ALDI Bauhn 4k UHD TV 2021 Models Questions & Answers
Verified
Can I get this from Aldi Leeton?
Hi Pradeesh,
Should you wish to contact Aldi to check stock availability or for information about upcoming releases, please visit their website at external link
Kind regards,
Tempo
I have midplaced the remote. Can i connect a univeral remote
Hi Grace,
Yes, you can. Use the universal remote code 0172 when connecting it to your Bauhn TV.
Regards,
Tempo
I have accidently cracked the screen of my beloved ATV50UHDG-0521 and was hoping I can repair it. Are you able to supply me a replacement screen? If not, would you please direct me to where I may be able to get one?
Hi Costa,
We're sorry to hear what happened to your TV. Unfortunately, we don't sell spare screens as it is not economical for repair.
Regards,
Tempo
After multiple factory resets tv turns on no volume and yes the mute button is off
Hi JohnD, We're sorry to hear that you are having an issue with your TV. Have you tried to use the remote to increase the volume of the TV? Does it happen on all sources? Alternatively, you can also contact us at 1300 886 649 and one of our call centre representatives will assist you.
Regards,
Tempo
Hi, do Aldi tv support Binge ?
Hi Gordon W,
Please provide the model number of the TV so we can check if Binge is compatible with it.
Should you have any further queries, please contact us at 1300 886 649 or reply by email
Regards,
Tempo
The model number is ATV65UHDW-1021
Hi Gordon W, Thanks for providing the model number. Here are the WebOs TV-supported applications: Netflix Youtube Youtube Kids Amazon prime video Stan 9now ABC iview SBS on demand Foxtel Play Britbox Disney Plus
Should you have further questions, you may also contact us at 1300 002 534 on Monday to Saturday 8:30 am – 6:00 pm for further assistance.
Regards,
Tempo
Does anyone know or can help how to download the optus sport APP. I have paid for the subsciption .
Hi Janine, Thanks for your inquiry. Here is the list of WebOS TV Supported Applications. -Netflix -Youtube -Youtube Kids -Amazon Prime video -Stan -9now -ABC iview -SBS on demand -Foxtel Play -Britbox -Disney Plus
Unfortunately, Optus Sport App is not compatible with this TV.
If you do need any further assistance, please don’t hesitate to contact us at 1300 002 534 on Monday to Saturday 8:30 am – 6:00 pm.
Regards,
Tempo
We are now experiencing lines and flickering on our tv. Could you please advise what to do please.
Regards Karen Huntington
Hi Karen, I'm sorry to hear about your TV experience. To better assess the fault, we ask that you send in a couple of photos of the television to info@tempo.org and our Service Team will visually assess the fault and we can then take the case from there.
In the photos could you please be sure to show:
- Full screen of the TV in one photo - Closer shots of the issue to provide detail (if necessary) - Images of more than one input source (i.e. Broadcast TV, DVD/HDMI, Menu or Source screen)
Please also include the product details such as model number or serial number and a copy of your proof of purchase.
If you have more questions, please don’t hesitate to contact us on 1300 002 534 on Monday to Saturday 8:30am – 6pm.
Regards, Tempo
Did an update ended up with half my TV a different colour with lines tho it been tured on for 3 months was a present for my kids and now they have nothing
Hi Leah, I'm sorry to hear about the fault with your TV especially that it's for your kids. In order to identify the perfect solution, we ask that you send in a couple of photos of the television to info@tempo.org and our Service Team will visually assess the fault and we can then take the case from there.
In the photos could you please be sure to show:
- Full screen of the TV in one photo - Closer shots of the issue to provide detail (if necessary) - Images of more than one input source (i.e. Broadcast TV, DVD/HDMI, Menu or Source screen) - Product details and a copy of your proof of purchase
Alternatively, please don’t hesitate to contact us on 1300 002 534 on Monday to Saturday 8:30am – 6pm for further assistance.
Regards, Tempo
I have a 70inch I purchased in Oct of 2021. The screen has been flickering for a few weeks. Upon research it suggested potential connection problem. Changed cable which made no difference. Connected another tv to antenna point and has no issues. What support is available for this issue with a not very old tv? Has this issue been raised on the same product? Would appreciate recommendations, thank you.
I have this exact same TV (purchased September 2021) and have been experiencing the same fault for the past few weeks. Fault finding indicates it is the TV and not cables, antenna or connected devices. Very interested in resolution options for this fault.
