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ADS Solar
Still Waiting
Accepted their quote and paid in full for installation on 14 May. Installers arrived and required us to rebuild the roof for them to proceed. 3.5 weeks later a manager did attend and said rebuild not needed and an alternative quote for over double the original price was provided. I sought an explanation and other options. Since then have heard nothing from the salesman Prashant despite emails and messages.
Thankyou for replying to the product review. Sad you had not replied to my email of 9 June requesting you call me to discuss the options and my further email of 15 June when no reply to the earlier on...
Read moree, asking for confirmation of the panel layout and output if we were to add the extra screwlines and also an option as it appears shade is a bigger factor. To be clear options 1 and 3 above are not viable for us so I await your reply hence the "still waiting " comment appliesReview
It was great experience with Aman, Simran, Tina and Raman from ADS Solar. The installer Iman knew everything really well about the solar and installation which he explained me before and after installing as per need. All my queries were answered and the process with them was very smooth and efficient. Highly recommended.
About installing solar
It was easy to do it because I don’t have to be do anything.
I don’t have any issues with this company this is a perfect and best company I will suggest everyone to contact with them if you want to install solar
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Solar Installation
Start to finish process was very smooth. Prashant answered all my queries and questions which I had before and after the installation. The whole group Prashant, Simran, Raman, Tina was so helpful. Thank you so much everyone.
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Nice and quick
ADS did a great job right from beginning till end. They were professional and arranged the solar installation with proper communication. Most of the information provided with multiple channels. Installation guys were friendly and quick. Things working fine. Thanks ADS
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Excellent customer service
Installation process of the solar panels was done fast and efficient. It was done effectively within hours with no problems by the team. No issues with company. Excellent customer service.All questions were answered quickly by phone and email. Highly recommend company.
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perfect
very easy and friendly people. i have had no issues at all. I am very happy with the services so far. had a few issues with setting up the inverter to wifi but that been sorted now.
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ADS lived upto it's reputation!
Feras, Samir and Raj - the team assigned to install solar at my property arrived on time and latched onto the job immediately. I must commend ADS for assigning the topnotch team, as they were extremely efficient and professional about the way they went at it. No tiles broken, clean install, friendly folks to interact with and competitive pricing. What more can a customer ask for!
But there's more - Prashant the sales executive upgraded my single phase inverter to 3-phase without charging me additional $, when we discovered my property infact had 3-phase connection.
Would absolutely recommend ADS and team to anyone who is looking to install solar at their place. Thanks guys and keep it up!
- 2 reviews
ADS SOLAR REVIEW
They made the process hassle free since they did majority of the work and addressed all of my queries. Instalment scheme is very affordable too. I Highly recommend the company
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- 2 reviews
Hassle free, good customer support
The whole process was good and easy. Good customer support. Dealing was fair and transparent. After approval, solar panel was installed with in weeks time. Professional company with good team.
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Great communication Start to Finish with customer service, install team and inspector. Even call backs when had concerns
Panel installation was hassel free on the day. Installers confirmed what work was to be done when arrived and explained the next steps upon leaving.
No issues so far with the product or company.
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Prompt and quality service!
Took about 3 hours for the panel installation. No broken roof tile as per the inspector made so glad! Had query from our energy provider and Tina actioned them very quickly.
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Stole my Deposit and won't reply
They would call me everyday to sign me up for 10kw solar. They are charging more for cheap Chinese inverter. I gave them diposit and now they won't return my deposit Won't reply via email or pick up my phone.
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A reliable and provider
The response from ADS was immediate and the installation process flawless. Extremely happy with the installation team and with the follow up. The neighbor across the street recommended ADS and had nothing but positive things to say about the company. I experienced the same and highly recommend it.
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- 3 reviews
Performing and Promised
Installation was very easy and carried out as agreed. Small problem with ultimate sign off but resolved quite quickly. Would be happy to recommend ADS Solar to others. Vey happy with system to date.
Questions & Answers
Please have a salesman call me on 0400 517 518
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Details
Category | Online Shops, Solar Panel Installers and Solar Retailers |
---|---|
After Sales Service | Yes |
Services Provided | Installer and Solar Product Retailer |
Clean Energy Council Recognition | Approved Retailer |
Solar Connection Type | Grid-Connected |
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Dear Ian,
Thanks for your feedback, We sincerely apologize for the disappointment you may have faced going through this. We have given you the solutions as per the information given by you, but unfo...
Read morertunately when the installer checked your roof then we found out that there is only one screw line you have in your tin roof, so we can't install two rows of panels in one screw line, considering this scenario we have given you multiple options and solution as below.