The whole process of installation was very quick ,professional and impressive.The installers arrived in time and the. Whole process of installation was completed within 4 and half hour. The staff are very polite , knowledgeable and helpful.Highly recommended. All the inquiries were replied within no time.
- Verified customer
Delivered on every promise
Great Price, Installation was exactly what we asked for and the completed installation was super tidy ie inverter inside the garage, great customer service, communication was brilliant. Very friendly and what was promised was delivered unlike a previous company who mucked us around. I checked Solar Reviews and ADS Solar was listed as a reliable and trusted company. Many thanks, your staff are a credit to you !
great experience got completed quickly. the trade staff was very good
Installation completed seemingly and all completed in 1 day. nice and friendly. Also ADS solar very easy to deal with and assisted me through the process and help me understand more around what they offer and continues support.
Product knowledge and installation was good, however not the after sale service
The experience of dealing with ADS Solar was ok at the start during the quoting and sales process. The installation was done on time and had no issues, however the installer was meant to set up the solar app on my smartphone, which he didnt. They sent me the instructions, but it was way too confusing, as the instructions did not match the step by step process. So I called and left a few messages, but to date they havent set up the mob app so I can monitor how much solar energy their system is generating, how much im saving on electricity bill and how much im selling back to the grid. Im hoping they will set up the app soon and fix their issue of making it an easy install on your smart device. Thomas
Good customer service
Punctual, friendly customer service, prompt reply to emails. Reasonable price. They gave a discount as well. Few years warranty provided. Panels were installed without delaying. Recommend their service for anyone.
The reviewer stated that an incentive was offered for this review
The communication good and time frame took to complete was outstanding
Outstanding, the boys were very professional
We appreciate their service
And will recommend to our friend
They took back all packing materials after the installation
The time they took to installation was within 7 hours
Good workmanship. Fast response times and efficiency. Great price
Made the whole process from the approvals to installation and post-installation steps easy. Answered all doubts and provided all the info requested. Delivered on what was promised. Will use their services again.
Good Company to deal with
I had pretty smooth sailing all throughout. the process of choosing Solar panel/Inverter with ADS. Installation was pretty smooth.
I advise the customer support to be a little more proactive. There is always room for improvement.
For Solar, Look no more
Priyanka from ADS solar was great and made the process very simple, gave options which suited my budget and requirement. Team ADS Solar was very responsive & helped me with all the questions I had...I highly recommend this company to anyone who is looking to get Solar installed.
Very satisfied with the product and service
The whole process from initial visit to assess site conditions and constraints right up to final commissioning and handover went very smoothly. Well done to Bhavin and his team in Canberra for making this happen. They kept us regularly posted on material delivery and installation work status. Actual installation, testing, commissioning and handover were all completed in a day. All queries I had post handover in terms of equipment operation and monitoring were addressed very effectively and in a timely manner.
Great experience with ADS solar
Had an overall great experience with ADS Solar, from Priyanka who was most upfront and helpful in quoting the system; Ryan who organised the install and finally to James and his team who were truly professional and on top of their game during the actual installation. The performed their job with upmost professionalism, executed their tasks to required standards and most importantly, duly cleaned everything up once they left! Highly recommended...
Great communication and ease of installation!
Referred to ADS Solar by a cousin who works for an energy provider. From phone call to payment to installation the whole process was easy, all questions answered and a great customer experience.
Helpfull and efficient ..
On doing our research ADS came up very high so we rang them and they answered all my concerns and the project got under way quickly , the installers knew what they were doing, efficient , quick , and cleaned up the mess before they left , They putt there APP on my Tablet so i could track my graph and usage which i find helpfull .. Yes i would recommend this company to anyone that asks me about Solar power.
Panels installed however not connected by electricity provider as yet. If everything after connection will end up ok I would say ADS is the company I would recommend to anyone who seek piece of mind when getting in to a business of solar installation. They help to choose panels and inverter and done job in time without stress.
- Verified customer
Professionalism, responsiveness, transparency, quality and value
We just had our 12.87kW system installed and had a good experience with ADS Solar. We chose ADS Solar based on a positive referral from a friend but also because we liked the equipment proposed (Fronius inverter combined with Serraphim panels). The pricing was good value too.
Prashant was helpful, responsive and transparent when providing advice. It was reassuring that he checked with his technical team before agreeing to or pushing back on our requests. ADS Solar were reasonably flexible in addressing our concerns about roof layout and impa...ct on the amenity of our house. Placement of our order, approval from the network provider and installation were all done in a very timely way and ahead of the indicative date communicated by Prashant. ADS Solar's installation subcontractor (Sandeep, AYKA) was very professional and experienced. Following an on-site inspection of the roof, Sandeep and his team discussed the final roof layout before performing the installation. They were able to accommodate the minor adjustments we requested. We were very happy with the quality installation which had minimal visual impact (e.g. cabling hidden behind 1st floor downpipes and installed within the wall cavity on the ground floor).
Great tier 1 (Seraphim Panels + Fronius) educated and advised by the ADS consultant. Great customer service, prompt & neat installation. Product output is great, and performance of the product is efficient.
Highly recommends ADS Solar.
Great help and support
Nil issues, panel were installed on time and checked And all my questions answered.Mr Upadhya the person whom I dealt with helped me through out the process and his team members (Ryan) assisted me in his absence
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