416 reviews
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Undertook a battery installation with ADS. We purchased an Anker SOLIX X1 20KW battery. We scheduled the install at the end of the government rebate so ADS needed to reschedule our install several times but once we had the install the installation ran smoothly and the install team undertook the work with a minimum of fuss. Show details
Good communication and pricing. Arranged installation very quickly and the installation was very professional and post installation clean up was great. Would recommend. Show details
Reviews with attachments
Very Good service and good price, installation team is very professional Show details
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I strongly recommend anyone who intends to have solar and battery installed to use the ADS Solar as they have provided a competitive quote and complete the works with the minimum impact to our day to day activities. Their customer service are excellent to answer any questions at any time as I wanted, which give so much of relief for us as customers. Show details
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We recently chose ADS Solar to install 25kWh Anker Solix X1 battery system at our home, and the entire experience was flawless. From the initial consultation, their sales team was incredibly knowledgeable. They took the time to explain the modular design of the Anker Solix system and answered all of our questions. The installation crew arrived… Read more
right on time, worked exceptionally hard, and left the site spotless. The 25kWh setup looks remarkably neat and slim against the wall. The neat finish really complements our home's modern aesthetic. The system has been performing perfectly. The fast blackout switchover times give us great peace of mind. We highly recommend ADS Solar to anyone looking for a professional, top-tier battery installation!
I highly recommend ADS Solar! From start to finish, the entire experience was outstanding. A special thank you to Nick and Musavar Ahmed, who were incredibly professional, knowledgeable, and supportive throughout the whole process. They took the time to explain everything clearly, answered all of our questions honestly, and made the entire… Read more
installation smooth and stress-free. Their communication was excellent, they arrived on time, and the quality of workmanship exceeded our expectations.
Got in contact with ADS Solar from a friend who had battery installed. I already have solar panels and thought about getting a battery as the government is still giving out rebates. Gave them a call and got good deal for a battery. Was able to schedule installation in less than a week. installers came to place and they pretty did a good and neat… Read more
job. I got an Alpha ESS system. Since the. I could monitor how much power I am generating and using. I could say I barely use power from the grid now.
The installation guys were very professional. When I had an issue they tried to address it very swiftly. The sales rep Hritik was very diligent and patient with me walked me through the process nicely Anker was a great choice, absolutely incredible looking. You get what you pay for Show details
Great deal and quality system, though communication was very frequent Show details
Extend my alpha ess battery capacity from 30kw to 40kw system Show details
I'm very satisfied with the whole process from start to finish. ADS arranged the connection process and responded timely to my queries. I was worried about the installation after reading poor install reviews in general from all over Aust. I'm glad the installation was done by Clint. He did a fantastic job. Very neat and took the time to explain my… Read more
setup with the Fox App ! I was worried about the install, however no problems. Job well done on the install and certification ! A few weeks on, I'm enjoying monitoring the fox app and I will make a shaded drop screen off the eave !
I had a battery system installed, a 3 phase 30 kw battery and it did work and it took a couple of weeks to find the issue, I thought here we go a horror story but no they fixed and it running well, I haven't used grid power since it been up a running very happy Show details
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Latest follow-ups
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ADS installed a 15kw battery. Can only use 12kw. Emailed to ensure it was wired to ensure it charged during a blackout. Did not occur & refused to come and correct. Wiring is hanging under the house and has been chewed by animals. When wired the… Read more
blackout back it was for 5 lights only 4 bedrooms and the bathroom.. nothing else. When questioned they advised that the ceramic fuses needed to be replaced, not advised before arrival. have been fighting to have the issues resolved and ADS refuse to rewire the Battery and inverter, even though most companies replace inverters over 5 years old. Existing inverter is a 2016. After installing the Battery n the hottest side of the house during summer, I was advise that I needed to put a cover over it and around it.. Not going to happen as I should have been advised prior to installation and not where I wanted it to be installed. The Pink Cable in photo's below is the damaged comms cable, as it was not secured to the beams properly.
Follow-up · Nothing has occurred, they have offered to correct the Blackout now the "earth leakage breakers" have been replaced. So that I have power points as well as lights, but still will not charge during a black out. There has been no maintenance advise, other than close the battery in which I should have been told before Installation. The animal damage has not been addressed and will not accept responsibility for any of it.
One of the most trustworthy companies I've dealt with I've used them twice for panels and once for a battery could not fault them. They were always prompt and on time their installers were very conscience and the prices were very competitive. Would definitely recommend them. Show details
Follow-up · The company itself as stated was exceptional everything was done properly on time and at a good price the problem becomes apparent at the followup as I have found out there is no follow up. My issue is with either a faulty app a faulty set up or a faulty inverter. Unfortunately I have tried to contact the installer to clarify how things work for… Read more
In-depth reviews
We had a great experience with ADS Solar from start to finish. The whole team was professional, helpful, and easy to communicate with throughout the entire process. A special thank you to Roshni for taking the time to give us helpful advice during the consultation phase. She explained our options clearly and helped us make informed decisions… Read more
about the system that would best suit our needs.
We would also like to thank Simmi for being very accommodating with our requests and for going the extra mile to expedite the process. We really appreciated her responsiveness and effort in making everything move along as smoothly and quickly as possible.
The installation was completed neatly and professionally, and everything was set up as expected. We’re very happy with the overall service, communication, and quality of the work.
We would definitely recommend ADS Solar to anyone looking for a reliable solar and battery installer. Thank you to Roshni, Simmi, and the entire ADS Solar team for making the whole experience smooth and hassle-free!
