386 reviews
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Please check your quotes. Make sure you dot your i's and cross your t with this company as they can't be trusted. If your not sure check with Ai or get another opinon because this company will do anything they can to screw you over, lie and try and bamboozle with technical jargon. Got a 25kwh battery installed by ads solar. Backup protection was… Read more
included price. After installation and first blackout I realise backup protection was not installed. Contacted ADS solar and they claimed it was not included in my contract. Lucky I had it in writing. Forced me to contact fair trading which is still ongoing and after several months now it seems I have to take them to NCAT to get things sorted correctly. Its a shame becuase they did my solar previous and that is fine.
Highly recommend you look elsewhere!
I signed a solar panel and inverter installation quotation with ADS Solar last year. The contract stated installation would occur within 4–6 weeks, however this never happened. Due to the long delay and lack of progress, I withdrew my deposit. Later, I was contacted by another representative from ADS Solar who introduced himself as a manager and… Read more
assured me that installation would definitely happen this time. Based on those assurances, I signed another contract.
During the quotation process, the company provided clear roof drawings and photos showing the split sections of the roof and prepared the quote accordingly. At that stage before signing the contract they did not mention that the split roof design would require additional charges.
Closer to the installation date, they informed me that the originally quoted Jinko panels and GoodWe inverter were unavailable and proposed replacing them with JA Solar panels and an SAJ inverter at the same price. I accepted the change in good faith.
However, at approximately 7:00 pm the night before installation, I received a call advising that because of the split/steep roof, I would need to pay extra costs, with the company covering only 40% and me paying the remaining 60%. I refused because the roof design was already clearly visible in the drawings and photos they used to prepare the quotation. The agreed contract price was $5,800 for a 10kW system.
The following day, another manager contacted me and gave conflicting explanations. Initially they claimed the issue was the split roof, and later stated the roof was too steep and therefore required additional charges. These concerns should have been identified and disclosed before signing the contract, not the night before installation.
Due to the repeated delays, poor communication, changes to agreed products, and last-minute additional charges, I decided to cancel the installation entirely. This has been a very disappointing experience on two separate occasions. I have now lodged a formal complaint against ADS Solar.
Got in contact with ADS Solar from a friend who had battery installed. I already have solar panels and thought about getting a battery as the government is still giving out rebates. Gave them a call and got good deal for a battery. Was able to schedule installation in less than a week. installers came to place and they pretty did a good and neat… Read more
job. I got an Alpha ESS system. Since the. I could monitor how much power I am generating and using. I could say I barely use power from the grid now.
Reviews with attachments
The installation guys were very professional. When I had an issue they tried to address it very swiftly. The sales rep Hritik was very diligent and patient with me walked me through the process nicely Anker was a great choice, absolutely incredible looking. You get what you pay for Show details
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I had a battery system installed, a 3 phase 30 kw battery and it did work and it took a couple of weeks to find the issue, I thought here we go a horror story but no they fixed and it running well, I haven't used grid power since it been up a running very happy Show details
- +5
Subject: Exceptional Solar Installation Experience with ADS Solar! – I recently had a 13.28kW solar system installed by ADS Solar, featuring high-quality Canadian Solar Panels and the reliable Fronius inverter. The professionalism and promptness of the team were commendable. What truly stood out was their exceptional after-sales support; they even went the extra mile to install the Fronius Smart Meter after the… Read more
initial setup. I couldn’t be more satisfied and would highly recommend ADS Solar to anyone considering a solar installation!
Solar panel at snow house – Very happy with service , installers were very nice fast and clean, Show details
Latest follow-ups
- +5
ADS installed a 15kw battery. Can only use 12kw. Emailed to ensure it was wired to ensure it charged during a blackout. Did not occur & refused to come and correct. Wiring is hanging under the house and has been chewed by animals. When wired the… Read more
blackout back it was for 5 lights only 4 bedrooms and the bathroom.. nothing else. When questioned they advised that the ceramic fuses needed to be replaced, not advised before arrival. have been fighting to have the issues resolved and ADS refuse to rewire the Battery and inverter, even though most companies replace inverters over 5 years old. Existing inverter is a 2016. After installing the Battery n the hottest side of the house during summer, I was advise that I needed to put a cover over it and around it.. Not going to happen as I should have been advised prior to installation and not where I wanted it to be installed. The Pink Cable in photo's below is the damaged comms cable, as it was not secured to the beams properly.
