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hipages

hipages

 Verifiedhipages.com.au
hipages
3.7

9,358 reviews

Positive vs Negative
78%22%
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User Type
  • I did work for someone
  •  · 
  • I posted a job
  •  · 
  • I only browsed the website / app
Transparency ?
3.6
9,358 reviews
5 MG Gaede  · Used hi pages several times now with good results. The latest job was ‘fence’s unlimited’ with Kerry who is such a treasure and did such an excellent job.
1 Live W.  · Hi pages reviews are a con. They admit to publishing only 5 star reviews, trash any lower reviews. That is dishonest and misleading
5 Tracey T.  · Absolutely amazing, I had messages and phone calls straight away highly recommend
5 Sha  · It was great to be contacted by so many trades
5 nikbee  · Hipages has been so helpful with getting tradies in to do stuff as they'll only contact you if they actually 'want' to do the job. It's a time saver.
5 David  · I was happy overall. Good outcome from the job I posted and good communication from both Hi pages and the trades
Tamara
Tamara2 posts
 

Absolutely fantastic work from Connor at AriJah Construction! He was so prompt, polite and all around helpful. My patio is amazing! I am so impressed by his impeccable service and workmanship! Show details

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Ashleigh D.
Ashleigh D.QLD
  Fair Incentive

Avoid using this service. They will lock you into a contact, even when you're finished using their service. My circumstances had changed due to pregnancy & finances, they had no empathy to try and even understand my situation & furthermore send my last payment of $140.00 to debt collection agencies. In between I had tried to maintain a paper trail… Read more

& email as requested, with no responses. But they continues to contact via phone with no interest in understanding my wellbeing & demanded payment. This comany if all about money with no compassion, I will not be reccommending this services to any business friends or anyone in that matter.

hipages
hipages    

Hi Ashleigh, We're sorry to hear that you experienced… Read more

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Peter  D.
Peter D.VIC
 

Tony from T1 SQUARE CONSTRUCTION PTY LTD did a fantastic job on our bathroom renovation we could not be happier with the result very friendly and couldn't have been more helpful with every detail we asked for. Peter & Jenny Show details ·  1

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Reviews with attachments

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Mick
Mick6 posts
 

We recently had a front fence erected at our house and are very happy with the finished result. The job was completed within two days by a very competent carpenter who clearly knew exactly what he was doing. The price was fair, he was punctual, and communication was easy throughout the process. We’re very pleased with the quality of the work and… Read more ·  1

wouldn’t hesitate to recommend him to others.

Without Hipages we would never have been able make contact with Ben from Frankies Fences.

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Chris L.
Chris L.3 posts
 

I had 3 calls within 5 minutes of my posting. I found the ideal tradesman for the job and my concrete slab was completed within 3 days which was brilliant. Show details ·  1

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Lyn
Lyn3 posts
  Verified

Kris was professional and courteous. Punctual and workmanship excellent. Analyzed structure of fence plynths and decided to add more reinforcement for lasting performance. Will get him back next year! Show details ·  1

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Colleen W
Colleen WVIC5 posts
 

Atomic Painting were amazing and completed all our painting indoors and outdoors with professional service. I recommend Adel and his team for any painting work. Show details ·  1

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iseul
iseul
 

I engaged [Name Removed] (Plumbing License ID: [Details Removed], ABN: [Details Removed) through hipages for a vanity installation. I hired him because he was "vetted" by the platform, but the service provided was defective, hazardous, and unprofessional. Workmanship and Safety Concerns: Improper Leak Repair: A leaking tap connection was not… Read more

repaired at the source. Instead, clear silicone was applied externally around the tap base to mask the leak. While difficult to detect visually, it is noticeable to the touch and creates a hidden risk of internal water damage.

Unsecured & Misaligned Installation: The ceramic basin was left completely unattached to the cabinet with no adhesive. The top is so poorly aligned that water runs directly into the cabinet interior, risking ongoing rot and mould.

Property Damage: The cut-out for the pipe is excessively large with rough, broken edges. During the job, he smashed a wall tile and appeared to deliberately position the vanity to conceal it. I later found the fragments he tried to hide.

