1,070 reviews
AI reviews summary
Pros
Verdict
The experience is defined by highly professional sales consultations and dependable long-term technical support. While a small number of instances involve scheduling delays or workmanship concerns, the prevailing feedback highlights efficient installations and transparent communication.
Receive up to 3 quotes with ProductReview.com.au
Reviews with attachments
Amazing Solar delivered a smooth and professional installation experience. Harry R and the team were excellent to deal with, providing clear communication from the initial quote through to final completion. Every step of the process was explained well, and any questions I had were answered promptly. Their responsiveness and willingness to assist… Read more · 1
made the whole experience stress‑free. The system has been performing reliably and meeting the expected output, and I appreciate the strong customer service that continued even after installation.
I recently had a solar battery system installed at my home by Amazing Solar, and the entire experience was excellent from start to finish. The process began with the sales executive, Mr. Stephan, who was extreamly helpful and guided me through every step. He worked hard to secure a very competitive deal for a 27.94 kWh Fox ESS battery paired… Read more · 1
with an 8 kW hybrid inverter, which I truly appreciate.
After that, the installation manager, Mr. Danial, took over and coordinated everything seamlessly. He arranged a highly skilled team consisting of Mr. Shubham, Mr. Jay, and Mr. Hemant. Their workmanship was outstanding—they were professional, efficient, and clearly very experienced. Impressively, they completed the full installation within just two and a half hours, maintaining top-quality standards throughout.
All compliance requirements were properly handled, and the entire journey—from negotiation and loan approval to final installation—was smooth and hassle-free.
I genuinely appreciate the teamwork, professionalism, and polite behaviour of everyone involved. I would highly recommend Amazing Solar to anyone looking for a reliable and stress-free solar solution.
Wishing the team continued success in the future!
I have installed a 6.6 kw solar panels with 5kw Goodwe inverter for my house in Feb 2025 through Amazing Solar. And in April 16 2026, I installed the Fox ess 41.93kw batteries with a 9.9kw inverter again through Amazing Solar, this company gives me confidence by my last experience. My salesman is Harry R. He is responsible and professional, he… Read more · 1
arranged an efficient and nice team to do the installation. They finished the job within 3 hours including cleaning up. I love the batteries size slim and good looking.I’m happy to introduce Harry R if you are looking for solar product.
Had productive conversations and emails with Patrick, Brad, Maya, Ana, and Glen throughout the entire process. Apart from needing to delay installation a day due to 45° forecast, The installation team completed installation the next day without any issues. Inspection was also organised within 1 week. So far all is working as intended. Show details · 1
Receive up to 3 quotes with ProductReview.com.au
I recently had a GoodWe ESA 40 kWh battery and 10 kW inverter installed by Amazing Solar Solutions. After having a very difficult experience with a previous solar installation company, I was extremely anxious going into this process and asked a lot of questions throughout. Despite this, the team were consistently patient, responsive and… Read more · 1
supportive.
Harry R from sales was outstanding. I contacted him frequently and changed my system size and battery brand several times during the decision-making process. He was always happy to help, clearly explained each option and answered all of my questions thoroughly.
Nik, Maya, and Glen in the office were also fantastic. They managed my account efficiently, communicated clearly and were very proactive in organising everything. I particularly appreciated being given an escalation matrix early on, which clearly outlined what to do if any issues arose. I never needed to use it, but it demonstrated how seriously they take customer satisfaction.
Brad, my install manager, was excellent as well. He was approachable, knowledgeable and took the time to go through additional questions with me after the installation. The installation itself was completed to a very high standard. Everything was neat and well presented, my garage was left very clean, and I was shown how to use the accompanying app before the team left.
Overall, this was a very positive experience and I would confidently recommend Amazing Solar Solutions to others. I wish I had them for my first solar panel install!
I would like to thank Harry, Nik and team for the amazing job. Harry & Nik provided me with a super-fast quote and made sure all government rebates/eligibilities were applied. The installation went ahead smoothly and timely as promised, their one-stop service & smooth communications from sales team to installation team was excellent and took only… Read more · 1
less than 2 weeks from first contact to complete solar panels + batteries installation. I highly recommend Amazing Solar to anyone considering solar installation. They truly deliver exceptional service!
