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ADS Solar
4.6 from 239 reviews · View Statistics
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Reviews

  • Value for Money
    4.5 (206)
  • Product Quality
    4.6 (204)
  • Return Claim MadeYes (7) · No (174)
  • Shipping
    4.8 (8)
  • Customer Service
    4.7 (212)
  • Timeliness
    4.6 (111)
  • Job Satisfaction
    4.6 (110)
  • Rates and Fees
    4.5 (114)
  • Installation
    4.7 (197)
  • Warranty Claim MadeYes (11) · No (171)
  • Purchase Price$4,519.08
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IKE
IKESydney, NSW

Still Waiting

published

Accepted their quote and paid in full for installation on 14 May. Installers arrived and required us to rebuild the roof for them to proceed. 3.5 weeks later a manager did attend and said rebuild not needed and an alternative quote for over double the original price was provided. I sought an explanation and other options. Since then have heard nothing from the salesman Prashant despite emails and messages.

Value for Money
1/5
Customer Service
1/5
ADS Solar
ADS SolarADS SolarSend a private message
IKE
IKE
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Nitin M.
Nitin M.Greater Melbourne (Inner), VIC

Review

published

It was great experience with Aman, Simran, Tina and Raman from ADS Solar. The installer Iman knew everything really well about the solar and installation which he explained me before and after installing as per need. All my queries were answered and the process with them was very smooth and efficient. Highly recommended.

Value for Money
5/5
Product Quality
5/5
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About installing solar

published

It was easy to do it because I don’t have to be do anything.
I don’t have any issues with this company this is a perfect and best company I will suggest everyone to contact with them if you want to install solar

Value for Money
5/5
Product Quality
5/5
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The reviewer stated that an incentive was offered for this review

Solar Installation

published

Start to finish process was very smooth. Prashant answered all my queries and questions which I had before and after the installation. The whole group Prashant, Simran, Raman, Tina was so helpful. Thank you so much everyone.

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The reviewer stated that an incentive was offered for this review

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Aditya
AdityaSydney, NSW

Nice and quick

published

ADS did a great job right from beginning till end. They were professional and arranged the solar installation with proper communication. Most of the information provided with multiple channels. Installation guys were friendly and quick. Things working fine. Thanks ADS

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The reviewer stated that an incentive was offered for this review

Excellent customer service

published

Installation process of the solar panels was done fast and efficient. It was done effectively within hours with no problems by the team. No issues with company. Excellent customer service.All questions were answered quickly by phone and email. Highly recommend company.

Value for Money
5/5
Product Quality
5/5
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Mina H.
Mina H.Greater Melbourne (Metropolitan), VIC

perfect

published

very easy and friendly people. i have had no issues at all. I am very happy with the services so far. had a few issues with setting up the inverter to wifi but that been sorted now.

Shipping
5/5
Customer Service
5/5
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Gopi
GopiSydney, NSW

ADS lived upto it's reputation!

published

Feras, Samir and Raj - the team assigned to install solar at my property arrived on time and latched onto the job immediately. I must commend ADS for assigning the topnotch team, as they were extremely efficient and professional about the way they went at it. No tiles broken, clean install, friendly folks to interact with and competitive pricing. What more can a customer ask for!

But there's more - Prashant the sales executive upgraded my single phase inverter to 3-phase without charging me additional $, when we discovered my property infact had 3-phase connection.

Would absolutely recommend ADS and team to anyone who is looking to install solar at their place. Thanks guys and keep it up!

Value for Money
4/5
Product Quality
5/5
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Cav
CavVictoria
  • 2 reviews

ADS SOLAR REVIEW

published

They made the process hassle free since they did majority of the work and addressed all of my queries. Instalment scheme is very affordable too. I Highly recommend the company

Value for Money
4/5
Product Quality
4/5
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Nick
Nick
  • 2 reviews

Hassle free, good customer support

published

The whole process was good and easy. Good customer support. Dealing was fair and transparent. After approval, solar panel was installed with in weeks time. Professional company with good team.

Value for Money
5/5
Customer Service
5/5
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Great communication Start to Finish with customer service, install team and inspector. Even call backs when had concerns

published

Panel installation was hassel free on the day. Installers confirmed what work was to be done when arrived and explained the next steps upon leaving.
No issues so far with the product or company.

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The reviewer stated that an incentive was offered for this review

Roy A.
Roy A.Victoria

Prompt and quality service!

published

Took about 3 hours for the panel installation. No broken roof tile as per the inspector made so glad! Had query from our energy provider and Tina actioned them very quickly.

Customer Service
5/5
Timeliness
5/5
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Sam D.
Sam D.Greater Melbourne (Inner), VIC

Stole my Deposit and won't reply

published

They would call me everyday to sign me up for 10kw solar. They are charging more for cheap Chinese inverter. I gave them diposit and now they won't return my deposit Won't reply via email or pick up my phone.

Incentivised Review No
Return Claim MadeNo
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Luigi Zucchi
Luigi ZucchiSydney, NSW

A reliable and provider

published

The response from ADS was immediate and the installation process flawless. Extremely happy with the installation team and with the follow up. The neighbor across the street recommended ADS and had nothing but positive things to say about the company. I experienced the same and highly recommend it.

Value for Money
5/5
Product Quality
5/5
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The reviewer stated that an incentive was offered for this review

Kel
KelMelbourne
  • 3 reviews

Performing and Promised

published

Installation was very easy and carried out as agreed. Small problem with ultimate sign off but resolved quite quickly. Would be happy to recommend ADS Solar to others. Vey happy with system to date.

Product Quality
5/5
Shipping
5/5
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Questions & Answers

ronny
ronnyasked

Please have a salesman call me on 0400 517 518

No answers

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Details

CategoryOnline Shops, Solar Panel Installers and Solar Retailers
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Approved Retailer
Solar Connection TypeGrid-Connected
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