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AIA Australia Life Cover

AIA Australia Life Cover

1.0 from 6 reviews

Reviews

1.0

6 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(6)
  • Value for Money
    1.2 (6)
  • Transparency
    1.0 (5)
  • Customer Service
    1.2 (6)
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Terence

TerenceSouthwest, VIC

Disgusting service by AIA and broker

published
Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
4 comments
AIA Australia
AIA A.AIA Australia
Terence
Terence
Terence
Terence
brett H.

brett H.Richmond-Tweed, NSW

  • 7 reviews

Is this even legal?

published
Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time3+ months
Claim DateApril 2019
Claim ApprovedYes
See all answers
3 comments
brett H.
brett H.
brett H.
brett H.

Close to 100 views.
If 100 people view this each week, does it make it more difficult to sell the product?

brett H.
brett H.
Sweet G.

Sweet G.South East Queensland, QLD

  • 4 reviews

Worst ever policy Diamond life

published

annual payment $5399 , paid it every year for 12 years. the agent said i will get $5,000 back every year till i reach 100 years old. the agent did not tell us she gets $2,100 comission in first year and $100 every year for next 5 years. Then now after 12 years i find out i do not recieve $5,000 every year . but only $2750 every year. !!! now i have paid around $63,000 in total for past 12 years and if i decide to end the policy i get back only $50,000 . yes i got riped off hard and my hard earn wage for past 12 years gone.!!!!!!!

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
2 comments
Sweet G.
Sweet G.

When will government step up and penalise such agents and policies. because it was 12 years ago and i was pretty young and trusted the agent.

AIA Australia
AIA A.AIA Australia

Hi Sweet G,
This is not good to hear! We've sent you a private message to get more information from you, that way we can pass the feedback on to our team.
Kindest,
Phoebe - AIA Australia

The reviewer stated that an incentive was offered for this review

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Inderpreet

InderpreetMetropolitan Adelaide, SA

Unexpected rise in monthly premiums

published

Got life cover just 2 years ago. Advised that premium is fixed upto 75year age and it will rise by 5% as cover will also rise by 5%. But 1st year they raise 8% and this year 35% cover raised by 5% only. Sending emails, trying to get any answer on phone but nothing is happening. Going to cancel the cover after paying huge amounts for last 2 years. wastage of money. Not recommend to anyone.

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
3 comments
AIA Australia
AIA A.AIA Australia

Hi Inderpreet, we appreciate you getting in touch. We'd like to chat this through with you but, first we'll need a little more information. We've sent you a private message. Thank you

Inderpreet
Inderpreet

Still waiting for your reply

AIA Australia
AIA A.AIA Australia

Hi Inderpreet, we tried to contact you on 7 January, Monday and left a voicemail. We've sent you a private message to confirm your contact details.
Thank you

Lucy Van P

Lucy Van PFrenchs Forest

  • 33 reviews

Aia Once They Have You Premiums Just Skyrocket

published

They get you in with affordable premiums, then once they have you, they just jump 20/60/ now over 100%, knowing they had you hooked in less than FIVE YEARS. Its robbery i need to get out!!! Dont be sucked into "honeymoon" initial premiums. One can assume this practice speaks volumes about how they will likely settle a claim when the time comes?!

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
Gary Ayre

Gary AyreGreater Melbourne (Metropolitan), VIC

  • 6 reviews

Monthly premium increase over 60%

published
Customer Service
Value for Money
Claim MadeNo
See all AIA Australia reviews

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