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AIA Australia Life Cover
InderpreetMetropolitan Adelaide, SA
Unexpected rise in monthly premiums
Got life cover just 2 years ago. Advised that premium is fixed upto 75year age and it will rise by 5% as cover will also rise by 5%. But 1st year they raise 8% and this year 35% cover raised by 5% only. Sending emails, trying to get any answer on phone but nothing is happening. Going to cancel the cover after paying huge amounts for last 2 years. wastage of money. Not recommend to anyone.
3 comments
Still waiting for your reply
AIA A.AIA Australia
Hi Inderpreet, we tried to contact you on 7 January, Monday and left a voicemail. We've sent you a private message to confirm your contact details.
Thank you
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Lucy Van PFrenchs Forest
- 32 reviews
- Verified customer
Aia Once They Have You Premiums Just Skyrocket
They get you in with affordable premiums, then once they have you, they just jump 20/60/ now over 100%, knowing they had you hooked in less than FIVE YEARS. Its robbery i need to get out!!! Dont be sucked into "honeymoon" initial premiums. One can assume this practice speaks volumes about how they will likely settle a claim when the time comes?!
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Gary AyreGreater Melbourne (Metropolitan), VIC
- 6 reviews
Monthly premium increase over 60%
As a 63 year old, annual premium increases are expected, although as a long time customer (over 10 years) it is hoped that this may count for something. In November 2017 my life insurance needs were renegotiated to a more acceptable premium level, including joining AIAVitality (currently Gold status). In the 15 months since, the premium has increased by 61%. I have since spoken to 5 representatives (roughly 1 per weekl), all of which have provided firm undertakings to provide premium breakdowns and to revert with solutions to address the massiv...Read more
e premium hikes. So far (after over a month), there has not been one response - no phone call, e-mail - nothing. It seems the issues facing the industry, such as the outcomes of the royal commission, were not shared with this company. "Honeymoon rates" are available on the internet fo this company it would appear as new client premiums are much cheaper than existing client premiums. Self insurance seems the only answer.Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
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AIA A.AIA Australia
Hi Inderpreet, we appreciate you getting in touch. We'd like to chat this through with you but, first we'll need a little more information. We've sent you a private message. Thank you