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ADS Solar

ADS Solar

 Verifiedadssolar.com.au
ADS Solar
4.3

376 reviews

Positive vs Negative
90%10%
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Average Purchase Price$6,196.10
Warranty Claim MadeYes · No
Value for Money
4.4
Customer Service
4.4
Timeliness
4.4
Job Satisfaction ?
4.4
Rates and Fees
4.3
Installation ?
4.5
376 reviews
1 Jaspreet  · Followed me up diligently for a positive review but did not honor their promise, thus, i am updating my review.
5 Steven  · My previous review of ADS was rated very low, but after the instalation of the replacement inverter my solar system is performing 100%.
5 Glennis Leonard  · Noah was great helping regarding the app. Things sorted great experience
5 Siddharth M.  · Very professional and friendly service. Get what was promised. Latest version of battery and panels given . Overall a great and satisfying experience
5 Srinivas  · Good follow-up after installation, I can suggest anyone to install this Anker brand
5 Anil  · Excellent communication and support from the team and installer was easy to reach out for any queries and a repeated customer
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Midway
Midway8 posts
 

Please be very careful of this company the do not deliver what was promised I was supposed to get blackout protection but never got it the components were left here for it but now they want an extra $1000 to install it ..that is not good enough guys after the daily phone calls from you to get me to purchase from you as soon as it was signed for I… Read more

was forgotten and now you guys have memory loss about .don’t worry I’m taking this further aswell I’m talking to the financial company about stopping the funds from coming out and chase ads for the money not GOOD ENOUGH

Biren Desai
Biren DesaiNSW
 

We are a returning customer, and once again we had an excellent experience with ADS Solar for our solar panel and battery installation, from start to finish. The team is consistently professional, knowledgeable and transparent throughout the entire process. They took the time to clearly explain the system design, battery options, and expected… Read more

savings, and patiently answered all our questions. The installation was completed on time, neatly and with great attention to detail. The installers were courteous, efficient and left the site clean and tidy.

What truly stood out was their after-installation support they ensured everything was working perfectly and guided us through system monitoring and usage. This level of care and follow-up gave us complete confidence in our decision to invest in solar and battery storage.

We selected ADS Solar again because they are extremely efficient and professional. The ADS Solar team has tremendous knowledge, experience and the capability to get the job done right. Their customer service is far beyond expectations.

Highly recommended for anyone looking for a reliable, honest and high quality solar solution.

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Raymond
RaymondNSW2 posts
  Verified

ADS installed a 15kw battery. Can only use 12kw. Emailed to ensure it was wired to ensure it charged during a blackout. Did not occur & refused to come and correct. Wiring is hanging under the house and has been chewed by animals. When wired the… Read more

blackout back it was for 5 lights only 4 bedrooms and the bathroom.. nothing else. When questioned they advised that the ceramic fuses needed to be replaced, not advised before arrival. have been fighting to have the issues resolved and ADS refuse to rewire the Battery and inverter, even though most companies replace inverters over 5 years old. Existing inverter is a 2016. After installing the Battery n the hottest side of the house during summer, I was advise that I needed to put a cover over it and around it.. Not going to happen as I should have been advised prior to installation and not where I wanted it to be installed. The Pink Cable in photo's below is the damaged comms cable, as it was not secured to the beams properly.

 Follow-up  · Nothing has occurred, they have offered to correct the Blackout now the "earth leakage breakers" have been replaced. So that I have power points as well as lights, but still will not charge during a black out. There has been no maintenance advise, other than close the battery in which I should have been told before Installation. The animal damage has not been addressed and will not accept responsibility for any of it.

Reviews with attachments

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mick w.
mick w.VIC
  Verified

I had a battery system installed, a 3 phase 30 kw battery and it did work and it took a couple of weeks to find the issue, I thought here we go a horror story but no they fixed and it running well, I haven't used grid power since it been up a running very happy Show details

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Christo W.
Christo W.
 

Subject: Exceptional Solar Installation Experience with ADS Solar! – I recently had a 13.28kW solar system installed by ADS Solar, featuring high-quality Canadian Solar Panels and the reliable Fronius inverter. The professionalism and promptness of the team were commendable. What truly stood out was their exceptional after-sales support; they even went the extra mile to install the Fronius Smart Meter after the… Read more

initial setup. I couldn’t be more satisfied and would highly recommend ADS Solar to anyone considering a solar installation!

