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Worked great, got the job done and got paid promptly. Would recommend to people looking for extra work or work to fill your time. Thinking about if I will do another.
Really great idea to start earning extra dollars. Nice easy application to use I will definitely be and already have been recommending this to others to use. Awesome job Airtasker
Honest Review of Customer Service Terrible
Used airtasker for over a year the fees are high as I am a tradesman so only work occasionally on the app 22% for tasker and 10% for the client. I dislike writing negative reviews as I don't believe it's very productive. Recently airtasker has had server issues or updating server according to the email. So my released payment has been delayed one week.
This would be bareable if this was corresponded beforehand which it wasn't 7 messages later with zero help from airtasker just saying please wait x amount of time they have stopped replying don...'t even have the courtesy to reply asking for dates for a payment overdue. I also see they changed payments from 3-5 days to 5-7 days for payments during this time period. Imagine that in 2021 a payment may take two weeks to process Osko is still laughing I mean this is cheque 2000. So fees are extremely high as stated then we pay tax for slow money release with zero communication or help. WTH are we paying for ! This review is 100% honest I write this because money is late with no correspondence as to why or when it will be paid during a lockdown pandemic. I would hate to know how many 100's of thousands are being held because of this so called server maintenance joke. If you can avoid this service to just use a bit of time and effort post an ad elsewhere and pick up the phone and do your background work yourself. Because your just going to pay airtasker to do that anyway
I used Hannah to do a complicated localgovernment selection criteria and cover letter. She did a fantastic job in such a short time l appreciated what she did. I give her 5 stars
They don't care if you are waiting to get a reply.
They don't how Australian governments work and there rules. So many loopholes in there policies.
I signed up for there account, everything was going well but suddenly they restricted my account because i bidded on $5 offers, so why ypu are allowing posters to post them if we can't bid on them.
Then they will ask you to contact them and reply to you in 2 days as they don't have a number to call on. Then they will ask you to verify your identity which I did the next minute I received the email. And there game ends.
You will never get any re...sponse or anything, they will never reply what's happen with your account. They always favour customer no matter what, If you have worked for a customer and don't asked to release the money then and there forget about it- as they will never take responsibility if customer cancelled the job or put a cancellation request airtasker team will never believe that ypu were there and completed the job.
Bad experience no loyalty for good worker
I was using Airtasker for a couple of months and that support my business,
Then suddenly they restricted my account as they mention I have another account but I didn't.
I try to contact Airtasker support. one of the guys was very helpful and help me with that.
Then after two days, they restricted my account again for the same reason.
My. The completion rate was very high 95% and my rank was platinum and all my reviews is 5 stars.
I was earning well for me and Airtasker.
But that Disappointed me after build a good reputation and reviews. They take all things and restrict me.
Without Airtasker, we won’t kick start our marketing.
We struggle on getting clients on our own. With Airtasker, everything seems magic. Everything is super simple and easy to use. Love the way they connect posters and service providers.
Blocked my account for no reason
Used once would never use again as they accused me of having a duplicate account and blocked access to my account without warning or explanation very unprofessional. Don't use Airtasker.
They took my money
Posted a task,was told by my brother,structurally it can’t be done. I cancelled the task but airtasker had taken4241.90 Cents out. They have not responded to my requests for it back. So much for saying they don’t take money till job completed.
Was a perfect match
The task was exactly what the poster said he whanted done so verry happy with outcome have tried to offer for other before this was my first task would do again
I found joining easy, the platform is simple to navigate.
Got my first job within an hour or so of joining.
More than happy so far .. has opened up new areas for income.
Still a newbie to airtasker
Easy way to make some extra cash, the app is easy to use. Wish there was a way to save tasks you want to come back to later. Overall happy so far.
I advertised for some light cleaning in my house, the person who arrived was late, high on drugs, didn't complete the assigned tasks and I felt very very uncomfortable.
All I can say is be extremely careful with who you pick to do tasks on this app.
Great app! Extremely helpful!
Love Airtasker! It’s such a great way to side hustle and help each other out! The app is very well made and well thought. I will definitely recommend Airtasker to anyone I know from now on.
Greedy and avoid help with scammers
They allow scammers to avoid paying and offer zero help. They spend all there time trying to fight people connecting with each other so they can claim there huge 34% FEE. But spend zero effort in scammers not paying there taskers. I notice they will respond with something about support underneath, but support does absolutely nothing. There excuse is you need to contact the person yourself and you must be online 24/7 for 48hours to request a dispute like people don't have lives and haven't been online for a few days. There greedy, they will susp...end your account if you exchange info without paying them, but dont suspend scammers and offer no help in getting taskers get their pay. I'll be in contact with some News outlets to show awareness to other taskers and I see there's plenty of people already Airtasker is allowing taskers to not be paid. Reach out, social media is gonna have a blast with these greedy pigs
Questions & Answers
Airtasker slow with payments used this on and off for over a year generally not bad. But fees are extremely high 22%for normal tasker and 10% to client then tasker pays tax. The main issue I have is recently airtasker has been doing server maintenance not telling anyone so my released payment is already a week late. 6 messages and zero answers now they just ignore. No confirmation on payment dates. They went and changed from payments in 3-5 days to 5-7 Unprofessional considering the amount of money they take just avoid this service if you can the best way. RIP off really slow payments high fees.
I would not be here writing this review because I tend to not think its warranted exception is when poor customer service and money not being correctly and honestly distributed back to the taskers after the due date it pretty ridiculous. It's 2021 instant Osko payments and airtasker is slower than cheque literally.
I would hate to know how many 100 of thousands airtasker are holding atm because of this service outage maintenance
At what task value is the $25.90 booking fee charged to the poster? On their website they say the booking fee is $2.90 for small value tasks and can reach a max of $25.90. So at what dollar value does the task change from attracting a $2.90 booking fee to a $25.90 booking fee? Also, are there other booking fees between $2.90 and $25.90 or are they the only 2 booking fees airtasker charges the task poster?
My job has been allocated and money being held by AT. I have answered his two questions and have kept him up to date with what is happening with concreter etc. 15 days now and I have not received a response to any of my posts to him via AT platform. How do I know if he has read them . Thanks Jo
This is why after I was assigned I actually asked the originator for their email address can contact details. Then I make contact with them through those details to check if they are legit. To take precautionary measures for myself. You could contact AT to step in. Do you have pictures, receipts etc that you can send as proof to AT that the job is completed? If so send it to AT. For jobs like yours, it is best to have the originator to sign off after the job is completed and satisfactory just as an added precaution. After all, all this work is tax deductable. I would keep asking AT to intervene. Otherwise, you could go through Fair Work can lodge your complaint.
Thanks for responding.,I had his work email as well and all correspondence made both through work email and AT. I also checked out his business details and reviews which were glowing which is why I’m left disappointed. Thank you again for your response
If the job is not yet complete and you do not want to go ahead now. Just cancel it and you will get your money back
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