Follow-up · Nothing has occurred, they have offered to correct the Blackout now the "earth leakage breakers" have been replaced. So that I have power points as well as lights, but still will not charge during a black out. There has been no maintenance advise, other than close the battery in which I should have been told before Installation. The animal damage has not been addressed and will not accept responsibility for any of it.
One of the most trustworthy companies I've dealt with I've used them twice for panels and once for a battery could not fault them. They were always prompt and on time their installers were very conscience and the prices were very competitive. Would definitely recommend them. Show details
Follow-up · The company itself as stated was exceptional everything was done properly on time and at a good price the problem becomes apparent at the followup as I have found out there is no follow up. My issue is with either a faulty app a faulty set up or a faulty inverter. Unfortunately I have tried to contact the installer to clarify how things work for… Read more
In-depth reviews
ADS solar have aggressive almost unethical sales tactics. Few things that have left me disappointed: 1. I have a 5 KW inverter due to single phase setup at my property, and they sold me 50KW battery. An unassuming customer will be sold to charge/ discharge benefits with the big size battery but what we don't realise is that the 5KW inverter is… Read more
the big limitation to make any such benefits sold.
2. I was promised a portable Anker battery post installation, this was supposed to be a promotion around Dec 25. Have not received this despite several followups, they keep pointing accountability to another dept.
3. The paper work required to be sent to United Energy has still not been completed and sent. I have not been able to export from my large battery even through summer when my panels would fill the battery to 100%.
4. Over the last 2 months, I have had no responses to to any of my emails or phone calls to this company. During sales, they were on the phone with me multiple times a day, and responded to my emails promptly, and followed up with a phone call.
Hi Dee, thank you for your feedback. After carefully… Read more (+1 reply)
We are a returning customer, and once again we had an excellent experience with ADS Solar for our solar panel and battery installation, from start to finish. The team is consistently professional, knowledgeable and transparent throughout the entire process. They took the time to clearly explain the system design, battery options, and expected… Read more
savings, and patiently answered all our questions. The installation was completed on time, neatly and with great attention to detail. The installers were courteous, efficient and left the site clean and tidy.
What truly stood out was their after-installation support they ensured everything was working perfectly and guided us through system monitoring and usage. This level of care and follow-up gave us complete confidence in our decision to invest in solar and battery storage.
We selected ADS Solar again because they are extremely efficient and professional. The ADS Solar team has tremendous knowledge, experience and the capability to get the job done right. Their customer service is far beyond expectations.
Highly recommended for anyone looking for a reliable, honest and high quality solar solution.
I’ve used ADS Solar multiple times now, and they are hands down the best in the business. Five years ago, I had my first system installed by them. From the very start, I dealt with Prianka, who was incredibly patient. She took the time to answer every single question even the silly ones without hesitation. That first system was a game-changer,… Read more
reducing my electricity bills by almost 60%.
When the government launched the new battery rebates, I knew it was time to upgrade. I called Prianka again, and she recommended upgrading to a more efficient system. I was amazed to learn that modern panels can generate double the power using the same amount of roof space!
With the new panels and the added battery, I barely need to use the grid anymore. I use the mobile app daily to track efficiency, which is currently running at over 95%. One of the best parts was the financing. They offered an interest-free plan over a few years with almost zero upfront cost, making it very easy to manage.
If you are looking for a high-quality service, top-tier tech, and affordability, I definitely recommend ADS Solar. They truly care about the long-term results for their customers. Ask for Prianka!
