Inner City Maids

Thank you Mary! As always, punctual & ready to get to work straight away & always thorough. I love how you make me feel like my house is a hotel especially with the way you fold my towels & make the beds. Show reply

Loved yesterday’s clean by Inner City Maids. Communication was clear, Macarena arrived on time and she did a beautiful job. By the time she finished the whole house was sparkling. Show reply

Lina has been our cleaner for the past 18 months and we couldn't be happier with her. She always arrives on time, she always greets our dogs with a pat (they love her) and she works steadily and thoroughly for four hours, leaving our house perfectly clean and tidy. If we or she need to move our cleaning day, she always contacts us early to reschedule and it is never a problem. We are very happy with the service from Lina and Inner City Maids. Show reply

I have been using Inner City Maids for a month or so now. They were fast and accommodating of my requests when assigning a cleaner, and so far GA has been wonderful. Does a wonderful job keeping my place clean and takes the load off me. Show reply

i decided to give this mob a go and am disappointed with the service i received. The cleaner i was allocated stated the shower floor was clean, when it wasn't and then tried to tell me they are permanent markings, i beg to differ, however when i made her clean it, guess what the marks came off, the coverings on my furniture were not straightened… Read more

out, areas were missed for dusting like the bedroom and lounge-room, mirrors were done but only after i had to keep reminding her, did not empty the bins and put fresh bin liners in,spent more time on the phone than actually doing her work, i am paying for a service and i expect a level of service, i have a standard of clean and if someone claims they have cleaned, then it should be clean, wont be using this mob again, going back to my old cleaner, at least after they did it, the house looked clean..... and amongst all that deliberately took her time just so i had to pay extra, i had to keep checking to see what she was doing, that should not be my role.......... overall a very disappointing experience,,,,,,,,,,,,,,i located the list of what was supposed to be done according to their website. I paid for the 2hours, charged way too much for the service provided....... All Rooms: ✔️ Furniture Dusted - not at all ✔️ General Straightening - not completed ✔️ Floors Vacuumed/Mopped Cleaned - areas missed and floor not mopped properly ✔️ Mirrors Cleaned - yes but only after i requested and had to remind Bathrooms: ✔️ Cabinet Exterior Cleaned - yes ✔️ Countertop/Sink Cleaned - yes ✔️ Fixtures Cleaned - poorly done ✔️ Shower/Bathtub Cleaned - i had to keep reminding ✔️ Toilets Cleaned/Sanitised - yes ✔️ Empty Bin & Put New Bin Liner - No Kitchen: ✔️ Appliance Exteriors Cleaned - somewhat ✔️ Cabinet Exterior Cleaned - yes ✔️ Countertop/Sink Cleaned - somewhat ✔️ Cooktop and Splashback Cleaned - not really areas missed ✔️ Table/Chairs Dusted - No ✔️ Empty Bin & Put New Bin Liner - No

Cancelled 3x at the last minute (1-2 hr before the job starts)!! – Cancelled 3x at the last minute (1-2 hr before the job starts)!! We rely heavily on cleaners, so if they don't come and at the very last minute, our lives are disrupted! And it was disrupted! To note: The cleaners and the agency were professional and polite. When the cleaners came, they did the job properly. But 3x cancellations, at the last minute, in the span of 2-3 months, is too much. Show details

Terrible clean – We went with this company as we needed to have our house cleaned urgently. The cleaner arrived on time which was the only good thing they provided. I can not even call this a clean as it the cleaner was just pushing the dust and hair around with no attempt to clean it. He started at the guests' bathroom (which is 2 m2) and spent there 45 mins, and… Read more

we have 3 bedroom 2 bathrooms...

We really wanted this to work and made the cleaner as comfortable as possible, but it was just abysmal - incredibly unprofessional and not skilled. I would not recommend.

Paula, an independent contractor for Inner City Maids, is standout at her job. Her cleaning was flawless and thorough. All the other good stuff too - punctual, courteous, friendly. My home is sparkling - I am really pleased with the one-off clean she has done for us. Thanks Paula. Show reply

Gina did an absolutely wonderful job cleaning my home. Not only was everything spotless, but she also cleaned areas I hadn't even realised needed attention. The house feels incredibly fresh, clean and welcoming, and it's clear that Gina takes great pride in her work and pays attention to the little details. I was genuinely impressed with the… Read more ·  1

quality of the clean and the care she put into it. I would highly recommend Gina to anyone looking for a reliable, thorough and professional cleaner. The booking process through Inner City Maids was also incredibly quick and easy, making the whole experience seamless from start to finish.

