These guys are brilliant!
I bought a Bose product from these guys. They respected my Bose fetish but didn’t sell me something I didn’t need. Their pricing is very competitive and they are very happy to discuss tech specs and features and provide their objective opinion. I will be buying from them again and have no hesitation in recommending Apollo especially Alex and John. Thank you.
My 'go-to' on-line supplier for quality hi fi products.
Three reasons Apollo Hi Fi is my first choice for audio equipment:
1 They provide quality products.
2 Their prices are competitive with or better (i.e. cheaper) than rivals.
3 Efficiency. My purchases arrived 2-3 days after ordering with ready tracking info provided. Bonus = free delivery.
AND, I live in regional Victoria. Makes for one very satisfied customer.
Waiting to see what I think but so far not good
Put down a deposit over CC over the phone. Called up next day to try and cancel as I found out a bit more about the product and had a change of mind. Had a terrible phone conversation with the owner who would only offer store credit because they had already placed the order - this is less than 24 hours later. Also the salesperson I placed order with had said the bulk of the order was in already stock but apparently "he was wrong". Waiting for an outcome so we will see if things improve. Not consistent with all the good reviews I read here.
Best price, friendly and helpful service
Comparing prices, Apollo were the best even though I’m from Perth. I had a question so I called the store. I spoke to Betty who was very friendly and gave me all the time I needed. She also made sure to get the item to me in time for the birthday I was buying for. I was very impressed with this store and more than happy to support a small business. Val
Absolute legends can’t recommend enough
After being let down by another Sydney store on a svs subwoofer I called up these guys at Apollo hi fi they had one in stock I paid it off and they sent it out the same day as I paid . It arrives safe and sound very happy will definitely shop there again
Great service goes the extra step
John and the team at Apollo provide outstanding service and solutions going the extra step to help out and provide a wonderful experience.
Highly recommended for your home theatre and audio solutions.
- Physical store
Possibly the best AUDIO SHOP in Sydney
I bought a set of speakers and an additional sub-woofer from Apollo in the last 3 weeks. I have no electronic or audio technical literacy. In fact, i am an idiot in this area. When i walked into the store I thought they would laugh at me and look away.
Well, I ended up seeing myself writing up a top review for them soon after I was finished with them because these people were endlessly helpful to me in making the right match of speakers for my amplifier and they answered all my questions in very simple ways so that I had no problem when I was ...alone in the house setting them up. The boss, John, is a very lovely guy with lightning fast help and honest advice. Well, the staff is also likewise, quite as helpful and willing to help. If i realised they were one of those stores just after your money as quickly as possible, i would have walked out as i did with a number of other stores before Apollo. I am definitely recommending these guys to anyone who need friendly and good technical help, as well as honest advise and good customer service.
Confidence man will not honor warranty .
Bought a TV from Appollo HiFi and they will not honor the warranty under the Australian consumer law act and try to pass it of as Panasonic's responsibility . The store does not understand how the consumer law act works and try to ignore these facts very frustrating having to deal with someone who takes no responsibility for their own actions as a responsible seller .
Super Fast Delivery
I am extremely impressed with the speed of the Free Delivery of my speaker. Item was ordered on a Sunday and arrived Tuesday Morning to regional WA. Thank you for the great priced item. I will definitely buy from here again.
- Apollo Hi Fi
Good service great price& quick delivery.
Really wanted a Rega tt for a long time, so when I saw the Rega 1 on super special, the decision was easy. Ordered Thur. delivered Tue.am. That’s n.s.w to Vic. That is damn good. Thanks to all at Apollo hi fi for being that much better than your competition in Melb. Gary Rye Vic.
Five Star Service*****
I recently purchased two sets of isolation footers for my speakers.
Unfortunately the thread adapters supplied as standard weren’t suitable. Apollo HiFi were quick off the mark to locate and send out the correct threaded studs.
Excellent Service and Fast Delivery
I decided to read up on the reviews for Apollo HiFi when I found 2 x Headphones I was interested in buying. The reviews were very positive so I gave them a go. I spent $840, (best price for the items I wanted) made a phone call and sent an email, both were very positive and the items arrived earlier than expected. I will buying from them in the future and highly recommend them to anyone.
- Apollo Hi Fi
Great service even when things went a bit wrong.
Would definitely recommend these guys. I bought a fairly high end Amplifier to go with my KEF refererence speakers. This worked great for 9 months but unfortunately then started to cut out intermittently. David and John helped me liaise with distributor and authorised repairer and through their advice we were able to rule out other possible issues, such as my setup, speakers etc. This was a bit of an unusual problem and hard to replicate but they fully appreciated my frustration.
Everything got sorted in the end and couldn't be hap...pier with how my system now sounds ! I think the sign of a good company is how they resolve issues when things don't always go to plan. Apollo definitely seem to value their customers, which is maybe why how they've been around so long - hence I'm giving 5 stars.
- Apollo Hi Fi
Incredible service incredible products
My partner and I are suckers for quality products. Nothing mainstream or too heavily marketed as the best product to buy. The advice and customer service at Apollo can’t be beaten. Adam tried different sub woofers with different speakers and different amps to get us exactly what we wanted to suit our style, budget and requirements. Customer service like this is very hard to find these days and it was refreshing to experience. Very happy customers!
Return customer still extremely happy.
Last year I purchased some Bose noise cancelling headphones from Apollo Hi-Fi. Their price and service couldn’t be matched anywhere and on pick up the staff were awesome.
Recently ordered Bose Soundsport Earphones on a Wednesday and this time had them delivered to slightly north of Ulladulla. Again can’t be matched for price, plus free delivery. To top it off they arrived two days later.
Top notch customer service and products.
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