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Positive reviews
I have Installed on 4 systems so far from ADS SOLAR based on Priyanka's recommendation: a big solar system size with 50kw Anker battery each . Honestly nothing can be better than this. I am extremely happy with Installation team and follow up on each step for finance also, Now I am going to have 2 more with the same system 50kw each Anker battery… Read more
from PRIYANKA . She helped me with the best system, right price, easy process in layman language with great services. If I have to Install 10 systems too, it will be from Priyanka. If anybody is looking to get the best, speak to her from ADS SOLAR. Thanks to her, True asset of the company
In an industry crowded with smaller players, ADS Solar stood out—thanks to both its product range and its team. Our battery installation passed inspection without a single issue. That’s especially notable given how many other systems drew criticism during the scramble to meet the 1 May deadline for larger battery installs. Show details
I am extremely happy with ADS SOLAR. One of the best companies if you are looking for solar and battery deals. I have got a lot of quotes for cheaper brands in way unbelievable prices like Foxess , Voltx but when I have checked in Detail I found they were cr#p. It could be an affordable option but not long lasting and very unsafe . Best brand to… Read more
Consider Ankersolix X1 which I have Installed 50kw in Melbourne house from Priyanka who advised me the Best with Best price yes I have spent more than $10000 as compared to that Cr#p Foxess but I am happy at least I have got best product value for Money, Priyanka advised me to looked into detail Otherwise I would have gone with Foxess with lot of regret. Thanks to PRIYANKA . Please speak to her from ADS SOLAR for best deal
Negative reviews
The installation done by this company was poor quality. The Service department treat complaints as a joke and delay response for as long as possible Rather than recommending this business, I would actively discourage people from using them
Hello, We are sorry to hear that you feel dissatisfied… Read more
This is a fraud company and fraud people. They don’t care what has been said. Damage your property, take your money, no commitment, honoured. There are companies offering cheaper products then this one and admire you as customer. I am taking the matter to ACCC and ASA to raise a formal complaint against them. Show details
Dear Jatin, We take pride in supporting all our… Read more
Terrible after sale service to an incomplete job. Extremely disappointed with ADS. My daughters have been waiting since install in December 2025 - 5 months on and still no benefit from solar but paying off its loan and receiving electricity bills as well! Their energy provider ACTEWAGL have advised us 3 times that the system and batteries need to… Read more
all be turned off as the meter is running backwards. ADS have also been informed numerous times by phone and in writing of this yet done nothing. My daughters have been charged an estimated amount again which was the same as their winter bill of $1,470. Being the summer quater my daughters bill would be far less than that. Now, the problem I am seeing is because ADS switched everything on BEFORE the meter was upgraded and knowing the meter needed upgrading, then ADS should fairly cover all additional electricity bills until you complete the job. I also will note that there was a long delay in ADS providing paperwork to the energy provider which in turn didn't get to the job until March 2026 to upgrade the metre. It was then that they saw it needed some switch be installed by a 2nd level electrician and that everything was turned on causing the metre to run backwards. After numerous emails and phonecalls to ADS for help they simply said it wasn't in their scope and they just installers. Well if they have electricians then it would I would have thought but no one offered any kind of assistance. My daughters are ALSO still waiting for bird mesh to be installed, which was fully paid for up-front and not delivered. I woul appreciate someone at ASD please take some responsibility and help these young women sort out their solar and finish the job you started. This has gone on far too long. The Energy Ombudsman will be notified if something isn't done ASAP.
THIS REVIEW WILL ONLY BE REMOVED ONCE YOU HAVE COMPLETED THE JOB.
Recent reviews
Please be very careful of this company the do not deliver what was promised I was supposed to get blackout protection but never got it the components were left here for it but now they want an extra $1000 to install it ..that is not good enough guys after the daily phone calls from you to get me to purchase from you as soon as it was signed for I… Read more
was forgotten and now you guys have memory loss about .don’t worry I’m taking this further aswell I’m talking to the financial company about stopping the funds from coming out and chase ads for the money not GOOD ENOUGH
I'm writing to express my sincere thanks and appreciation for the outstanding service I received from ADS Solar, the sales team's communication was excellent, and they were always spot-on with their information. I also want to specifically commend the installers. They were wonderful—courteous, friendly, and very respectful during their time here.… Read more
The job they did was excellent, and they left the area perfectly clean. The follow-up inspection was also handled with great professionalism. The installer also helped us set up Ele keeper to monitor our solar power generation, battery status, and electricity usage in real-time. My entire experience with your company was very positive, and I have no hesitation in recommending them to others. Thank you for such a great job."
