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AutoGuru

AutoGuru

4.6 from 2,524 reviews · View Statistics
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Reviews

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    4.5 (904)
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Terry G.
Terry G.Metropolitan Adelaide, SA

Great way to get hassle free quotes

published

Easy to attain quotes and book service. Love the payment options. Many of the mechanics co.e to you saving time and travel expense. Will continue to use AutoGuru when sourcing quotes for mechanical repairs.

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5/5
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Tawfik
TawfikCanberra Central 2601, ACT

Logbook service

published

The service was smooth and as what expected. Customer service is courteous and gentle. The money is worth the value, afterwards the car runs dmoothly, the engine' noise is more quite than used to be. This is my experience.

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5/5
Incentivised Review No
AutoGuru
AutoGuruAutoGuruSend a private message

Hey Tawfik, 5 stars awesome! Happy to hear you got value for money and your car runs smoothly. Hope you use AutoGuru again in the future when booking a service or repair. - The AutoGuru Team

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Akreviwer
AkreviwerGreater Melbourne (Inner), VIC

They take your money and then workshop can refuse your job!

published

The platform allows you to select a date to book in your repair, then based on that they charge you for it. All good. Then once the money leaves your account, the repair shop will say that they can’t do the repair on the date you originally selected, instead it will take them 4 days.

Now you have no money.

If your car is not driveable- then no car.

If you cancel, if they allow it, the it takes 7 days for funds to re-appear on the account.

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1/5
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Mathew
Mathew Greater Melbourne (Inner), VIC

Awesome

published

Got a good deal and best service for the price. The Auto Guru is the future of Automotive service. I think people should use this service more. So people have more choice.

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5/5
Incentivised Review No
AutoGuru
AutoGuruAutoGuruSend a private message

Hey Mathew, we are stoked you think AutoGuru is the future of Automotive service! We do our best to give customers more choice and provide a good deal. Appreciate the feedback and the 5 stars. - The AutoGuru Team

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DebbieLee
DebbieLeeMetropolitan Adelaide, SA
  • Verified

AutoGuru is the best option for me

published

I will always use AutoGuru...they do all the work for me finding trusted local and mobile mechanics...the website is easy to use...response is always fast...there are many options for payment and all done online...just too easy...fast...simple & accurate!!!

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5/5
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AutoGuruAutoGuruSend a private message
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ian
ianGreater Melbourne (Outer), VIC

excellent

published

booked within 24 hrs after contact with the GURU. havent had the service yet but i am hoping it will be as good as the booking agent.first time for so here's hoping.

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Yanara
YanaraSydney, NSW
  • 4 reviews

Fantastic

published

Great service. Affordable. Quick.
I contacted a company through their website and they prompt replaced my car battery. I will definitely recommend to family and friends. Thank you x x

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5/5
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Sofia
SofiaPerth, WA
  • 2 reviews

Easy to book

published

Easy to book, email with quote came fast, option with 2 time frames, and a phone call to make sure all details are correct. Very helpful and reasonable priced, thank you

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Jon
JonSydney
  • 6 reviews

Great compendium of Auto Service businesses, with added bonuses you may not get if you book over the phone

published

Love the fact that you can tailor what you want all online and then just book it. Often with discounted rates and additional items the business might do for free to sweeten the deal that i doubt they would offer in-store. Very easy simple process to book it all

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Paul M farrugia
Paul M farrugiaSouth East Queensland, QLD

Great Work

published

Easy to use and people were friendly Received a quote very quick with all details explaining what we wanted and reasonable pricing. Keep the good work going. I will use your service in the future.

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Clark Lee
Clark LeeSouth East Queensland, QLD
  • 3 reviews

So simple

published

Easily able to book my car in for its logbook service. Great to get a $50 discount too. Gave me good options regarding local workshops. Able to read the reviews and make a decision on the quality of the work available.

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5/5
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Quick and easy

published

Service was quick and easy. I was kept informed or what needed to be done for next time and also give him the carwash, will book in again for service.

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5/5
Incentivised Review No
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Great service

published

Efficient and competitive prices. My screen was fitted in time and without any issues at all. Very happy. Would recommend this service without hesitation. I was unsure about the upfront payment but no need!

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5/5
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Michelle Saba
Michelle SabaSouth East Queensland, QLD

Car sevice

published

Easy and fast to use very quick to confirm booking and competitive pricing lots of mechanics to choose from with lots of reviews Once booked email sent to say booking confirmation was expected and price confirmed

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5/5
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Rob M.
Rob M.Southwest, VIC
  • 3 reviews

Service Exceeded My Expectations

published

I asked for quotes on two different repairs on the one vehicle and quickly received two local quotes and follow up from AutoGuru.
The challenge was that the quotes were higher on one item and lower on the other but AutoGuru negotiated prices with each and quickly had me booked in.
I had privately had an earlier quote and using AutoGuru came in $500 less
I had an issue with making one booking and AutoGuru were so helpful in fixing my problem....recommended

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5/5
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Questions & Answers

Bruce L.
Bruce L.asked

How do mechanics get on board with Autoguru and are Humm, Openpay, Zip applied for separately for mechanic so customer can pay through these "pay later" credit systems? ...

1 answer
AutoGuru
AutoGuruAutoGuruSend a private message

Hey Bruce, thanks for reaching out! Feel free to email our team at success@autoguru.com.au and they will be able to help answer all your questions! - The AutoGuru Team

Chris
Chrisasked

Tune up +spark plugs toyota corolla 2005

No answers
KAT
KATasked

Car shut down while driving

No answers
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Get an answer from our members and AutoGuru representatives

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