Inner City Maids

This is the first time I’ve used Inner City Maids and I’m so impressed!! My cleaner Daisy was fantastic, my house is spotless! Truly went above and beyond. Thank you Daisy! Show reply

Absolutely fantastic experience with Gina! She is hands down the best housekeeper I’ve had. Incredibly quick and efficient, without compromising on quality. Everything was cleaned to such a high standard, with amazing attention to detail. I’m so impressed with the results and couldn’t recommend Gina more highly! Show reply

I use Inner City Maids every 6-8 weeks for a once off clean and they always do a great job at a reasonable price. My most recent clean by Daisy K - Daisy did a wonderful job and was courteous and polite. Very happy with this service Show reply

I previously left a positive review on Google, because we appreciated Ana Vieira's weekly cleaning. Unfortunately, I’m disappointed by how our service has ended. I requested a same-day reschedule and was charged a $75 cancellation fee. I understand that late changes affect a cleaner’s income. Given the flexibility shown previously, I politely… Read more

asked for a one-off waiver and clarification of the policy. We had also been understanding when Ana needed to cancel on the day due to illness.

The company declined my request and informed us that Ana would no longer clean for us, cancelling all future appointments. They cited “recurring short-notice changes.” For context, we have requested short-notice changes only twice in total.

We valued the relationship and would have welcomed a conversation about firm scheduling expectations going forward. Instead, we were told the service had ended.

Ana’s cleaning was appreciated, but the handling of this situation left us feeling that the goodwill we’d built counted for very little. A disappointing end to a service we had happily recommended.

i decided to give this mob a go and am disappointed with the service i received. The cleaner i was allocated stated the shower floor was clean, when it wasn't and then tried to tell me they are permanent markings, i beg to differ, however when i made her clean it, guess what the marks came off, the coverings on my furniture were not straightened… Read more

out, areas were missed for dusting like the bedroom and lounge-room, mirrors were done but only after i had to keep reminding her, did not empty the bins and put fresh bin liners in,spent more time on the phone than actually doing her work, i am paying for a service and i expect a level of service, i have a standard of clean and if someone claims they have cleaned, then it should be clean, wont be using this mob again, going back to my old cleaner, at least after they did it, the house looked clean..... and amongst all that deliberately took her time just so i had to pay extra, i had to keep checking to see what she was doing, that should not be my role.......... overall a very disappointing experience,,,,,,,,,,,,,,i located the list of what was supposed to be done according to their website. I paid for the 2hours, charged way too much for the service provided....... All Rooms: ✔️ Furniture Dusted - not at all ✔️ General Straightening - not completed ✔️ Floors Vacuumed/Mopped Cleaned - areas missed and floor not mopped properly ✔️ Mirrors Cleaned - yes but only after i requested and had to remind Bathrooms: ✔️ Cabinet Exterior Cleaned - yes ✔️ Countertop/Sink Cleaned - yes ✔️ Fixtures Cleaned - poorly done ✔️ Shower/Bathtub Cleaned - i had to keep reminding ✔️ Toilets Cleaned/Sanitised - yes ✔️ Empty Bin & Put New Bin Liner - No Kitchen: ✔️ Appliance Exteriors Cleaned - somewhat ✔️ Cabinet Exterior Cleaned - yes ✔️ Countertop/Sink Cleaned - somewhat ✔️ Cooktop and Splashback Cleaned - not really areas missed ✔️ Table/Chairs Dusted - No ✔️ Empty Bin & Put New Bin Liner - No

Cancelled 3x at the last minute (1-2 hr before the job starts)!! – Cancelled 3x at the last minute (1-2 hr before the job starts)!! We rely heavily on cleaners, so if they don't come and at the very last minute, our lives are disrupted! And it was disrupted! To note: The cleaners and the agency were professional and polite. When the cleaners came, they did the job properly. But 3x cancellations, at the last minute, in the span of 2-3 months, is too much. Show details

Have used Inner City Maids on several occasions when house is getting out of control and great to have it cleaned and back to its best. Cleaner just got on with the job and know what to do, easy to book and all went according to plan Show reply