Safety Risk: A nail was driven dangerously close to a water pipe,

Aggressive Conduct: The contractor spoke in a raised voice and instructed me not to observe his work, preventing proper site monitoring. He returned twice to "fix" the issues but only caused further dents to the new cabinet doors.

Official Platform Response: I reported these issues to hipages. Their Trust and Quality team officially stated:

"I attempted to contact [Name Removed] to discuss your complaint, however the business has declined to discuss it/ respond. As a result, we have paused their advertising... As hipages is not a court or tribunal, we are unable to enforce actions such as demand refunds, or order any rectification of works."

This contractor effectively abandoned the job and refused to communicate with the very platform that recommended him. Do not be misled by the "vetted" status—it offers zero protection when a contractor leaves your home in a dangerous state. Avoid [Name Removed] (Plumbing License ID: [Details Removed], ABN: [Details Removed)at all costs.

hipages
hipages    

Hi Iseul, We’re really sorry to hear about this… Read more

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iman c.
iman c.VIC4 posts
 

HIPAGES [Content Removed]. Warning to all tradies using HiPages. Their system is designed to take money from tradies for leads that are often not genuine. They charge up to $200 per lead, and many of these leads turn out to be a complete waste of time. They advertise that a job is sent to only 3 tradies, but in reality far more tradies show up… Read more

to quote the same job, which makes the lead practically worthless.

The worst part is that customers are not informed that tradies are being charged for these leads—sometimes up to $200. Many people simply post a job to see how much it might cost and then plan to do the work themselves, while tradies end up paying for the lead.

In the end, it feels like the system is built to fill HiPages’ pockets rather than support the tradespeople who actually pay for the platform. Tradies lose time, money, and fuel chasing jobs that were never real opportunities in the first place.

hipages
hipages    

Hi Iman, hipages is a subscription-based platform where… Read more (+3 replies)

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Boofsadog
BoofsadogNSW6 posts
 

I tried to leave negative feedback re a "contractor" who was engaged from the hipages site. When you complete your feedback you receive a message from hipages that states that your feedback will be sent to the contractor for review. Needless to say my feedback was not accepted. It would seem that the ratings on hipages should not be trusted as… Read more

negative ratings are not approved by the contractors/tradies on their site. I've attached pictures of some samples of the contractor's/tradie's "standard" of work, turfing, fencing and fence post rectification after their machine operator bumped into 3 posts (he simply put down a pad of concrete at the effected posts) instead of rectifying properly. My neighbour had the bulk of works done by Eldridge and works that were supposed to be completed for Christmas 2024 weren't completed till July 2025 (after 3 undisclosed vacations effected procedings). And this is an example of a "tradie" with a high hipages rating. Proceed with caution.

hipages
hipages    

Hi Boofsadog, hipages uses a recommendation-based… Read more

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jl s.
jl s.
  Verified

Highpages does not certify tradies qualifications and work quality; its ratings are deceitful as it only shows positive recommendations. I hired a high raking tradie to paint my 2-bedroom apartment walls and balcony ceiling, he rushed to complete the job in just one day from 8:30am to 4:30pm including washing up his equipment, left many debris and… Read more

paint drops on the carpet and tile floors, left many uneven areas on walls, left paint residuals in the bathroom and kitchen basins. I left negative feedback on highpages, but it was deleted soon.

hipages
hipages    

Hi jl s, While we check tradies for the appropriate… Read more

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Mel
Mel4 posts
 

I have used Hipages about 5 times previously and always had a good result from the tradie I've hired-electricians, locksmiths, appliance installer and floor sander......until this last time. I hired Maxxie Construction. They had 5 star reviews so wasn't worried. Well they didn't finish the job, left 2 windows with frames and flashing to be… Read more

replaced, butchered the wall on the one window frame they did which was the wrong window, didn't put in a colorbond gate and fence, just concreted in some posts, and didn't complete 2 other colorbond gates. They damaged the render on my fence when installing timber screening, and they didn't wash the stain from the timber before installing so it badly stained my white rendered wall. They didn't seal the timber which he told me he would do when quoting. They cut my ant capping away where they installed posts for 2 gates. When I went to review them on hipages, the review wouldn't publish and they maintained their 5 star review for the next unsuspecting customer. Hipages told me "as we are not a review site, we don't publish bad reviews", which completely defeats the purpose of hiring someone through them for their good rating and reviews when they can't get a bad one!