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ricardo lopes
ricardo lopesNSW
 

Solar panel at snow house – Very happy with service , installers were very nice fast and clean, Show details

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Sagar
Sagar VIC
  Fair Incentive

Absolutely Great service – Absolutely fantastic service and guidance by team ADS Solar, right from choosing the right product and flexible instalment plans, guiding through each process of having a good solar and rebate from the government. Cheers Show details

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Max
Max
 

1st class service from the entire team. Clean installation perfect operation. Highly recommend – Courteous consultant and 1 st class professional installer prompt and timely delivery. Show details

Latest follow-ups

Denis
DenisNSW2 posts
 

One of the most trustworthy companies I've dealt with I've used them twice for panels and once for a battery could not fault them. They were always prompt and on time their installers were very conscience and the prices were very competitive. Would definitely recommend them. Show details

 Follow-up  · The company itself as stated was exceptional everything was done properly on time and at a good price the problem becomes apparent at the followup as I have found out there is no follow up. My issue is with either a faulty app a faulty set up or a faulty inverter. Unfortunately I have tried to contact the installer to clarify how things work for… Read more

Positive reviews

Dharamsot
Dharamsot
  Fair Incentive

I am extremely happy with ADS SOLAR. One of the best companies if you are looking for solar and battery deals. I have got a lot of quotes for cheaper brands in way unbelievable prices like Foxess , Voltx but when I have checked in Detail I found they were cr#p. It could be an affordable option but not long lasting and very unsafe . Best brand to… Read more

Consider Ankersolix X1 which I have Installed 50kw in Melbourne house from Priyanka who advised me the Best with Best price yes I have spent more than $10000 as compared to that Cr#p Foxess but I am happy at least I have got best product value for Money, Priyanka advised me to looked into detail Otherwise I would have gone with Foxess with lot of regret. Thanks to PRIYANKA . Please speak to her from ADS SOLAR for best deal

Ashraf
AshrafNSW2 posts
 

I’ve used ADS Solar multiple times now, and they are hands down the best in the business. Five years ago, I had my first system installed by them. From the very start, I dealt with Prianka, who was incredibly patient. She took the time to answer every single question even the silly ones without hesitation. That first system was a game-changer,… Read more

reducing my electricity bills by almost 60%.

When the government launched the new battery rebates, I knew it was time to upgrade. I called Prianka again, and she recommended upgrading to a more efficient system. I was amazed to learn that modern panels can generate double the power using the same amount of roof space!

With the new panels and the added battery, I barely need to use the grid anymore. I use the mobile app daily to track efficiency, which is currently running at over 95%. One of the best parts was the financing. They offered an interest-free plan over a few years with almost zero upfront cost, making it very easy to manage.

If you are looking for a high-quality service, top-tier tech, and affordability, I definitely recommend ADS Solar. They truly care about the long-term results for their customers. Ask for Prianka!

Hilary D.
Hilary D.
 

I'm writing to express my sincere thanks and appreciation for the outstanding service I received from ADS Solar, the sales team's communication was excellent, and they were always spot-on with their information. I also want to specifically commend the installers. They were wonderful—courteous, friendly, and very respectful during their time here.… Read more

The job they did was excellent, and they left the area perfectly clean. The follow-up inspection was also handled with great professionalism. The installer also helped us set up Ele keeper to monitor our solar power generation, battery status, and electricity usage in real-time. My entire experience with your company was very positive, and I have no hesitation in recommending them to others. Thank you for such a great job."

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Negative reviews

Shreya P.
Shreya P.
 

Absolutely appalled by the lack of professionalism and accountability from this company. Not a single staff member seems to know what they're doing. I’ve been trying to lodge a complaint and no one can tell me who is responsible for handling them. We’ve now been waiting over 2 months for a solar installation on our investment property — and still… Read more

no clear answer. I emailed their management directly and got a response from Ryan Culin, who casually stated that there’s no timeline for the installation. Completely unacceptable. Priyanka from sales was made fully aware from the start that our Occupancy Certificate (OC) depended on the solar being installed. Yet here we are — still waiting — after raising this with them multiple times. They claim the approval from Essential Energy takes 65 days, which is a flat-out lie. The process only takes about 10 days. Clearly just a delay tactic on their part. Do not go with this company for solar. Unreliable, dishonest, and completely disorganized. Worst experience ever.

