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On the 24th of February 2017 Fixed Price Car Service rebranded to AutoGuru.
AutoGuru
IreneGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Perfect and easy to use online booking!
I highly recommend Vince Lopizzo Mobile Mechanics as he and his assistant were punctual and professional when it came to servicing my Holden Barina Spark! He had also given detailed information of what my car needed after doing an honest and thorough assessment of my car. And Vince went above and beyond expectations by replacing not just the one brake light that needed replacing but both brake lights! Great customer service 10/10! Thanks Vince!
1 comment
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Collaaron16Greater Melbourne (Outer), VIC
- 5 reviews
Easy and fast
Had three quotes for repairs within 20 minutes. They booked who I asked and arranged day and time. Very efficient and fast service. Online chat sorted a query out in quick time. Could not fault. Thank you.
1 comment
AutoGuru T.AutoGuru
Hey Collaaron,
Thanks for the 5-star review! We're thrilled to hear about your experience with us. Our customer support crew are always happy to help with your booking needs whether it's over the pho... Read more
ne or via the online chat. We'll see you next time!Similar opinion? Write a review on ProductReview.com.au!
P J.Sydney, NSW
Booking was easy
Easy to find local car service centres. I'd like a map so I could easily see where everyone was. I had to search separately to find their locations and which one were close to me.
1 comment
AutoGuru T.AutoGuru
Hey P J,
Thanks for the review, we're glad you had a positive experience with us. We're always looking at ways to improve and feedback like this is really helpful. Thanks again!... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
Chris M.Greater Melbourne (Outer), VIC
Stay away from Autoguru at all costs!!!
Autoguru connected me with an inexperienced mechanic who outsourced the job to another mechanic and subsequently damaged my LR DISCOVERY4 with negligent repairs and have offered no support or protection
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GabeNew South Wales
- 2 reviews
Don't advertise services you can't provide
I went to the website, put in all my details, and they quoted me a price and I set up an appointment date to have my windscreen replaced. Two hours later, they ring me and tell me there are no mobile technicians available in my area. Total waste of my time.
4 comments
AutoGuru T.AutoGuru
Hi Gabe, whilst we don't have a mobile technician in your area, we do have one that isn't mobile. Unfortunately, we weren't aware that this wasn't suited to your needs until the team had contacted you... Read more
to confirm the booking. We understand the frustration this may have caused and we really are sorry about that!Dear AutoGuru,
I am willing to extend the benefit of the doubt here and 'not attribute to malice what can be described by incompetence (or rather, ignorance).'
For the record, when I spoke with your t... Read more
AutoGuru T.AutoGuru
Hi Gabe,
The booking team has let me know that they have been in contact with you and that they discovered that there was some miscommunication when they originally tried to help out with your booki... Read more
ng. We're really sorry about this! We try to make booking auto services as easy as possible, and it sounds like we might not have nailed it this time. We're hopeful for the opportunity to help you out with your next booking!Similar opinion? Write a review on ProductReview.com.au!
Awesome best thing ever
Really great prices and great mechanics to choose from at an affordable price. I have been looking for a decent mechanic that is not over priced and I have definitely found the perfect mechanic for my vehicle thats to Autoguru
1 comment
AutoGuru T.AutoGuru
Hey Eli,
Thanks for the 5-star review! We're happy to hear we could connect you with your perfect mechanic. We'll see you next time!... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
Excellent service.
They are fast and booking is so easy. Very friendly. They deal with any problems within minutes of booking. When there is a problem it is solved a few minutes.
1 comment
AutoGuru T.AutoGuru
Hey Katrina,
Thanks for leaving a review, this is awesome to hear! We're looking forward to helping with your next car service or repair needs.... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
BrettSouth East Queensland, QLD
Time Savers
After getting quotes online and wondering which business to choose, I was helped out with a followup phone call. The operator then called the service centre I liked for me and booked my vehicle in. Easy!
1 comment
AutoGuru T.AutoGuru
Hey Brett,
Thanks for the 5-star review! That's what we're all about; making the booking process as smooth as possible for our customers. We're glad we could do the same for you. See you next time!... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
Amazing service
Bella was great she helped and is going too follow up my request I would recommend auto Guru too everyone as I use it all the time easy service and friendly
1 comment
AutoGuru T.AutoGuru
Hey Michael,
Thanks for the review! Our awesome customer support crew love making the booking process as hassle-free as possible. We'll be sure to pass this onto Bella and the team. ... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
PatriciaSouth East Queensland, QLD
It's easier with AfterPay
I desperately needed to get Tyres for my Mazda but didn't have all the necessary cash. Thankfully, AfterPay was available. I will be returning soon for another repair. Thanks AutoGuru and Colemans.
1 comment
AutoGuru T.AutoGuru
Hey Patricia,
We're glad the awesome team at Coleman Tyre Company Wacol could get you back on the road quickly, and with the convenience of Afterpay. Thanks for leaving a great review!... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
Fast booking and follow up.
It was really easy to book online especially as there was an option if you just need a mechanic to inspect the car to see what's wrong with it. Very convenient option and the staff at the mechanics were really helpful.
1 comment
AutoGuru T.AutoGuru
Hey Booking,
Thanks for a top review! We love making the booking process easy and hassle-free for our customers, and we're glad we could do the same for you. ... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
LisaCanberra Central 2602, ACT
Fast booking and quote
Great fast and reliable service highly recommend them I'm very pleased with them and definitely keep using them the Uber voucher was a good idea online booking is very convenient.
