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Absolute Domestics
- SA, Adelaide, NSW, ACT, Canberra, etc... · See All
- www.absolutedomestics.com.au
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- 5 reviews
- 3 likes
Absolute Domestics sent Stephanie and her husband to clean my house and they followed my instructions, I have children, so limited to non chemical products as I want to use, every cleaning products they used, They always communicate with me first, always remain professional. I got my house partially cleaned and all the areas they cleaned I feel I like I am living in a 5 stars hotel. All stainless steel taps sparkling clean and shining. Stephanie is friendly, high standard cleaner, I have had many cleaners before, but Stephanie and her husband are the best cleaner who I ever had. I will make sure they are my permanent cleaners.
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I worked for A.D for over a year, in which I was treated just like a number with my “area manager” that was in fact located on the other side of the country. When a client wrongfully criticised me, the company took their side and when I rescheduled with a few clients for various reasons, I was blocked from this tool and was told I had to pay the fee regardless of if I did the job or not. Absolute disgrace of a company, so not work for them.
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Hi Marls,
We sincerely apologise for the experience that you've described. I have been unable to find a cleaner profile under your name. Could you please send your details to feedback@absolutedomesti...
Read morecs.com.au because we would love to discuss this matter and receive further feedback from you.- 2 reviews
I am very pleased with the service he gave. My cancellation was not due to any dissatisfaction with his service. He was polite punctual and I always looked forward to arriving home after he had been. His cleaning standard was excellent
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Hi,
Thank you so much for your review! It is greatly appreciated. We are very glad that you have enjoyed the cleaning service provided by Absolute Domestics....
Read more Kind Regards, Absolute DomesticsAbsolute Domestics sent Stephanie and her husband to clean my house and they were very thorough and follow my instructions. I have children, so they limited to natural products as much as possible, every cleaning products they used was approved by me and they had very good and clear communication skills. They had very good customer services skills, I would highly recommend
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I booked a cleaner, got a text message that Elisha would contact me, however no phone call. I called them and they said they would contact her to call me. A short time later Elisha called me and I had a chat with her during the conversation I asked if she could provide me a receipt she replied I don’t have one but will buy one. I said awesome see you on the 18th for clean. A short time later I get a message informing me that Elisha was not going to do the job. I think this is bad business. I guess I’ll look elsewhere
- Timeliness
- Incentivised Review No
Hi William,
I have located your booking and the cleaner assigned. We are sorry for your experience regarding the turn-over of your first assigned cleaner....
Read more After you spoke to Elisha, she advised the Agency that she could not go ahead with your cleaning service because you were requiring a receipt and an ABN to claim the cleaning service back through insurance. Unfortunately, Elisha was not able to provide you with this and thought it best to hand the booking back for a more appropriate cleaner to take on. The Area Coordinator tried to contact you regarding this matter, but was unable to get through to you. This is why we sent an SMS to advise that Elisha could no longer continue cleaning for you. We apologise for the inconvenience and welcome you to call us on 1300364646 if you would be prepared to give us another go. As an agency with over 29 years in the domestic cleaning business, we have plenty of wonderful cleaners that are able to provide you with a receipt following the cleaning service. Kindest Regards, Absolute DomesticsA big shout out for our Cleaner Mr Steve Cameron. Steve has been a godsend. My house has never been so clean and my bathroom's are sparkling. He is also a very nice person, and dealing with the office has been a pleasure. Unfortunately we will be moving from the Central Coast to Newcastle and so today was Steve's last day with us, which is very sad. I would have no hesitation in recommending Absolute Domestics for their cleaning services
Many thanks Joanna O'Donnell.
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Hi Joanna,
Thank you for your wonderful review. We have passed this feedback onto your cleaner Steve Cameron, and I'm sure he'll be very happy to hear how much you enjoyed your cleaning service with him....
Read more If you ever require a cleaner in the future, please do not hesitate to give us a call on 1300364646. Kind Regards, Absolute Domestics- 2 reviews
Very pleased with service provided by "our" cleaner, strongly recommend
- Incentivised Review No
Highly recommend Nathan from Absolute Domestics.
Not only did he do a fabulous job on the house, he is punctual, respectful and patient (especially with my kids).
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My husband and I booked for someone to come and clean my father-inlaws place as he passed away and we thought it would be easier for someone to come in and clean he's granny flat . We were send a text with a lady's name and number and that she would contact as soon to arrange a time ( which we did not get , we called her) we had arranged for 8.30am Monday morning. I arrived at my father-inlaws property at 8am, at 8.45am none showed up so I rang the lady to see if she may have been lost, she didn't answer, 5mins later she texted me sorry I'm no...
Read moret coming to clean today as my son got sick last night. I called the main office to see what was going on, they said we'll call her and find out what's going on ( she did not answer them as well )we live an hour and a half away and I took the day off work for this . I understand the lady in the office did the best they could to get someone else but they couldn't. A phone call or a text letting us know that she was not coming would have been great . We would not recommend- Rates and Fees
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Hi Rob,
We are very sorry to hear you are disappointed with the cleaner that provided your service and we would love the opportunity to fix this for you. ...
Read more So that we can identify your booking, please email your contact details to feedback@absolutedomestics.com.au so that we can review the details of your service and cleaner provided. Kindest Regards, Absolute DomesticsFind out how Absolute Domestics compares to other House Cleaning Services
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Very good clean. Such a relief to have all the cleaning done so I can enjoy my free time. So worth it.
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- 5 reviews
- 1 like
The lady they sent me was kind and friendly. She did a thorough clean and took my stuff to the op shop.
- Incentivised Review No
Hi,
Thank you very much for your review! We appreciate the feedback and are glad to hear that you are enjoying your cleaning service with Absolute Domestics....
Read more Kind Regards, Absolute DomesticsVery professional cleaners who do a thorough job. Trustworthy and communicative.
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Hi Lynell,
Thank you very much for your review! We appreciate the feedback and are glad to hear that you are enjoying your cleaning service with Absolute Domestics....
Read more Kind Regards, Absolute DomesticsFind out how Absolute Domestics compares to other House Cleaning Services
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- 3 reviews
- 3 likes
I booked in with you guys and spent $300 on a spring clean plus a $50 call out fee. The cleaner was over an hour late. I was very specific in what I wanted done. My priority was all washing folded and move on to housework after that. When I came home only a quarter of the washing had been folded. I am still finding it shoved in cupboards in the wrong places where it doesn't belong. They did not achieve a thing in 4 hours.
Booked a different cleaner and the cleaner accepted the job and then didn't turn up on the 1st of August when asked. I then got a message saying a different cleaner was coming on the 8th, I don't know why when that's not what I asked for. Will not use this company again.
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Hi Tara,
We sincerely apologise that your service has turned out to be harder than it should be and that you have been left disappointed. As an agency with over 29 years in the domestic cleaning busi...
Read moreness, we clean thousands of homes throughout Australia every year and we certainly want you to love the service provided.The service and entire cleaners were extremely good and fully dedicated and the result of their work is fully satisfying
- Job Satisfaction
- Incentivised Review No
- 6 reviews
- 6 likes
I’ve used Absolute Domestics to source a professional cleaner and they’re without fail of an excellent standard. Highly recommended
- Incentivised Review No
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Hi Med,
We are so glad to hear about your wonderful experience with your cleaner, Stephanie. I will be sure to pass this feedback onto her! ...
Read more Kind Regards, Absolute Domestics