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Alliance Motor Auctions
Great service
I was served by Liam, he provided great service and was very friendly, professional and fast. Would definitely recommend this place to friends.
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- 2 reviews
- 4 likes
Worst Company and Worst service ever
I have had the worst experience with Alliance Motors ever. I bought my car from Alliance Motors almost 2 and half years ago, price almost $26k plus finance, car was in garage for over a year since the day I purchased, took my car to mechanic more than 50 times in last 2 and half years, claimed almost$18k from national warranty company, paid from my own pocket on top of insurance claims, and till to this day my car is not working properly, every month with a new issue.Almost wasted countless hours taking back and forth my car to mechanic.
Histo...
Read morery: 1. Purchased ML-250 from Alliance Motors on 13th March 2019, price was $26,000, after paying full amount, Alliance Motors did not give me car for another 2 months, after getting my car still had a lot of issues. 2. Vince sold me this faulty car, in these 2 months Alliance team did not bother to update me when I will get my car, because they have taken full amount from me and do not care anymore, attitude was completely different after Alliance Motor dispose faulty car on my name, Vince was very unprofessional after the sales and completely irresponsible. While car was in garage Vince called me and asked me car has an issue with some parts, an insurance company will call me to confirm so I need to approve it for that part, then I replied to Vince I did not even drive a car yet and it has a problem so why would I approve from my insurance, then he started making excuse and told me that is why they sold me insurance to use, I replied but how come a car just purchased from you had an issue, anyways after a long conversation I had to approve with insurance as I did not have a choice. 3. As I took finance on car I was paying my installments and Registration was close to expiry. I had to call Alliance every day to get update on my car when it will be ready.- Product Quality
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- 2 reviews
Sold me a unsafe vehicle.
Everything seemed great, I was purchasing my first car and the salesman seemed friendly and helpful. Not long after driving the car it started having problems. The battery died about a 2 months after purchasing. The front passenger door would not open properly. It was leaking oil. The exhaust fumes were unbearably toxic and filled the garage. 1 front headlight died. They advertised the car I purchased came with 6 months registration but after purchasing I found out there was no registration for my car. The transmission and clutch started having...
Read more issues when accelerating the car only revved and then jolt to start moving. This made it extremely dangerous and only within a few months. Absolutely disgusted that they can get away with selling people cars that they slightly repair just enough for you to get out and go home then the problems start happening- Incentivised Review No
- Store Location17 Greenhills Avenue, Moorebank, NSW, 2170
Problem after problem!!
This place was easy enough to deal with yes however, they lie and make promises to you and then come up with a million excuses as to why you have purchased a car with so many problems. Key held together with STICKY TAPE and another out of pocket expense to us. Drivers door wasn’t able to be opened and needed internal replaced at more cost to us and then the park brake!!! $3000 later! We have had to spend thousands and thousands fixing so many problems and on top of it, they keep telling you to claim warranty but the warranty they give covers basically nothing. We got $0 back so far and have claimed it all. They couldn’t even give me a clean car and even after complaining, it was done with zero effort. I wish I could say something good.
- Incentivised Review No
- Return Claim MadeNo
- Store LocationAlliance
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Typical car salesman
Would not recommend, great service until cars are purchased then will have to chase and chase and chase to get anything out of them. I purchased my vehicle around 3 months ago, I have driven it for no longer than a two weeks total. Every time I pick it up something else goes wrong that day and should not have passed rego Inspection. Near enough is not good enough
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GREAT VARIETY
the car yard had a great variety of different cars, ranging from different brands and affordable prices. The car dealers were very helpful and easy to talk to. they were very happy to help. i am very satisfied with their service and will come back for future cars.
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Recommended to anyone looking to buy a car!
I purchased a car 3 years ago from these guys and they are still as helpful and professional now. Purchased another car off them last week and couldn't been happier, as Luis assisted me throughout the way with a professional service and easy transaction. Anyone looking at buying a car, I will recommend you to see Alliance Motor Auctions. Very friendly staff and huge display area with lots of variety of cars to choose from.
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Great bunch of guys
Robbie offered outstanding friendly customer service and was happy to assist us within our budgetary needs. Very happy with our purchase and would recommend Alliance Motor Auctions for your next luxury purchase. 10/10
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- 3 reviews
- 2 likes
Sold a lemon. Dodgy Mechanical Repairs. Problems unfixed.
Promised that mechanical problems would be fixed. After the 3th time trying to fix the same 2 problems, I just gave up. Kept my car for weeks without a courtesy car while they tried to fix the lemon they sold me. In the end, problems unfixed and is going to cost me to repair myself. Unhappy to say the least
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Very professional, definetly not the traditional sleazy car salesmen you expect.
Through carsales bought a 2012 Range Rover Evoque for $26K. Diesel only done 114,000km.
Spoke to Robbie and mainly Luis who were polite, easy to speak to and very understanding.
Flew up to Sydney where they were very accommodating to my interstate situation. They helped me through understanding reg, transfer etc
They were also a very close funny and easy going group of people.
Could not recommend enough for private buyers.
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See Rod for a great deal
Picked up a VW Polo GTI 2016 from Rod for $14,500 last year the car is running fine & I have now driven it 20,000+ kms apart from basic services I have only replaced 2 tyres
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- 2 reviews
Excellent Customer Service
Thanks Robbie, for your excellent customer service in regards to the purchase of our Mazda CX-9. Car was ready on collection, to our satisfaction. Very happy with our purchase. 10/10
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- 2 reviews
Same Old Used Car Cliche's Terrible Dealer
Purchased car in good faith. Had vehicle panels painted by Alliance and assured paint works were highest quality. 5 months later, paint comes off, The management said they would repair as other cars had the same outcome. Dragged their tail for 4 months then stopped communicating. All promises and communication is great when your buying but absolutely no substance backing up their product. Remember this isn't a mechanical fault, fresh professionally painted car and it failed within months. The directors just cut me loose so beware!!!
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- 3 reviews
- 2 likes
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Best to go on site to view
Good service from the staff.
But pictures online are different from what you see in person, feels like they detail the car and just left it wide open for dust everything to come inside the car and scratch marks on side of both side of the car and I had to change 3 ties cos of cracks on them and brakes which was just passing for the roadworthy.
Wouldn’t buy outer state From them .
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- 2 reviews
good service and very pleasant staff.
A very positive experience that shines like a beacon in the crowded used car market place. My purchase was helped by the excellent help of Rob who supported me throughout what might have been a traumatic 24 hours involving a 12 hour round trip drive to Sydney. It was worth the roadtrip!!!
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Questions & Answers
If i bought used car from the auction what should i expect in mechanical problems
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