Ron
Ron
 

I am so glad that I didn’t go ahead with this company. They are good at sweet talking and playing with your head trying to sell overpriced low to mid range system. Spoke to [Name Removed] and he offered $500 less off my lowest quote but he was more interested in comparing company vs company rather than the product. Here we are, what a [Content Removed] company they turned out to be.

Fahad
FahadVIC2 posts
  Verified
Customer Service
Rates and Fees
Installation

The sales process was great and we had the Anker Solix installed but after install service is lacking. The installers have left all the rubbish of the battery system at our site, these are big cardboard boxes (7 of them) along with a lot of wires and other equipment. The installers advised that the company will send someone to pick them up. That… Read more

was 4 weeks ago. Calling customer support has not resolved this issue. Plus today, we lost power to our house. Upon calling customer support, I was advised that they will investigate and call back. Later through email, I was advised that on power outages our solar and battery setup will not work because we had not selected power backup and they are happy to install this as an extra. I had specifically asked a question at sales that how will power work as my solar initially worked even in power outages. No one has called back to discuss this matter further even upon request.

While the team members have been respectful in all their dealings, I find that the advice is misleading and incorrect. After sales service is non-existent.

Recent reviews

g2belani
g2belaniNSW2 posts
 

The contractors they hired for installation changed the layout on the day but both adr and their contractors were Fast and professional. System works great. Highly recommended. Show details

Dani
DaniNSW3 posts
 

I can not recommend ADS Solar enough. Unbeatable prices by far! Fantastic and professional service from start to finish. Everyone was so polite and friendly which is rare these days :) Show details

Ashwin
AshwinVIC3 posts
 

ADS Solar did a fantastic job installing our solar panels and battery — they offered a great discount, kept us updated throughout, and followed up regularly to ensure everything ran smoothly. Show details

James Middleton
James MiddletonNSW3 posts
 

Such a professional company to deal with . With solar batteries becoming difficult to source nowadays, they had mine installed within a week of sale . Definitely recommend to anyone Show details

Aleli
AleliNSW
 

They owe us our deposit of $500 and are ignoring all messages or emails. They have not responded to anything and they are probably waiting for us to stop asking for the deposit back by just ignoring us. Do not by any means deal with this business!!! SCAMMERS!! Show details

ADS Solar
ADS Solar    

Hi Aleli, We’re sorry to hear about your experience.… Read more

Ruth
Ruth4 posts
 

In my experience, ADS solar is a great choice for reliable renewable energy. As a homeowner in Sydney, I value sustainability and cost savings. ADS Solar explained my options clearly, handled installation professionally, and reduced my electricity bills. The system works smoothly, and the monitoring app is simple to use. Customer support has been… Read more

responsive. I appreciate their honest service and recommend them to anyone looking for solar solutions in New South Wales.

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Ganesh S.
Ganesh S.4 posts
 

I was told zero $ bill [Content Removed] big lies, Iam still getting $500 quarter bills and paying $300 every month of system 24k contracts, Never go ads Soler, not sure why Soler company lie to public, I had 30 new panels, [Content Removed] in ads Soler was so sweet talker to lock me inn, this that , will get zero $ bill etc etc, ads Soler wher… Read more

is zero $ bills for me , I am not going to pay $300 months for 24k Going to pay only $50 Will take it to court to solve this problem but I can’t pay $500 quarter bills and $900 for the system it’s a ripp off Hope someone will get back to me regarding this

Ganesh S.
Ganesh S.   

Dragging panel on the step ladder, damage and scratch panel when unloading from transport, no one… Read more (+1 reply)

Vijeesh
VijeeshNSW
  Verified

Professional service & quality installation - our initial quote was on hold for 1 year due to some budget constraints, but the sales team called us back after one year when the prices got adjusted due to the extra rebates, and things were quick and smooth from there onwards! Show details

Bec M.
Bec M.5 posts
 

Very happy with our solar service both the panels and then separately and more recently the battery addition. No issues, they were on time and when unable to attend they communicated promptly. Were very busy and can’t always get to the phone so they utilised WhatsApp and text which suited us better.

