71 reviews
Angle auto finance are HEARTLESS. My husband passed away and iv contacted them immediately and they agreed that they would freeze the loan until deceased estate was sorted and I would pay his car loan in full. His daughter put me thru hell and back fighting for the estate so made the process extremely longer. In the mean time Angle sold the loan… Read more
to debt collectors who have demanded payment within 7 days. I am now in worse financial hardship due to Angle Auto finance. Hope KARMA gets back to the person who made that decision. Grieving my loving husband gets worse everyday with dealing with scavengers.
Absolute nightmare to deal with. Cant even change the account number (not the account name or BSB by the way... JUST THE NUMBER!) the payments are coming from without having to speak to two separate individuals who both had completely different reasons for why they couldnt do it, and got hung up on. If you're looking for finance, just find someone… Read more
else - honestly after what should have been a 2 minute job I'm looking at just refinancing now; seems easier than having to deal with them even once more.
Ridiculously slow response for a simple document it has been two weeks with multiple online requests and email, I still don't have my finance statement. Since i am a novated lease customer, I am not qualified for their online portal. the only way for me to get an updated statement is through their online portal, i have not been getting responses… Read more
from them at all for two weeks. i am still waiting. I have submitted a complaint to them internally, and had no choice but to submit one to AFCA. I need the updated statement to process my re-finance. you should be aware that it will take more than 2 weeks to even get a simple document like a statement. I dont know how long it is gonna take. There is nothing else i can do, and i have been emailing them.
Reviews with attachments
Fast service everything was so easy to sign highly recommend Show reply
Very helpful quick response got exactly wat I wanted with a good rate Show reply
Nelius walked me through the entire process step by step assisting with all the questions I had and alerted me to some I didn't even know I had to ask. Would highly recommend their efficient and professional service. Made my loan for a vehicle a walk in the park. Show reply
Latest follow-ups
Great. Would prefer the option to choose payment date that is tailored to my needs Show reply
Follow-up · Angle Auto has now changed the system so that customers can choose their preferred payment day.
This is our second GWM Cannon and we love the car our experience with GWM and our first one was so good thats why we got a new one Show reply
Follow-up · Finance is good car is great my wife and I are very happy
Positive reviews
I took out a loan in February 2024 and it was easy to set up, all digital experience, very clearly articulated fees and charges, since then they have created a customer portal where I can check my progress which is handy as I would like to pay it out early when I get to a balance that I have enough savings to cover. Show reply
Bought my car through Oz cars cardiff. Needed finance and came up with great deal through Anglo auto finance. Weekly payments, great rate,quick finance, easy set-up and helpful staff.very happy all round. Show reply
Follow-up · Loan term was 5 years,1 monthly pay then changed to weekly for easier option.no hidden fees,all outlined in term,car was xlnt condition 2023 model Renault. Had previously bought my outlander from this dealer 8 years earlier.
Hailey has the most polite positive calming vibes . She made the stress of applying for a car loan completely stress free and was very kind to me . Keep her . Show reply
Negative reviews
Previously had a vehicle written off which unfortunately, financed by Angle Auto Finance. My insurance company has settled the payment to Angle on the 10/8 and was advised that will be cleared after 3 BD. Its been nearly 3 weeks now, insurance have settled everything but still waiting for Angle to do their part, a clearance letter and a refund.… Read more
This long, for a straight forward process. The only reason why we are still unable to get the final approval for the next purchase. Waiting for a letter. Please, spare yourself stress in dealing with this company, avoid! Check your dealers when getting a car loan and immediately avoid if they put you under Angle Auto Finance.
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Just a terrible company to deal with when it comes to a financial hardship application based on my partner having stage 4 cancer. ASIC have looked into them already and my advice is lodge a complaint with the Australian Financial Complaints Authority on day one of your application. For the record we are not behind with repayments, but rather have… Read more
attempted to reduce repayments, extend loan term, and slightly reduce interest rates. They still will earn more interest but it helps us with our budget having more medical expenses. Our Finance advisor has informed us they will still make more interest than the original contract if they make a variation. Absolute disgrace and looking forward to AFCA investigating them. They did not even bother to explore our financial situation under Section 72 of the National Credit Code prior to offering the one size fits all offer. Good luck getting someone from within Australia to call you. Absolutely steer clear of any car dealerships pushing this company as you would be be better going with one of the major banks. Angle Auto Finance don’t bother replying as you are not an ethical company and I prefer the independent authorities to investigate now.
Hi Baxter, We’re so sorry to hear about the… Read more (+1 reply)
Would advise people to STAY CLEAR of this company. Their communication especially with complaints leave alot to be desired, and they absolutely DO NOT like admitting when they are in the wrong and are quick to shift the blame.
