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ADS Solar

ADS Solar

 Verifiedadssolar.com.au
ADS Solar
4.4

449 reviews

Positive vs Negative
90%10%
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Average Purchase Price$7,346.40
Warranty Claim MadeYes · No
Customer Service
4.4
Timeliness
4.3
Job Satisfaction ?
4.4
Rates and Fees
4.3
Installation ?
4.5
Value for Money
4.4
449 reviews
5  Victor.K  · Great experience, the customer service was excellent, and the people workers were very professional and friendly.
5  Don H  · Hi I had a Solar system fitted a few years ago then a few months age I fitted a 30 kw battery very happy with everyone involved in the process.
5  ratnam  · I have been with ADS solar for quite some time and their service has always been excellent. The staff and retailers were very friendly too
5  SOSTHENE M.  · Great service from all ADS Solar team, as well as the installation team.
5  Mary Barbara  · Every thing went well and up and running time to save money
5  Dave  · Very happy with price, service and quality of the system
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bulent.s
bulent.s NSW 2 posts
 

ADS solar installed 40 kwh anker x1 system recently, their quote was the best out of listed installers on anker website. I highly recommend ADS solar customer service and communication was very good

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Ryan T.
Ryan T.
 

Fantastic price, fast and easy install. Communication was not always direct, not always able to talk to the same person. Cannot fault the final result. Would recommend

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Cynthia
Cynthia VIC
   Verified

Very good sales rep, never take “no” for answer. Continue to find the best deal suit for the client. I was not convinced the payback time is worth the upfront costs. The sales rep called me back after 6 months and found me a good deal. The installation process has a little drama but all sorted in the end. Show details

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Matthew L.
Matthew L.
 

Competitive pricing with a quick and hassle free install. Been happy with the ongoing contact and support post purchase too.  Show details

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Bert renald
Bert renald NSW
 

ADS solar was good company to deal with they extended my alpha ess G3 S5 battery to 40kwh 3 more module from 10kwh company was professional and did the work and comply to the standard so far all is working fine Also HINa was excellent dealing with after sale and any concern was taken care of Recommend ADS solar good after sale service also they been around for 18 years Reputable company in my eyes .

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Hans Tilstra
Hans Tilstra VIC 4 posts
 

ADS solar brought an experienced team of four to remove the old panels and install the new 6.1kw system. Whilst there was an error made in the switchboard, the after-market service was efficient and courteous. On to net zero. Show details

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Alexander P
Alexander P VIC 3 posts
   Verified

We engaged ADS Solar to supply and install a 30 kWh Anker SOLIX X1 battery system at our home in Berwick, VIC comprising two 10 kW three phase inverters, a Power Dock Pro and 6.6 kW of solar (to be added to our existing 6.45kw array). I could not be happier with the outcome. On price they were not merely competitive, they were in a different… Read more

league. We obtained multiple quotes for comparable Anker equipment and the others came back between $15,000 and $20,000 more expensive for the same system. I went in half expecting a price that good to show up somewhere in the quality of the work. It did not.

The installation crews were professional from start to finish. The job was done on time, the workmanship was neat and genuinely tradesmanlike, and they treated the property with respect throughout. ADS also removed our old inverter and battery system and took away every last bit of site rubbish, which is exactly the sort of thing plenty of dodgy installers quietly leave for the customer to sort out.

Particular credit has to go to Deepak Rana of ADS. He coordinated the entire process with extreme professionalism from the initial sale right through to installation, commissioning and the final rubbish removal, and stayed across it at every stage while managing our expectations with honesty. Having one person genuinely own the job from quote to completion made an enormous difference.

The system itself performs exactly as promised. We have since tested full home backup and the changeover was completely seamless, with no interruption whatsoever.

Exceptional equipment, an exceptional price, and a team that delivered on everything they said they would. I would recommend ADS without hesitation to anyone considering solar and battery storage.

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Sreejith Sreedharan
Sreejith Sreedharan NSW
   Verified

Excellent service provided from the entire team sales to installation. Show details

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H. Mai
H. Mai NSW 2 posts
 

Very Good service and good price, installation team is very professional Show details

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Nadarajah K.
Nadarajah K.
 

