Reviewer Photos & Videos
My cleaner was the most awesome cleaner
I had cleaning done with Sonia. She was absolutely awesome. Nothing was too much trouble. Her attention to detail was fabulous.
I also have an indoor fur baby (a cat). He is indoors only. She even got on beautifully with my cat.
On time fabulous cleaner. Could not ask for a better cleaner.
I have had a cleaner for the last 20 years...she was by far the best.
- Absolute Domestics ACT, Canberra
- Verified customer
A job well done
I was very happy with the cleaning job done at my small apartment. very thorough and professional! I would recommend absolute domestics to anyone looking for a cleaning service in canberra.
Misleading advertisements and unprofessional subcontractors.
This company advertises 3 hours of ’spring cleaning’ only to send you information AFTER booking that it will be split between the number of people. This meant that the 2 people who came both only cleaned for 1.5 hours even though I had told them I required 4 bedrooms and 3 bathrooms cleaned.
In order to amend this misleading advertisement, the company will send you a ‘follow up email’ explaining this ‘time split’. However, in my case I did not even receive this email until AFTER the cleaners had arrived and started cleaning.
If I was advised...beforehand I would not have used the services because there has definitely not been sufficient time to clean the 4 bedrooms and 3 bathrooms that I had listed in my original request and there was no mention by anyone in the entire process from the company itself to the subcontractors that I was directed to of this. The equipment that was used was subpar, definitely not sufficient for a spring clean, and although the cleaners were good, due to the equipment they were unable to clean my house to an acceptable standard leaving my floors wet from mopping and stained. They were also late to our appointment arriving at 10am when our original agreed time was 8:30am and I attribute this to the organisation of this company not having enough staff for cases where additional hours are required to be added on by clients (which I assume is frequent given their misleading advertising). Furthermore, the two contacts I was provided with were not the actual cleaners either requiring ANOTHER process to contact the actual cleaners. This second subcontractor did not even know that the cleaners were late until I contacted them myself and only then did they try to reach their ‘staff’ or whoever they sent. Overall this has been an exceptionally unprofessional experience and has resulted in me having to either redo the work myself. Do not use this company.
My cleaner is super thorough.
Every job was done with aquracy and dedication. I am very impressed with how the cleaner conducted her job for the day. I never had to call her back to the job that I gave her to do.
Great Spring Clean
Romeo was my cleaner for the Spring Clean I needed after having some trades through my house. He did a great job and left my home looking and smelling fabulous. Easy to organise through Absolute Domestics and a reasonable price.
Very meticulous and left the house sparkling clean despite such a big job of a spring clean! Mick & James were particularly great with all the requested details & even offered suggestions to make it more clean!
Quality work at reasonable rates
We have a large 5 bed house with 3 teen adults and associated friends. Requiring a save me every week with a factory reset. Our cleaner was prompt, efficient and extremely helpful. I highly recommend Absolute's Domestic service
Great service, always there & leaves the house fresh & well cleaned
Our cleaner through Absolute Domestics we had for the last couple of years has been very efficient, never missed a cleaning day, and did a thorough job from top to bottom. She made life easy for us, great value! We moved house, and she continued to clean for us in the new suburb, which was a little further away. Very reliable & trustworthy.
professional, efficient and a lovely woman.
My cleaner arrived she turned out to be professional, efficient and a lovely woman. The standard of her work was terrific! I will look forward to her help in my house each time she comes.
Good value for money. Our cleaner was trustworthy (with paper documentation) and followed instruction. communication via the notebook works well. On occasion there were small issues where things had been missed or not done properly, but it was rectified after raising the issue. I would recommend this service.
Sigourney the cleaning champion!
We have used Domestic Clean more importantly Sigourney for a few months following knee surgery.
What impressed me most with Sigourney is her proactiveness, kindness and can do attitude. We felt completely comfortable with her knowing she will take care and look after the house.
I was very satisfied with BRENDA who did an amazing job. She was thorough and nothing that I asked for was too much trouble, the house sparkled when she had finished .Thank you Brenda for working so hard .
My cleaner of the past three years, Dorothy, has been thorough, reliable and flexible when I needed to juggle days or hours. She is a delightful person and I trust her implicitly. I have appreciated the check ins from Absolute Domestics to ensure everything was going smoothly.
The cleaner started off fine, doing a generally good job. But after about 4-5 cleans they started putting dishes and cutlery away that were still wet, or dirty, and stand out the front of my home smoking a cigarette. I didn't complain about this because it was trifling. Then the cleaner fractured the glass cooktop, lied about it to AD and myself (you notice a 60cm fracture), and management declined to meet the cost because the cleaner denied it and that they wouldn't pay the cost of replacement because the cook top was old. I was extremely disappointed and will never recommend this company.
Mixed results and underwhelming
We want to leave a balanced review. We have used Absolute Domestics in both Australia and New Zealand. We have found that several issues tend to arise:
1. When the cleaners have been skilled and diligent then the first few cleans have been fantastic and it has been lovely and truly helpful coming home to a 'new' home. However, consistently we have found that the standard worsens and things are left undone / dirty etc.
2. On several occasions the cleaning has been absolutely unsatisfactory and disappointing. And communication with Absolute Domestics has not helped to resolve this.
We will therefore no longer use this service and would like others to understand these points so that they can make an informed decision.
The service provided by Absolute Domestics was wonderful. They made the process of finding a cleaner very easy. Our cleaner was professional and friendly. I would happily recommend this service.
Oh what a joy!
Over the many years Abdom has looked after my needs quickly and efficiently.
How wonderful is it to have a regularly clean house. Having 3 sons and hubby 4th child I need all the help I can get to keep it under control. Linda has been helpful, consistent and has been a friend. What a joy!
Very Professional and efficient and in the time frame stated. Very happy with the prompt service. Would be happy to recommend to anyone. Cleaners gave us time care and were very courteous
Josieanne was an incredible cleaner
Gets the job done well and often beyond my expectation. Nothing was too difficult for her. She was professional in her approach and I couldn't be more happier with her work.
Khadra was amazing! Super happy with this service. She paid attention to detail and really took her time to provide a thorough clean. Really happy with her work. Thank you
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Questions & Answers
Did cleaners bring cleaning products with them. ? Thanks
Hi I have a 4 bedroom 2 bath house 2 living areas in croydon, how much for 3 hours of cleaning fortnightly
Absolute DomesticsAbsolute Domestics
Hi Trace, to see our rates and the services we offer please go to www.absolutedomestics.com.au/services and enter your location. Our cleaners work to your instructions in the timeframe you allocate and we'd love to help with the cleaning. Regards, Absolute Domestics
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