hipages

hipages

 Verifiedhipages.com.au
hipages
4.0

9,090 reviews

PositivevsNegative
77% · 6,9961,791 · 20%
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User Type
  • I did work for someone
  • I posted a job
  • I only browsed the website / app
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3.7

Reviews

9,090 reviews
9,090 reviews
Eli T.
Eli T.South East Queensland, QLD
 
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Jan
Jan
 

Garage door

Quick response unable to do job as garage doors needed replacement Show details
Mary C.
Mary C.2 posts
  Verified

Be Careful Who You Deal With

I was ripped off and bullied by one of their tradies who refused to give me a receipt.
when I reported this to HiPages they completely ignored my concerns, advised they spoke to the tradie and to go to Fair Trading. I did provide full evidence that the tradie ripped me off and was bullied by him too. They do not care about the consumers that use their app all they care about is signing up more tradies. I have used hipages to renovate 4 properties, i will no longer use this app after the was i was treated by both the tradie and HiPages. Will go back to using Airtasker. Show details
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Rhiannon C.
Rhiannon C.
 

Stealing from Tradies already struggling

Have been using this app as a tradie for some time and when a person doesn’t contact you or respond regarding their requested service you are left losing credits for it. Your staff are happy to harass tradies for extra money but won’t ever support when trying to get these lost credits back.

As people have said below ‘illegal business finding legal loopholes’ i am seriously considering going to the ACCC. Show details

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Small business
Small businessSydney, NSW2 posts
 

Terrible

Hi pages is a criminal company they use legal loop holes to scam money out of the tradies that sign up . Show details
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Blake A.
Blake A.Canberra Central 2601, ACT7 posts
 

Really bad experience. Beware Hipages only posts positve reviews

The tradesmen I used charged double what was quoted and his work was terrible. He put small cupboard on thew wall and it feel off a day later. Wouldn't return to fix it.
Beware Hipages only post the postive reviews not the negative so the whole thing is geared to be inauthentic. It would appear that some tradespeople dont have the skills to complete basic work.
Attached screws throughh the cupboard wrong size so sharp screws now
protrude into cupboard. Show details
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Elaine
ElaineSouth Australia
 

World Satellite TV Systems

Antenna and supply, could not be happier with service and price, such a pleasure to do buisness with.
Would highly recommend
thank you, for your honesty, and workmanship so much appreciated ☺️ Show details ·  1
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Rob G
Rob G
 

Kitchen renovation

Had our kitchen totally renovated by seyen shams very efficient and great workmanship Show details ·  1
Liz
LizRichmond-Tweed, NSW2 posts
  Verified

Won’t publish bad reviews

Will not publish bad reviews, now I’m told it only affects his star rating. No wonder the fool I hired through them only had old reviews and I didn’t notice the star thing being distracted by the decent if very old reviews. I am trying to get justice after a terrible job by a floor sander who ruined my floor. I will be talking to Fair Trade about the lack of balance in their review process as I work through my complaint with them. Show details
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Tom
TomPerth, WA
 

Home maintenance

Had two tradies: One to install new hot water system, another to replace house fly screens. Both did excellent work. Show details ·  1
mirrabucca
mirrabuccaCanberra Central 2601, ACT116 posts
 

Hipages now uses AI for customer enquiries, AND to suggest remedies etc. AI is computer generated

OK up to now.
But now they are using AI to suggest tradie-based work. Ie, send them a question and a computer will generate what it thinks is a reliable, effective answer. Show details
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Allyson Lowry
Allyson LowryNew South Wales
 

The worst for tradies

The absolute worst customer service, they spam you to always upgrade your plan, lock you in for 12 months, but their job pricing system is absolute garbage, and they delete credits. Highly recommend NEVER signing up if you are a tradie. Show details
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Colin
Colin2 posts
 

Bad service. Understaffed

I have subscribed to hipages for years and over the past few years I’ve barely used them . I just kept paying my subscription in case work slowed down. I tried several times to chat to someone about cancelling my subscription but they made it very difficult. In the end I was unable to cancel it as they had in the small print that you can only cancel it within a few days of re subscribing. So now I have to wait 9 months while I’m still paying for something I don’t need or want. Won’t be using them in any shape or form in the future. Rip off merchants. Show details
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Toni
ToniGreater Melbourne (Metropolitan), VIC
 

Will never use hipages again

Hipages will not publish bad reviews. Do not use Top View Painting. Always late. Did not use drop sheets. Paint splattered all over timber floors and kitchen benches and cupboards. Blackwood buffet spoiled. Some walls need another coat. Lots of retouching needed. Holes in walls not fixed properly. Rip off. Show details
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Reviewer25
Reviewer252 posts
 

Poor experience

I posted a job and, where I got a reply at all, it was either grossly overpriced or asinine. Hipages used to be worthwhile but the shortage of tradesmen means there are now many who think they are worth $400+ per hour or who don't speak intelligible English. Show details
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Questions & Answers

Sam
Sam

Hi was wondering what’s your responsibility in front of your customers who is dissatisfied with your site?

mirrabucca
mirrabucca  
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Harry
Harry

Just another reminder how dodgy this “platform” is basically a middle man stealer. Look at all the reviews since I learnt the hard way using you unverified dodgy handymen

HUG
HUG

I keep getting leads which are outside my area, which is not helpful. Can that be changed?

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Harry
Harry  

Don’t use them. Read all the bad reviews. I’m down $35k in business and $10k is from them when starting out broke 7 years ago.

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