983 reviews
- I did work for someone
- ·
- I posted a job
- ·
- I only browsed the website / app
The worst lead generating company waste of money for no leads that have been converted. Would never come back as this company I’ve been back 3 times and with the same result each time. Show details
Tyla Vela my account manager was very professional, cared about my views & was very helpful . The best part for me she always responds to my emails & if I ring she will ring me back as soon as possible. Which to me is very very important !! Show details · 1
I’ve been working with Service.com for the past four years, and I can honestly say the support and service have been outstanding. In particular, Tyla has been exceptional. She has consistently gone above and beyond to assist both myself and my company, always providing clear communication, reliable support, and a genuine willingness to help… Read more · 1
whenever needed.
Over the years, Tyla has made a real difference in the way we manage and use the platform. Her professionalism, patience, and dedication have not gone unnoticed, and it is rare to deal with someone who is so consistently helpful and responsive.
I highly recommend Service.com, and especially want to acknowledge Tyla for her outstanding service over the last four years.
Reviews with attachments
Phil and his Team were very professional, and nothing was a bother. From Colour selection to finish. Trustworthy and friendly, and kept me advised of any changes due to weather concerns. I would highly recommend Team Painting, to anyone, and have already done so. Show details · 1
Great service. I live in a regional area and had the job completed within a week. Reza, from 3 Amigo's Tiling was fantastic, best Tiler in region if not the world. I highly recommend Reza for price, service and quality work. At one stage Reza needed to call me after hours but was considerate and thoughtful enough to text if ok first. I have… Read more · 1
already informed Reza that I’ll be contacting him directly for my upcoming bathroom renovation. Great work Reza!
Tradeworx has been using Service.com.au for several years and has achieved great success through the numerous leads generated by the platform. Recently, we trialed another platform but there was no comparison to Service.nsw.com. Tyla, our account manager, has been extremely helpful with any questions, or issues, and is always on hand when needed. We are very pleased with Service.com.au and would recommend them highly to any tradie. Show details · 1
⭐⭐⭐⭐⭐ Grayson from Service.com has been great to work with. He’s helped connect me with solid waterproofing jobs and made the whole process smooth and straightforward. Communication has been easy, opportunities have been consistent, and it’s been a positive experience overall. I appreciate the support and look forward to continuing to work together. Highly recommend his services. Show details · 1
Worked exactly as I hoped. Needed a sparky. Sparky contacted us, job booked in. Job done! Show details · 1
Service.com.au has been a great lead generator for my business. Very easy platform to use, and has been super easy to integrate into my work scheduling. Mark has been an outstanding account manager, always keen to support and go the extra mile Show details · 1
It’s my first time using Service.com.au and it’s been very good. The first person who responded was the person who got the job. We’ve just started the work and so far so good. The work he has done so far is the flooring. The walls and frame work was all ready there. We needed to stop work for a bit due to personal issues but we’re back on the job and Ivan has been great. Show details · 1
I have used services.com for a year now. I first started my business they called so I said yes paid their off fee and started getting jobs straight away .I still use them today every time I need something Lukus is theirs one to go above and beyond to do everything he can to make sure my business runs smoothly with in service.com thanks lukas Show details · 1
Fairly happy with customers Alex account manager very helpful with technical detail with my ad profile set up highly recommend his services Show details · 1
Find out how Service.com.au compares to other Trades Comparison Websites
Know better, choose better.
Quite useful for leads - you have to chase them up but still good to have. Lachlan has been helpful in maximising our use of the service. Good to ask questions when you have them. Show details · 1
Lachie was professional and explained his service clearly to me. Lachie followed up with emails and phone calls as promised he is a pleasure to deal with Show details · 1
Great company to do work for, Lukas from service.com was great to deal with and helped set me up in the right way. Have done plenty of work for service.com thanks to the platform and Lukas. Highly recommend Show details · 1
- +1
I recently hired Alex and Emma Landscaping Services to redesign my backyard, and I couldn't be happier with the results! They completely transformed the space-installing new retaining wall, redesigned the fence, and beautiful plant beds that perfectly match the style of my home. From start to finish, Alex and Emma Landscaping services was… Read more · 1
professional, punctual, and incredibly easy to work with. They took the time to understand my vision, offered helpful suggestions, and kept me updated throughout the entire process. The work was completed on schedule and right within my budget, with no hidden costs. What really impressed me was the attention to detail-every stone was perfectly placed, and the finishing touches made the space feel polished and inviting.I highly recommend Alex and Emma Landscaping services to anyone looking for high-quality, reliable, and creative landscaping work. My backyard has truly become my favourite part of the house!
Service.com really helped me when I started my cleaning business.. I was struggling to secure new clients but was able to pick up repeat customers through service which led to more referral work . Thanks to tyla for helping me get on board and set up when I needed it. I would highly recommend service.com and tyla to look after you if you looking for more work Show details · 1
Latest follow-ups
Bathroom reno needed. We were completely "green " so went to this website Service.com.au Excellent response and the contractor we chose walked us through everything. Show details · 1
Follow-up · Work completed on time with excellent supervision by Steve. Kept us informed the entire time. I can't recommend him highly enough.
My experience with Omid was very positive he is hard working, knowable provided honest and great knowledge with paint selection ,very polite his painting has made a major change to my home.i highly recommended you contact him to bring afresh look to your homr Show details · 1
Follow-up · Would recommend him has a great sense of pride in his work
In-depth reviews
I would not recommend this service, especially for sole traders or small businesses. My experience has been extremely disappointing and concerning. I originally signed up for a basic package, however the subscription was later renewed and upgraded without my knowledge or consent. Additional services were added that I did not request, agree to, or… Read more
authorise at any stage.
