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Part of Allied Moving Services 3.5 
Allied Moving Services TAS

Allied Moving Services TAS

 Verified
Allied Moving Services TAS
3.7

27 reviews

Positive vs Negative
75%25%
Rates and Fees
4.0
Job Satisfaction ?
3.3
Timeliness
4.0

Notice to Reviewers: Allied Pickfords has rebranded to Allied Moving Services.

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DO NOT USE
DO NOT USE3 posts
  TAS, Launceston

Had delivery of our furniture on 23/12/25 by Launceston branch of Allied Movers. The process was going well until the young male plugged the fridge in to the wall in the garage. I watched him and thought he seemed to be wrestling the plug into the wall. They advised us to give the fridge at least 20-30 minutes before turning on. We were moving… Read more

boxes and items around and never thought to look at the electrical plug. A couple hours later we tried turning the fridge on with no success. I noticed one of the pins from the electrical plug sitting on the floor directly under the plug. I removed the plug and one of the pins had snapped off and was still sitting in the socket and the 3rd pin was badly bent. The removalist made no mention of any damage to the pin before he plugged it in, nor any mention of the damage after he plugged it in. I contacted Allied Movers Launceston office and was advised to send them an email of the damage and the pin which I did. After a period of time and contacting them to see what was going on they finally advised that because we had not taken out any transit insurance, they were not going to cover any damage and that was the end of it for them. I reached out to the Dept. of Justice and made a formal complaint. They have just advised me that after consultation Allied Movers would not consider repair of the damage because they couldn’t confirm status of the plug before uplift and it could have already been slightly bent beforehand. If this was correct, which it isn’t, why did the removalist plug in a faulty plug without saying anything and why was one pin snapped off and sitting on the floor under the socket? What should have been a good review after good service from the guys who initially loaded the container, was ruined by disgraceful arrogant management practice. This should have been identified to us as either the pin was damaged and he could not plug it in, or he told us he damaged it whilst he plugged it in. It should have been an easy fix. We will not use Allied ever again as a result and I strongly suggest you reconsider Allied Launceston before you make your move with them.

Marion Allen
Marion AllenQLD
  TAS, Devonport

Great people to do business with Very friendly and caring and thoughtful They take there time and do a careful job

Lloyd
Lloyd
  Verified TAS, Hobart

Moving made easy – We moved from Hobart to Toowoomba late January / early February 2023. Estimating consultant was excellent to deal with, team of guys who packed and loaded our belongings were very helpful and considerate, and the arrival date was as scheduled and again the guys unloading were very professional and efficient. Would definitely use Allied again Show details ·  1

Julian
JulianVIC4 posts
  Verified TAS, Hobart

Missing items / Poor communications / poor stock management – * Some items to be particular my bedding had water damage and mild growth on them so I had to through them out! * I did loose several items including several toolboxes, jack trolley and some boxes! * Poor communication! They left me hanging there for a week to say oh sorry you don’t have insurance we can’t do anything about it. * Poor stock… Read more

management obviously from the previous point but also it’s sad to see in this day and age they don’t have PDT to perform the stocktake! Everything is paper based without barcodes or sufficient description on the receipt! * I won’t recommend this service and would not do business again

Gunjan S.
Gunjan S.TAS
  Verified TAS, Devonport

Amazing! – We used Allied to move our 3 bedroom house from Hobart to Devonport. Were very efficient, accommodating and kind. Jarrod went out of his way to make sure we were settled in. Will surely use them again!

Jane
Jane
  Verified TAS, Devonport

A great job – They moved my 2 bedroom unit from Devonport to Hobart, and they weren’t able to drive truck into my street but this didn’t phase them. A great job and all my gear arrived safe and sound. Show reply

Brian
Brian
  Verified TAS, Devonport

move Devport to Wynyard – move went ok but after checking I was some items missing, they were distinctive so they were noticed I have asked several times but they still say nothing was found in the container, all my boxes have been opened and check these items were not found

Chris H.
Chris H.2 posts
  Verified TAS, Hobart

Dreadful service, no care and no responsibility – Move from Perth to Hobart in Jan 2020 Worse move experience we have ever had - Perth packers dropped a TV, pretended it didn’t happen. - Hobart unpacker didn't assemble furniture as per contract, screws, and bolts missing from beds and furniture, didn't assemble furniture as per contract. - TV that was dropped didn’t work, three months still… Read more

no resolution or offer of compensation no replies to emails.

- Truck Driver tried to back-up our steep driveway after warnings not to, tore up and destroyed the drive, no compensation or even an apology, currently taking them to the small claims court in an attempt to recover repair costs.

Tas Manager and Hobart Subcontractor are some of the rudest people I have ever dealt with, complete disregard for customers.

Allied Pickford just ignores all communication at all levels and hopes the customer will just give up seeking compensation. Advice don’t use Allied Pickfords, they are anything but careful.