My cleaner Marcella Reveco is absolutely amazing! I transferred from another company and it's my first time using inner city maids, I was looking for quality and consistency. I'm happy to say I think I found the one! I would happily pay what I feel is a fair price for such a high quality clean. Show reply

Emma was right on time, friendly, professional and thorough. She did a fantastic clean on her first time and always smiled. Look forward to future regular cleans with her. Inner City Maids are a reliable, trustworthy, communicative cleaning company. Show reply

Easy to understand pricing and website. Very responsive and easy to organise. We had Victoria come out for a full day of cleaning, and I'm still finding surprises of things she cleaned! Super thorough, and was very impressed she made it through our long list. Would definitely book again. Show reply

After a great first experience, I used Inner City Maids for a second deep clean and I am just as happy as I was the first time around. Shout out to our cleaner, Cinthya, who was amazing cleaning our house but also was so friendly to my dog as well. Booking was simple, I was connected to Cinthya quickly, and the results are amazing. Thank you to Cinthya, and the crew at Inner City Maids. Show reply

Our cleaner was fantastic. They arrived on time, communicated well and did a great job of cleaning. This was the first time I have used a cleaner and will be using them again going forward. Show reply

Regan was great. She cleaned my shower extremely thoroughly, it looked better than after the previous clean I'd had, and better than when I'd moved in as well. Everything else was great too, she was really friendly and communication was smooth. Show reply

I've been very happy with Gislani's cleaning services. She is always punctual, communicates well, and consistently does a fantastic job. It's clear that she takes pride in her work, and I can always rely on her to leave the house looking spotless. Gislani is friendly, professional, and a pleasure to deal with. I highly recommend her to anyone looking for a trustworthy and thorough cleaner. Show reply

Silvia did such an amazing job today! She worked incredibly hard and didn’t stop the entire time. She was also so lovely, friendly and an absolute pleasure to have around. I’m so happy with the job she did and would definitely recommend her. Thank you, Silvia! Show reply

Couldn’t be happier with our cleaner, Rhoda! She was so lovely, friendly and easy to communicate with, and did such a thorough job cleaning our home. She was really efficient with her time but still paid attention to all the little details. Rhoda was also great with my dog, which I really appreciated. Our home was absolutely spotless and it was such a pleasure having her here - can’t wait to have her back every fortnight ✨ Show reply

Great experience from booking until cleaning job was finished. Excellent communication from the company and from Silvia. Very thorough cleaning, would highly recommend. Show reply

Inner City Maids are responsive, they provide excellent customer service and their rates are very reasonable. Our cleaner, Catalina, was great. She was thorough, got in to the job and got on with it. Thank you Inner City Maids and Catalina! Show reply

Manuela is awesome! She did such a great job. Great communication. Her proactiveness with the limited brief i gave her was impressive. She takes a lot of pride in her work and did a lot of cleaning. I would specifically ask to book her again.10/10. Manuela will receive a tip from the company for my review. I didn't receive any discount for the review. I think it's great the company will pay the tip as she deserves it. Show reply

Fumie arrived early, and instructions for cleaning were easily followed. I arrived home after 4 hours to a beautiful clean apartment with all requests covered, thank you Show reply

Fiona is absolutely fabulous — the best cleaner we’ve ever had. She’s thorough, reliable, and leaves our home sparkling every single time. Such a pleasure to deal with and genuinely cares about the details. Highly recommend. Show reply

Rossella has been cleaning my home for just over a month and I could not be happier with her work! She is extremely punctual, professional and does flawless work. Show reply

Tatiana did an amazing job at cleaning my apartment for an end-of-lease clean. She was punctual and communicated with me throughout the day with updates. Her attention to detail was great as the apartment was spotless. I\'ll definitely be reaching out to her and Inner City Maids again! Show reply

I had a great experience with inner city maids, it was so easy to book, the price is reasonable and the maid they sent, Agathe, was fantastic. She was very thorough, friendly and polite. Highly recommend! Show reply