Reviewer Photos & Videos
- Verified customer
From a business perspective
Digital Marketing/ Graphic Design/ Website
Our company is for Digital Marketing, Graphic Design & Websites.
I'm going to follow on from the review below "Not for my type of business" After much thought and review of the service I decided to give it ago. I confirmed and confirmed and confirmed that if you didn't win the job that you would get your credits back. HA! you don't. Up to 8 people quote costing anywhere between $25-45 dollars (Oneflare makes up $320 per job you quote), if the person simply looks at the quote and doesn't respond or goe...s to another person who quoted you lose the credits. When I brought this up with Oneflare they went over their recorded messages and each time they used language that could be easily manipulated to go back on. Their sales team is extremely manipulative and you won't get a truthful representation of the business upfront. The quality of the leads is appalling, certainly not worth 25 - 45 each. No response after no response, or joe block wanting a certificate designed for his grandson..... We are not expensive at all compared to other agencies but the pricing they want is utterly ridiculous. Dont expect to speak with them about there job or get any response between being hounded by the other 7 quotes and well as all the calls from Oneflare they won't even want to talk about the project. It's by far the most expensive quoting platform and it's only geared for Oneflare to make money! (Imagine quoting for a $50 logo, Oneflare make $200 off the 8 quotes, 7 people lose money and one gets $50.) So who is the real winner here........
trevor pest control
first time ive used this site got a quote straight away.great guy did everything i needed to be done and more very helpful and friendly very prompt and professional will be using him every year.very reasonable prices highly recommend trevor and and this site
One phone call, Mark arrived the next day, job was done on the following day! very happy with the end result. Mark is very professional, prompt, did exactly what was needed, and came when he said he was going to.! Can’t ask for more than that.
Nice reviews for your businesses, ‘Oneflare’ after being ripped off by one of your referred builders.
Not many good reviews for the companies you represent.
After notifying your website about one of your businesses taking cash deposit and not competing the job they were paid for, then they advise you that they had given deposit back without questioning the validity of their business practices or asking for proof that they paid any returns of deposit. You need to protect the customers as it is your website that promotes shonky untruthful businesses under your name. Untrustworthy operators and website who protects untruthful businesses with previous complaints and reported stolen customers money.
I have more proof if needed and stop deleting peoples feedback to hide shonky operators.
- Verified customer
Avoid Avoid Avoid
Pre-Purchase Pest inspection - ordered and paid waited for 4 days post inspection and post payment for report - with a known time limitation...Aggressive service provider when requesting paid for report ...3 Days after receiving report received second request for payment received....Abhorrent poor service and customer relations - stay away
Jack is professional, prompt, and did a great job. Thoroughly recommended. His work is thorough and efficient. We have no hesitation in recommending him for all painting requirements, small or commercial.
Excellent outcome. Everything in one go.
Had immediate response and booked everything I needed. From cleaning, to gardening, to landscaping, to paving and Fencing. Everything in one go. So easy and user friendly. Thank you Oneflare
Good Morning Windscreen
I've never used a Onefare service previously and was surprised by the prompt response from Good Morning Windscreen. Competitive quote. They arrived on time, were professional and proficient replacing my two windscreens. Would recommend both services.
Terrible scam app
We signed up for one flare as a painting business 2 months ago now, we paid $200 to sign up and we were getting no responses from customers who were were paying any where from $30-$40 to quote, I called and they told me that the sign up was not done correctly as you aren’t meant to sign up online (even though it allows you to) and that would be the reason why we were not hearing back as the account wasn’t set up properly, they said in order for my account to be getting responses I had to pay ANOTHER $200 for them to do it again even though this...was a problem on their end, any way we continued the month and out of our $400 credits we only heard back from a tiny amount of the customers we had tried to contact to give a quote to, all the rest of these “customers” that we paid to contact were not responsive or had fake numbers etc. They have a refund button which is meant to be for un responsive customers which we would try to use but minority of the time the refunds would get declined as a customer had decided to go with another trade before we had even got to contact them, got decline because the person had opened our message so they have “responded” but the person wouldn’t reply or answer their phone, the list goes on. I called up numerous times the office people are EXTREMELY rude, the account operators are completely useless and impossible to get ahold of even when you leave voicemails, we have never had such a bad experience on such an expensive app it’s the biggest scam, only 3 people are meant to be able to quote a job but by the few customers we got to quote they had informed us they were not happy with the app as their phones got bombarded with non stop calls not just the 3 they were meant to, these “clients” should know that as a business we have to pay a lot of money to contact them to provide them with a quote so they can understand the app isn’t a joke as some had just put adds up for a laugh, the app is used completely wrong and I would speak very badly of it in future to everyone that ask about it. Biggest scam and will never return to this app if your thinking about signing up all I can say is good luck wasting all your money! I have also tried to give the oneflare team a chance to rectify this if possible through product review with no response as always.
I asked for help and received that help within a couple of hours. Well done and thank you.
I asked for help and all my issues were sorted and completed by midday the very next day. Awesome job and thank you. Would recommend Oneflare and would use again
Great and Easy
Easy to use platform and many different options and services available at your fingertips. Definitely would be using Oneflare again! Anyone having thoughts about services on Oneflare i highly recommend having a look.
Questions & Answers
What is your process to assist with fair trading to stop your referrals taking peoples deposit and not completing job.
The businesses have lied to you, and you believe them without asking for any proof or receipts to validate their claims.
You never offered any assistance to have our money reimbursed, even after we went to the tribunal no assistance.
The tribunal found the business guilty and ordered them to return deposit immediately or risk loosing their licence after 28 days.
Thanks for doing nothing from your end.
Did your company just withdraw $71 from my account
A few hours ago I stumbled on to your website, and asked for 2 quotes on two separate small jobs
Yet now I have noticed I have $71 pending on my account before I have even been offered any job done or a date or time
Im very concerned now
Hi Jo, Oneflare doesn't charge job posters for using the service. It sounds like you may have been charged by a business. Please contact us via email@example.com so we can help you look into this.
Requesting for quote (s) to fix the gas stove knobs which are hard to turn on. There are 4 knobs and also ignite only with the help of a gas lighter.
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