Hi Marcus, I'm sorry to hear about the fault with your TV. Is the issue happening on all sources? Have you tried to do a factory reset? This will vary from TV to TV but it will be in the MENU and then SYSTEM or SETTINGS area under RESET TV / RESET FACTORY DEFAULTS / SHIPPING CONDITION.
If you do need any further assistance, please don’t hesitate to contact us on 1300 002 534 on Monday to Saturday 8:30am – 6pm.
Regards, Tempo
Hi Tempo, Thanks for replying. It happens with all sources. I rang that 1300 number and was given that same TV Reset advice as you provided. All that did was to, obviously, erase all my settings and uninstall additional apps. That was disappointing especially as there was no option to backup user settings or installed apps prior to this process. The Tempo person also said that I would be provided with additional guidance via email for possible resolution as the TV was out of warranty. How very disappointing that such a significant purchase has become critically faulty within 2 years of normal usage. This lack of after sales service is also quite disappointing and not in line with my expectations of Aldi. Regards, Marcus
How do you load the Paramount+ app
Hi Garry, You may check the link below for useful information on how to download Paramount+ App on your WebOS TV: external link If you require any further assistance, feel free to contact us on 1300 002 534 on Monday to Saturday 8:30am – 6pm.
Regards, Tempo
How do you load Paramount+
How do you stop the voice over .
Hi. 75” tv is on special this Wednesday. Which web OS does it have? Is it webOs4 or later. Can I put Kayo Sport on it?
Just bought one and no, Kayo is not available on the store even with the latest webOS (5.4.1) But it does work fine through my connected Google Chromecast.
Kayo has been promised by Tempo for months for Bauhn TV's with WebOS. I was told March 2022, then April 2022. Right now it's probably never going to be available despite being available on my other TV which also runs WebOS
Cannot get subtitles anymore on free to air Ok on SBS on demand though! Jimbo
It sad I had to bring back the tv faulty screen. But ALDI don't give a replacement tv . Ok I got the money back . Way can't there replace the tv.
Does universal remote work on this tv
Hi Les,
For spare parts availability, you may contact our After Sales Support on 1300 002 534 on Monday to Saturday 8:30am – 6pm.
Regards, Tempo
How do I connect a security system to my tv
TV will no longer turn on from the remote, each time it needs to be turned off at the wall and then back on. Resetting plugged-in devices no longer work. This is a nightmare as the TV is attached to the wall and cables are inside the wall. This started a few months after we bought it. It's 7 months old now
Hi Georgia, I am so sorry to hear about your experiences with this product. Please perform the troubleshooting steps below: - Reset the remote ( remove the batteries, press and hold the power button for 30 seconds then put the batteries back. - Turn off/on the TV from the power point for 10 seconds.
Hope this helps. If still having an issue, please contact our After Sales Support on 1300 002 534 on Monday to Saturday 8:30am – 6pm for further assistance.
Regards, Tempo
There is nothing wrong with the remote, I use it after resetting power to the TV every time. This is not the first time. Went through all the resets few months ago. It worked then, not this time. Spoke to after sale and they will order and replace the board
Hi Aldi, Interesting, just doing some googling and found this review. I have the same model, which has been going great since 2021, but now my remote also does not turn on the TV. Remote works fine on another similar model LG. IR is definitely working, as I can see it on a night vision camera. I now have to use the phone app to control the TV. I have done the TV reset, factory reset, remote reset, de-pair, repair (doesnt work), no change. Ive bought another remote, no change. Seems to be the IR receiver on the TV has died? Choice suggest reasonable lifespan on TVs is 7-8years. At 4 years, should easily qualify under the ACCC consumer guarantee for repair. If its just the sensor should be a quick and cheap repair.
Luckily for me, mine started to do this during 12 month warranty. Nothing worked to fix it and I returned it for full refund as its was coming to the end of the warranty. Otherwise I would have end up stuck with lemon
going by comments theres more good then bad but was one saying that there was a burning smell when it flickered and had to be turned on n off. so my question is is the 65 inch good or is the 70,75,82 or 85 inch the best in your opinions
I downloaded disney+ onto to the tv but every time I try and watch something an error message shows up. It is connected to inter and I can browse the app but I can't actually watch anything. How do I fix this issue?
Hi Laine, I am so sorry to hear about your experiences with this product. What exact error message are you getting when trying to stream using the Disney+ App? For troubleshooting steps, please don’t hesitate to contact us on 1300 002 534 on Monday to Saturday 8:30am – 6pm so we can walk you through.
Regards, Tempo
It says “something went wrong, please try again later”. It turns out that this issue also happens on HayU where the message displayed is only “ERROR”.
Get an answer from our members and ALDI representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.