Animal Referral Hospital

Animal Referral Hospital

 Verified
Animal Referral Hospital
2.2

27 reviews

PositivevsNegative
26% · 718 · 67%

Reviews

27 reviews
leonie m.
leonie m.
  NSW, Homebush

Great service

Dr Monica and Dr Winny are fantastic. As are Brittany on reception also the lovely young man with the dark curly hair on reception, his name escapes me, they are so helpful and caring. We have had both of our golden retrievers at arh over the last week they have had the best treatment from Dr Monica and Dr Winny . Those who complain about the price of treatment here should think about the amount of very well educated and trained team members are there. You don't often see the workings out the back, believe me there are alot of people behind those doors.I have had a pet in the critical care unit, it is as good as in any human hospital. All of this costs money, and also paying wages for people working 24 hours.
Kylie S
Kylie SSydney10 posts
  NSW, Homebush

Professional, caring & understanding

They looked after my mama cat Tess and her 3 kittens when she developed diarrhoea and became dehydrated. The vet, the vet nurse and the receptionist were all so wonderfully caring and understanding and explained everything to me.
Disgracefulvethospital
DisgracefulvethospitalIllawarra, NSW2 posts
  NSW, Wollongong
Disgracefulvethospital
Disgracefulvethospital  
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I will be taking this further as to complaints to every and any department I can

Janet K
Janet K7 posts
  NSW, Homebush

Great Care given

My little Tuppence become seriously ill on Boxing Day. Dr Mark and the team did everything to save his life. No human in hospital could have had more done to save them or be in better hands. Despite every possible treatment over the three days he fought to live, my beautiful little Tuppy passed away. Thank you to all who cared for my Tuppence. xx
Yes, they are very expensive.
Scott M.
Scott M.
  NSW, Gosford
KTP
KTPSydney, NSW30 posts
  NSW, Homebush

Very rude and stupid receptionists and nurses - do not go there at all - they just want your money

arh should not be allowed to operate as a vet hospital:
- bad staff at the reception desk to start with
- no customer service at all
- rude and on top of it totally incompetent
.
I have observed first hand, how they treat a customer bringing in a stray cat (or escaped cat ?) asking them politely to scan the animal for a micro chip. - They told this customer they will do a micro chip, which is not what the customer asked them for at all.
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They want just to sell any customer 'services' to get money - what a shame and appalling, disgusting you name it attitude or business ethic.
.
Do not go there - they do not deserve to look after animals at all
Michael
MichaelSydney, NSW5 posts
  NSW, Homebush
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Tea
TeaSydney, NSW2 posts
  NSW, Homebush
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Paul Doody
Paul DoodyGreater Melbourne (Metropolitan), VIC10 posts
  Animal Referral Hospital
The M.
The M.Sydney, NSW17 posts
  NSW, Baulkham Hills
Bel S
Bel SSouth East Queensland, QLD10 posts
  QLD, Brisbane
dave55
dave55Illawarra, NSW3 posts
  NSW, Wollongong

rude service

rang arh wollongong and said i was making an inquiry i did not get any further the woman said she could not hear me it is a bad line and hung up i rang back and first word i said was ratsak she did not hang up then said i should come i got there and the two woman attitudes seemed to be very cold and i felt i was not welcome the vet was ok when i saw him i consider the treatment from the staff rude and unprofessional and they charge but hard to find a vet a/h that does not send patients to arh they have a/h sown up here
Marlene C.
Marlene C.
  Animal Referral Hospital

Absolutely disgusting place !

This clinic is not about animal welfare I urge you all whoever picks up strays do not bring them here ! If you have a sick animal at night this is the last place you want to come ! The people are horrible ! They have held my dog hostage and given it away to a stranger! They won’t tell me where my dog is ! These people have so many horrible reviews !!!!!
Neha
NehaSydney, NSW
  Animal Referral Hospital
Katan W.
Katan W.Sydney, NSW3 posts
  NSW, Homebush

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