??!
1 photo
AutoGuru

AutoGuru

4.7 from 1,777 reviews

Reviews

(1,458)
(188)
(41)
(20)
(70)
  • Transparency
    4.6 (347)

Reviewer Photos & Videos

  • More

Almost perfect

published

Their online form could not properly record a street number with an alphabet. This flaw and their failure to pass on the correct address after two phone calls from me to the contractor cost them a star. Anything else was more than ok.

Difficult to get options for servicing

published

When trying to assess my options for booking in a service for my car, I repeatedly received 'no options available in your area', despite indicating I was flexible with the date. I had to manually scroll through dates (day by day assessment) before I lucked on a date where I could then proceed to booking my service. Once I reached that stage, it worked fine.

Excellent!

published

The site was easy to navigate through, simple to use and gave me a number of reputable mechanics with varying services to choose from.
Would recommend and will this site again.
Thanks!!

Car Service / Repair Centres

Find out how AutoGuru compares to other Car Service / Repair Centres

Know better, choose better.

Compare all
Hammer

HammerSouth East Queensland, QLD

Mobile Onay

published

The app seems to be good just a bit tricky navigating on a mobile. Also each place offers inclusions ie car wash, rotate tyres. You can’t see this on the app mobile anyway unless you go into each company that is quoting? Then you need to do another comparison based on the extras. A little painful. Be easier if you were comparing apples to apples? Anyway. My thoughts.

Transparency
Phil S

Phil SGreater Melbourne (Metropolitan), VIC

  • 2 reviews

I't so easy!

published

Very easy and simple to use and good to know I can have my car serviced by a reputable mechanic and save some dollars! Looking forward to having my car serviced.

Car Service

published

The booking process was so easy on the computer, even an old guy like me was able to book it in. Now just waiting on when i drop it in on Wednesday.
Cheers Greg.

1 comment
AutoGuru
AutoGuru T.AutoGuru
scootademon

scootademonPerth, WA

Easy to use app

published

Compared several companies and quote was generated within minutes.
Other companies were slow in responding to quotes.
Easy to use app that showed detailed info on what customer is paying and getting.

1 comment
AutoGuru
AutoGuru T.AutoGuru
Caitlin W.

Caitlin W.Greater Melbourne (Outer), VIC

Good Stuff

published

Website easy to use, easy to find car type and very informative on the differences between products. Showed me the best priced business first, my regular anyway. Easy to book and countless ways to pay to suit everyone

Transparency
1 comment
AutoGuru
AutoGuru T.AutoGuru

How easy is this!!

published

This was the simplest service booking I have ever done. Holly on the phone was so friendly, and I've saved over $400 on the quote from Mitsubishi. Will certainly be booking with Auto Guru again and will recommend the service to everyone I know.

1 comment
AutoGuru
AutoGuru T.AutoGuru
Car Service / Repair Centres

Find out how AutoGuru compares to other Car Service / Repair Centres

Know better, choose better.

Compare all
Joe

JoePerth, WA

The booking was quick and easy

published

Booking was easy and price was fantastic And I am looking forward to the service as in the past it has been great and so much more affordable than at a dealership

1 comment
AutoGuru
AutoGuru T.AutoGuru
Steve A.

Steve A.Southwest, VIC

First Time User

published

So far so good. App is quick and easy to use. Made the contact with a new mechanic easy for me and I was particularly impressed with the written quote.

1 comment
AutoGuru
AutoGuru T.AutoGuru
Donna

DonnaGreater Melbourne (Outer), VIC

A Great Service

published

My son put me onto Auto guru, and have never looked back they are great friendly and helpful people to get servicing for your vehicle, prices done there and then, there is no drama and minimal waiting time . Excellent service by Auto guru

1 comment
AutoGuru
AutoGuru T.AutoGuru

Super Easy and time saving

published

Such a great service, up front prices and ease of booking. Will definitley use for all automotive requirements from here on. Had a phone call from the business within half an hour to confirm.

