OSHC saved me on many occassions
OSHC cover helped me get big portions of refunds and it was fairly affordable. Especially, Renee at UQ St Lucia was very helpful, when I needed assistance. I was covered by OSHC for almost 5 years and claims usually did not take more than a week.
This is excellent
I am happy with the OSHC provided by Allianz. I especially thank to Jenny Nguyen, who always gives perfect support to clients. I experienced a good time to work with her. She replied my email immediately in a responsible way.
Angelica Boyd is a good staff to help me deal with the problem.
Angelica Boyd is a good staff to help me deal with the problem. She is very nice and has a high work efficiency. So I think she has rich work experience.
Excellent service and hassel free claim process makes it easy, very convenient to use.
I bought for my mother who has visited us for 6 months. No regret to choose Aalianz over other insurance Co. Wishing Allianz Team to keep their service at best.
Using for first and last time!!
Don’t get sucked into buying this policy. Firstly, the cover doesn’t start for 48hours from the date you buy policy, secondly the payment is charged upfront and there is no refund on premium if its less then 30 days. Used for first and last time.
Great customer service!
Emma at Griffith GC campus is very helpful to solve my OSHC problem. She provided me with a refund form through email within 10 minutes and told me how to process the refund.
very supportive and helpful staff
I was very confuse about type of insurance I have to do for my wife and daughter in order to apply dependent of international student visa. currently I am having Allianz OSHC two year insurance and to clear my confusion I visited Allianz office in Ann street where I was counselled by Jenny Nguyen that helped me to understand thoroughly about different type of insurance plan I can go through which was very helpful to take my decision.
Great Customer service, amazing peeps.
I was about to buy a new policy for my visa renewal but I met Angelica Boyd who explained me in detail how the policy works and I ended up saving a lot of precious dollars because Angelica extended my policy without charging further as I was eligible for it. Overall, great customer service.
Chheng Cheu Perth UWA
Yes, the policy is good, but it will be best if it covers more diseases. Yes, there are some minor issues with purchasing over 10k US$ which it does not work with most online payment such as VISA, Master or Credit cards from abroad banks.
Very good, it covered almost my whole knee surgery, in general quite satisfied!
I can’t complain, in general the claims were quite easy and fast, they covered everything they said they will cover before i claim it. I recommend it and if i need it in the future i would have it again
Good but not the best
Below are my observations:
1) Setup of policy is easy
2) Never claimed in last 6 month so no idea about claim process (but have seen feedback from others here on this page and seems to have some issues for pre-existing issues)
3) No reminders for renewal / expiry (which is common for others things so not sure why its not available here)
4) No update to member where the policy has changed and so when we go for renewal online its not available
5) Have seen feedback here from others which says on the lines of "thank you for your feedback and will pass on for improvement", but nothing after that publicly here on the feedback website
I will wait for your feedback / update on this site publicly so that others can see how you handle feedbacks.
Syed Naeem Ul H.
Overseas health insurance
Purchased the overseas health visitor insurance for 4 weeks visit. Never had to use the insurance but reliablity of Allianz was reassuring. It was recommended by one of my friends and highly recommended.
Great products and reliable company
My son purchased my plan for my 6 month visit to Australia. We never had to make a claim, but the assurance of having coverage while I was abroad put my concerns aside. He has always used Allianz for his travel insurance needs.
Important and helpful service
This is almost my 5th time I'm taking insurance with Allianz I've always been happy with the service and ease of dealing with them every time.
Claims process is quite easy as well
Amazing nice staff
I was having enquiries about the gap fee as the GP I am about to see is not with Allianz OSHC. It was very nice to have Kiyomi Ellison to resolve my question. She did more than I was expecting.
This is helpful!
The consultation is very helpful and effective! I am not sure when I will receive a claim because it is my first time to claim. I have been with this insurance company one year!
Perfect for Students
I want to thank to Allianz team and specially to Jinita Shah, Client Services Representative WA, for all the help I received from her, she explained to me, clearly and step by step, what I have to do. Now I am hopeful to happily live with my spouse and little kid. I’ll be grateful forever.
Got visitor plus for my mother's visit, was easy to set up and very good value for money. For GP visit went to one of the medical centers listed on website, no out of pocked expenses. Claim was easy to lodge and resolved faster then expected.
A 5-star willingness to assist
Thank you for Allianz team who have been very attentive and helpful in solving the problem I had and very special thanks for Renee at GU who has always been fast responsive in assisting---you are the best, Renee!!!
Excellent Visitor Cover
Being in the insurance industry for the last 16 years. This is the first time we had insurance cover with Allianz Global. The cover was very easy to set up and the price was very reasonable. For now on, we will be using Allianz Global for any OVHC.
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