At every stage, I recieved exactly the service that I would expect. The staff member who attended, to measure up, was on time and told us exactly what was needed. The installer couldn’t have been more helpful. Well done.
Happy customer again. 3rd time using Apollo
From my first phone enquiry to install...
Everything done right as it should be...
appointments were kept and on time.
And blinds fit and look perfect.
that’s why I used Apollo again..
Excellent to deal with
Excellent to deal with in all phases of buying the blinds - Staff where interested, helpful and happy provide cost estimates when 'just looking'. Staff then arrive at agreed times when undertaking formal quotes and installation. The new blinds have given the place a real lift.
I will certainly recommend people visit Apollo Blinds at Belmont when looking for their blinds and awnings.
Blind installation in my business premises
No issues. Very professional efficient. Well priced.
Staff were all spot on
I would highly recommend Apollo Blinds to my family, friends, and network partners. The experience from first engagement to installation was faultless
So happy with the whole process and finished product! It has really opened up and refreshed our home!!
Thanks to all of the team at Port Macquarie!
I honestly could not fault any of you!
So good with my 84 year old mum
My mum is 84 years old and she wanted to get a new awning in her backyard. All the staff were so helpful and she is thrilled with her new awning. Great job and it's good to see staff who treat seniors with respect.
Great value Great Staff
Nothing was to much trouble
The staff were fantastic
The product were great and excellent value
The experience was smooth easy and no hassles
If you are looking at blinds you can't go wrong
My shutters experience with Apollo blinds
The service was better then excellent the product too was heaps better then I thought it was very very happy and i would recommend Apollo blinds to every one who needs this sort of product
The blinds were a good price and are good quality. When our motorised blind for our bedroom came it was damaged in transit and the installer had already noticed it before we did and organised for a replacement. We didnt even need to ask! What excelent customer service. Cant wait to use them again when the rest of my renovations are done.
Very happy and cooler people.
We are very happy with our canvas blinds , house so much cooler and adds privacy, we are very happy from the quote time/ to the installation, great job Apollo blinds!
Excellent products and variety to please all.
The lay out of the store was excellent and had no trouble finding the products we were interested in. The rep and installer were in touch 1/2 hour or so prior to arriving as informed when we booked .
David and Margaret
VERY happy people
We phoned your Agency in Dubbo, the quote happened quickly, in fact the whole experience has been pleasant and easy to negotiate with the people we dealt with. Compliments to your Dubbo Team.
Very happy with my plantation shutters
From my first phone call enquiring about plantation shutters to the rep who came to measure, receiving the quote and the installation technician everything was done very professionally and in a friendly manner
Appalling customer service
Absolutely disgraceful company to deal with and I don't even have the blinds yet, so not even sure if I'm going to get what I paid for. Original installation date was set 6 weeks from deposit. Date was cancelled by them with only two days notice with no explanation as to why. Was advised after having to press for an answer that part of the order would be another month away due to supplier issue (I don't believe this to actually be the case). Branch Manager was unhelpful & shifty, had to go to head office to get an answer. A full 8 weeks has now passed and we don't still don't have blinds or an installation date. Was cheap, so not expecting quality products or installation but they would not issue a full refund on all products because the problem was apparently out of their control (again, I doubt this is true) so we have to go ahead. I don't want any of their shady staff in my home now but they've advised I have no legal right to cancel the full order so I appear to have no other option but to go ahead against my better judgement. Knowing what I know now I can advise any potential customer - don't trust Apollo Blinds, shop elsewhere, even if you have to pay more.
4.5 stars! Great product. Easy company to deal with.
Cynthia the two was very knowledgeable and suggested different products and colours till we found the right solution. Install day they were running late but didn't know until I called in the afternoon. But when the technicians arrived they apologised for being late due to issues out of their control. They installed the blinds quickly and efficiently in no time and explained how to use the blinds and some tips. I would easily recommend Apollo blinds Canberra.
Excellent all round
From the Rep who gave me the quote, Peer, and the installers, John & Kerri, everyone was so helpful, friendly & professional. I couldn't recommend them highly enough. Thank you Apollo Blinds Albion Park , the shutters look amazing.
Not happy with outdoor shutters they quoted in April last year fixed them November kind of. First was a sliding door which they drilled holes in for the lock which made it not slide it was a exit down stairs which made the track a trip hazard then they converted it to a 90’ opening door which blew shut in the wind. Came back to make a 180’ opening door with catch to hold it open lock was upside down so vibrates & opens in the wind. It has dropped & scratching on the mod wood floor & the lock is going rusty being outside. I had to pay full amount before installation and was told the franchise was taken over in that time. I’m happy with the fixed shutters but not with the door marking the wood & locks going rusty. I cannot open the shutters near the door as they are to close. I’ve had no success previously contacting them as they haven’t installed anything like this before. I won’t be using them again or recommending them to anyone. Just wished I didn’t pay the full amount before installation then they may have done a proper job
Terrible customer service
I would like to install Zipscreen/Ziptrack products to fully enclosed the verandah. I tried to get a few quotes from different companies for comparison. Every other companies can basically lock in a date and time before hand. Apollo Blinds is the only one can only book a date but the time left to be confirmed a date before. End up getting a phone message at night to call back but I missed.
On the day, the consultant called my half an hour before while I am driving to work. There is no way I can get back home at that time so I told the consultant to do the measurements first and we can talk over the phone afterwards about the colour of the fabrics and how to get them installed. The consultant refused to quote without me on the site. He told me if I just want a comparative price, just go to the showroom with my measurements. Basically get told off for not being at home and did not call the head-office to reschedule. But the fact is I don't even know you're coming!! I think their booking system is not working well. You can say that it's miscommunication. But more importantly, the consultant is rude.
Anyway, one company to tick off the list.
A Perfect Situation
It was easy to find what I wanted. Cynthia was very helpful. The installer, Bevis, was very good and explained how the awning worked.
Excellent Service Experience
Very helpful and friendly staff from start to finish. Extremely satisfied with high quality finished product. Real value for money.
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