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NOW FINANCE

Excellent customer professionalism

They made my application process quick and easy. Staff were always readily available to answer any questions or doubts I had. They kept me regularly updated on progress and I will definitely recommend them to others.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateSeptember 2019

Very good service

Now finance has given me what I have expected and even more. Very good customer service and the process was very clear and straight forward. Did not need any broker intevention.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate

Very Happy

The process was all done online and made easy by great customer service. I was very pleased with the rate I received and payment options were flexible. Very happy all round.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateAugust 2019
1 comment
Thank you Mike for taking the time to provide us with your feedback. Providing fast and easy process as well as great customer service is what we always aim to deliver to all our customers. I will pass on your feedback to the team. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

Very efficient

John M was very good and efficient . Very happy with the rates and overall excellent service . Would recommend highly .The process was very quick and I found everything very easy to understand .

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
1 comment
Thank you Angela for taking the time to provide us with your feedback and recommendation. We are delighted to hear about your experience with us. I will pass on your feedback to John. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

Friendly and helpful

Rita was a great help and would recommended NOW finance to anyone looking for a loan. Very friendly staff, and kept you informed of the progress of the loan. Good work NOW was a pleasure in dealing with you.

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateSeptember 2019
1 comment
Thank you Vernon for taking the time to provide us with your feedback and recommendation. Providing easy process and great customer service is what we always aim to deliver to all our customers. I will pass on your feedback to Rita. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

Great Company

I could not be more happier with Now Finance such friendly staff and such a quick response. Fantastic company and great rates, im over the moon.Rita was so pacient andexplained everything,never thought getting a loan could be this stress free.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateAugust 2019
1 comment
Thank you Leanne for taking the time to provide us with your feedback. We are delighted you were informed of the process throughout and you found our process stress free. I will pass on your feedback to Rita. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

Excellent service

Jordan was really helpful and answered all my enquires quickly. The entire process between the application and getting the funds into my bank account took less than 56h. Great service

Transparency
Customer Service
Application Process
Timeliness
1 comment
Thank you Josue for taking the time to provide us with your feedback. We are pleased to hear all your queries were answered quickly. I will pass on your feedback to Jordan. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

Worth a chat

I found NOW VEEY friendly and professional. Fast service and easy to work in with. Would definitely recommend having a chat with Olivia if you're in need of a loan.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
1 comment
Hi Don, thank you for taking the time to provide us with your feedback and recommendation. Great customer service is what we always aim to deliver to all our customers. I will pass on your feedback to Olivia. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

This people are amazing... couldn’t do it without them financing my needs

My costumer experience was good, they offer me a low interest rate, overall, I was very satisfied with they service...thx
In the future, I know I can relay with this finance company

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
1 comment
Hi Jose, thank you for taking the time to provide us with your feedback. We are pleased to hear about your experience with us and that we were able to offer you a low interest rate. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

Excellent Customer Service

Excellent customer service, no issues at all, John was very helpful from my first phone call he made things straight forward with the whole application from start to finish. Would highly recommend Now Finance.

Transparency
Customer Service
Application Process
Timeliness
1 comment
Hi Lynette, thank you for taking the time to provide us with your feedback and recommendation. I will pass on your feedback to John. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

Easy and Quick

Now Finance processed our loan in a timely manner and we're great at communicating what they needed. The process was fast and simple. I would recommend to anyone needing a personal loan.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateAugust 2019
1 comment
Thank you Lia for taking the time to provide us with your feedback and recommendation. We are delighted to hear about your experience with us. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

Fast approval

Now Finance is very professional company, especially Olivia who assist me since day one of my application until the approval of my loan. Very straight forward, no extra cost that she didn’t mention on the documents. I am very satisfied dealing with Now Finance.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
1 comment
Thank you Emmanuel for taking the time to provide us with your feedback. I will pass on your feedback to Olivia. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

No Help At All!!!

Found the Application process very easy but when it came to getting help after being declined they didn't want to know me.
Both [Names Removed] just replied back with you'll receive and email within 3 days...
What company even does that and then does't respond to further questions. Very disappointed in their customer service.
Considering they called me daily and emailed daily until i actually applied.

Transparency
Customer Service
Application Process
1 comment
Hi, I’m sorry we couldn’t approve your application. We act as a responsible lender and as such must ensure that each applicant is able to meet the obligations of the contract without causing any undue hardship. This is our primary obligation under the requirements of the National Consumer Credit Protection Act and the responsible lending guidelines. If you’d like to speak with me about our decision please give me a call on 03 8535 1132. Kind regards Denice Martin Head of Compliance

Good service

Quick response time with clear comms and easy resolution time which made the loan process less stressful and easy to manage. Plus the option to increase the loan was useful :)

1 comment
Hi Djuro, Thank you for taking the time to provide us with your feedback. We are passionate in providing excellent customer service and fast and smooth process. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

Timely Customer Service

Excellent service and fast transaction thank you , would recommend to all my friends, from the time I applied to the the time the money was in my account it was only a matter of days

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
1 comment
Hi Philip, Thank you for taking the time to provide us with your feedback and recommendation. Excellent customer service is what we always aim to deliver to all our customers. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

Good customer service

Excellent service and fast transaction thank you , would recommend to all my friends, from the time I applied to the the time the money was in my account it was only a matter of days

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
1 comment
Hi Soledad, Thank you for taking the time to provide us with your feedback and recommendation. Great customer service is what we always aim to deliver to all our customers. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

Finance

Found Staff extremely helpful in my enquirers.
Explained the situation very clear and precise.
I would recommend this company to and of my family and friends.
Completion of transportation was swift and accurate.

1 comment
Hi Ruth, Thank you for taking the time to provide us with your feedback and recommendation. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

Excellent service and fast transaction thank you

Excellent service and fast transaction thank you , would recommend to all my friends, from the time I applied to the the time the money was in my account it was only a matter of days

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJuly 2019
1 comment
Hi Steven, Thank you for taking the time to provide us with your feedback and recommendation. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

Great service

No delays in refinancing, ability to change dates of payment and the amounts. Good customer service, friendly advice and my requests are sorted out straight away. All and all very happy with the outcome

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
1 comment
Hi Michael, Thank you for taking the time to provide us with your feedback. We are pleased to hear your experience with us. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

Good Servive

The customer service was very good and they were able to help me with my problem that I was experiencing quickly and without any further hassles. I am sure that it will be the same in future.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateJuly 2019
1 comment
Hi Hermanus, Thank you for taking the time to provide us with your feedback. Great customer service is what we always aim to deliver to all our customers. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.au

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Questions & Answers

Hi , with direct debit form, should it not specify amount to be deducted
No answers

Hey just a quick one How long does it take for a loan to get into my bank on a if I filled out the application Saturday morning at 7am
No answers

Hi I am Fraidoon I need $40000 but I can’t apply because I applied 15 times can you help me?
1 answer
Hi Fraidoon, thank you for your inquiry. Please provide us with the best contact number and time so we can call and assist you over the phone. Alternatively you can call our office on 1300 275 669 Monday - Friday from 8am - 8pm EST. Thank you

Details

NOW FINANCE
CategoryPersonal Loans
Contact Number 1300 275 669
Email Address customerservice@nowfinance.com.au
24-Hour Phone Contact No
Online Live Chat Yes
Interest Ratefrom 8.95% p.a.
Comparison Rate from 12.56% p.a.
Loan Amount $5,000.00 to $40,000.00
SecurityUnsecured and Vehicle
Loan Term1.5 to 7 years

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