1 comment
AutoGuru
AutoGuru T.AutoGuru

Sarah Gooding, Awesome Service

published

Sarah Gooding from Auto Guru goes above and beyond the call of her role within the company. Sarah has helped on every occasion and delivered beyond our expectation. Excellent service!

Transparency
1 comment
AutoGuru
AutoGuru T.AutoGuru
Chris K.

Chris K.Far North Queensland, QLD

excellent service

published

on time and on budget with no fuss - well organised. Very efficient keep up the good workway for us to manage service, and would not hesitate to use this service again.

1 comment
AutoGuru
AutoGuru T.AutoGuru
Car Service / Repair Centres

Find out how AutoGuru compares to other Car Service / Repair Centres

Know better, choose better.

Compare all
Stevie

StevieSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Cold As Ice Auto Air

published

Cold As Ice Auto Air - Sean was amazing. He fixed my Toyota Hilux and did it in less time than he said. I am very impressed. The pricing was also below what my normal mechanic quoted so was even happier there...

1 comment
AutoGuru
AutoGuru T.AutoGuru
Hayley G.

Hayley G.South East Queensland, QLD

regas and wheel allignemt

published

could not fault the guys they fast and got the job done in no time thank you for having my car in for a few hours to get it fixed

1 comment
AutoGuru
AutoGuru T.AutoGuru
Christine

ChristineSouth East Queensland, QLD

Log book service

published

I'm 100% happy with the service, I have a list of things that need to be done and it was explained perfectly to me, I will be going back. Great little business.

Transparency
1 comment
AutoGuru
AutoGuru T.AutoGuru
Toni

ToniSouth East Queensland, QLD

Easy process

published

Booking done was done online in less than 2 minutes all confirmed both by email and text message on a Sunday night
Perfect system for busy people. Totally recommend to everyone.

Transparency
1 comment
AutoGuru
AutoGuru T.AutoGuru
AydenB

AydenBSouth East Queensland, QLD

  • 2 reviews

Pain free booking system - love it!

published

This site makes booking your car in for different services so easy and pain free. Provides copious amount of quotes for the services you require so you can make an informed decision and ensure you are getting the best deal. Only negative would be in relation to brakes, I think they should have a pop up that advises that your rotors may need to be machined/replaced and not wait until you get the final email. Luckily I had extra money put a side!

1 comment
AutoGuru
AutoGuru T.AutoGuru
Page 1 of 89

Questions & Answers

Wol A.

Wol A.asked

How long does a road worthy test take?

1 answer
AutoGuru
AutoGuru T.AutoGuru

Hey Wol,

Thanks for reaching out! A roadworthy usually takes a couple of hours to complete, but this depends on which state you're based in, and the mechanic completing the work. If you'd like to make a booking, or need more information, please call our customer support crew on 1300 655 661, or send us an email at contactus@autoguru.com.au. Thanks again!

- The AutoGuru team

domie48

domie48asked

Anyone had A windscreen REPLACED

3 answers
GARY
GARY

Not as yet as is a quote system

AutoGuru
AutoGuru T.AutoGuru

Hi Domie, feel free to reach out if you're looking for assistance getting your windscreen replaced. Our team as reachable on 1300 655 661, we'd love to help!

- The AutoGuru Team

domie48
domie48

Thanks for the offer however I now made arrangements.

Tanya

Tanyaasked

Central locking only working when inside car then when u get out stops after 5 minutes what could this be its ve ss v 06

1 answer
AutoGuru
AutoGuru T.AutoGuru

Hey Tanya,

Thanks for reaching out, we'd be happy to help! In this case, we suggest requesting an inspection for your vehicle so a mechanic can diagnose the issue. You can request an inspection here; https://www.autoguru.com.au/inspections. If you'd like further assistance, please reach out to our customer support crew on 1300 655 611, or send us an email at contactus@autoguru.com.au. Thanks again!

- The AutoGuru Team

Get an answer from our members and AutoGuru representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.