Natalie
NatalieTAS
  Verified TAS, Devonport

Your Employees are an Asset to your Company – Your 3 employees who moved my home were excellent, organised, polite, helpful and in general - wonderful. They are an asset to your company and I would highly recommend Allied Pickfords. Show reply

C.Moss
C.Moss
  Verified TAS, Devonport

Helpful service, seamless move – From commencement of moving house from Victoria to Tasmania, I was impressed by the helpful office staff. Questions regarding the quote, packing and moving process were more than adequately answered and responded to in a professional and timely manner. And the 2 workers on the day of the move were pleasant and professional as they loaded… Read more ·  1

everything. In addition, I was pleased to be able to use the company’s storage facility in Devonport until I purchase a new home.

Yvonne Pirotta
Yvonne Pirotta2 posts
  Verified TAS, Hobart

100% Satisfaction – We moved a 40 square house packed with antiques and objects into store for 3 years. One year later we moved a bed, table & desk into the same storage containers for a further 2 years. Finally we have been able to take possession of all our goods which had travelled from Hobart to Devonport and then sailed for Melbourne. Allied Pickford's were… Read more ·  1

flexible, as our dates changed but arrived on time as specified. Nothing was a trouble for them. All my beautiful things I had not seen for 3 years had been amazingly packed and were all safe and sound. The removalists were helpful in moving things about the rooms and assembling furniture. Worth every penny and would highly recommend.

Sarah
Sarah6 posts
  Verified TAS, Devonport

Lost and broken belongings and still no communication from Allied Pickfords – We moved an entire house from Cairns to Launceston including storage in Cairns and Latrobe. The service we received in Cairns from [name removed] was second to none - friendly and efficient. Things changed however once we hit Tassie. To begin with there was a lot of confusion over our storage costs however after many emails this was eventually… Read more

sorted out. The real fun began when the truck turned up. Every item that needed to go upstairs was met with great apprehension by the 2 men. They even said that our mattress would not fit up the stairs!! They left a mirror out on the footpath in the wind which of course broke and they also brought in a solid wood table with the top completely cracked and a leg detached and commented that it had been dropped. Within a week we noticed we were missing some boxes. I notified the latrobe office immediately and they said they would look and sent an insurance claim form. I spent a lot of time chasing someone to quote on the repair for our table to be told that we didn't have insurance to cover the breakage!!! They have also lost our beloved dogs ashes that we had to have put down before our move and there has been absolutely no apology or follow up on where we are at.

There was no due care with our move and they have not fulfilled their side of the agreement. I have even tried to get in touch with the head office of Allied Pickfords to get some answers but no one replies to my emails.

I would not recommend this company to anyone again which is a real shame considering the Cairns office is such a diligent and hardworking team.

Allied Moving Services
Allied Moving Services    

Hello Sarah, We regret to hear about your… Read more (+3 replies)

Jared
Jared
  Verified TAS, Hobart

A great move as usual – The removalists were on time, friendly and did a great job. The admin staff were friendly and booking was easy.  Show details

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Tony
Tony4 posts
  Verified TAS, Hobart

Professional and great communications – I was moving a small amount of possessions from Queensland to Tasmania. From the very beginning my contact with Allied Pickfords was very professional and communications first class. They rang the day before pick up to confirm a time and on the day to say that they were running a little late. Two weeks later I receive a call to say that my goods… Read more ·  1

were available for pickup in Hobart.

I arranged an appointment next day to pick my possessions up and collected them from storage. Very professional and efficient. I would not hesitate using the again.

Gwen Shovelton
Gwen Shovelton
  Verified TAS, Devonport

Brilliant operators – 3 BDRM house move one hour to load...40 mins to destination 1.5hr to unload. All carried out in a professional manner. Can't praise them enough.  Show details ·  1

Peter and Jo
Peter and Jo
  Verified TAS, Devonport

Late, late, removal date – We didn't know exactly where we were moving to right up to a few days from the arranged moving date, so all parties concerned were just a bit anxious. Fortunately everything came together and the moving crew arrived on time and did a quick load and eventual unload with a cheerful and competent attitude. Mandy in the office seemed on top of it at… Read more ·  1

all times and was always quick to respond to our emails and phone calls. Seemed like a good team effort all around.

ElderMole
ElderMole
  Verified TAS, Hobart

Highly Recommend – Had small move from Hobart to Perth (not the cheapest move to have to make! But also didn't ever feel that the small size was any less important). Had ridiculously overpriced quotes online. Allied Pickford's Hobart came out and gave free quote, on time, accurate and quick. Can't thank them enough. They kept in contact throughout the move to check… Read more ·  1

progress and everything was delivered on time, in perfect condition and exactly the price that was quoted. Can't speak highly enough. Thank you.