I signed a solar panel and inverter installation quotation with ADS Solar last year. The contract stated installation would occur within 4–6 weeks, however this never happened. Due to the long delay and lack of progress, I withdrew my deposit. Later, I was contacted by another representative from ADS Solar who introduced himself as a manager and… Read more
assured me that installation would definitely happen this time. Based on those assurances, I signed another contract.
During the quotation process, the company provided clear roof drawings and photos showing the split sections of the roof and prepared the quote accordingly. At that stage before signing the contract they did not mention that the split roof design would require additional charges.
Closer to the installation date, they informed me that the originally quoted Jinko panels and GoodWe inverter were unavailable and proposed replacing them with JA Solar panels and an SAJ inverter at the same price. I accepted the change in good faith.
However, at approximately 7:00 pm the night before installation, I received a call advising that because of the split/steep roof, I would need to pay extra costs, with the company covering only 40% and me paying the remaining 60%. I refused because the roof design was already clearly visible in the drawings and photos they used to prepare the quotation. The agreed contract price was $5,800 for a 10kW system.
The following day, another manager contacted me and gave conflicting explanations. Initially they claimed the issue was the split roof, and later stated the roof was too steep and therefore required additional charges. These concerns should have been identified and disclosed before signing the contract, not the night before installation.
Due to the repeated delays, poor communication, changes to agreed products, and last-minute additional charges, I decided to cancel the installation entirely. This has been a very disappointing experience on two separate occasions. I have now lodged a formal complaint against ADS Solar.
We are a returning customer, and once again we had an excellent experience with ADS Solar for our solar panel and battery installation, from start to finish. The team is consistently professional, knowledgeable and transparent throughout the entire process. They took the time to clearly explain the system design, battery options, and expected… Read more
savings, and patiently answered all our questions. The installation was completed on time, neatly and with great attention to detail. The installers were courteous, efficient and left the site clean and tidy.
What truly stood out was their after-installation support they ensured everything was working perfectly and guided us through system monitoring and usage. This level of care and follow-up gave us complete confidence in our decision to invest in solar and battery storage.
We selected ADS Solar again because they are extremely efficient and professional. The ADS Solar team has tremendous knowledge, experience and the capability to get the job done right. Their customer service is far beyond expectations.
Highly recommended for anyone looking for a reliable, honest and high quality solar solution.
Recent reviews
We recently used ADS battery services and is excellent. The team is quite freindly, and explained everything in simple terms making it easy for us to understand how solar batteries work. The solar battery itself performs well and is a great way to use renewable energy and take control of power consumption. Overall, we recommend this service who are interested in clean energy solutions.
We have used this company for our solar panels and later a battery and had great service both times We were impressed with the quality of the products they use and the installers were great I would recommend them to family Show details
I recently extended the capacity of my home battery system with ADS Solar, who also installed my original system. Once again, I’m extremely happy with their service. From the customer service team through to the installation technicians, everyone was professional, helpful, and great to deal with. The whole process was smooth and well managed from… Read more
start to finish.
I’ve had a great experience with ADS Solar and would highly recommend them to anyone looking for a reliable solar and battery solution.
Dealing with ADS is as smooth, very professional customer service,specially Hrithik was amazing, he has patience,finance was hassle free, every steps was good until it went to installation, installation guys weren’t at ADS standard, very unprofessional installers, also one thing I didn’t like was installing a bollard in my garage, no one mentioned… Read more
this to Me in advance, no information or compliance requirement information was provided, lastly ADS said I will receive a $200 gift card but they sent me $100, no explanation, overall experience was ok to good.
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Sales team called multiple times a day and I couldn’t call them back. Anyway, had a good product, good cost, installation was fast, able to get finance via Plenti to cover 1/3 of the cost. Happy with the outcome. We went with Anker batteries, already had solar Show details
Hritik from ADS was an extremely helpful, patient and transparent person who was able to tailor the right system to suit the needs of my family and house. Communication was consistent and timely. Show details
I got my solar panels through ADS a few years ago and was very happy with them. So when it came time to add a battery I called them. The price and quality were excellent. They took care of everything. It was very easy. I would recommend them.
ADS team is very supportive and responsive. They offer great service and support. It’s very easy to reach out to the team. Always follow up with the queries. Product is very reliable. Show details
Lies lies and more lies.this place has a shocking reputation for six months I have had promises broken time and time again the done the maths on what size system I would need to have little to no electricity bill and guess what $800 for the quarter so not only do they lie about the blackout protection but also lie about the capability of there… Read more
system but I’m in the process of opening a file with the ombudsman see if they can get the answers we need instead of lies
Excellent experience from start to finish with ADS Solar. We had both solar panels and a battery system installed, and the whole process was smooth and well-managed. The team was professional, punctual, and clearly explained our options. Since going live, the system has performed exactly as expected. Highly recommend ADS Solar to anyone considering solar and battery — great value, solid workmanship, and support that actually follows through.
I recently had the Anker battery installed at my home and couldn't be happier with the product and service. Everything went smoothly from start to finish, and the installation was completed professionally. A special thank you to Miller, who was incredibly helpful over the phone, answered all of my questions, and made the whole process easy. Show details
Be very, very cautious with this company, they have unscrupulous business practices. High pressure sales tactics to get your holding deposit but not refunding this deposit once written cancellation has been given. So much for a no questions asked refund policy. Still trying to get my deposit back and they are ghosting me. DON'T TRUST THEM I hope this helps someone to not get caught out like i did
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Hi Ambar, we sincerely apologize for any frustration… Read more