I’m really impressed with how Kasper from Amazing Solar handled my initial enquiry about solar batteries, from start to finish. Kasper was fantastic at figuring out the right battery system to match my existing solar panels. Plus, Kasper took the time to answer all my questions and organised everything from our initial chat to the installation of… Read more · 1
my solar battery.
I’m getting my second battery and solar panels for my mother’s property, and I’ve reached out to Kasper again. Knowing he’ll recommend the best system for the property, I’m excited to see what he suggests!
Amazing job Kasper and Thank You
Haris
Amazing Solar worked with me while installing our new 6.6kw solar system. They removed old panels allowing for our roof restoration to be completed before installation recently. Kasper and his team listened to my requirements and set dates to remove old system and install the new system. I’d recommend them for installation of your systems. Kevin Show details · 1
It was a simple and quick walk through the process by Leo and a good recommendation on the the type of battery to install. The installation went ahead smoothly and timely as promised. It is the speed with which they delivered the project and the continuous communication to update me throughout the stages that stood out for me. I have spent 3 days… Read more · 1
analysing the solar system and can't wait to see my bills go down dramatically.i am pretty impressed that my 20Kw battery's self consumption mode is working perfectly. Once again good work to Leo, Caroline, Hazel and the installation team for a job well done.
It is very disappointing experience with amazing solar ! this company sales Was playing doggy and keep delaying my installation since November 2025 after I put deposit! Afterwards, your guys were keeping increased prices and pushing me give up! Until now, I have not received any deposit refund and no apology as well! This company is deserving bad review ! Every one needs to be careful about there strategy! Show details
Latest follow-ups
Leo was extremely helpful and professional all throughout the process. Show reply
Follow-up · Any questions l have about my solar battery have been answered in a prompt and efficient manner
AN EXCELLENT END TO END EXPERIENCE I installed 11.3kW of solar panels in April 2026. Kasper from Amazing Solar was a proactive, responsive sales consultant who clearly explained system options and guided me through quoting and planning. Quotes were… Read more · 1
fast, and the price was competitive, which made the decision easy.
Installation scheduling took a few weeks, and then another four weeks for the inspector — a bit frustrating, especially since follow-up calls promised by the service team didn't always come through.
On installation day, Zahir and his team were friendly, professional, and careful not to crack roof tiles, and left the work area clean.
It unfortunately took another 4 more weeks for the system to be commisioned by the inspector and I had raised it with the customer service team.
After going live, the system showed persistently low generation. This took considerable effort to diagnose, involving close coordination with GoodWe, and eventually the GoodWe inverter itself was replaced. That fixed part of the issue, but generation was still lower than expected, so a second round of diagnostics was needed. This whole process was case-managed by Dave, the technical team lead, who worked across GoodWe, my distributor United Energy, Advantage Solar (Battery provider) and my retailer OVO to track it down — the remaining cause turned out to be the 5kW grid export limit not being actioned by United Energy following the inverter swap. To Dave's credit it was his persistence that got it resolved. Credit also to GoodWe for lending support to the entire process.
This whole experience justified paying a premium over a smaller installer with a limited service proposition. Amazing Solar's size and market presence gives me confidence that after-sales support will be there when needed. This is critical for solar installations as they rarely work perfectly from the start.
Was a long journey with its ups and downs but 5 stars for sales AND Service.
Follow-up · It's my first summer and I am thrilled with improving solar generation from my PV. Have gone the next step to start integrating my goodwe invertor with my home automation. Goodwe supported me with the necessary input and actions in a timely manner. Goodwe also integrates easily into Solar Analytics platform. This is a big plus for Goodwe! Solar… Read more
Find out how Amazing Solar Solutions compares to other Solar Panel Installers
Know better, choose better.