My first time using inner city maids and I’m really pleased. Giovanna was on time, communicated via msg before and did a good job cleaning my one bedroom flat. Show reply

Giovanna Campos did an amazing job cleaning my home, she was extremely thorough and left everything spotless. Great communication and friendly service. Would definitely recommend! Show reply

I am impressed with this service. It took around 48 hrs from the moment I enquired, for InnerCityMaids to connect me with Tatiana for a clean at my inner suburbs apartment. Tatiana did an excellent job and made a huge difference in just three hours, and communicated well to ensure target areas were to my satisfaction. I would recommend Tatiana to my friends and family. Show reply

Juliana Castro has been a fantastic and reliable cleaner. She has ensured she maximises as much cleaning as possible in the agreed timing and manages to complete everything I ask of her as a priority. She is also very friendly and quietly carries on with the job during her time here. Show reply

We’ve been using Maria for more than 18 months now and she’s absolutely fabulous. Always on time, always does an excellent time and most importantly she’s absolutely amazing with our pets. Once we were even running late home from a holiday and she fed the cats for us. Couldn’t recommend her enough! Show reply

I’ve been using Maria Varon for the past six weeks (three cleans so far) and have been really happy with her work. After trying a few cleaners that just weren’t the right fit, it’s been great to find someone reliable who does a thorough clean. The house is always left looking lovely, and she’s been professional and friendly throughout. I’ve been very pleased with the service so far. Show reply

I’ve had a great experience with Inner City Maids. They’ve been great communicators and the service provided has always been fantastic. Juliana is a wonderful, trustworthy cleaner. Show reply

Camila is a very pleasant, friendly, timely, and expert cleaner. I am so blessed that she arrives on time every fortnight and leaves the place looking and smelling beautiful. Show reply

We have been using Inner City Maids for a few months now and I have to say our regular cleaner Cindy is the best! She is thoughtful, thorough and takes the time to make sure our house looks the best it can. Thank you Cindy we look forward to seeing you every fortnight! Show reply

We feel so fortunate to have found our weekly cleaner through Inner City Maids in Melbourne! We 100% trust Natalia Payacan with our home in Kensington because she never fails to get the job done with warmth, attention to detail and efficiency. She’s punctual, communicates well across all mediums, and always shows up with a smile on her face that… Read more ·  1

brings energy as well as a sense of calm.

When we go on vacation we know that she’ll continue to do her job as expected, and even go the extra mile to make sure our home feels lovely to come back to. Thank you, Natalia!

I’ve been using Inner City Maids for just over 1yr, and I’ve found them to be consistent and reliable. Maria does a great job cleaning my 2bdrm apartment in the time allowed - I only book for 2hrs when 3hrs is recommended, and only fortnightly. My apartment looks spotless when I arrive home, floors & surfaces are thoroughly cleaned, lounge is… Read more ·  1

tidied & my bed is made, and always communicates if she is ever delayed, or needs to change days/times - on the odd occasion that I haven’t been able to change times, Inner City Maids have been able to organise a replacement for me. But most importantly she is friendly, polite, & trustworthy - I would definitely recommend to others.

So grateful to have found Maria who gifts us with a sparkling, fresh home each fortnight! She is great to communicate with, reliable, has high work standards and is such a lovely and warm person. We love Maria and would recommend her services to all ❤️❤️ Show reply

Natalia does an amazing job cleaning our home fortnightly. She is always on time, efficient, and a pleasure to deal with—nothing is ever too much trouble. Her work is of a very high standard, with thoughtful finishing touches that really make a difference, such as folding blankets and towels, fluffing the couches, and even folding the toilet… Read more ·  1

paper! Natalia is reliable, flexible, responsive, and an excellent communicator. We are truly grateful to have her looking after our home.

I would highly recommend "Inner City Maids" I found them on google and was a bit nervous but they have a really good model, sending text reminders and promptly responding to queries. Moreover, the cleaner they sent, NATALIA PAYACAN, is really wonderful. She is such a friendly person and an AMAZINGLY thorough cleaner and she works so super hard. Show reply

Tatiana supports me with cleaning in what is an unusual four-level home, with bathrooms or powder rooms on every floor. Because rooms are cleaned on different days, clear communication is important—and Tatiana is excellent at keeping track of what needs doing. We also have a range of special surfaces that require specific products and careful… Read more ·  1

handling. I trust Tatiana to understand these requirements and to clean each area appropriately.

I am often not at home during the scheduled cleaning time, but Tatiana works confidently and independently, completing the job thoroughly without needing supervision.

I am extremely happy with Tatiana’s work, personality, and capabilities, and I highly recommend her services.