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Airtasker
4.4 from 9,686 reviews

Reviews

(6,587)
(1,874)
(571)
(163)
(491)
  • Transparency
    3.9 (641)
  • User Type
    • I posted a job (809)
    • I did work for someone (564)
    • I only browsed the website / app (129)

Reviewer Photos & Videos

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This has been a very beneficial experience thank you Airtasker.

published

All the work I have completed has been a very satisfying experience for both myself and the client. I have done repeat work for an excellent client. I will try this service again.

Transparency
User TypeI did work for someone

The reviewer stated that an incentive was offered for this review

Love my new career!

published

This app suits me as I study, work and raise a family all from home. It allows me to connect with work when it suits me covering many of my skill sets.

User TypeI did work for someone

Great idea! But annoying to use

published

Airtasker is a great app and I love the idea behind it. However the rules around what you can and can’t say is very strict. Which makes it hard when the app isn’t working properly and you can’t communicate this with the person you’re working for.

User TypeI did work for someone
1 comment
Airtasker
Airtasker S.Airtasker
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Francisco P.

Francisco P.South East Queensland, QLD

This website would be perfect if it didn`t dicount 22% off the real price.

published

This website would be perfect, if it didn't discount 22% off the real price. Because to many times the earn is to low. It had to have less percent in prices lower that 50$.

User TypeI did work for someone

Helping each other

published

This app is fantastic lots of opportunities to earn money and getting out there and helping out other with tasks at hand, it's my first time using this and I am very happy to be using the app.

User TypeI did work for someone

The reviewer stated that an incentive was offered for this review

Gyanendra baniya

Gyanendra baniyaSydney, NSW

This is perfect platform for us to work

published

This is amazing platform to do job who have no job he can get job from here . So it’s a amazing platform for everyone. This is hour job creater platform .

Transparency
User TypeI did work for someone
Maria

MariaNorth Queensland, QLD

Perfect extra job!

published

Airtasker is perfect for getting some extra jobs be it in person or remotely. Safe to use and the people there are really nice. But fees are too high i think.

Transparency
User TypeI did work for someone
1 comment
Airtasker
Airtasker S.Airtasker

Great for getting extra work

published

The platform is very hard from a taskers point of view the ne system that unables you to put in a reasonable offer doesn't work then posters become confused when you turn up and try explaining the task is different to the post and either will cost less or more so find it very hard to put in a genuine offer maybe try a platform that for taskers you charge a monthly fee and same deal gold to bronze category that the more tasks you do the less monthly you pay other platforms work service seeking for one
Also very poor communication lines cant contact via phone only email and these are always days later

Transparency
User TypeI did work for someone
1 comment
Airtasker
Airtasker S.Airtasker

Its good but has its shortcomings

published

Cons:
-Fees are huge and current rating system is not good enough to make it worth while. 20% fee can be crippling on some jobs.
-Some tasks are complex and need proper planning before quoting but due to the strict communication guidelines, you're not allowed to share contact information
-Other taskers can see your quotes/negotiations and then tend to copy and undersell which can be frustrating

Pros:
-It is honestly one of the best platforms in Australia for task advertising
-Very simple to use and user-friendly

Transparency
User TypeI did work for someone
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Andrew

AndrewGreater Melbourne (Metropolitan), VIC

Commission requested is way to high at 22%

published

The commission is a ridiculous percentage, also it makes it very hard to quote properly for work when you cant get the details off the client or give yours. It is a great concept but the rates really screw it

Transparency
User TypeI did work for someone
1 comment
Airtasker
Airtasker S.Airtasker

The reviewer stated that an incentive was offered for this review

Integridad

IntegridadSydney, NSW

  • 3 reviews

Airtasker customer support non existent

published

I had a tasker leave halfway through a job that completed incorrectly and stated he had coronavirus. Airtasker are not taking this seriously. Police are now involved. Airtasker need to take it seriously by banning this worker. My whole family is now affected. I also had to pay extra for someone else to disinfect and complete the incorrect job. No help From airtasker

User TypeI posted a job
Nikosaus

NikosausGreater Melbourne (Outer), VIC

  • 3 reviews

Great site for bringing those in need with those with the right skills together

published

I’ve been a member for about 6 years as a both a poster and tasker. It’s a great way to find help when you don’t have the time or right skills to do something, or have time and expertise to help those who need assistance.

