Inner City Maids

Fiona is absolutely fabulous — the best cleaner we’ve ever had. She’s thorough, reliable, and leaves our home sparkling every single time. Such a pleasure to deal with and genuinely cares about the details. Highly recommend.

Rossella has been cleaning my home for just over a month and I could not be happier with her work! She is extremely punctual, professional and does flawless work.

Tatiana did an amazing job at cleaning my apartment for an end-of-lease clean. She was punctual and communicated with me throughout the day with updates. Her attention to detail was great as the apartment was spotless. I\'ll definitely be reaching out to her and Inner City Maids again!

I had a great experience with inner city maids, it was so easy to book, the price is reasonable and the maid they sent, Agathe, was fantastic. She was very thorough, friendly and polite. Highly recommend!

Highly recommend Namgay! She had great communication from start to finish, arrived on time, and was very thorough. She paid close attention to the areas I wanted her to focus on and did an excellent job. I’m very happy with the clean and would definitely use her services again. Show reply

Great clean, very happy with the end result Albina knew her job and just got on with it. Easy to organise and very reasonably priced for what we got and peace of mind Show reply

i decided to give this mob a go and am disappointed with the service i received. The cleaner i was allocated stated the shower floor was clean, when it wasn't and then tried to tell me they are permanent markings, i beg to differ, however when i made her clean it, guess what the marks came off, the coverings on my furniture were not straightened… Read more

out, areas were missed for dusting like the bedroom and lounge-room, mirrors were done but only after i had to keep reminding her, did not empty the bins and put fresh bin liners in,spent more time on the phone than actually doing her work, i am paying for a service and i expect a level of service, i have a standard of clean and if someone claims they have cleaned, then it should be clean, wont be using this mob again, going back to my old cleaner, at least after they did it, the house looked clean..... and amongst all that deliberately took her time just so i had to pay extra, i had to keep checking to see what she was doing, that should not be my role.......... overall a very disappointing experience,,,,,,,,,,,,,,i located the list of what was supposed to be done according to their website. I paid for the 2hours, charged way too much for the service provided....... All Rooms: ✔️ Furniture Dusted - not at all ✔️ General Straightening - not completed ✔️ Floors Vacuumed/Mopped Cleaned - areas missed and floor not mopped properly ✔️ Mirrors Cleaned - yes but only after i requested and had to remind Bathrooms: ✔️ Cabinet Exterior Cleaned - yes ✔️ Countertop/Sink Cleaned - yes ✔️ Fixtures Cleaned - poorly done ✔️ Shower/Bathtub Cleaned - i had to keep reminding ✔️ Toilets Cleaned/Sanitised - yes ✔️ Empty Bin & Put New Bin Liner - No Kitchen: ✔️ Appliance Exteriors Cleaned - somewhat ✔️ Cabinet Exterior Cleaned - yes ✔️ Countertop/Sink Cleaned - somewhat ✔️ Cooktop and Splashback Cleaned - not really areas missed ✔️ Table/Chairs Dusted - No ✔️ Empty Bin & Put New Bin Liner - No

Cancelled 3x at the last minute (1-2 hr before the job starts)!! – Cancelled 3x at the last minute (1-2 hr before the job starts)!! We rely heavily on cleaners, so if they don't come and at the very last minute, our lives are disrupted! And it was disrupted! To note: The cleaners and the agency were professional and polite. When the cleaners came, they did the job properly. But 3x cancellations, at the last minute, in the span of 2-3 months, is too much. Show details

Terrible clean – We went with this company as we needed to have our house cleaned urgently. The cleaner arrived on time which was the only good thing they provided. I can not even call this a clean as it the cleaner was just pushing the dust and hair around with no attempt to clean it. He started at the guests' bathroom (which is 2 m2) and spent there 45 mins, and… Read more

we have 3 bedroom 2 bathrooms...

We really wanted this to work and made the cleaner as comfortable as possible, but it was just abysmal - incredibly unprofessional and not skilled. I would not recommend.

Diana is a lovely, thorough cleaner and she is very good with pets. I’ve used this service for a few years and have almost always had a positive experience, and of the few long-term cleaners, they’ve all been perfect. Show reply

Karina always does a perfect job cleaning our home, she's efficient and has a close attention to detail. We've had multiple cleaners with Inner City Maids and other companies and Karina is by far the best we've had! Show reply

Macarena has been cleaning my house for some time now. She always does an excellent job and acts on any feedback or suggestions I make. Highly recommended agency and, of course, Macarena is brilliant. Show reply

2nd time booking a one-off clean. Our cleaner Rosario did an excellent job on the bathroom, kitchen and laundry, and our tricky to clean shower is sparkling! She arrived on time & was very thorough & conscientious. The company was really responsive & it's such an easy process. Will absolutely book again. Show reply

Rachel is very responsive to feedback and has excellent communication skills. She has improved and is now is familiar with the routine. Happy with her work ethic and highly recommend. Show reply

Gloria is very proactive, doesn’t need to be told what else to do. She is always thinking of what to do next. She pays attention to details, and leaves the house in perfect condition. Show reply

Really thorough and professional clean by Angela Gutierrez. Our floors, bathroom and kitchen look perfect and it's so helpful having that taken off our plate with a newborn. Show reply

I had a great experience with Inner City Melbourne Cleaning. Daniella was kind, efficient, and paid great attention to detail. Everything was left spotless, and I really appreciated her professionalism. Highly recommend! Show reply

Since January, I have employed a young woman through Inner City Maids for a fortnightly clean of my small flat. Recently she helped me out with an extra hour each session. The entire process from the beginning through the temporary schedule change has been totally straightforward and effortless for reliable, excellent services. I confidently recommend Inner City Maids. Show reply

Cindy my cleaner arrived on time and did an excellent job for an end of lease clean. She was easy to communicate with and even cleaned the stained oven door 4 times to get it as clean as it could be. Show reply

So happy with the cleaning service! They got straight to work and were super efficient. Communication was excellent throughout, making the whole process seamless and stress-free. 5 stars! Show reply

Thank you Mary! As always, punctual & ready to get to work straight away & always thorough. I love how you make me feel like my house is a hotel especially with the way you fold my towels & make the beds. Show reply

Paula, an independent contractor for Inner City Maids, is standout at her job. Her cleaning was flawless and thorough. All the other good stuff too - punctual, courteous, friendly. My home is sparkling - I am really pleased with the one-off clean she has done for us. Thanks Paula. Show reply

Gina did an absolutely wonderful job cleaning my home. Not only was everything spotless, but she also cleaned areas I hadn't even realised needed attention. The house feels incredibly fresh, clean and welcoming, and it's clear that Gina takes great pride in her work and pays attention to the little details. I was genuinely impressed with the… Read more ·  1

quality of the clean and the care she put into it. I would highly recommend Gina to anyone looking for a reliable, thorough and professional cleaner. The booking process through Inner City Maids was also incredibly quick and easy, making the whole experience seamless from start to finish.

Loved yesterday’s clean by Inner City Maids. Communication was clear, Macarena arrived on time and she did a beautiful job. By the time she finished the whole house was sparkling. Show reply