Compare all
Chris
ChrisMetropolitan Adelaide, SA

Would Never Use Adelaide Marble Again

published
Customer Service
1/5
Timeliness
1/5
Similar opinion? Write a review on ProductReview.com.au!
Alistair
AlistairMetropolitan Adelaide, SA
  • 5 reviews
  • 3 likes

Such Disappointing Service & Workmanship

published
Incentivised Review No
Adelaide Marble Specialists
John M.Adelaide Marble SpecialistsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Anthony
Anthony
  • 3 reviews
  • 1 like
  • Verified

Terrible customer service, average product

published
Adelaide Marble Specialists
John M.Adelaide Marble SpecialistsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Kathy
KathyAdelaide

Outstanding service

published

Great service with outstanding products. We used Tiles, floorboards, quartz tops, pavers, inside and out.
Looking forward to using your services again!

Adelaide Marble Specialists
John M.Adelaide Marble SpecialistsSend a private message

Hi Kathy,
Thank you for taking the time to write a review. We're glad you had a great experience and hope to see you again soon.
- The AMS Team.

Similar opinion? Write a review on ProductReview.com.au!
kelliered
kelliered
  • 3 reviews
  • 2 likes
  • Verified

Specialists only in incompetence

published
Adelaide Marble Specialists
John M.Adelaide Marble SpecialistsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Home Renovators

Find out how Adelaide Marble Specialists compares to other Home Renovators

Know better, choose better.

Compare all
CristC
CristCMetropolitan Adelaide, SA
  • 7 reviews
  • 2 likes
  • Verified

Excellent Company and excellent tradespeople

published
Adelaide Marble Specialists
John M.Adelaide Marble SpecialistsSend a private message

Hi Crist,
Thank you for taking the time to write a review about your benchtop purchase. We really appreciate hearing about our customers experiences.
Enjoy your new kitchen!
- The AMS Team

Similar opinion? Write a review on ProductReview.com.au!

Horrendous Experience

published
Adelaide Marble Specialists
John M.Adelaide Marble SpecialistsSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Terrible After market service

published

We are a leading Architecture practice and have specified Adelaide Marble on three occasions.
We have received extremely bad service after the product has been delivered to site on the three occasions we have specified their product. They simply wipe their hands of any wrong doing, instead of assisting with finding a resolution. We have now instructed all of our staff to never specify Adelaide Marble to ensure that our clients are not adversely affected.

Similar opinion? Write a review on ProductReview.com.au!
Home Renovators

Find out how Adelaide Marble Specialists compares to other Home Renovators

Know better, choose better.

Compare all
C.S.
C.S.Adelaide

Terrible service and workmanship

published
Similar opinion? Write a review on ProductReview.com.au!
Josie
JosieMetropolitan Adelaide, SA
  • 11 reviews
  • 5 likes

Horrible service, not to be recommended

published

My husband and I selected this company for the supply and install of bench top for our new house construction. The experience was very, very bad. They did not finish the job on time but very delayed which caused our house to extend the handover schedule. Three times they told us that the stones were damaged! What an alibi! Did not even care that their delays mean more cost to us! Besides, the manager assigned at the production is incompetent, always promised us a schedule but did not fulfill his promise. I am NOT recommending this company, it will just give you headache and a chance for a heart attack!... very disappointing! A big NO to this... never again use them.

Negative star rating!

Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Disappointing all round

published

The holes to fit the stove top and sink where off centre. I was blamed for not checking the templates. The stove top was then replaced. The bench top for the sink took 5 attempts due to faulty stone, wrong size twice, and then cutting the wrong edge. We have now found a chip but will live with it as we went three months without a kitchen sink. Never got an apology. Had to chase them to get a date to refit. Waste 4 Saturdays waiting home for them to arrive. An appointment late morning became 4pm.
The bench top was left with [name removed] smudges and pencil marks for us to clean.
We spent $7500.

Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Adelaide Marble Specialists representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.