Hi AllyK, We're sorry to hear your experience… Read more
Recent reviews
RUN AS FAST AS YOU CAN SOMEWHERE ELSE. I WISH I HAD. The charges for paying off the loan are horrendous and there is no benefit in doing so. They disregarded my review as not being a customer yet I have spoken to them and have all my letter headed paperwork. I refer you to their reviews from other customers before you go ahead with business with this company.
Hi Rose, Thank you for your feedback. We're… Read more (+1 reply)
Be careful using these financiers as they have the most extreme early payout penalties and break costs I have experienced amongst any lender I have ever used. Buyer beware as I didn’t read the fine print or have this pointed out by the lender, presumed they were in line with most other lenders but far from it.
Hi John, We’re sorry to hear you were… Read more
Two years ago, I settled Angle Auto Finance then they opened up closed the account and they took five direct debit even though I didn’t have a vehicle with them. The vehicle I had with them was made off and when I complained the only return for directive they qualify a theft cause they didn’t have a contract with me. My contract was expired two… Read more
years earlier and when I called them they played as a computer did that to everyone who had a loan with angle auto finance. Please check your accounts and make sure these thieves do not access your account.
Hi Raphael, We’re sorry to hear about your… Read more
We absolutely love our new Outlander Exceed ! It has everything that was on our wish list and even a little more. A huge thank you to Peter Dyer and Ben Jarvis for their patience, understanding, answering ALL of our questions, for listening to our needs and making this experience exciting and memorable. We will see you for the next purchase ! John and Lence Lee Show reply
It was a fantastic and easy process with Angle finance. The manager was very cooperative and helpful and it was a smooth process to get my first car. Thank you to Angle Auto finance Show reply
Angle Auto Finance did everything they could to help me get the finance i needed to buy my car which is much appreciated i recommend Angle Auto Finance to anyone. Show reply
Been disappointed from day one. I paid recently some extra towards my next payment. Called multiple times asking where the money has gone, put in a complaint after never getting an answer. I could even get them to put am extension for 5 days on my repayment. Still don't know where my extra repayment has gone. Horrible company for financial… Read more
assistance, since getting my car from day one caused me so much worry. The deposit I paid for the car also seems to be non existant on my contract. I have asked about this about a week into going with them and I did not get answer then either. As for their responsible lending this is another issue I've been constantly thinking about. All my other loans through reputable banks have been no issue.
Hi Rachel, Thanks for taking the time to share… Read more
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Be wary in dealing with this company, made all payments on time, paid final payment early, waited 10 days, went to trade-in vehicle to be told by the dealer that there was a charge over my vehicle. Returned home 180km trip, then received a text message from Angle advising that my final payment hadn't been made. Made several calls to Angle, finally… Read more
had acknowledgment that all payments had been made and charge lifted. As a local business owner very embarrassing, Agle offered $100 for my inconvenience!!
Hi Peter, Thanks for sharing your experience… Read more
Very easy to process for car loan. I can’t remember anything as it was Karina do all the work. Show reply
HORRIBLE!!! STAY AWAY FROM THESE SCAMMERS. Charged thousands of dollars exit fees at a high interest rate. So many other finance companies other than this company. Minus 10 star!! As you can read from the reviews that others have been robbed also. White collar criminals. Poor customer service, not transparent and lied to.
Hi Linsay, We understand how upsetting this… Read more
Absolute theives! They are highly uncompetitive and gouge their customers with exorbitant fees. I went to pay out my loan and was charged $1256. This was their ridiculous early termination fee, break cost fee (the same thing, just double dipping) and $100 for emailing me a letter with their outrageous fees. Avoid these reprehensible loan sharks like the plague. Show details
Hi Gabbi, Thank you for your feedback and we… Read more
WORST finance company I’ve ever dealt with. Charging extremely high fees for an early payout. Horrible experience and horrible to deal with. STAY AWAY FROM THIS COMPANY. If I could provide a minus 5 star review, that would be generous. Save your money and your headaches.
Hi there, Thank you for your feedback and we… Read more
Great experience with Angle Auto Finance! The process was fast, smooth, and hassle-free from start to finish. Everything was handled efficiently, and I was kept well informed throughout. Highly recommend if you’re looking for a quick and easy car finance solution. Show reply
A very straightforward experience with setting up the new loan for my new car, very competitive rate and low monthly payment. So far so good. Show reply
Avoid this finance company and save yourself a delay with the total incompetency of this finance group
Hi Sandra, Thanks for sharing your feedback.… Read more
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Hi Churirot, We’re very sorry for the… Read more