I did not receive any renewal notification prior to the charge. The only communication regarding the renewal was provided after I raised the issue myself, and it did not accurately reflect what was actually processed.
I cancelled the service immediately once I became aware of the situation, but the transaction had already been taken without proper authorisation.
In my view, these practices are misleading and deceptive. It appears to target sole traders and small businesses with unclear terms and unauthorised changes. Based on this experience, I believe these practices warrant serious scrutiny, and affected customers may need to consider formal action to hold the company accountable.
I strongly advise others to be cautious. I would not use this service again and do not recommend it.
Hi VD, thank you for leaving your feedback, we… Read more (+1 reply)
Awesome service, Great customer service, super genuine. i Joined service.com 1 month ago after lukas Gioakintzis reached out to me, he was genuine and did not try force me to join service.com but rather explained the service clearly, showing the potential for their app to grow my company and allowing me make a decision on wether to join or not… Read more · 1
without pressure. i was told to expect i could book around 4 jobs a month through them. In my first month booked 8 jobs, with 3 of the 8 booking a second service within the same month and 4 of the 8 hiring me for long term property Maintnence. All customers lead forms provided clear descriptions allowing me to choose only the jobs i wish to complete. This results in a very high conversion rate of sales. Further more lukas continued to reach out and check in on how everything is going. Overall this has made a significantly positive impact on my company, i made enough profit off my 1st 2 jobs to cover the yearly fee and i am very optimistic to see how the rest of the year will unfold. Great service, great value would strongly recommend. Thank you Service.com and lukas
Find out how Service.com.au compares to other Trades Comparison Websites
Know better, choose better.
JAKES THE BEST! – I had the absolute pleasure of working with Jake to set up my profile on the app, and let me tell you, it was an extraordinary experience. From start to finish, Jake was nothing short of excellent in every way. First and foremost, his communication skills were top-notch. Jake was responsive, attentive, and always made sure to keep me informed… Read more · 1
throughout the entire process. He promptly answered all of my questions and addressed any concerns I had, ensuring that I felt comfortable and confident every step of the way.
Not only was Jake incredibly professional, but he also demonstrated a remarkable level of expertise in his field. He guided me through the profile setup process with great precision, providing valuable insights and suggestions that truly enhanced my profile. His attention to detail was evident in every aspect, resulting in a profile that truly showcased my skills and experience in the best possible light.
What truly sets Jake apart is his genuine dedication to his clients' success. He went above and beyond to ensure that my profile not only met but exceeded my expectations. His commitment to delivering exceptional results was evident in every interaction we had. Jake's passion for his work shines through, and it's truly inspiring to witness someone who takes such pride in helping others succeed.
In conclusion, working with Jake was a phenomenal experience. His excellent communication skills, professionalism, and dedication to his clients are unmatched. I couldn't be more thrilled with the outcome of my profile setup, thanks to Jake's expertise and guidance. If you're looking for someone who will go above and beyond to help you succeed, I wholeheartedly recommend working with Jake.
Positive reviews
Had a choice of companies within minutes! All the guys arrived on time to assess the job. Quotes were quick. Job was completed on time and on budget. Very happy, and impressed with the service! Show details · 1
Needed a Sparkie for a small job at home, I had rung a couple of places with no luck. Placed the job on hipages/service.com.au and within 4 mins I had the first quote and in total I had 21 quotes. Picked a sparkie, he did an excellent job, very happy with the whole process. Will be using services.com.au again. Highly recommended. Show details · 1
After finding service.com.au ad on Facebook I thought I’d give it a go and it was the best decision I made, I found 1 of the best local sparkys in my area, I got fast quotes and it was easy to choose the right electrician for my job. Show details · 1
Negative reviews
I attempted to post a more detailed review about my experience, however it was not approved under moderation guidelines. Because of this, I do not feel consumers are always able to see the full experience or concerns some customers may have with certain services. Based on my own experience, the service I used was not suitable for my business… Read more
needs and I personally would not use it again. I encourage businesses and consumers to do thorough research, compare multiple providers, and not rely only on publicly visible reviews when making decisions.
I attempted to post a more detailed review about my experience, however it was not approved under… Read more
Major warning DO NOT SIGN UP with these people, [content removed]!!!!!! Promise you the world, contact you non stop to sign up. Then when they don't deliver and you see the actual jobs on the platform that your quoting against 10 plus trades, they are nothing like they told you and you try to get your money back the ignore you !!! Do not Sign up Show details
Hi Jodi, Thank you for sharing your feedback.… Read more (+2 replies)
Agreed with the 3 months subscription, first 3 weeks received ONLY 5 leads. 03 of them i tried to contact the cliets but no answers and 02 i was able to talk as soon when i received the lead and email notification. These two “potential customers” had their service done weeks before…. I believe this company acts [Content Removed] but under the law… Read more
and they take your money… requested a refund for service that was not provided according to what they sell and they tell you a lot of excuses saying that is my fault not theirs… the money was wasted with these [Content Removed]…
i R F., Thank you for taking the time to share… Read more
Recent reviews
We’ve been using Service.com.au for our business and it’s honestly been one of the best decisions we’ve made. The leads have been consistent and high quality, and we’ve landed multiple jobs that have more than covered the membership cost. What really stands out is the support — our account manager Mark is proactive, checks in regularly, and… Read more · 1
genuinely cares about making sure we’re getting results, not just signing us up and disappearing. He helped optimise our profile, refine our service areas, and gave us practical advice to improve our win rate. It feels more like a partnership than just another advertising platform, and I’d highly recommend it to any tradie looking to grow their business and stay busy.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi John, We’re sorry to hear that you’ve had a… Read more (+1 reply)