Absolutely appalled by the lack of professionalism and accountability from this company. Not a single staff member seems to know what they're doing. I’ve been trying to lodge a complaint and no one can tell me who is responsible for handling them. We’ve now been waiting over 2 months for a solar installation on our investment property — and still… Read more
no clear answer. I emailed their management directly and got a response from Ryan Culin, who casually stated that there’s no timeline for the installation. Completely unacceptable. Priyanka from sales was made fully aware from the start that our Occupancy Certificate (OC) depended on the solar being installed. Yet here we are — still waiting — after raising this with them multiple times. They claim the approval from Essential Energy takes 65 days, which is a flat-out lie. The process only takes about 10 days. Clearly just a delay tactic on their part. Do not go with this company for solar. Unreliable, dishonest, and completely disorganized. Worst experience ever.
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The contractors they hired for installation changed the layout on the day but both adr and their contractors were Fast and professional. System works great. Highly recommended. Show details
ADS Solar did a fantastic job installing our solar panels and battery — they offered a great discount, kept us updated throughout, and followed up regularly to ensure everything ran smoothly. Show details
Such a professional company to deal with . With solar batteries becoming difficult to source nowadays, they had mine installed within a week of sale . Definitely recommend to anyone Show details
I am so glad that I didn’t go ahead with this company. They are good at sweet talking and playing with your head trying to sell overpriced low to mid range system. Spoke to [Name Removed] and he offered $500 less off my lowest quote but he was more interested in comparing company vs company rather than the product. Here we are, what a [Content Removed] company they turned out to be.
The sales process was great and we had the Anker Solix installed but after install service is lacking. The installers have left all the rubbish of the battery system at our site, these are big cardboard boxes (7 of them) along with a lot of wires and other equipment. The installers advised that the company will send someone to pick them up. That… Read more
was 4 weeks ago. Calling customer support has not resolved this issue. Plus today, we lost power to our house. Upon calling customer support, I was advised that they will investigate and call back. Later through email, I was advised that on power outages our solar and battery setup will not work because we had not selected power backup and they are happy to install this as an extra. I had specifically asked a question at sales that how will power work as my solar initially worked even in power outages. No one has called back to discuss this matter further even upon request.
While the team members have been respectful in all their dealings, I find that the advice is misleading and incorrect. After sales service is non-existent.
They owe us our deposit of $500 and are ignoring all messages or emails. They have not responded to anything and they are probably waiting for us to stop asking for the deposit back by just ignoring us. Do not by any means deal with this business!!! SCAMMERS!! Show details
Hi Aleli, We’re sorry to hear about your experience.… Read more
In my experience, ADS solar is a great choice for reliable renewable energy. As a homeowner in Sydney, I value sustainability and cost savings. ADS Solar explained my options clearly, handled installation professionally, and reduced my electricity bills. The system works smoothly, and the monitoring app is simple to use. Customer support has been… Read more
responsive. I appreciate their honest service and recommend them to anyone looking for solar solutions in New South Wales.
I was told zero $ bill [Content Removed] big lies, Iam still getting $500 quarter bills and paying $300 every month of system 24k contracts, Never go ads Soler, not sure why Soler company lie to public, I had 30 new panels, [Content Removed] in ads Soler was so sweet talker to lock me inn, this that , will get zero $ bill etc etc, ads Soler wher… Read more
is zero $ bills for me , I am not going to pay $300 months for 24k Going to pay only $50 Will take it to court to solve this problem but I can’t pay $500 quarter bills and $900 for the system it’s a ripp off Hope someone will get back to me regarding this
Dragging panel on the step ladder, damage and scratch panel when unloading from transport, no one… Read more (+1 reply)
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Hi Ambar, we sincerely apologize for any frustration… Read more