Amazing Solar – We would like to thank Amazing Solar for rectification of our installation. Show details · 1
Follow-up · Cable installation was very poor although didn't affect power output looked terrible. I paid a plasterer to repair the hole in the wall made by solar company
Positive reviews
I recently had a solar system installed, and the entire experience was outstanding from start to finish. Kasper has shown his professionalism to explaining all the pros and cons. Show reply
I recently installed the batteries with Amazing Solar. I truly appreciate Ben’s assistance in providing an excellent end to end experience. The batteries got installed within a week. Thanks to Amazing Solar team. Show reply
Long overdue review - I installed Solar panels through Amazing Solar Sol'n few years ago due to quality products at competitive price they offered. My experience with the Team at Amazing Solar has been extremely well. Team has been very quick to resolve my inquiry and provided great customer service. Recently, due to some technical issue,… Read more · 1
inverter stopped working. Jessica (Jess) from Technical team jumped on the board to assist when I contacted to Amazing Solar. Jess was able to find the tech issue in no time and organised replacement inverter. Jess provided an exceptional customer service and kept me updated with the real time updates. Kudos to Jess for your willingness to assist professionally and providing an exception service ✨. One wouldn't expect such an amazing customer service after few years of Solar Panels Installation. It seems Amazing Team is working at Amazing Solar. Keep up the great work Jess and Team .
Negative reviews
Terrible experience - do not recommend. As with a few others, I experienced terrible workmanship and almost total inaction over several months to rectify basic issues. The installer showed no regard for my property, used multiple, unevenly cut… Read more
sections of cement sheeting behind the battery (when 2 neatly cut pieces would have met code and been much neater), tried to change the layout of the solar panels at the last minute to instal some panels horizontally under other vertical panels so he didn't need to install them on another section of roof as per the agreed plan, and left my fuse box dangling from the wall inside my house when he was 'finished'. I had to chase Amazing Solar for a response and a fix and they repeatedly told me they would call back with a solution and never did. I kept chasing them and made it clear I did not want the same installer to come back to my house given his total lack of skill or workmanship. I was told this might mean it's a couple of months before the cement sheeting in particular can be fixed. I am ok with that as long as it's booked in and I know it's happening. Unfortunately it has already been over two months and there is absolutely nothing booked in. I am the one who has to chase them up and am always promised a response but it never comes... I'm STILL waiting. UPDATE - Since writing this review and going through the meditation process (giving Amazing Solar a chance to respond before posting the review) they contacted me and have verbally offered to make a very small change to the cement sheeting behind my battery. This does not fully fix the issue in my opinion but it's all they were willing to commit to. It's been 11 days since it supplied them with measurements they asked for in order to supply and install a new piece of sheeting and I still haven't had any follow up. This is some of the worst customer service I've ever experienced. It's n ow 3 months since installation. I strongly recommend ANY other installer.
Follow-up · This issue is still unresolved many months later and communication is non existent unless I chase them. When I do, I get a very polite ‘please bear with us we are working to resolve this as soon as possible’ kind of message and then nothing. Silence. No activity. No contact until I chase again and get the same response.
Thank you for taking the time to share your… Read more (+2 replies)
So here we are again. I left an installation review of this mob about 2 years back, and it was bad. July 2025 the inverter developed a fault and I of course contacted Amazing Solar Solutions (ASS) via their online ticketing service. Gave the fault id, showed it occurring on an almost daily basis, advised I have checked all openings for blockages… Read more
(as advised by Fronius). Yes someone did call back a few days later, but I was on another call and couldn't take it. I called that number back and asked for the lady who left a message, to be told no I need to speak with X and he's in a meeting and will call back. Of course, never did. I've rung another two time; 'yes, we see the ticket someone will call back within 24 hours'. No one does.
So I raised a new ticket. No response.
When raising a ticket, there is no feedback either. You get a new webpage saying acknowledged, but no ticket number (which they want if you ring), no confirmation email etc.
A few weeks passed and the inverter continued to email almost daily of an overtemperature fault.
I chose to leave another review here again in the hope of prompting action, but selected the 'mediate option' so it wouldn't upload if they actually responded. They did respond and eventually I got a new inverter installed under warranty. (Dec 2025)
But it hasn't been set up correctly, whereby it cannot communicate with the web portal (so is it even working???) and can't be registered for warranty if it were to fail again.