Dear Jon
Dear Jon13 posts
  Verified

Breach of Contract, Want Payment upfront, Breach of ACCC LAWS and No Home Warranty Insurance as per NSW Fair Trading under Home Building Act 1989. DO NOT USE ADS SOLAR, YOU WILL REGRET IT....... ADS Solar has refused to Install the Solar System and batteries to my Property and in breaches to the NSW Home Building Act 1989 and ACCC Laws, I Have… Read more

Asked the for the following 1) That the contract is still on foot; 2) That ADS Solar to send me the document called Consumer Building Guide from NSW Fair Trading for works over $20,000 3) That ADS Solar need advise the installation date and commissioning dates of the upgrade solar system, Battery and commission of the second system to the battery. 4) ADS Solar to Supply Home Warranty Insurance for works over $20,000 5) Payment will be made as stated on the Quote/Contract (The date we deliver the system at your Premises) and not before the system is installed as stated by ADS solar.

ADS Solar Has not responded to my emails, and ADS Solar management is refusing to install the solar system and battery without payment upfront which is a breach to the contract and ACCC Laws and NSW Fair Trading Laws under the Home Building Act.

ADS Solar as stated to me the following "Please acknowledge that your remaining balance of $13,000 will be done from you when the installer will arrive at your premises along with the system. Once the payment is received they can start the job."

ADS Solar are in beach under the Home Building Act by Asking upfront payment "Please note that under section 8 of the Home Building Act 1989, the maximum amount of a deposit for residential building work is 10% of the contract price. A person must not demand or receive (or enter into a contract under which the person is entitled to demand or receive) payment of a deposit for residential building work if the amount of the payment exceeds 10% of the contract price. Should you require further assistance, please contact Building Commission NSW on 13 27 00."

ADS Solar still refusing to get the Insurance, "Home Building Compensation Scheme The State Insurance Regulatory Authority (SIRA) regulates home building compensation (HBC) cover in NSW. HBC cover is required where work is worth more than $20,000 (including labour and materials). The builder or tradesperson must give you evidence of HBC cover before they start work on your project or you pay them any money, including a deposit. For more information or to check the validity of your cover, visit sira.nsw.gov.au or call 13 10 50. Approvals To help your building project go smoothly: ● check with your local council or an accredited private certifier on approvals your building work needs ● engage a building certifier. This is your responsibility, not the builder´s. Contracts and payments."

Summary about ADS Solar.

1) ADS Solar do not follow the Laws and Acts of NSW; 2) ADS Solar still refusing to Install the System as per the Contract; 3) ADS Solar still refusing to get Home Building Insurance as per the Laws of NSW. 4) ADS Solar is in Breach of the Contract and still refusing to Install the system without payment upfront.

shubro
shubroNSW2 posts
 

Extremely poor after sales service is understated. I wish I could have some negative star to this company. During sales they will give super promises and establish how great this company is compared to rest in Australia, bragging on their after sale service. And here I am experiencing their real Random guys call me and more random emails me.… Read more

Terrific example of one person not talking to another one. After phone calls, whatsapp chat and numerous emails, I could only gather that they did not even understand my issue. And after I spend all my time (which is unpaid) to explain the problem by sharing facts and data to support. NO CALL BACK or RESPONSE TO EMAILS. Plus, there is no other way of further escalation options provided...Such that leaves customer to go external or social media.

So first customer pay thousands of dollars to the company & then spend more time (which they don't get paid for) to follow up on resolution. And the employees who get paid from these sales don't even want to respond (let alone timely response) to customer & resolve their issue.

You all are completely IRRESPONSIBLE - [Name Removed], [Name Removed], [Name Removed] and the other unknowns who called me.

Sergio Nunes
Sergio NunesNSW2 posts
 

Positive experience throughout. Ankit from the sales team was extremely professional and knowledgeable in regards to our electricity bill and recommended the right solar system including a 25kw SAJ battery. The installation was conducted when stated and without delays. I was slightly concerned about making full payment one day prior to the… Read more

installation but was later reassured that ADS was not a scam. Since installation I have received several calls from several departments in relation to the services. I highly recommend ADS.

Muhammad Imran
Muhammad ImranNew South Wales
 

Jessica from sale team was very helpful and provided details of available and suitable solar systems for my property. Ashish from the installation team was amazing and did a great job installing with no damages and made sure my property is clean after the job. Overall, a good experience with ads team. Show details

Inder W.
Inder W.4 posts
 

ADS experience has been great. I purchased a 20KW Battery and the communication throughout the installation process was excellent. They follow up on everything multiple times. The installation team they use were also very good. They went out of their way to do a good job. Very happy with the end result. Show details

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