Dae Jin P.
Dae Jin P. · Air Resistance Rower

I have Crane air Resistance Rower s002391/14498 Where can I get broken parts?(spring box)

Cheryl
Cheryl · Air Resistance Rower

Are there any in stock and how much are they?

Gabster
Gabster · Air Resistance Rower

Aldi resistance rower $299 bought last week, worked fine for 3 days then started making jerky clunky sounds each time the strap is pulled. There is very little tension at all, and no difference between Level 1 to 8 on the rower. Has anyone has this issue and fixed it?

Michelle P.
Michelle P.  

Had the same issue but 4 months out of warranty, no idea how to fix it. Lucky yours is still under warranty

Gabster
Gabster  

Thanks Michelle. I’ve decided to somehow take it back to Aldi and get a full refund. A shame as it seemed like a good buy

Danny
Danny  

I know its a bit late for this post but it might help others. If you take apart your rower and remove reel that the reel. Unwrap the tape from the reel. You will find two grub screws that have come loose. This causes the slipping you have described. Remove the grub screws, apply some lock tight. Reassemble and you are good to go

Dave J.
Dave J. · Air Resistance Rower

how do you fix a slipping belt when you pull it

Michelle P.
Michelle P.  

I have the same question too. Does your's slip at the beginning?

Dave J.
Dave J.  

yes it does

AndRoid
AndRoid  

Mine just died on its second use. Did you find a fix or just replace?

Jodie
Jodie · Air Resistance Rower

Hi there. I seem to have misplaced the user manual for the ALDI Air Resistance Rower. I have tried searching online (including on the Aldi website) but to no avail. Cam anybody help me out?

Kimberley B.
Kimberley B.  

Hi Jodie, I just picked up one second hand yesterday and emailed service@actionspares.com.au (the email on the label of the machine) with the product name and number and they emailed me a pdf just an hour later!

Allison S.
Allison S. · Air Resistance Rower

I have had my Aldis Rowing machine foe a couple weeks now, and use it daily it’s been terrific, but all of a sudden the retracting belt has stopped retracting, and no longer works, what can I do to fix it please , Alli

Ian W.
Ian W.  

no idea - I would just take it back to Aldi and ask them to repair/ replace

Bk K.
Bk K.  

Allison S. I have the Same problem I dismantled the rowing machine and took out the part I think is the Retracting Coil,and found out that it snapped off from main Coil that Retracts the belt back in and out

leah j.
leah j. · Air Resistance Rower

Is it normal for this unit to have a gap between the middle leg and the ground? I have assembled mine but when tightening the screws the middle rises and the leg no longer touches the ground anymore. I’m worried that it will cause the track to break if used.

Selar R.
Selar R.  

No the middle leg should rest on the ground. It means you have not assembled correctly

anth
anth · Air Resistance Rower

Does the air from the fan wheel blow onto you i.e. cool you down?

Sharyn
Sharyn · Air Resistance Rower

Just wondering if it’s a strap , bar or a chain when u start to row. Thanku

Ritchie
Ritchie  

It’s strap. Probably nylon.

Sonya Mcconville
Sonya Mcconville · Air Resistance Rower

what does it mean if a rowing machine resistance settings don’t work . With the lowest setting having very very high resistance? I am thinking of buying it but am not sure about it..

Rowing Fan
Rowing Fan  

I can only say that on the machine I purchased about two weeks ago, the resistance settings work as intended. Low resistance means that you don't have to pull that hard. High resistance means you have to exert yourself more. I believe some of the comments regarding the resistance settings not working relate to last years model.

Selar R.
Selar R.  

I bought the 2021 model two days ago - On its lowest setting, the Aldi rower is about the same intensity as a well used Concept 2 on max setting. It still feels like a resistance workout rather than a cardio workout on anything higher that setting 3. The onboard display appears to work reasonably well, though have made no effort to verify its accurate. At this price point, I am just happy the display works!

Letitia
Letitia · Air Resistance Rower

Where can we get a replacement strap for the rower?

Ritchie
Ritchie  

Contacting their support on 1800 465 070 or email service@actionspares.com.au is probably your best bet.

Nisha E.
Nisha E. · Air Resistance Rower

Can anyone send me the instructions manual? I found it is not in the box that I bought this week. Regards

Ritchie
Ritchie  

You can contact their support on 1800 465 070 or email service@actionspares.com.au. I'm sure they'll send you anything that's missing.

Adesh
Adesh · Air Resistance Rower

Hi need some help can someone please share a picture of the receipt of this air rower Thanks In advance

S mitchell
S mitchell · Air Resistance Rower

Would there still be an air rowing machine from June special left in any of the stores in Melbourne thanks Shane

John
John · Air Resistance Rower

How do you take the cover off the wheel ?

Wendy
Wendy · Air Resistance Rower

Can someone explain how I use the screen. I can see time but not sure about rating. Pressing the middle changes numbers but I can’t tell what they are for ?

Johnson Chua
Johnson Chua · Air Resistance Rower

The original console that we had did not work - was not registering any strokes. The console was replaced by a new one and yet still does not work. Instruction manual not very clear on the console use and setup. Can anyone help please

Bill
Bill · Air Resistance Rower

Hello, I agree with most of the above and have fixed my machine accordingly and it works well - similar to a Concept2 on low Drag Factor. Definitely not 8 levels of air resistance simply a felt pad. Distance is not affected by how much effort you put into the stroke it is simply the total of the strokes, ie 50 strokes and distance = 50 metres.

My stroke counter seems to have an intermittent fault, the strokes per minute varies but the total strokes are correct. I know I am pulling a very steady 20spm but on every 3rd or 4th stroke the SPM counter drops to 15 or 16. I will test a stronger magnet under the seat - anybody else noticed this issue ?

Beau
Beau · Air Resistance Rower

How do you open up the machine - can someone post a video or something

Bill
Bill  

Screws are in the deep holes regularly spaced around the black circular cowling. Just stick a phillips head screwdriver into the holes and wiggle it until you feel the tip engage with the screw and then unscrew the dozen or so screws. Once unscrewed the cowling comes off easily and the spring and felt pad are quite easily seen and either removed completely or stretch the spring slightly.

Selena
Selena  

Do you take out the both the spring and the felt pad?? or just stretch the spring abit? Thank you

Erin
Erin · Air Resistance Rower

Can I return the rower to aldi Without being in box and having to take it apart?

HMM
HMM  

Call the after service number. They will sort it out for you. Mine was collected from my home. They were quick and no hassles.

DOS
DOS  

Yes. I took mine back on Sunday morning. I only returned the unit, the warranty and the assembly tools that came with it . I had the packaging in the car but they didn’t need it. One other rowing machine had already been returned to the same store on Saturday.

I wasn’t interested in opening up the machine. According to the manual it can void the warranty.

Still waiting for the refund to hit my bank account three days later.

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