Its now April 2026 and I'm still chasing them with promises of 'someone' looking at it.
We’re sorry to hear about your unresolved… Read more
I had a solar system installed by Amazing Solar on 3 March 2026, and the experience has been very disappointing. The installation did not meet what was discussed or promised, with poor workmanship and inconsistent explanations from the installer. Since then, it has been weeks of follow-ups with repeated assurances but no meaningful action or… Read more
resolution.
Overall, poor workmanship combined with unacceptable complaint handling. I would recommend proceeding with caution.
Thank you for sharing your feedback. We sincerely… Read more
Recent reviews
I experienced a seamless solar and battery installation which was coupled with top tier professionalism. From the initial consultation to final power-on, Amazing Solar was outstanding. Harry R, who provided the consultation, took the time to design a custom solar and battery system that fits my energy needs perfectly. Harry explained the set up… Read more
thoroughly without any pushy sales tactics. As I was totally ignorant on these technical terms, Harry was very patient in answering all issues and concerns raised by me. Highly recommend Amazing Solar for all solar and battery requirements.
Amazing Solar were outstanding throughout the entire quoting, purchase and installation. We obtained quotes from four different companies, and also consulted the CEC before making our decision, and Kasper and the team from Amazing Solar were able to provide us with all of the relevant information and pricing straight away… no hidden surprises or… Read more · 1
costs. I have no hesitation in recommending them if you’re looking for a Solar and/or battery solution.
Find out how Amazing Solar Solutions compares to other Solar Panel Installers
Know better, choose better.
I would like to thank Harry and Dave from Amazing Solar on the throughout help for the new battery installation and technical support. Harry has been excellent in communication and providing the best offer and the best products, brands when it comes to the home battery related requirements as per my personal experience. Dave has been absolute… Read more · 1
gem in terms of helping from technical issues perspective. He'd make sure that all the technical issues are resolved and keep an eye on the progress on the issues if at all and make sure that they all get resolved timely.
I would like to thank Amazing Solar for their great before and after sales services so far. I'd like to recommend Amazing Solar to anyone who is looking for solar and home battery installation.
We have installed the solar panels and battery system from Amazing Solar and had a great experience with the entire process. Their sales representative( Patrick) reached out on phone and understood my concerns straight away. Arranged the site visit to assure me about the process and products. Offered me the best Fox ESS package of battery and… Read more · 1
inverter along with Suntech panels. The rest of the team seamlessly integrated the rest of the process including Solar Victoria rebate claim. Installation team did good job of wrapping it in one day and by clearing all the site of any clutter. Thank for the Amazing job team.
After 2 years of having our system, we needed a bit of support under warranty, and Aden went above and beyond to sort everything out for us. His customer service was top-tier, efficient, and super friendly. It gives great peace of mind knowing Amazing Solar genuinely backs their products long after the sale. Thank you, Aden and amazing solar Show reply
It was my wise move to choose Amazing Solar Solutions to supply and install my Home Solar energy system. The expert advice and guidance of Patrick, the manager at Dandenong office really helped to make the installation process as smooth as expected. The installation crew are remarkably knowledgeable of their trade and upon completion, they left… Read more · 1
the job site tidy. Today, an independent inspector came and thankfully, everything is satisfactory. Harvesting sun energy now has just BEGUN!
Had such a good experience with Harry R. Very professional and the installation process was very smooth. The team was great and was excellent with answering all my questions. - Sami Show reply
The installation of the solar system and battery was performed by contractors that conducted themselves professionally. The installation was done in a timely manner and the workmanship was excellent. Great Job... Show details · 1
Harry R was very thorough in helping me get the right solar system for my house. Communication was excellent. Installation was quick and product was great quality Show details · 1
Nothing but compliments for Jessica from Amazing Solar for amazing customer service. Very helpful, contacted me a number of times to resolve a problem linking the inverter to my phone. Really happy with this company. Show reply
Receive up to 3 quotes with ProductReview.com.au
Thank you for your feedback, and we're truly sorry… Read more