I strongly recommend anyone who intends to have solar and battery installed to use the ADS Solar as they have provided a competitive quote and complete the works with the minimum impact to our day to day activities. Their customer service are excellent to answer any questions at any time as I wanted, which give so much of relief for us as customers. Show details

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Talal
Talal 3 posts
 

We recently chose ADS Solar to install 25kWh Anker Solix X1 battery system at our home, and the entire experience was flawless. From the initial consultation, their sales team was incredibly knowledgeable. They took the time to explain the modular design of the Anker Solix system and answered all of our questions. The installation crew arrived… Read more

right on time, worked exceptionally hard, and left the site spotless. The 25kWh setup looks remarkably neat and slim against the wall. The neat finish really complements our home's modern aesthetic. The system has been performing perfectly. The fast blackout switchover times give us great peace of mind. We highly recommend ADS Solar to anyone looking for a professional, top-tier battery installation!

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Jon and Jane
Jon and Jane NSW 2 posts
 

Got in contact with ADS Solar from a friend who had battery installed. I already have solar panels and thought about getting a battery as the government is still giving out rebates. Gave them a call and got good deal for a battery. Was able to schedule installation in less than a week. installers came to place and they pretty did a good and neat… Read more

job. I got an Alpha ESS system. Since the. I could monitor how much power I am generating and using. I could say I barely use power from the grid now.

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Sgt. A.
Sgt. A. NSW 19 posts
   Verified

The installation guys were very professional. When I had an issue they tried to address it very swiftly. The sales rep Hritik was very diligent and patient with me walked me through the process nicely Anker was a great choice, absolutely incredible looking. You get what you pay for Show details

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Cameron-Johnston
Cameron-Johnston NSW
 

Great deal and quality system, though communication was very frequent Show details

Latest follow-ups

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Raymond
Raymond NSW 2 posts
   Verified

ADS installed a 15kw battery. Can only use 12kw. Emailed to ensure it was wired to ensure it charged during a blackout. Did not occur & refused to come and correct. Wiring is hanging under the house and has been chewed by animals. When wired the… Read more

blackout back it was for 5 lights only 4 bedrooms and the bathroom.. nothing else. When questioned they advised that the ceramic fuses needed to be replaced, not advised before arrival. have been fighting to have the issues resolved and ADS refuse to rewire the Battery and inverter, even though most companies replace inverters over 5 years old. Existing inverter is a 2016. After installing the Battery n the hottest side of the house during summer, I was advise that I needed to put a cover over it and around it.. Not going to happen as I should have been advised prior to installation and not where I wanted it to be installed. The Pink Cable in photo's below is the damaged comms cable, as it was not secured to the beams properly.

 Follow-up  · Nothing has occurred, they have offered to correct the Blackout now the "earth leakage breakers" have been replaced. So that I have power points as well as lights, but still will not charge during a black out. There has been no maintenance advise, other than close the battery in which I should have been told before Installation. The animal damage has not been addressed and will not accept responsibility for any of it.

Denis
Denis NSW 2 posts
 Published  · Edited

One of the most trustworthy companies I've dealt with I've used them twice for panels and once for a battery could not fault them. They were always prompt and on time their installers were very conscience and the prices were very competitive. Would definitely recommend them. Show details

 Follow-up  · The company itself as stated was exceptional everything was done properly on time and at a good price the problem becomes apparent at the followup as I have found out there is no follow up. My issue is with either a faulty app a faulty set up or a faulty inverter. Unfortunately I have tried to contact the installer to clarify how things work for… Read more

Positive reviews

Karen
Karen
 

I had a great experience with ADS Solar and am very happy with my battery purchase. The team(Nikhil and Manoj)was professional, helpful and knowledgeable throughout the process. They explained everything clearly and made the whole experience smooth and stress-free. I really appreciate their service and support and would happily recommend ADS Solar to anyone looking to install a solar battery for their home. Thank you for the excellent service!

Philip S.
Philip S.
 

ADS Solar recently installed our solar and battery system in Granville, NSW, and we couldn’t be happier. Their quote was competitive, the installation was smooth with no disruption, and their customer service was outstanding. They were always available to answer any questions, which made the whole experience stress‑free for us. I highly recommend them.

Laurent M
Laurent M
 

Quick, good price, great support pre and post installation, excellent performance of the system (solar and battery). Very happy with the result! Would definitely recommend.

Negative reviews

Zeba V.
Zeba V.
 

