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Holloway Removals & Storage
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TEAM HOLLOWAY....ALWAYS ON THE BALL!
Their warehousing storage facilities and removal logistics are just spot on ( customer since 2006 )...and the team behind the company are friendly & always helpful. Kudos Team Holloway
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Amazing service and great workers
These guys were amazing. We moved into a unit at the top floor of a three story building with only stairs to access it. We also had some bulky and heavy furniture.
The truck arrived on time. They were super efficient and moved everything safely. They were lovely to deal with, very friendly and helpful.
I would use them again in a heartbeat.
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- 2 reviews
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A great help at a stressful time.
Moving a 3 bedroom house can seem like a nightmare. Luiz and his team of friendly, efficient removalists made it less so. Everything was handled with great care and the move was surprisingly speedy. Thanks!
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- 8 reviews
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Worst moving experience of my life!
The move was simple - two bedroom to large studio - no issues with previous Holloway team, or any other removalist, ever. This one was a nightmare from start to finish! [Name Removed], the older guy, was rude and obnoxious and seemed to be under the impression he could change my arrangements with the company. He argued with me, took no notice of me when I told him something could be done differently, eg, my dining table is two pieces but wouldn't dismantle it, then couldn't get it through my balcony door at the new address (I wonder why?). T...
Read morehe younger guy, [Name Removed], was pleasant and polite and I have no issues with him, but I have never had such a miserable moving experience with a company. My dining table was damaged, my washing machine was damaged, large plastic containers were damaged. Then I had issues with the amount charged (outrageous). Even though the invoice stated an amount of $2,090, I was charged an additional amount of $112.20, making a total of $2,244 and I still do not know what this total comprises. I also must object to the automatic charging of a credit card when given no options, like cash or bank deposit, and then being charged a credit card surcharge. I will never use this company again and would never recommend them to anyone. Lift your game Holloway!!- Rates and Fees
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Excellent Marcio and Breno were great, they knew their job and were extremely personable and helpful.
We had a full 3 bedroom house in central NSW moving to a 2 bedder on the south coast, 600 kms away. The amount they fitted into the larger truck was amazing. The schedule provided by Holloway was adhered to and the boys kept us informed of their progress. Nothing damaged during the move
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Liars and terrible
2 guys had the mission to move my 3 bedrooms appartement to their storage unit
When I got my furniture back
My $2500 bed was broken
One of the manager acknowledged it was broken, took a picture of the item and told us to contact the very troubled [Name Removed].
It’s been douzen of emails and lies from this company and of course they won’t offer any type help.
From day 1 to now (3 months later) it’s been nothing but a headache
Do not waste your money there
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Terrible Service. Do Not Recommend.
TERRIBLE SERVICE. DO NOT RECOMMEND.
Damaged fridge completely, acknowledged it was damaged and did not offer reparation
Came hours late with wrong sized removal truck
Charged us for their own delays
Tried getting us to sign a non-disclosure agreement to prevent putting up negative reviews online however they breached their side of the contract first
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Bitterly disappointed
I can’t express how disappointed we were after the longest moving day we have ever had.
Despite great communication in the lead up and promising three people for the job, only two of the Holloway team showed up on moving day, one of whom had very little experience.
What resulted was a nine-hour disaster for a relatively simple two-bedroom house move within the same suburb. After we challenged the bill at the end of the day, we have stopped receiving any communication from the Holloway team.
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Reliable, efficient and helpful
The guys were a pleasure to work with. We ended up having a bigger move than anticipated and into the evening. They were helpful and enjoyed what they were doing.
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Moving made easy with Holloway!
From the get go we experienced exceptional customer service from Calum who organised our move. On the way the boys worked tirelessly and efficiently. We moved out of our first floor apartment and into storage temporarily. Super friendly and tip top service which is rare these days! Looking forward to our delivery date in December!
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Can’t recommend this service enough
Incredible service!!! The team went above and beyond for me and my family. Paul was so friendly and helpful and even collected our cardboard three days later to be recycled. We moved from a two bedroom apartment to a 4 bedroom house- and Holloway’s team made it so easy.
My husband and I will recommend to anyone who is looking for a removal company. Thank you so much Paul and your team.
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CAUTION DO NOT USE THIS COMPANY
Don’t even know where to start.
Booked this company between 8-9am.
9.40am passes, no call from anyone. Called the company, said they will call the driver and call me back to let me know what’s going on. Didn’t receive a call back.
Driver eventually called said they were 40 minutes away. 1 hour passes, still nothing. Rang the company they don’t know what’s going on but will call me back. Didn’t call back.
I called the driver and asked where they were he was and he hadn’t left but will be on their way soon.
11.30am still nothing, rang the co...
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Really disappointing
Really disappointing. As nice as they movers were they were slow so the cost blew out. Two pieces of furniture ruined with the tape they used and absolutely no response to my email or call. Not even an apology let alone an offer of compensation. I sent a follow up email to [Name Removed] and a left a message with his staff and they’ve been ignored. I would never recommended this company. One of the most disappointing experiences I’ve had with a business in a long time.
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Great experience
Our move was on time & efficient. Both Bruce & Abou were polite & hardworking & took care wrapping our items in protective layers before loading the truck & unloading into storage. We were impressed
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- 2 reviews
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Excellent experience
Holloway's assisted us in planning the office move as well as executing the packing, transportation and storage. The team was polite, efficient and always on time and were flexible with additional requirements.
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