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Alligator Cleaning

Alligator Cleaning

Alligator Cleaning
2.4

8 reviews

Positive vs Negative
25%75%
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Rates and Fees
2.2
Job Satisfaction ?
1.7
Timeliness
1.8
Brand Manager for Alligator Cleaning? Claim your listing.
8 reviews
Gary
GaryVIC
 

Bhaumik did a great deep cleaning. He was a very patient man.

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Anonymous
Anonymous2 posts
  Verified

The cleaner was consistently late, did a poor job, and left early. Her boss came and corrected her behaviour, after which she stayed almost the whole time and did a much better job, even if her attitude was passive aggressive afterward. I didn't enjoy the experience so I left. The person on the phone tried to suggest I should have brought it up earlier as they were unaware due to her entering the wrong times in her records. Show details

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JSTE
JSTEVIC75 posts
 

They won’t leave me alone. I have repeatedly told them I want nothing to do with them but the harassment is out of control. Stop contacting me. Enough is enough. Leave me alone.

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Margarite Aviva I.
Margarite Aviva I.VIC4 posts
 

The team are so professional and thorough I thank you very much for such a wonderful service provided the best service ever

sariah i.
sariah i.VIC2 posts
 

The worst, don't use them – The male and female were booked for a 6 hour spring clean, the boss had told me the list they would clean. They were nearly an hour late abd took nearly an hour lunch and tgought it was part of the 6 hours. They barely did anything, example the man spent 3 hours in our tiny bathroom and left it so filthy. They demanded 3 hours extra pay to finish… Read more

the job, but then packed up and said oh well the next cleaners can finish the job. I was charged $280 for carpet cleaning even though the website charges $130. The man didn't want to do it, I had to keep telling him to do the job, he was so sulky and lazy with it. They then charged hundreds of extra dollars, telling me that I had agreed to it.

Jodie W.
Jodie W.2 posts
 

Don't hire especially for those who don't have a voice – Not very clean at all and charge for hours they don't work

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Diamond L.
Diamond L.VIC
 

Their advertising is good, the service is APPALLING! – My experience was horrendous. I had one female, one male. Booked them for 3 hours which equated to 1.5hrs with 2 ppl working. They claim to dust, wipe over, leave the kitchen sink & stove top sparkling and the recycling bin empty but OMG.....they didn't deliver anything remotely like this. She basically did zero, he did a few bits and pieces but… Read more

nothing like their blurb says. Have a look at the photos. These weren't taken BEFORE they arrived, this is how my kitchen was LEFT. Mind you, there's only one tiny kitchen/family room, one toilet and one bedroom to tidy up in 3 hours. I don't know how they have positive reviews on their Facebook page, unless they get friends to write them and don't publish the negative feedback. The result was appalling, and I'll never engage their "services" again, nor recommend them to anybody. They state they have "professional, highly skilled, experienced cleaners" but clearly they're clueless. The company should demonstrate what proper "house cleaning" entails and provide exactly what they guarantee!! Disgusting job, absolutely foul.

Alan
Alan7 posts
 

9 hours for a studio unit – Charged nine hours for my studio I surprise visited and no work was done Refused to leave until I paid What work was done was very very poor Dirt everywhere Asked for refund Refused Not one dollar Owner couldn’t be contacted wouldn’t give mobile Broke my outdoor setting and Christmas tree Avoid them and very unpleasant

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