1 comment
AutoGuru T.AutoGuru
Hey Lisa,
Thanks for the 5-star review, and the recommendation! It's awesome to hear you had a great booking experience with us. We'll see you next time!... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
Booking
Easy booking online, afterpay available, reasonable pricing for scheduled logbook service, happy to drop you off while the car is being serviced, online chat service available if needed, wash the car offer
1 comment
AutoGuru T.AutoGuru
Hey Sam,
Thanks for leaving a review! We're happy we could connect you with an awesome mechanic for your logbook service, and one that offers Afterpay; bonus! ... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
Great experience!
Booking with autoguru was so simple and just a great experience from start to finish. It didnt take long to get a quote, and the Uber voucher was really thoughtful. I use my car every day for work and have told my whole team about this great service!
1 comment
AutoGuru T.AutoGuru
Hey Steph,
Thanks for the 5-star review, this is fantastic to hear! We're glad we could provide a great booking experience, and we're looking forward to doing it again. Thanks for spreading the word too!... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
Apichart T.Sydney Surrounds, NSW
Very fast booking and fast response.
The entire process from start to finish was extremely professional. I booked online and had conformation in seconds. professional. I would HIGHLy recommend the entire team! Good job Guys thanks
1 comment
AutoGuru T.AutoGuru
Hey Apichart,
Thanks for choosing AutoGuru, and for the review! It's awesome to hear we could provide such a fast, and professional booking experience for you. We'll see you next time!... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
Airini Mihaka
- 2 reviews
Thank goodness for you guys
Thank you Autoguru for your professionalism in helping me with my car service.
Your help has changed my way of thinking about mobile mechanics.
I will use you again
Thank you Airini
1 comment
AutoGuru T.AutoGuru
Hey Airini,
This is awesome, thanks so much for the review! We're thrilled to hear we could provide such a professional booking experience. We're looking forward to helping with your next car service or repair needs.... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
So easy to use saved me time
I loved using autoguru it saved me so much time and running around, I couldn't believe how easy it was. I also liked how the mechanic sent a message in the quote explaining to me why it was the price it was because my car was a higher price which I knew but it was nice for east coast auto care to explain that to me
1 comment
AutoGuru T.AutoGuru
Hey Lisa,
Thanks for choosing AutoGuru! That's what we're all about; taking the stress out of booking your car service or repair, and connecting you with awesome mechanics. We'll see you next time!... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
Fast, Efficient and Friendly Service
The entire process from start to finish was extremely professional. I booked online and had conformation in seconds. On the day of the glass replacement Andrew contacted me directly to ensure the time was suitable. Andrew was fast and extremely professional. I would HIGHLy recommend the entire team!
1 comment
AutoGuru T.AutoGuru
Hey Noah,
Thanks for a great review! We're happy we could provide a hassle-free booking experience for you.... Read more
If you haven't already, be sure to leave a review for Andrew and the team. We're certain they'd love to hear the feedback. Check your emails for an invite to review the workshop directly. Thanks again! - The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
Great service
Excellent service. I had 2 quotes back within a couple of hours and both quotes were 200 cheaper than what I was getting when I enquired. They then had me booked in the next day.
1 comment
AutoGuru T.AutoGuru
Hey Cherrie,
This is fantastic to hear! We're glad we could help with your car service or repair needs. We're looking forward to the next time we can provide such great service. See you then!... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
Anne A.South East Queensland, QLD
Excellent service
Staff very professional and lovely. Car ran like brand new after they fixed a few of the problems I went in for. The service was also way cheaper then others I saw around.
1 comment
AutoGuru T.AutoGuru
Hey Anne,
Thanks for the 5-star review! We're happy we could connect you with one of our trusted mechanics, and we're looking forward to helping you out with your next car service or repair needs.... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ProductReview.com.au!
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Questions & Answers
Tanyaasked
Central locking only working when inside car then when u get out stops after 5 minutes what could this be its ve ss v 06
1 answer
AutoGuru T.AutoGuru
Hey Tanya,
Thanks for reaching out, we'd be happy to help! In this case, we suggest requesting an inspection for your vehicle so a mechanic can diagnose the issue. You can request an inspection here; https://www.autoguru.com.au/inspections. If you'd like further assistance, please reach out to our customer support crew on 1300 655 611, or send us an email at contactus@autoguru.com.au. Thanks again!
- The AutoGuru Team
Anna J.asked
Looking to buy a new car but need to know how much a clutch replacement costs on a manual hyundai tuscon 2009. Are quotes you get via email free or do they cost anything?
1 answer
AutoGuru T.AutoGuru
Hey Anna,
Thanks for the great question! All of our quotes are obligation free, and you have the option of selecting 'just price checking' when getting a quote. If you'd like further assistance, please give our friendly customer support crew a call on 1300 655 661, or send an email to contactus@autoguru.com.au. We'd be happy to help!
- The AutoGuru Team
Zanny Z.asked
Do you accept afterpay
1 answer
AutoGuru T.AutoGuru
Hey Zanny,
Thanks for reaching out! A lot of our mechanics do offer Afterpay, and we'd love to help connect you with one of them. Please give us a call on 1300 655 661 or send an email to contactus@autoguru.com.au. Our friendly customer support crew will be able to check for local mechanics that offer Afterpay, and get you connected! Thanks again!
- The AutoGuru Team
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AutoGuru T.AutoGuru
Hey Irene,
Thanks so much for the review, this is fantastic to hear! We're glad you had a positive booking experience with us.... Read more
If you haven't already, be sure to leave a review for Vince and the team. With amazing feedback like that, we're certain they'd love to hear it. Check your emails for an invite to review the mobile mechanic directly. See you next time! - The AutoGuru Team