hipages
hipages    

Hi Mel, I'm sorry to hear you had a poor experience due… Read more

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Heather S.
Heather S.WA
  Verified

I hired [Name Removed]. He insisted I pay him 50% up front. He only gave me a quote using text message after i was reluctant to hire him. He rushed the job and the tile gaps weren't even, which he then had to fix. He hasn't finished it off well on one side. He didn't want to get the grout colour I asked for because he said the one he chose was… Read more

better. But as I had some left over from when my kitchen was done he used that. Meaning I've paid for a bag of grout that he took with him. He didn't clean up after himself, and when I saw the mess on the floor, I guessed there would be a mess under my washing machine. There was tile dust, wall dust and wet grout. He just pushed the washing machine back over it. My washing machine also was covered in dust because he didn't put down a drop sheet. He left the empty tile box in my kitchen on the floor and then went on to take one of my mandarins and dropped the peel into the box. I just tried to secure the power point and can't as the screws don't line up due to the cavity he left being higher than it should be. I needed to hire an electrician to fix and have the invoice. When he came to give me the quote he didn't even knock on the door, just walked straight in! I strongly suggest people don't hire him.” Edit And like many of the other reviews here, Hi Pages couldn't care less and won't publish bad reviews.

hipages
hipages    

Hey Heather, Thanks for reaching out and we're sorry to… Read more

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MIKE H.
MIKE H.2 posts
  Verified

The worst, most cunning platform for small business owners. Stay away from them. Show details

hipages
hipages    

Hi Mike, I'm sorry to we weren't able to help grow your… Read more (+1 reply)

Latest follow-ups

Corey R.
Corey R.
 

It's a scam,now they won't let you bid on works without a qbcc licence even if you are below the threshold as per qbcc Save your money and use the internet Show details

 Follow-up  · Still the same,no changes Scam scam scam it all its about Save your money search directly who you need

hipages
hipages    

Hi Corey, To help create a trusted environment for… Read more

Tracey K.
Tracey K.
 

I had help with putting new furniture together & also to get rubbish removed. Both tradies came on the day I asked for a quote; the quotes were reasonable & the jobs were done without any fuss. I would absolutely recommend hipages & will definitely use this service again. Show details ·  1

 Follow-up  · Hi everyone. I had a bed & bookcase put together, as well as unpacking of bedside tables & dresser. Such a great help for me. The booking process was easy. I just got on the app & asked if there was anyone who could help me & I included photos. The rubbish removed was all the packaging for the furniture which was a huge help because I… Read more

Togb
Togb2 posts
 

Horrible service and people's, they will trick you into having a account with them and they only have seven day cooling off period of which makes you a target to get in your money. I'm constantly getting calls from different different numbers they are scammer don't go waste your money on them. I'm still fighting it with them. Show details

 Follow-up  · Those people are a scammer and my experience with them, I would say I don't know why the government allow people like this to be ruining others people life and don't care to take those people down so they can be hold accountable for what they are doing. Their whole goal is to get money from people as much money with dodgy services that doesn't… Read more

hipages
hipages    

Hi Togb, I'm sorry to hear you aren't making use of your… Read more

Positive reviews

Ellen T.
Ellen T.VIC
 

I wanted a new skylight and tried googling but didn't get anywhere. Hipages quickly put me in touch with some great companies that specialise in skylights (who knew there are companies that just do skylights? I was searching for roofing plumbers!?!). Thanks so much! Show details ·  1

Elizabeth
ElizabethSA3 posts
 

Nathan from True Building Solutions in Adelaide replaced all the sheeting under my pergola with polycarbonate and colourbond sheets. He is amazing, very patient explaining things, great attention to detail, honest and an allround great guy. Nothing is too much trouble, he cleaned up after job was completed and made sure I was happy with what he… Read more ·  1

had done. I highly recommend him and will be advising friends if they need work that he is very, very good.

