hipages

Excellent service. Have found professional tradesmen to do work on my home. The projects were carried out to a high standard with a minimum of inconvenience. I recommend this service. Show details ·  1

I needed renovations to my shower because I have had a stroke. Through hipages I found a wonderful tiler who made necessary alterations and also another very good company to replace screen and provide a grab rail. Show details ·  1

I used Hipages to find a Plumber/Drainer to rescrew the sheets on my roof. Only one person contacted me through the Hipages platform. The quote sounded reasonable though so I gave them the job. The young fella that came to do the job was on-site for just on two hours. That equates to around $550/hr. A bit of a steep hourly rate, but I was… Read more

prepared to wear it for a properly done job. The next time it rained it became quite obvious that there were leaks that hadn't existed prior to the work being done. When this was bought to the attention of the Plumber he claimed to have cancer and not doing any further work. Despite his claim he is still working around the town. I did attempt to bring this to Hipages attention, but there was no avenue on their website to facilitate this. Beware of dodgy tradies on the Hipages platform.

Awesome way to find help – This is the quickest and easiest way to find tradies. I always get quick replies from tradies Show details ·  1

I was happy overall. Good outcome from the job I posted and good communication from both Hi pages and the trades Show details ·  1

builder contacted us the day after our job advertised.He hasn't started yet due to injury but he was easy to get on with . Show details ·  1

Posted 3 jobs recently and some tradies have contacted me. Better success than I had trying to google them myself. Thanks. I will use you again in the future. Show details ·  1

We have used hipages several times to find reputable trades and trades people to do a variety of work. We have been really happy with who hipages has introduced to us to get our jobs done! Great service thats simple to use and navigate and then linked with quality trades! Show details ·  1

Always use hipages to get tradies to do any job, as soon as you post you start getting replies, it is the fastest way to compare quotes and to chose someone to do the job at the right price! Show details ·  1

I have been with Hipages for about 2 years as a business owner and disappointing experience. Last year average lead costs was 42 credits, and now its gone to 75 credits. Thats only the average actual lead price can go anywhere from 75 credits to even 120 credits, for the similar leads I paid half of that earlier. I have a proof for this that they… Read more

have increased lead prices recently and not only that. The clients they provide will never contact you because many of the leads appear to be fake or misleading. When you raise the issue with them, instead of taking responsibility, they just said we cant help they have verified email or phone number. When I asked at least return the leads credit bank they simply said no. I would not recommend this company to anyone. Save your money and avoid their service.

We used HiPages for years when we had our Pest Control Business. We informed HiPages that we are selling the business to a new owner but want to keep our almost $5K credit - thus want to transfer this nice credit account to the new owner. They informed us the new owner needs to open his own account and we need to transfer our account over to… Read more

him. We sat down one morning a few days later and he managed to create an account in minutes over the phone with them. We then called hipages together from our offices and spoke to the call center again. This time we're told its not possible to transfer our account or the credit to a new owner. We explained that we spoke to someone from the callcentre a previous day who informed us that it IS possible. We asked to escalate this to a manager. They told us someone will call back. They never did, so we called again a few days later. Same story - they cannot transfer our credit over. In the meantime the new owner informed hipages he's not going to continue with them due to this back and forth calls and issues, thus they must cancel his newly created account. Long-story-short - we ended up not getting the credit transferred nor were able to speak to any manager. We canceled our account but kept getting billed every month. We called and explained that we sold the business and due to their actions, the new owner didn't continue with hipages.... we could not get it sorted even threatening with the ombudsman and leaving a bad review etc. They kept taking a debit for more than 6 months. We ended up having to close the bank account in order for hipages to stop taking money out. Never ever will we use them again nor recommend them to anyone. We used them for 8 years and they treated us like we're just another number. We lost over a $1000 and after closing our bank account, got threatening call-after-call from hipages saying we broke contract and owed them more money!!! Not to mention the emails stating they gonna take legal action etc. What a terrible experience and horrible company to deal with. They should change the name to "Hi-way-robbery-Pages"

⭐☆☆☆☆ This is a scam company. The customers they provide will never contact you because many of the leads appear to be fake or misleading. When you raise the issue with them, instead of taking responsibility, they blame you and say that you don't know how to talk to customers. I would not recommend this company to anyone. Save your money and avoid their service. Show details

So I signed up on an introductory offer, $1 for three months, and then subsequently $141.00 per month. After my initial three months, I did sign up, but they did not disclose in the fine print that it must be $141.00 per month for 12 months. Which I did not see or read, on me I know. But when I closed my business down due to getting full time… Read more

work, they advised that I would still have to pay the rest of the contract out. But they did say get an accountant to provide an end of business letter and then they would cancel. So I paid more money to my accountant to provide this letter. Then they called again and said I now need a stat declaring what my accountant and I have said is truthful. They do not answer emails, they only call from every number under the sun, and then they will not budge on cancelling. So the only way I can cancel now is by going to a JP outside of my work hours which is very hard. I tried to explain this and the fact I barely got any suitable leads for my business or the fact that most were tyre kickers. They did not care. I will be lodging a complaint to the ACCC for this contract, it should be disclosed on the first page and in their sales calls.

Tradies using hipages are circumventing the hipages policy by communicating directly with customers, particularly in person, leaving the customer open to problems in the event of a dispute, as the chain of communication becomes broken. I no longer use hipages because they need to fix this problem. Show details

he worst customer service ever – I contacted the offices many time left a message to my case officer , never get back to me. no one will talk to you , or try to solve a complain. DO NOT JOIN YOU WILL REGRET IT. Show details

Needing a reliable and reasonable costing for a service provider to assist with re-stumping was a stress free process, receiving several contacts within a few minutes of contacting hipages made the task of looking for someone that's recommended and reliable stress free. The job was completed within a very reasonable time frame and absolutely satisfied with the results. Show details ·  1

Absolutely fantastic work from Connor at AriJah Construction! He was so prompt, polite and all around helpful. My patio is amazing! I am so impressed by his impeccable service and workmanship! Show details ·  1

Avoid using this service. They will lock you into a contact, even when you're finished using their service. My circumstances had changed due to pregnancy & finances, they had no empathy to try and even understand my situation & furthermore send my last payment of $140.00 to debt collection agencies. In between I had tried to maintain a paper trail… Read more

& email as requested, with no responses. But they continues to contact via phone with no interest in understanding my wellbeing & demanded payment. This comany if all about money with no compassion, I will not be reccommending this services to any business friends or anyone in that matter.