Rosshutch
Rosshutch12 posts
  Verified TAS, Hobart

I am envious! – Having read the reviews about peoples experiences with Allied, I am sorry to say our interstate move was the worst ever. We have just settled the insurance claim some months after moving from Tas to Darwin. Tas receptionist misplaced our booking so being overbooked, the crew weren't happy to be rushed with the pack up of our three bedroom house.… Read more

Constant complaints from the crew didn't help with the pack which took 11 hours to complete. The unpack was equally unpleasant. Broken and damaged items everywhere, they didn't want to unpack the boxes as per their contract and I copped an out of the blue mouth full of abuse from one of the Darwin crew because he had had enough. Called the manager who did nothing, not even an apologetic call back. Both my wife and I went out of our way to assist both crews offering cold drinks, coffee and biscuits and getting in and helping where we could. To be fair, the Tas manager, unlike the NT manager, was professional and sympathised with our issues however the crew really let him down at both ends. Having just completed the running around to get replacement values for damaged and missing items, I am very over Allied Pickfords and cannot recommend them to anyone.

Allied Moving Services
Allied Moving Services    

Hello Rosshutch, we are sorry to hear… Read more (+7 replies)

nikki
nikki
  Verified TAS, Hobart

Professional, prompt and friendly service – We had a large move interstate. The initial quotation process that was given was prompt, informative and a good price....can't say the same for the other companies I contacted.The staff bent over backwards to make the day we wanted to pack the house happen after being told it was already a big day for them. Drop off day was stress free, with… Read more ·  1

friendly and helpful gents who made sure beds, washing machine and fridge were all running smoothly with no complaints. Would definitely use the company again.

Hobart movers
Hobart movers
  Verified TAS, Hobart

Excellent removals service we have used them twice and would use again – Our first move was from the UK to Hobart and our second move was within Hobart. Both times we found Pickfords excellent. They were timely, professional, well priced and we couldn't have been happier. The staff went out of their way to accommodate and really worked relentlessly. We will definitely use them again for future moves.  Show details ·  1

Tam
Tam
  Verified TAS, Hobart

Fabulous staff and service – My move interstate was a breeze working with the professional staff at Allied Pickfords. From the initial home visit to cost the move the staff were fabulous. Removalists were professional and friendly and I felt at all times my possessions were in great hands. Storage for 9 months was a simple process, cost effective and my possessions were delivered again by professional, friendly staff with no damage. Thank you !  Show details ·  1

kevin
kevin
  Verified TAS, Hobart

Thankyou – We moved from Tas to Qld.Everthing went to plan as i planned and both depots we very compliant and on time.The removalists at both ends were very professional and worked very hard on uplift and delivery.Id like to thank jarrod and madeline and the boys for making our exit from tasmania, worry free.  Show details ·  1

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amy
amyQLD5 posts
  Verified TAS, Devonport

Do not use! – we arranged for Allieds to move some belongings from Tassie to WA. We were told it would take 3-5 weeks. After 8 Weeks we had not heard anything so i had to call them & ask where our stuff was. The girl in the Perth office i spoke to was THAT RUDE! & told us she didnt know where our stuff was. I called back a couple of days later & was told our… Read more

things would be there on the tuesday. but someone would call to confirm. They didnt & our stuff did not arrive. I called again to find out where our things were. They told me they would be there on the friday & that they would call at least an hour prior to delivery as my husband works nightshift he may have been asleep. On the friday the truck just rocked up with no notification as arranged. Amongst our things was a Tv which was damaged & Allied have claimed unless we saw them damage it (ie, it was dropped in front of us) we have no chance of compensation. we are now having issues with the insurance. (We were only quoted for standard insurance even though they knew our stuff was packed by ourselves)

Apparently Allieds do not believe in duty of care. I would Not use Allieds As they are rude & unprofessional, if you have a problem the will handball it from one desk to another. We can buy a new tv but the way in which the matter has been handled is disgusting they have not offered so much as an appology & the lack of contact from them during the time we were waiting for our things was completely unprofessional. 1 star is too high a rating for Allieds.

FIND ANOTHER REMOVAILIST!!

Allied Moving Services
Allied Moving Services    

Dear Amy, We appreciate you alerting us to… Read more (+1 reply)

R & J
R & J
  Verified TAS, Devonport

Awesome Team – We recently moved from Tasmania to Queensland and Allied Pickford were amazing. They were so accommodating of our requests and all the team both in Tassie and Queensland were extremely helpful. We would have no hesitation in recommending them or using them again. Well done guys.  Show details ·  1

mahesh
mahesh
  Verified TAS, Hobart

Great service! – They were great. They were polite, punctual and handled our goods well. Accomodated our storage and delivery requests. Communicated well.  Show details ·  1

Ray W
Ray WTAS2 posts
  Verified TAS, Devonport

A pleasing experience – From the moment the packers arrived until the up-lift truck pulled out of my drive, the staff were courteous, happy and efficient. I moved from a large 4 bedroom farmhouse from rural NSW to Northwest Tasmania. I do not want to move again, but if I had to I would use Allied Pickfords.  Show details ·  1

Debbie Anstis
Debbie Anstis
  Verified TAS, Devonport

Very helpful and efficient – I have been very happy with the service, nothing has been a problem and all the staff have been very helpful and friendly.  Show details ·  1

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