Transparency
User TypeI did work for someone
Rob W

Rob WSydney, NSW

Taskers experience

published

Airtasker is a great platform to earn money however the fees are actually quite expensive which apparently covers insurance although if a tasker did damage something or small they require $1000 excess from the tasker and does try and encourage tasker to settle for damages which basically makes insurance fees pointless
But if you are a good worker and careful and get to platinum tier you can make the platform beneficial

Transparency
User TypeI did work for someone
1 comment
Airtasker
Airtasker S.Airtasker

Ripped off, no protection from airtasker.

published

I Completed a task, delivering some shopping to a tasker. Spent my own money to get the goods. Tasker provided airtasker with a fraudulent card. Wasn't paid by airtasker or offered any protection. Do not use.

User TypeI did work for someone
2 comments
Airtasker
Airtasker S.Airtasker
Max
Max

Airtasker, I have already tried fighting this battle. It was shut down. I note that this was over a fee that would be insignificant to airtasker. Disappointing, repeat avoid airtasker at all costs

Caio R.

Caio R.South East Queensland, QLD

A shame how they look after businesses

published

If a client decide to not pay you, it's fine for them, they don't care. Or you have to OBLIGATE the client to release the payment in front of you, or you will never see the money in your account, doesn't matter how many evidences you have about the job done.

User TypeI did work for someone
1 comment
Airtasker
Airtasker S.Airtasker
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Great opportunities for work and cash

published

Have always enjoyed using airtasker. Occasionally clunky but usually u can get tasks assigned quite quickly. Many messages are wasted asking for more details as often posters don’t realise the facts needed for accurate quotes. Perhaps templates could change ?

Transparency
User TypeI did work for someone

Extortion

published

It's simply a message board app that take 22% of every job. Greed run developers no doubt. It's good for finding people but could be done tenfold cheaper or could run ads to minimize cost to users

User TypeI did work for someone
1 comment
Airtasker
Airtasker S.Airtasker
Stacey P

Stacey PSouthwest, VIC

  • 2 reviews

Fee amount taken out too high

published

Fees subtracted are too high. Sometimes tasks aren’t even worth completing by the time the fees are taken out. Also jobs nowhere near me also come up in my search even though I have specified I’m only interested in tasks close by. Means time wasted scrolling through it all.

User TypeI did work for someone
1 comment
Airtasker
Airtasker S.Airtasker
Alex Chasapis

Alex ChasapisGreater Melbourne (Outer), VIC

Good to make a extra dollar

published

High air tasker fees

Not much profit

Trying to get things done cheap but air tasker fees kill it

Cant offer cash in hand wither

The choice is yours guys.

Best of Luck

User TypeI did work for someone
1 comment
Airtasker
Airtasker S.Airtasker

An excellent way to conduct small-time/freelance businesses.

published

Airtasker is very straightforward, easy to use and trustworthy. This platform allows individuals to earn a side income and/or receive help for their daily obstacles. This platform also allows you to choose who you would like to co-operate with. Simply click their profiles to see who suits you best!

Transparency
User TypeI posted a job

The reviewer stated that an incentive was offered for this review

Page 1 of 485

Questions & Answers

AndyD

AndyDasked

Got a email saying my access has been restricted, not sure why? Is this permanent? when I try to write a comment or a offer it says 'temporary limited' so how long??

1 answer
Airtasker
Airtasker S.Airtasker

Hi Andy, apologies for the confusion. We would like to check this for you. With this, please contact our support team who are the best people to help and confirm the timeframe of the restriction placed by responding through the email sent. Hope this helps.

karin h.

karin h.asked

Hi, we had an Aircon installed 2 months ago. It is not cooling properly. What's the warranty period for airtasker jobs?

1 answer
Airtasker
Airtasker S.Airtasker

Hi Karin, thanks for your query. Once a task has been completed and the Poster releases payment, this serves as a confirmation that the task has been completed to requirements, hence, the task contract ends.

Airtasker's role is to serve as a platform enabling users to post tasks and other users to make offers on those tasks. Except for liability in relation to any Non-excludable Condition, the Airtasker Service is provided on an "as is" basis, and without any warranty or condition, express or implied.

As the Tasker is an independent service provider, they may provide a certain type of warranty for work done. You may consider contacting the Tasker directly about the matter. If you need further assistance, please get in touch with our support team via support.airtasker.com.

Hilda B.

Hilda B.asked

Hello.

I just wanna know if a student visa who has worked or has a TFN job already can still work in airtasker?
What if,she or he has already 20 hrs a week job?
Can he or she still be an airtasker t?
Pls respond.

1 answer
Airtasker
Airtasker S.Airtasker

Hi Hilda, thanks for your interest in Airtasker! All Taskers must be legally entitled to perform the task. To learn more about Airtasker's "account eligibility", you may visit this link: https://www.airtasker.com/community-guidelines/

As for your question about your work limitations, you may contact the relevant authorities to ensure that you are getting the right answer

Get an answer from our members and Airtasker representatives

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