AllClear Travel Insurance - Single Trip Gold Cover

Was easy to fill out the application and cheaper than I expected Show details

Getting insurance when you have cancer is very challenging. All Clear have helps us choose cover that offers peace of mind and protection so we can enjoy our trip of a lifetime. Show details

Both Sarah and River gave me facts, courtesy and all the help I needed Show details

Purchasing online was easy.. Allclear covered my pre existing conditions,where as others wouldn’t. Show details

Very good to deal with but the true way to see how an insurance company values its clients is when a claim is made and u have not done that. The enquiry I had was dealt with very quickly Show details

could not ask for better service Will was Excellent and a great help will use him all the time he explains things out in a way you can understand Show details

AllClear provides an excellent service and product offering to people who have had a Health Issue and the need of cover for when they are travelling overseas. This was my third policy with another to follow later in the year. My motto of travel is ‘if you can’t afford Travel Insurance you can’t afford to Travel’. The policy is not the best of… Read more

value as I know and appreciate you load the premium based on individuals circumstances but after a couple of policies in 18 months with no claims I think there should be a reimbursement. I had 1 Heart Attack since them I have dropped 16 kilos and through cholesterol tablets my cholesterol is now 2.4. I’m a better risk now that what I was before the Heart Attack. Anyway, thank you for helping those who still enjoy travelling.

The WORST Company I have ever dealt with – I had used them on two prior occasions BUT I had never made a claim. Very easy to buy a policy but an impossible task to make a claim. We purchased our insurance in August 2019 (with a very expensive premium) including an extra cancellation option. We lodged a claim for a refund of the cost of our trip in March 2020 due to Covid-19. We made… Read more

initial contact with them shortly thereafter, submitted all the required paperwork and claim form. We were then not able to contact them again. I lost count of the number of phone calls and emails I sent. We ended up engaging a lawyer who eventually made contact in June of this year after threatening to issue a Statement of Claim. Yes, you guessed it, no refund of the trip and no refund of the very expensive premium paid to them. The whole thing has just been a debacle of epic proportions. Now making contact with the ACCC to see what, if anything, can be done. Please DO NOT ever use this company for travel insurance, they are the absolute worst. There is no customer service whatsoever. Appalling. We did not leave Australia.

Horrible Customer Service - Just after the cash. Do not use – WE used AllClear for the first and LAST time due to an ongoing dispute about a cancelled trip which we made no claims for. We were informed we may be able to transfer to another trip but all return emails confirm AllClear will not help. They are part of Insure and Go. I would STRONGLY advise not to use either company. Simply after the cash. Show details