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Airlite
3.8 from 115 reviews

Reviews

(76)
(6)
(1)
(3)
(29)
  • Incentivised Review Yes (0%) · No (100%)
  • Customer Service
    3.7 (13)
  • Timeliness
    3.5 (13)
  • Job Satisfaction
    3.6 (9)
  • Rates and Fees
    3.8 (14)
  • Product Quality
    4.0 (13)

Peter

PeterSydney, NSW

Will not return emails

published
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3 comments
Airlite
Alexis P.Airlite
Peter
Peter
Peter
Peter

If we can get this sorted then I am happy to acknowledge this in my review.


Mick

MickSydney, NSW

What fantastic customer service!

published

We had some large airlite bifold doors installed as part of a renovation.
The builder didnt put the glass indicating motifs on the doors and 2 years later the council wouldnt approve the occupation certificate.
One quick call to airlite and Greg offered to drop them at my home address on his way home.
Arrived home from work and they were at the door.
Very happy customer and the doors themselves are very good quality.

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1 comment
Airlite
Alexis P.Airlite
Ray

RaySydney, NSW

Excellent service and good pricing!

published

Joel from Airlite was very responsive to my request and the company gave us very competitive pricing for the windows. Easy to deal with and windows are of high quality

1 comment
Airlite
Alexis P.Airlite
Allan

AllanCentral West, NSW

Supply of Windows Seals for my new windows

published

Airlite supplied timber windows and after initial problems with the seals, Josh Kieth immediately took action to resolve the problem and arranged for new seals. Very prompt service. Thank you.

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1 comment
Airlite
Alexis P.Airlite

CJB Sydney

CJB SydneySydney, NSW

Poor quality and Service. Product doesn't look like in store or brochure

published
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1 comment
Airlite
Alexis P.Airlite

Michelle

Michelle

  • 2 reviews

Many problems with Stegbar windows!

published
Timeliness
Rates and Fees
Product Quality

Vanessa M.

Vanessa M.Sydney, NSW

  • Verified customer

Door installed 1 April and fully functional 23 October...

published
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Awsome Airlite

published

We as builders have used Airlite for a complex site at Seaforth, building 4 luxury homes, the quote organised by Greg Woodhead was thoroughly detailed and competitive, delivery was as per schedule and the after service was timely and effective.

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1 comment
Airlite
Alexis P.Airlite
Ron

RonSydney, NSW

Excellent Service and Support

published

I recently worked with Greg Woodhead for windows ands doors for my extension. He was very helpful with the original quoting process and delivered the products on time. When it came to ask for help with a service issue Greg quickly and professionally pointed me to the correct person to handle the issue. Then finally when it came time to have the project certified Greg was able to provide the correct documents for the certifier.

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1 comment
Airlite
Alexis P.Airlite

Great product, outstanding customer service! Thank you Airlite

published

My name is Matt and I own and operate HB glass installations. I proudly install the Airlite product, One of the few suppliers Ive used who always get it right. Special mention to Greg Woodhead, Outstanding customer service thanks for making my life that much easier

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1 comment
Airlite
Alexis P.Airlite

Kate D

Kate DSydney, NSW

  • 2 reviews

Great Service

published

I have just ordered the windows & doors from Airlite. My rep Greg Woodhead has provided excellent service and he has been very patient and assisted with my many questions. I am very happy with his service and product knowledge, it is now up to the production team to meet my expectations.

Customer Service
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1 comment
Airlite
Alexis P.Airlite

Peter

PeterSydney, NSW

Nathan Deacon - Excellent Service

published

I would like to commend Nathan Deacon (Airlite Rep) for his high level of customer service during our most recent project. Nathan followed up our RFQ diligently and I can confidently say that Airlite won the sale due to his commitment and upfront approach to our needs.

Thanks again Nathan

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1 comment
Airlite
Alexis P.Airlite

Craig R.

Craig R.Sydney, NSW

Shocking service

published

They promise but do not deliver, product is ok but customer service is a disgrace. My builder told them he would never used them, now after 2 years waiting for a louvre I cannot say a nice word about them, specifically the brookvale outlet

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1 comment
Airlite
Alexis P.Airlite

Windows and Door Products

published

Paul Yeo is an excellent rep for Airlite courteous and reliable the Airlite product is good, however the fine detail on our current job at North Epplng is a bit lacking service has been good.

1 comment
Airlite
Alexis P.Airlite

Airlite windows service

published

I' ve been working with airlite windows for a number of years and consider the service from Brylie Williams at the Mona vale to be full proof, great knowledge of the product, Basix and specific BCA Codes for the areas we are proposing to build.

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1 comment
Airlite
Alexis P.Airlite

Fantastic service every time

published

As a builder I deal with Brylie Williams at Airlite often, she is fantastic to deal with, always quick to reply to questions and full of knowledge. She helps keep my business running smoothly.

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excellent service

published

I had an outstanding experience with Airlite windows. Brylie Williams went out of her way with all our requests. The windows turned up when they said they would. I would definitely use them again

1 comment
Airlite
Alexis P.Airlite

Shoddy unprofessional incompetent company. RUN FOR YOUR LIFE

published

  • Verified customer

Run away.

published

Terrible service, awful experience....go elsewhere

published

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