Very disappointing after-sales service We are extremely disappointed with our experience. After spending a significant amount of money on a solar system and 32 kWh battery, we expected proper support when issues came up. Instead, we have been left chasing the company for help. We were told technicians would contact us to resolve the problems,… Read more

but they have not followed through. We have made multiple attempts to get assistance and are still waiting for someone to properly address the issues.

It is incredibly frustrating to make such a large investment and then feel completely unsupported once the installation is finished. We should not have to spend our own time trying to figure out whether our battery and solar system are configured correctly.

The installation is only part of the service. After-sales support matters, especially when customers are experiencing problems with an expensive system.

Very unhappy with the lack of communication and follow-up. I would not recommend this company based on our experience with their after-sales service.

Michael
Michael QLD 4 posts
 Published  · Edited

Be very, very cautious with this company, they have unscrupulous business practices. High pressure sales tactics to get your holding deposit but not refunding this deposit once written cancellation has been given. So much for a no questions asked refund policy. Still trying to get my deposit back and they are ghosting me. DON'T TRUST THEM I hope this helps someone to not get caught out like i did

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decapper82
decapper82 2 posts
   Verified

Please check your quotes. Make sure you dot your i's and cross your t with this company as they can't be trusted. If your not sure check with Ai or get another opinon because this company will do anything they can to screw you over, lie and try and bamboozle with technical jargon. Got a 25kwh battery installed by ads solar. Backup protection was… Read more

included price. After installation and first blackout I realise backup protection was not installed. Contacted ADS solar and they claimed it was not included in my contract. Lucky I had it in writing. Forced me to contact fair trading which is still ongoing and after several months now it seems I have to take them to NCAT to get things sorted correctly. Its a shame becuase they did my solar previous and that is fine.

Highly recommend you look elsewhere!

Recent reviews

Nawamin K.
Nawamin K.
   Verified

Had a great experience with ADS Solar. Their pricing was very fair and transparent compared to other quotes I looked at, with no hidden surprises. The installation team arrived right on schedule and worked remarkably fast, getting the entire system mounted and wired with minimal fuss. Everything was left clean and tidy once they finished. Highly recommend them if you want a smooth, reasonably priced solar setup. Show details

Mahesh
Mahesh NSW
 

Akki was good in responding to queries and arranged for installation at the earliest. Sana was also good on updating on the installation. Akki ensured the space availability through photo requests of the location. The installation team were also professional and cleared up all packaging stuff after installation. Will recommend ADS solar Show details

Yar Deng
Yar Deng
   Fair Incentive

Excellent work from workers, really happy with the service of ADS, communication was perfect, installation was great. I’m really happy with how everything turned out from ADS Solar Show details

Thomas
Thomas 2 posts
 

Got 2 separate systems for my 2 properties through ADS, the customer service was pretty good but had some issues with the installer, he was unreliable, had to come back 2 weeks later to finish the job & couldn’t help me connect the system to the internet. Apart from that, all other serves was great. Show details

Nirmal S.
Nirmal S.
 

I recently had a 30 kWh solar battery installed by ADS Solar, following the 13 kW solar panel system they installed at my home four years ago. Since my original solar installation, the ADS team has continued to keep me informed about suitable battery options and competitive offers. Their sales team was knowledgeable and informative, which helped… Read more

me make a confident decision when the right option became available.

Once I paid the deposit, the installation was arranged very quickly. The entire process was smooth and well coordinated—from the sales and pre-installation teams through to installation and after-sales support. I was particularly impressed by how organised the ADS Solar team was and how professionally each stage was managed.

I would happily recommend ADS Solar. A special thank you to Akki and Jessica from the sales team, Shazia from the installation team, and Sohel from customer service for their excellent support throughout the process.

Kunal C.
Kunal C.
 

Got referred to by a friend and in an industry with stiff competition ADS solar has surely delivered on customer service, communication, quality of installation and ongoing after service. Word of mouth references are extremely important and in this case I have thanked my friend as ADS team ( Priyanka, Hritik and team) has surely delivered! Highly recommend using their services!

Midway
Midway 8 posts
 

Well we started off with miscommunication by ads solar and myself but it has been clarified and fixed the installation guys were here yesterday very professional and curious and set up the blackout protection switches and all is good so faiz got this sorted when everyone else could not so a genuine thank you to faiz and ads

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