Absolute Domestics

I work for Absolute Domestics who have provided me with work that makes me happy. They find the clients for me and now I have a full roster. Communication and support is fantastic and I love how the app works where I can pick and choose jobs. Thank you for the opportunity to enjoy my work. Show reply

With the right cleaner, you'll shine! – Vijay and Anjana became family after cleaning our home for many, many years. They were always on time. They always did a good job. They were always open to constructive criticism. They were Honest. They were Polite. They were... just perfect. Oh... and our ferocious watchdog absolutely loved them. Show details ·  1

Cleaning Was Ok – I booked with this service to get my oven and dishwasher cleaned as the previous owners didn’t maintain the apartment that well. I had Niraj and Bigyan clean my oven and dishwasher. After a couple of weeks I decided to take a better look at the oven and dishwasher and I noticed some residue left behind on both appliances. They needed to spend a… Read more ·  1

bit more time cleaning these appliances and making sure there was no residue left behind. They were ok but I was slightly disappointed.

It was good. We are happy with the cleanings – I am happy with the whole service. He was polite and hard working. He trys his best . I had other cleaners with a bit cheaper price but they did not work good. Show reply

Cleaning – Well I have been doing business for 12 months plus, and my cleaner Lynee has done most of the cleaning. The cleaning is up to the standards but does not lift the items but just wipes around them, items such as the toaster does not lift it so leaving all the crumbs under it.

I have been using this cleaning service (Clean Homes) on a regular weekly basis to support my brother, who has a disability. Previously, we had a regular cleaner who was consistent, tidy, and carried out thorough, spotless cleaning, which we were very satisfied with. Recently, the regular cleaner was replaced with a new cleaner. Unfortunately,… Read more

the quality of the recent clean did not meet the standard we were used to. The bed sheets were not properly fitted, and there was visible dust and debris remaining on the floors and around furniture, despite being advised that vacuuming and mopping had been completed. Photos were taken to document this.

I also noticed that the cleaner appeared unfamiliar with using common household cleaning tools, such as a Dyson V8 vacuum and mopping with a microfiber cloth. These are fairly standard cleaning tools, so this was a concern. During the visit, the cleaner mentioned that she is a student and only works a few hours a week, which gave me the impression that a less experienced cleaner may have been assigned to this booking.

Based on this experience, this cleaner may not be the right fit for our needs. I'm exploring other companies/recommendations.

I did not realise initially that you the client need to supply absolutely everything yourself. All equipment. All cleaning products. I don't think that was made clear. I was also quoted $113 for 3 hours in writing by the area coordinator but charged $130 by the actual cleaner. The first couple of times she came, I was at work. The clean seemed to… Read more

have been done well. The beds were made which I liked as a lot of cleaners don't do that. However communication with the cleaner was not the best. After the 2nd clean, I found 2 old towels saturated and filthy in the laundry sink. I thought oh maybe she thought they were rags and used them to clean with. On about the 3rd time she came, it just happened that I was not at work. I did go out just before she started though so as not to be in her way and then returned about an hour and 45 minutes later to find her gone. When I went inside the house, the kitchen floor had clearly not been touched. I took a photo and sent it to both the cleaner and the area coordinator. I also questioned the time spent as I'm sure she would have charged me the $130 if I didnt. In addition to this I found good towels in the laundry sink, not old ones that could be mistaken for rags, saturated and filthy. In response to my query about the kitchen floor she said "You don't even have a proper mop!" I asked her what kind of mop I should have and suggested I could try and get one before the next clean. Clearly not wanting to discuss anything she just replied with "Just pay me $100." The area coordinator did not respond to my complaint. I would not use this company again.

can’t even begin to describe how much stress this company has put me through and continues to put me through. Had a week to clean a 2 bedroom flat. Paid $260 the first time, but wasn’t clean, went back and cleaned ourselves a bit, asked for the problems to be rectified, paid another $260, still not clean. Had to give the keys back and paid $600… Read more

more to get an actual cleaner after the owners spent all day trying to clean what still wasn’t clean. After giving feedback about how disappointed and distressed I was their response was to call me and lecture me about a “miscommunication” before even looking at the photos of the place that had had been “cleaned” twice and was still not clean. Several cupboards weren’t even looked in and there was still skirtings, floors and windows that hadn’t even been touched. I don’t even understand how he managed to make it dirtier, but did and we’re still paying the price. I know I often get taken advantage of because of my disability but this just broke me and it’s still not over

Never use this company. We paid for the premium service (4 hours) to clean our new home, 4 days prior to moving in. We checked what needed to be cleaned of the vacant home at the presettlement inspection the day prior to the clean. We requested the small kitchen and bathroom have thorough cleans, including inside the cupboards so that we could… Read more

move straight in. We even said don’t worry about the floors.

We’re not actually sure what the cleaner did other than dust the inside of the cupboards. I sent videos of the condition of the home and the 20 seconds it took to scrub the cupboard interior with a cleaning wipe. The kitchen is relatively new and It’s not hard work but I have a toddler and baby and no help so this was the one thing we needed done.

Absolute domestics said that as we did not send through a video within 48 hours they will not guarantee the work, they also confirmed they do not themselves guarantee the work, they ask the cleaner to, and they can of course refuse. I sent a polite email about these issues and after no resolution went to use the feedback/review link, only to find it had been disabled. . .

Do yourself a favour and hire any other company or cleaner.

Absolutely terrible. They have no direct phone number which is a huge warning sign. There phone number that is advertised is his for an Answering service, you aren’t able to speak directly to a person. Please beware of this agency. False advertising… Read more

and made me pay up front for a general house clean but the cleaner didn’t actually do the clean. They refused to refund and won’t honour their guarantee on their site. The photos and videos attached are only a handful of what I have. Please contact me for more information.