Kathryn
Kathryn4 posts
 

I found LG Painting Services through Hipages for an interior repaint of my parents' apartment. Louie and his team were excellent. Great communication throughout the job and an excellent result Show details ·  1

Negative reviews

Meg
MegSA3 posts
 

They send you "leads" and charge you for that and claim that we connect you with costumers. When you try contact costumers, noone answers! In this case you were charged by these bunch of clowns and got nothing out of that. Only paid for a numbers that who knows what it was. The hilarious part is when you try to take your money back they say… Read more

ridiculously that we wond because be connected you with costumer. This is a serious scam. Be careful my friends!

hipages
hipages    

Hi Meg, When homeowners post leads on hipages, we… Read more (+2 replies)

Trades Comparison Websites

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Braden W.
Braden W.
  Verified

If you’re a tradie thinking about signing up to hipages, don’t. I was sold the idea that I’d be getting consistent leads and work through the platform. What actually happened? 6 months of paying $80 a month for absolutely nothing in return. Not one job. Leads are either non-existent, poor quality, or sent to multiple tradies at once so you’re… Read more

competing in a race to the bottom. You end up paying for the opportunity to chase work that goes nowhere.

There’s zero return on investment. You’re basically paying a subscription just to hope something comes through—and in my case, nothing ever did.

Plenty of promises upfront, but once you’re signed up, you’re on your own.

Save your money and invest it into your own marketing or direct referrals. At least that actually works.

hipages
hipages    

Hi Braden, Our Customer Success team has been trying to… Read more

Daniel L.
Daniel L.VIC3 posts
 

Wish I could give 0 star. The amount of phone calls from hipages themselves I receive is unbelievable. I have had to block about 5 or 6 numbers, emailed them multiple times requesting they stop yet they keep calling. I've put a complaint in to the acma for harassment. Not to mention the leads that were sent were ridiculous, only get leads that are an hour and half away from. Show details

hipages
hipages    

Hi Daniel, We are passionate when it comes to tradie… Read more (+1 reply)

Recent reviews

Nicole
Nicole5 posts
 

Poor service. They say that they do searches on a provider. Those searches are useless as it is not difficult to obtain an ABN and it doesn't tell you if the provider is insured. however, big issue to be aware of is that they don't post negative reviews. I had a trade damage my property and they won't post the negative review online. Show details

hipages
hipages    

Hi Nicole, We’re sorry to hear about your experience. … Read more

Car
Car4 posts
 

Do not use this platform they are just taking money hiding themselves behind an email or messages. They promise to call you before the contract expires then they put you on automatic renewal and lock you in! For my experience I think they are just scammers trying to get money from you to do nothing!! Show details

hipages
hipages    

Hi Car, At hipages, we are as transparent and as open as… Read more (+1 reply)

Chris
Chris8 posts
 

Scammers! Taking these guys to the ACCC. Read about how they trick you into a 12 month subscription without you knowing. These guys are the worst!! How they're still operating is beyond me. Show details

hipages
hipages    

Hi Chris, All plans on hipages work off an auto-renewal,… Read more (+1 reply)

Adam C
Adam CWA7 posts
  Verified

No Filter on Trades That are Signed Up to this Platform – I was asked By Hipages to post a review on their website for the trades that I had used. I have used 5 trades todate all of which have varied in quality of workmanship and end product. One trade in particaular was terrible, poor quality, unreliable and did not complete the works. I posted a truthful review regarding this particular trade only to… Read more

find out that Hipages does not post negative reviews. I questioned this with one of their representatives and they confirmed that this was there policy. Had there been any negative reviews on the trade that I engaged I would not have employed them. You have no way of knowing whether the trades that are being promoted by Hipages are any good because they only post positive reviews. My recommendation is do not use Hipages because you cannot rely on the quality of the trades that they promote

hipages
hipages    

Hi Adam, As hipages is different from a regular review… Read more

Zal
ZalVIC6 posts
 

Hired a contractor - got completely screwed over. Produced text messages proving the man refused to tell me what was wrong with my oven - they did absolutely nothing and kept him on the platform. Lesson learnt - won't be lazy going forward & will read google reviewed before hiring anyone. Show details

hipages
hipages    

Hi Zal, We're sorry to hear about the experience you had… Read more (+3 replies)

Cliff
CliffWestern Australia2 posts
 

Hi Pages are remarkable how they are so proficient in connecting the trades people to the customer. Also I'm impressed at being able to contact the tradesperson(s) through the Hi Pages message system which allows continued access. Show details ·  1

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